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Hotel Casa Lyon

3.0 star property
Guests stroll through gardens and unwind on a peaceful terrace at this welcoming hotel where multilingual staff help plan daily adventures near Costanera Center.

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Photo gallery for Hotel Casa Lyon

Front of property - Hotel Casa Lyon (Santiago)
Flat-screen TV - Hotel Casa Lyon (Santiago)
Standard Double Room | 14 bedrooms, in-room safe, laptop workspace, free WiFi - Hotel Casa Lyon (Santiago)
Garden - Hotel Casa Lyon (Santiago)
Terrace/patio - Hotel Casa Lyon (Santiago)
Hotel Casa Lyon sits in a vibrant neighborhood just minutes from Costanera Center. Travelers appreciate the practical in-room WiFi and convenient luggage storage. The charming garden and serene terrace provide perfect spots to relax after exploring nearby attractions.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Business services
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Quadruple Room

Quadruple Room | 14 bedrooms, in-room safe, laptop workspace, free WiFi

Quadruple Room

  • 10 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Family Triple Room

Family Triple Room | 14 bedrooms, in-room safe, laptop workspace, free WiFi

Family Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room Standard with Garden View

14 bedrooms, in-room safe, laptop workspace, free WiFi

Double Room Standard with Garden View

  • 23 sq m
  • Sleeps 2

View all photos for Traditional Double Room

14 bedrooms, in-room safe, laptop workspace, free WiFi

Traditional Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Twin Room

Basic Twin Room | 14 bedrooms, in-room safe, laptop workspace, free WiFi

Basic Twin Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

About the neighborhood

Located in Providencia, a neighborhood in Santiago, Hotel Casa Lyon is near a metro station. Travelers who have shopping on the agenda can visit Costanera Center and Parque Arauco Mall. Gabriela Mistral Cultural Center and Chilean National Zoo are also worth visiting. Spend some time exploring the area's activities, including winery tours. Visit our Santiago travel guide
Map
Arzobispo Larrain Gandarillas 394, Providencia, Santiago, Region Metropolitana, 7501120

What's nearby

  • Lastarria District
    Lastarria District
    15 min walk - 0.8 miles
  • Patio Bellavista
    Patio Bellavista
    16 min walk - 0.9 miles
  • Santa Lucia Hill
    Santa Lucia Hill
    18 min walk - 1.0 mile
  • Medical Center Hospital Worker
    6 min walk - 0.4 miles
  • Arturo Lopez Perez Foundation
    10 min walk - 0.6 miles

Getting around

  • Matta Station
    4 min drive
  • Bustamante Park Station
    5 min walk
  • Santiago Intl. Airport (SCL)
    21 min drive

Restaurants

  • El Fogón de Momo
    2 min walk
  • Chiloe En Tu Mesa
    2 min walk
  • Casaluz Bar & Cocina
    3 min walk
  • El Hoyo
    3 min walk
  • Mcdonald's
    3 min walk

About this property

Hotel Casa Lyon

Hotel near Costanera Center
Consider a stay at Hotel Casa Lyon and take advantage of free cooked-to-order breakfast, a terrace, and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a business center.
Additional perks include:
  • A 24-hour front desk, a TV in the lobby, and concierge services
  • A reception hall, multilingual staff, and a front-desk safe
  • Luggage storage and tour/ticket assistance
Room features
All guestrooms at Hotel Casa Lyon feature perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets and limited housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 9:30 AM
  • A coffee shop/cafe
  • Hosted evening meal available on weekdays for a fee of CLP 10,000; reservation required

Things to do

  • TV in common areas

Family friendly

  • Living room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (weekdays only)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 6 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Laptop workspace
  • Living room
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 23 to December 2:
  • One of the dining venues
  • Business center

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Hosted evening meal: CLP 10000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Casa Lyon Hotel
Casa Lyon Santiago
Hotel Casa Lyon
Hotel Casa Lyon Santiago
Hotel Casa Lyon Santiago
Hotel Casa Lyon Hotel Santiago

Frequently asked questions

Is Hotel Casa Lyon pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Casa Lyon?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Casa Lyon?

Check-out is at noon.

Where is Hotel Casa Lyon located?

Located in Providencia, this hotel is 0.4 mi (0.7 km) from Medical Center Hospital Worker and 2.4 mi (3.9 km) from Costanera Center. Arturo Lopez Perez Foundation and Plaza Baquedano are also within 15 minutes. Bustamante Park Station is 5 minutes by foot and Santa Isabel Station is 9 minutes.

