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Hotel Casa Lyon

3.0 star property
Hotel in Santiago with free breakfast and a 24-hour front desk

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Photo gallery for Hotel Casa Lyon

Terrace/patio
Garden
Front of property
Front of property
Triple Room | 14 bedrooms, in-room safe, laptop workspace, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Room service
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Quadruple Room

Quadruple Room | 14 bedrooms, in-room safe, laptop workspace, free WiFi

Quadruple Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
14 bedrooms
Private bathroom
Hair dryer
Cable channels
In-room safe
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Traditional Double Room

14 bedrooms, in-room safe, laptop workspace, free WiFi

Traditional Double Room

Highlights

Air conditioning
Flat-screen TV
14 bedrooms
Private bathroom
Hair dryer
Cable channels
In-room safe
Wardrobe or closet
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room

Family Triple Room | 14 bedrooms, in-room safe, laptop workspace, free WiFi

Family Triple Room

Highlights

Air conditioning
Flat-screen TV
14 bedrooms
Private bathroom
Hair dryer
Cable channels
In-room safe
Wardrobe or closet
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Quadruple Room

Highlights

Air conditioning
Flat-screen TV
14 bedrooms
Private bathroom
Hair dryer
Cable channels
In-room safe
Wardrobe or closet
  • Sleeps 4
  • 4 Twin Beds

View all photos for Basic Twin Room

Basic Twin Room | 14 bedrooms, in-room safe, laptop workspace, free WiFi

Basic Twin Room

Highlights

Air conditioning
Flat-screen TV
14 bedrooms
Private bathroom
Hair dryer
Cable channels
In-room safe
Wardrobe or closet
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Arzobispo Larrain Gandarillas 394, Providencia, Santiago, Region Metropolitana, 7501120

What's nearby

  • Medical Center Hospital Worker - 8 min walk - 0.5 miles
  • Santa Lucia Hill - 2 min drive - 1.1 miles
  • Palacio de la Moneda - 4 min drive - 2.0 miles
  • Costanera Center - 5 min drive - 2.7 miles
  • Plaza de Armas - 5 min drive - 2.6 miles

Getting around

  • Parque Almagro Station - 3 min drive
  • Bustamante Park Station - 5 min walk
  • Santiago Intl. Airport (SCL) - 23 min drive

Restaurants

  • ‪El Fogón de Momo - ‬2 min walk
  • ‪Casaluz - ‬3 min walk
  • ‪Mala Mía - ‬3 min walk
  • ‪Parrilladas La Uruguaya - ‬4 min walk
  • ‪Mendo's - ‬3 min walk

About this property

Hotel Casa Lyon

Hotel near Costanera Center
Consider a stay at Hotel Casa Lyon and take advantage of free cooked-to-order breakfast, a terrace, and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a business center.
Additional perks include:
  • Free self parking
  • A 24-hour front desk, a TV in the lobby, and concierge services
  • A reception hall, multilingual staff, and a front-desk safe
Room features
All guestrooms at Hotel Casa Lyon feature perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets and limited housekeeping

Languages

Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 9:30 AM
  • A coffee shop/cafe
  • Hosted evening meal available on weekdays for a fee of CLP 10,000; reservation required

Things to do

  • TV in common areas

Family friendly

  • Living room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (weekdays only)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 6 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Laptop workspace
  • Living room
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from June 19 2025 to June 22 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Dining venue(s)
  • Exterior
  • Front desk
  • Hallway
  • Lobby
  • Parking area
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Hosted evening meal: CLP 10000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Casa Lyon Hotel
Casa Lyon Santiago
Hotel Casa Lyon
Hotel Casa Lyon Santiago
Hotel Casa Lyon Santiago
Hotel Casa Lyon Hotel Santiago

Frequently asked questions

Is Hotel Casa Lyon pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa Lyon?

Self parking is free at this property.

What time is check-in at Hotel Casa Lyon?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Casa Lyon?

Check-out is at noon.

Where is Hotel Casa Lyon located?

Located in Providencia, this hotel is 0.4 mi (0.7 km) from Medical Center Hospital Worker and 2.4 mi (3.9 km) from Costanera Center. Arturo Lopez Perez Foundation and Plaza Baquedano are also within 15 minutes. Bustamante Park Station is only a 5-minute walk and Santa Isabel Station is 9 minutes.

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Hotel Casa Lyon Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 23 out of 96 reviews
Rating 8 - Good. 46 out of 96 reviews
Rating 6 - Okay. 17 out of 96 reviews
Rating 4 - Poor. 7 out of 96 reviews
Rating 2 - Terrible. 3 out of 96 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Liked: Cleanliness, staff & service
A pleasant guesthouse in a quiet, convenient location. Staff are very pleasant and helpful. Some of the fittings could use a handyman - it’s not the Ritz.
Stayed 3 nights in Apr 2023

6/10 Okay

Mads

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

ARISTIDES

Stayed 1 night in Nov 2023

8/10 Good

Francis Melina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

10/10 Excellent

Miguel

Liked: Cleanliness, property conditions & facilities, room comfort

Recomendable.

