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Hotel Elisa Cole

Property class: 3.5

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Photo gallery for Hotel Elisa Cole

A hotel entrance with a glass door, a sign indicating a 10-room hotel, and a sign for alcohol beverage expenses. - Hotel Elisa Cole (Santiago)
A neatly made bed with a white and brown bedspread, two brown pillows, and a wooden nightstand with a telephone. - Hotel Elisa Cole (Santiago)
A modern staircase with a metal handrail, leading to a landing with a large window. - Hotel Elisa Cole (Santiago)
A variety of food items displayed on a counter, including bread, pastries, and sliced meats. - Hotel Elisa Cole (Santiago)
A bedroom with a bed, a window, and a view of the street. - Hotel Elisa Cole (Santiago)
Hotel Elisa Cole provides a snack bar/deli and more. Guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

Room

  • Sleeps 2
  • Free WiFi

View all photos for Double Room With Double Bed-Non-Smoking

A hotel room with a bed, bedside tables, an air conditioning unit, a window with a view of the outside, and a balcony.

Double Room With Double Bed-Non-Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, 1 Double Bed, Non Smoking

A neatly made bed with a white and brown bedspread, two brown pillows, and a wooden nightstand with a telephone.

Double Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room, 1 Twin Bed

A small, single-bed room with a wooden floor, a bedside table, a window with blinds, and a door.

Single Room, 1 Twin Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room, 2 Twin Beds

A hotel room with two beds, a nightstand with a cup and a plate, and a wall-mounted light.

Double Room, 2 Twin Beds

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

A room with two beds, a TV mounted on the wall, and a window with a view.

Triple Room

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Habitación doble Deluxe, 1 cama doble con terraza para no fumadores

A bedroom with a bed, a window, and a view of the street.

Habitación doble Deluxe, 1 cama doble con terraza para no fumadores

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Santiago, Hotel Elisa Cole is in the city center. Travelers who have shopping on the agenda can visit Costanera Center and Parque Arauco Mall. Looking to enjoy an event or a game while in town? See what's happening at Julio Martinez Pradanos National Stadium or Movistar Arena. Visit our Santiago travel guide
Map
Elisa Cole 10, Santiago, Metropolitana, 8330106

What's nearby

  • A grand building with a dome and columns, surrounded by trees and benches.
    Forest Park
    13 min walk - 0.7 miles
  • A nighttime street scene with a sign for 'Bocañariz Vinobar' and a map titled 'Mapa Viticola Bocañariz'.
    Lastarria District
    15 min walk - 0.8 miles
  • A historic brick building with ivy-covered walls and a wrought iron gate.
    Santa Lucia Hill
    15 min walk - 0.8 miles
  • A park with people sitting on the grass, a large white building with flags, and trees in the background.
    Palacio de la Moneda
    4 min drive - 1.3 miles
  • Pontifical Catholic University of Chile
    9 min walk - 0.5 miles

Getting around

  • Bustamante Park Station
    4 min walk
  • Santiago Central Station
    6 min drive
  • Santiago Intl. Airport (SCL)
    16 min drive

Restaurants

  • Carrito De Frutas
    3 min walk
  • Fuente Rica Rica
    3 min walk
  • Cuadratta Pizza
    6 min walk
  • La Casa del Chef
    3 min walk
  • Feria Marin con Camilo Henriquez
    5 min walk

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  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Elisa Cole pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Elisa Cole?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Elisa Cole?

Check-out is at noon.

Where is Hotel Elisa Cole located?

Located in Downtown Santiago, this hotel is steps from Medical Center Hospital Worker and 2.8 mi (4.5 km) from Costanera Center. Pontifical Catholic University of Chile and Teatro Universidad de Chile are also within 15 minutes. Bustamante Park Station is only a 4-minute walk and Santa Isabel Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Elisa Cole Reviews

9.0

Wonderful

9.4

Cleanliness

7.4

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 43 out of 68 reviews
Rating 8 - Good. 15 out of 68 reviews
Rating 6 - Okay. 8 out of 68 reviews
Rating 4 - Poor. 2 out of 68 reviews
Rating 2 - Terrible. 0 out of 68 reviews

Reviews

Verified review

10/10 Excellent

MARCIN

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful about this hotel. Cozy room and amazing helpful stuff and perfect location I will go back again.
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, sparsely furnished but adequate for a short stay. The air conditioning worked fine. The bathroom was very nice. Breakfast was good. The location was excellent. The staff were very helpful. I will stay here again.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Pedra