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Reviews

Hotel Casa Lyon Reviews

7.8

Good

7.8

Cleanliness

8.4

Location

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 28 out of 105 reviews
Rating 8 - Good. 46 out of 105 reviews
Rating 6 - Okay. 19 out of 105 reviews
Rating 4 - Poor. 7 out of 105 reviews
Rating 2 - Terrible. 5 out of 105 reviews

Reviews

Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service
A pleasant guesthouse in a quiet, convenient location. Staff are very pleasant and helpful. Some of the fittings could use a handyman - it’s not the Ritz.
Stayed 3 nights in Apr 2023
Verified

6/10 Okay

Beatriz

Liked: Cleanliness, staff & service
Habitación sin armario para poder guardar algo de ropa, solo diapone de un colgador de pared para poder colgar los abrigos y ya está. La ducha tiene cortina en vez de mampara. La bañera tiene cortina en vez de mampara. Habitación limpieza . Desayuno muy rico, te dan a elegir diferentes tostadas, te dan yogur natural, riquisimo, café y una pieza de fruta. Zona muy segura para alojarse, en menos de 5min andando hay dos supermercados grandes. Lo peor fue que no permiten poder pagar con tarjeta de débito.
Stayed 4 nights in Nov 2025
Verified

2/10 Terrible

Pablo Alejandro

Disliked: Property conditions & facilities, room comfort

Espero NO volver nunca más a este hotel.

Lamentablemente la experiencia fue pésima, el hotel tiene un descuido increíble, anticuado, le hace muchísima falta una renovación total. La pieza que me tocó ni hablar, no tenía ningún tipo de ventilación ni ventanas, el ambiente era muy bullicioso, se escuchaba todo en el pasillo, terrible. El baño un tema absolutamente aparte, y por motivos personales me tuve que retirar antes de lo esperado tipo 4:20 Am aproximadamente, el agua de la ducha en demoró 30 minutos por reloj en calentar, esto sin ánimos de exagerar, 30 minutos en calentar. Ya cuando estaba listo para salir… mi vehículo quedó atrapado por otros en el estacionamiento, por lo que a las 5:20 Am aproximadamente, hubo que ir a despertar al visitante Argentino que estaba tapando mi auto, esto porque el estacionamiento no da abasto. Realmente quedé muy decepcionado de esta estadía, definitivamente no volvería nunca más. Lejos unas de las peores experiencias que he tenido con hoteles, más aún tomando en cuenta que el valor no era de lo más económico, $85.000 Pesos chilenos aproximadamente.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

CLAUDIA

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Razoável somente por causa do atendimento e locali

Localização e atendimento excelentes. Funcionários educados e atenciosos. Café da manhã: fraco, repetitivo e regrado. Durante as 8 diárias tinha apenas pao com queijo e presunto ou ovo mexido, fruta e suco (somente nas 2 primeiras diárias), copo de iogurte de no máximo 100ml (sempre o mesmo sabor); um míni bule de leite para 2 pessoas. Instalações e mibiliarios: carentes, urgentemente de reforma, principalmente camas e banheiros. Colchões e móveis.velhos necessutando de troca; banheiro antigo com cortina fina que molha o mesmo todo.
Stayed 8 nights in Jun 2025
Verified

2/10 Terrible

Margarita Karen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PESIMO HOTEL

Pésima atención Llegamos al hotel no tenian la reserva , ho habia nada , luego nos acomodaron en una pieza con 4 camas Todo cochino ( hongos en los baños y techos) cortinas sucias ( tengo fotos de repaldo) Y cómo broche de oro no nos dieron desayuno ya que nos dijieron que debíamos pagar extra Mal Pesimo
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, property conditions & facilities, room comfort

Recomendable.

Muy amables. Lugar adecuado para hospedarse, limpio y bien ubicado. Atienden personas muy amables.
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
特に問題はありませんでした。
Stayed 8 nights in Nov 2019
Verified

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermosa casona antigua! Nuestra habitación era cómoda pero pequeña. Rico desayuno!! Esta muy bien ubicada ! Muy buena atención y amabilidad en todo momento! Recomendable!
Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
pleasant and clean.nothing fancy but comfortable.good service and staff very helpful and pleasant.knowledge of basic spanish is useful.
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel bien ubicado, casona típica y hermosa.

