See all properties

Hotel Casa Jum

3.5 star property
Hotel in Santiago de los Caballeros with a full-service spa and free valet parking

Choose dates to view prices

Photo gallery for Hotel Casa Jum

Exterior
Minibar, in-room safe, desk, laptop workspace
Apartment, 3 Bedrooms | Private kitchen | Eco-friendly cleaning products
Interior entrance
Apartment, 3 Bedrooms | Living area | Flat-screen TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Pet friendly
  • Breakfast available
  • Spa
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Luxury

Luxury | Minibar, in-room safe, desk, laptop workspace

Luxury

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Bidet
Minibar
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Minibar, in-room safe, desk, laptop workspace

Apartment, 3 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchen
Flat-screen TV
3 bedrooms
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 153 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Royal Suite

Royal Suite | Minibar, in-room safe, desk, laptop workspace

Royal Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Bidet
Minibar
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Bidet
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Superior

Minibar, in-room safe, desk, laptop workspace

Executive Superior

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Bidet
Eco-friendly cleaning supplies
  • 300 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Single Room

Executive Single Room | Safe

Executive Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Bidet
Minibar
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | Minibar, in-room safe, desk, laptop workspace

Deluxe Studio Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Bidet
Minibar
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Bidet
Minibar
  • 350 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Similar properties

Reception

El Montserrat - Hotel Boutique

  • Free WiFi
  • Air conditioning
  • Parking available
  • Housekeeping
9.0 out of 10, Wonderful, 132 reviews
El Montserrat - Hotel Boutique

About the neighborhood

Map
C/ Penetración, Los Rieles, Gurabo, Santiago de los Caballeros, Santiago, 51000

What's nearby

  • Bella Terra Mall - 5 min drive - 2.8 miles
  • Casino Gran Almirante - 5 min drive - 3.1 miles
  • Monument to the Heroes of the Restoration - 7 min drive - 4.0 miles
  • Estadio Cibao - 9 min drive - 5.3 miles
  • Colinas Mall - 9 min drive - 4.7 miles

Getting around

  • Cibao Intl. Airport (STI) - 26 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Esso Food Shop - ‬4 min drive
  • ‪La Fiamma Stgo - ‬5 min drive
  • ‪Sabrass Restaurante - ‬5 min drive
  • ‪El dorado snack bar - ‬2 min drive

About this property

Hotel Casa Jum

Hotel located in Los Rieles
Consider a stay at Hotel Casa Jum and take advantage of a terrace, a garden, and dry cleaning/laundry services. Treat yourself to a massage, a facial, or a manicure/pedicure at the onsite spa. The on-site international cuisine restaurant, Casa Jum, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
Other perks include:
  • Free self parking and valet parking
  • Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and access to a nearby health club
  • Bicycle parking, luggage storage, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Casa Jum boast perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with bidets and tubs or showers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 10:30 AM for a fee: USD 10 for adults and USD 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Casa Jum

Things to do

  • Bicycle storage
  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • In a nature reserve
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 7 and up

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 for adults and USD 5 for children
  • Airport shuttle fee: USD 30 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards; cash is not accepted
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators

Property is also known as

Hostal Casa Jum Hostel Gurabo
Hostal Casa Jum Hostel
Hostal Casa Jum Gurabo
Hotel Casa Jum Santiago
Casa Jum Santiago
Casa Jum
Hostal Casa Jum
Hotel Casa Jum Santiago de los Caballeros
Casa Jum Santiago de los Caballeros
Hotel Casa Jum Hotel
Hotel Casa Jum Santiago de los Caballeros
Hotel Casa Jum Hotel Santiago de los Caballeros

Frequently asked questions

Is Hotel Casa Jum pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at Hotel Casa Jum?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Casa Jum?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Casa Jum?

Check-out is at 12:30 PM.

Does Hotel Casa Jum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30 per person applies.

Where is Hotel Casa Jum located?

Located in Los Rieles, this spa hotel is within 3 mi (5 km) of Centro Leon, Cinemacentro Cibao, and Bella Terra Mall. Casino Gran Almirante is 3 mi (4.9 km) away.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Casa Jum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 287 out of 404 reviews
Rating 8 - Good. 75 out of 404 reviews
Rating 6 - Okay. 24 out of 404 reviews
Rating 4 - Poor. 10 out of 404 reviews
Rating 2 - Terrible. 8 out of 404 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Everything and everyone was great
Stayed 2 nights in May 2025

10/10

Excelente
Stayed 1 night in May 2025

10/10

Great pla
Stayed 1 night in Apr 2025

8/10

The staff was very friendly and helpful. The room was clean, and the king-size bed was comfortable. However, the bathroom was small. Overall, the hotel is fine for the price, and I would stay there again if I were visiting this area again.
Stayed 4 nights in Apr 2025

2/10

Not parking. you have to park your vehicle on the street and they gave me a room different than the one that I paid for.
Stayed 1 night in May 2025

10/10

Very supportive staff, spacious and clean room.
Stayed 1 night in Jan 2025

10/10

Great experience!!!
Stayed 2 nights in Feb 2025

10/10

Really great hotel
Stayed 6 nights in Jul 2024

10/10

It was lovely and the staff too.
Stayed 1 night in Aug 2024

10/10

It was great
Stayed 4 nights in Nov 2024

10/10

Very supportive staff, very good foods, nice size room with electronic safe.
Stayed 3 nights in Aug 2024

10/10

Staff and food were great room was fine, AC took a while to cool off but that is every place here. Would stay again.
Stayed 2 nights in Sep 2024

10/10

Great place
Stayed 2 nights in Dec 2023

10/10

It is a nice, small cozy hotel. The staff is very nice.
Stayed 1 night in May 2024

8/10

Quite, clean and calm..
Stayed 1 night in Oct 2024

10/10

Very nice place at an excellent location with professional staff.
Stayed 8 nights in Nov 2023

10/10

Great customer service
Stayed 2 nights in Nov 2024

10/10

Excellent services, beautiful and clean place
Stayed 2 nights in Dec 2023

10/10

everything was very clean and nice
Stayed 4 nights in Jul 2024

10/10

Very comfy & Safe place
Stayed 1 night in May 2024

10/10

Very clean and well maintained.
Stayed 1 night in Nov 2023

10/10

Quiet all the time, awesome staff, cleanliness, nice bedrooms, comfortable beds, I’ll come back soon

10/10

Was a good sized room with everything needed for the day I was there.
Stayed 1 night in Apr 2024

10/10

place is fabulous and staff exceptional tv was so so also great location simply put a home run!
Stayed 7 nights in Apr 2023

4/10

Disappointed !
Stayed 2 nights in Feb 2025