Liked: Cleanliness, staff & service

Just the basics

Nice people, clean space, quiet & walkable. Simple space. Just beds & bathroom (& TV). Nothing fancy nothing extra….
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Olympia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice corner in Santiago

This is a small hotel. The personnel are very courteous and friendly. The closest trains stop is only two blocks away. We found a nice Peruvian restaurant in the area. It is not luxurious, but they make you feel at home. They speak English well.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet. Friendly professional service. Thank you.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Shi Wen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was quite spacious but no fridge. Staff were friendly and helpful. There is drinking water in the breakfast area. Location wise, the path to the hotel seems a bit sketchy at night. It’s a 30 min walk to the main attractions. There are lots of things to explore on the way so not bad. Overall a good place to stay at.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so happy with this hotel. The room and all the common areas were immaculate, and the bed was extremely comfortable. The breakfast had a wide range of options (fruit, yogart, eggs, juice, coffee, meat and cheese, and lots of breads and pastries). The hotel is about a 7 minute walk to the Santa Isabel metro and 15 minute walk to the "Little Italy" area with lots of shops and dining. Most of all the staff here were very kind and professional, and extremely patient with my very limited Spanish.
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and helpful staff. Great breakfast. Front desk assisted us booking taxis etc. We initially had a twin room on the ground floor next to the breakfast area which was quite loud. The front desk staff kindly moved us to a different room which was very quiet. Rooms were basic but clean and comfortable. The staff was unilingual Spanish speaking.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

ADRIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Positive

The location was poor but in general good choice
Stayed 1 night in Nov 2023
Verified review

8/10 Good

scott

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself felt very safe, though the area wasn’t great. It’s a short walk to the Italia area which has a great assortment of restaurants and shops. Sound carries quite bad from the hallway/stairwell but otherwise it’s quiet enough. The price is right, just maybe be careful if you plan on being out past 10pm.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for the price :)
Verified review

8/10 Good

Bernie

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Nice inside, great staff, except manager was rude. Good breakfast and rooms.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was incredibly helpful, and the amenities were great. The room was wonderful, clean I’ll definitely stay again.
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the simplicity of the rooms and the cleanliness. Amazing for the price. Quiet location.
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elisa Cole

Nice, small, clean hotel. Center of city off major avenue, so traffic noise could be an issue. Pleasant, helpful staff - tasty breakfast.
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute clean little place. Staff was very helpful and friendly. Simple breakfast included. Room was modern clean and very well kept throughout my stay. Very walkable location within a mile or so of most tourist hot spots and only about two blocks from subway station for anywhere else. Great place at a great price.
Verified review

6/10 Okay

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel was like Premier Inn, it was basic but was enough for 1 night Stairs need lighting that switches on automatically, almost tripped in the dark! No elevators so lugged heavy suitcases to the 3rd floor. Not fun. The toilet roll was on the opposite side of the bathroom - why? It was extremely hard booking a taxi or Uber from there - day or night.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Akay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The rooms were super small. Taking shower almost impossible. Water doesnt come out…
Stayed 5 nights in Jun 2026
Verified review

6/10 Okay

Allexandre

Liked: Cleanliness
Local no centro da cidade, quarto limpo mas super simples. O grande problema são as escalas...local não possui elevador, para subir com malas é complicado.
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Randall

Disliked: Cleanliness, amenities, property conditions & facilities
Un hotel para quedarse una noche por una emergencia.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Luciano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simplesmente perfeita! Foi incrível tudo que vivemos no Chile.
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aquecedores não funcionava direito. Box somente com uma cortina que escorria água pra fora. Sem acessibilidade, sem elevadores
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Cicero Arnaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo custo-beneficio

Quarto limpo, silencioso, camas confortáveis, o quarto está exatamente como mostram as fotos. Equipe bastante atenciosa, localização perto da estação de metrô.
Stayed 6 nights in Sep 2025
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limpeza, conforto tudo maravilhoso, apenas localização ruim.
Stayed 7 nights in Jul 2025
Verified review

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom hotel. Próximo a metrô e centro

Bom hotel. Próximo a estações de metrô. O bairro não é dos melhores. Mais simples e não muito bom de andar a noite. Não tem elevador. Café da manhã não optamos. Achamos caro pelo que oferta. O atendimento é muito bom. Você pode guardar na geladeira coisas que compra na cidade para tomar café ou comer depois. Local de fácil localização para as vans de passeio te pegar. Banheiro pequeno e com cortina. Não tem box de vidro. No Chile é difícil ter. Só nos hotéis muito grandes. Tem aquecedor e ar condicionado que funcionam bem. Recomendo pelo custo benefício.
Stayed 4 nights in Apr 2025