Muy buena experiencia
Stayed 2 nights in Feb 2019
Verified

8/10 Good

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No geral muito bom

Quarto aconchegante, cama boa, armário e móveis atenderam a necessidade. Única crítica seria o ventilador que estava capenga, mas funcionando. Quarto não tem ar-condicionado. Banheiro muito bom, com destaque especial para o chuveiro que é excelente, daqueles bem grandes. O quarto foi arrumado todos os dias, as toalhas são trocadas apenas se vc deixá-las no chão. Wi-fi pega muito bem no quarto e a velocidade é muito boa, não tive problemas de acesso. O café da manhã é simples, porém gostoso e o suficiente para iniciar o dia. O grande destaque vai para o atendimento, os funcionários são bastante simpáticos e estão sempre dispostos a ajudar com dúvidas sobre a cidade e demais necessidades, inclusive em um dos dias que precisei sair mais cedo do hotel por causa de um passeio, o funcionário me permitiu fazer um café da manhã antes do horário para não ficar sem o mesmo.
Stayed 5 nights in Jan 2019
Verified

10/10 Excellent

Antti

Nice place and great location. No air conditioning, but the fan in room helps. Staying again on our way back
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Helful staff. Very clean abd tidy room but rather cold at night. Heating is insufficient.
Stayed 2 nights in Jun 2018
Verified

10/10 Excellent

Reginaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

otimo atendimento muito bom recomendo.

otimo atendimento muito bom recomendo.
Stayed 6 nights in Jun 2018
Verified

6/10 Okay

Gladys angelica

Liked: Cleanliness, property conditions & facilities, room comfort

bueno pero no respetan el precio de la reserva

fue una experiencia de acuerdo a lo esperado, tranquilo y limpio. pero me cobraron mas de lo que me habían cotizado Me cotizaron 32000 y me cobraron 39000
Stayed 1 night in Jun 2018
Verified

8/10 Good

edson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vale a pena , custo benefício

Hotel simples, confortavel , quarto com aquecedor , banheiro chuveiro quente , café bom,,, única coisa acho que os banheiro é pequeno na parte do boxe, mas nada que estrague a estádia.
Stayed 6 nights in Jun 2018
Verified

10/10 Excellent

Luciano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente atendimento

O hotel fica próximo ao Parque Bustamante (600 metros) e há uma estação de metrô neste parque. O atendimento foi excelente, chegamos perto da meia noite, pois nosso voo chegou mais tarde do que o previsto e a atendente nos atendeu super bem. Perguntamos onde poderíamos comer àquela hora nas proximidades e ela prontamente nos mostrou opções, inclusive ofereceu para pedir pizza e comer no hotel. Optamos em comer no hotel e ela mesma fez o pedido na pizzaria, nos chamou quando a pizza chegou e nos levou até a cozinha para comermos tranquilamente. Atendimento nota 10! Os quartos são amplos, não havia ar condicionado somente ventilador, mas foi o suficiente. O banheiro é pequeno mas atendeu nossas necessidades. Tudo muito limpo. O café da manhã é simples mas bem servido. Wifi grátis.
Stayed 2 nights in Jan 2018
Verified

8/10 Good

Eder Gatti

Liked: Staff & service
Disliked: Room comfort

Avaliação hotel

Bem localizado para trabalho. Equipe muito boa. Atende
Stayed 3 nights in Apr 2018
Verified

8/10 Good

LIVIA BORGES

Liked: Staff & service

BOA - RECOMENDO

Hotel atendeu tudo que propôs! Hotel simples, de atendimento agradável, super prestativos. Super recomendo.
Stayed 9 nights in Mar 2018
Verified

8/10 Good

Noël

Liked: Cleanliness, staff & service, property conditions & facilities
Bien positionné dans Santiago mais la literie moyenne
Stayed 1 night in Mar 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel aceitável

Hotel simples, café da manhã razoavelmente suficiente, ótimo atendimento das funcionárias, muito simpáticas e prestativas. Wifi boa. Fica um pouco distante do metro Baquedano (uns 20 minutos a pé). Os quartos do piso superior fazem barulho ao andar pelo corredor devido ao piso de madeira. Melhor usar os quartos de baixo. Os quartos e o banheiro são pequenos mas a cama é confortável.
Stayed 4 nights in Jan 2018
Verified

6/10 Okay

Verified traveler

Bem localizado

Muito boa. Hotel simples mas tranquilo.Pessoal do atendimento prestativos e educados.
Stayed 3 nights in Feb 2018
Verified

8/10 Good

Torchi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel pequeño y cerca de todo

Elegimos este hotel porque estaba estratégicamente ubicado en medio de todas las zonas que queríamos visitar y fue un acierto. Buenos accesos a Lastarria, Providencia y Bellavista y muy cerca de una estación de metro. La habitación que me dieron fue mejor que la contratada, pero mi amiga se quedó en la más pequeña y estaba muy bien también. El personal muy amable y recepción las 24hs. El desayuno es, tal vez, lo más flojo pero funciona. Volvería.
Stayed 3 nights in Jun 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Older place but friendly and good location.
Stayed 1 night in Jan 2018
Verified

8/10 Good

byron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal muy amable y atento ;) Las habitaciones no tienen aire acondicionado Y me tocaron días muy calientes Metro parque Bustamante el más cercano Excelente
Stayed 2 nights in Jan 2018