Muy amables. Lugar adecuado para hospedarse, limpio y bien ubicado. Atienden personas muy amables.
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
特に問題はありませんでした。
Stayed 8 nights in Nov 2019

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermosa casona antigua! Nuestra habitación era cómoda pero pequeña. Rico desayuno!! Esta muy bien ubicada ! Muy buena atención y amabilidad en todo momento! Recomendable!
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
pleasant and clean.nothing fancy but comfortable.good service and staff very helpful and pleasant.knowledge of basic spanish is useful.
Stayed 2 nights in Jul 2019

8/10 Good

JOSETTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel bien ubicado, casona típica y hermosa.

Muy buena experiencia
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No geral muito bom

Quarto aconchegante, cama boa, armário e móveis atenderam a necessidade. Única crítica seria o ventilador que estava capenga, mas funcionando. Quarto não tem ar-condicionado. Banheiro muito bom, com destaque especial para o chuveiro que é excelente, daqueles bem grandes. O quarto foi arrumado todos os dias, as toalhas são trocadas apenas se vc deixá-las no chão. Wi-fi pega muito bem no quarto e a velocidade é muito boa, não tive problemas de acesso. O café da manhã é simples, porém gostoso e o suficiente para iniciar o dia. O grande destaque vai para o atendimento, os funcionários são bastante simpáticos e estão sempre dispostos a ajudar com dúvidas sobre a cidade e demais necessidades, inclusive em um dos dias que precisei sair mais cedo do hotel por causa de um passeio, o funcionário me permitiu fazer um café da manhã antes do horário para não ficar sem o mesmo.
Stayed 5 nights in Jan 2019

8/10 Good

PEDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Antti

Nice place and great location. No air conditioning, but the fan in room helps. Staying again on our way back
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Helful staff. Very clean abd tidy room but rather cold at night. Heating is insufficient.
Stayed 2 nights in Jun 2018

10/10 Excellent

Reginaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

otimo atendimento muito bom recomendo.

otimo atendimento muito bom recomendo.
Stayed 6 nights in Jun 2018

6/10 Okay

Gladys angelica

Liked: Cleanliness, property conditions & facilities, room comfort

bueno pero no respetan el precio de la reserva

fue una experiencia de acuerdo a lo esperado, tranquilo y limpio. pero me cobraron mas de lo que me habían cotizado Me cotizaron 32000 y me cobraron 39000
Stayed 1 night in Jun 2018

8/10 Good

edson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vale a pena , custo benefício

Hotel simples, confortavel , quarto com aquecedor , banheiro chuveiro quente , café bom,,, única coisa acho que os banheiro é pequeno na parte do boxe, mas nada que estrague a estádia.
Stayed 6 nights in Jun 2018

10/10 Excellent

Luciano, Blumenau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente atendimento

O hotel fica próximo ao Parque Bustamante (600 metros) e há uma estação de metrô neste parque. O atendimento foi excelente, chegamos perto da meia noite, pois nosso voo chegou mais tarde do que o previsto e a atendente nos atendeu super bem. Perguntamos onde poderíamos comer àquela hora nas proximidades e ela prontamente nos mostrou opções, inclusive ofereceu para pedir pizza e comer no hotel. Optamos em comer no hotel e ela mesma fez o pedido na pizzaria, nos chamou quando a pizza chegou e nos levou até a cozinha para comermos tranquilamente. Atendimento nota 10! Os quartos são amplos, não havia ar condicionado somente ventilador, mas foi o suficiente. O banheiro é pequeno mas atendeu nossas necessidades. Tudo muito limpo. O café da manhã é simples mas bem servido. Wifi grátis.
Stayed 2 nights in Jan 2018

8/10 Good

NIDIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Eder Gatti, Ribeirao Preto - SP - Brasil

Liked: Staff & service
Disliked: Room comfort

Avaliação hotel

Bem localizado para trabalho. Equipe muito boa. Atende
Stayed 3 nights in Apr 2018

8/10 Good

LIVIA BORGES, São Paulo - SP

Liked: Staff & service

BOA - RECOMENDO

Hotel atendeu tudo que propôs! Hotel simples, de atendimento agradável, super prestativos. Super recomendo.
Stayed 9 nights in Mar 2018

8/10 Good

Noël

Liked: Cleanliness, staff & service, property conditions & facilities
Bien positionné dans Santiago mais la literie moyenne
Stayed 1 night in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel aceitável

Hotel simples, café da manhã razoavelmente suficiente, ótimo atendimento das funcionárias, muito simpáticas e prestativas. Wifi boa. Fica um pouco distante do metro Baquedano (uns 20 minutos a pé). Os quartos do piso superior fazem barulho ao andar pelo corredor devido ao piso de madeira. Melhor usar os quartos de baixo. Os quartos e o banheiro são pequenos mas a cama é confortável.
Stayed 4 nights in Jan 2018