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He Wang Hotel

3.5 star property
Central hotel with free parking connected to the convention center in Santiago

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Photo gallery for He Wang Hotel

Porch
Reception
Double Room, 1 Double Bed, Non Smoking, City View | 1 bedroom, in-room safe, soundproofing, free WiFi
Reception
Breakfast area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Housekeeping
  • Gym
  • Air conditioning
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room Single Use, 2 Twin Beds, Non Smoking, City View

Double Room Single Use, 2 Twin Beds, Non Smoking, City View | 1 bedroom, in-room safe, soundproofing, free WiFi

Double Room Single Use, 2 Twin Beds, Non Smoking, City View

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Accessible, City View

Room, 1 Double Bed, Accessible, City View | 1 bedroom, in-room safe, soundproofing, free WiFi

Room, 1 Double Bed, Accessible, City View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Non Smoking, City View

Double Room, 1 Double Bed, Non Smoking, City View | 1 bedroom, in-room safe, soundproofing, free WiFi

Double Room, 1 Double Bed, Non Smoking, City View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
22 Libertad, Santiago, Región Metropolitana

What's nearby

  • Fantasilandia - 3 min drive - 1.2 miles
  • Movistar Arena - 3 min drive - 1.4 miles
  • Palacio de la Moneda - 4 min drive - 1.7 miles
  • Plaza de Armas - 4 min drive - 1.7 miles
  • Santa Lucia Hill - 5 min drive - 2.1 miles

Getting around

  • Latin American Union Station - 3 min walk
  • Santiago Central Station - 10 min walk
  • Santiago Intl. Airport (SCL) - 20 min drive

Restaurants

  • ‪Shu Xiang - ‬2 min walk
  • ‪Pollo Chang & Babolti - ‬4 min walk
  • ‪Chilenazo - ‬1 min walk
  • ‪Burdeos - ‬4 min walk
  • ‪Restaurant Sheng Xing - ‬8 min walk

About this property

He Wang Hotel

Hotel near Costanera Center
You can look forward to a shopping mall on site, dry cleaning/laundry services, and a gym at He Wang Hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as a conference center.
You'll also find perks like:
  • Free self parking
  • A front-desk safe, an elevator, and a vending machine
  • Smoke-free premises, a 24-hour front desk, and 4 meeting rooms
Room features
All 86 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More amenities include:
  • Recycling and LED light bulbs
  • Accessible tubs and lowered electrical outlets
  • Flat-screen TVs with cable channels
  • Daily housekeeping and phones

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • Shopping mall

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 4 meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible bathtub
  • Elevator (31 inch wide door)
  • Low-height electrical outlets in bathroom
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

He Wang Hotel Hotel
He Wang Hotel Santiago
He Wang Hotel Hotel Santiago

Frequently asked questions

Is He Wang Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at He Wang Hotel?

Self parking is free at this property.

What time is check-in at He Wang Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at He Wang Hotel?

Check-out is at 11:00 AM.

Where is He Wang Hotel located?

Located in Downtown Santiago, this hotel is within a 15-minute walk of University of Santiago-Chile and Parque Quinta Normal. Plaza Brasil and Centro Cultural Matucana 100 are also within 1 mi (2 km). Latin American Union Station is only a 3-minute walk and Republica Station is 7 minutes.

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He Wang Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 49 out of 89 reviews
Rating 8 - Good. 27 out of 89 reviews
Rating 6 - Okay. 3 out of 89 reviews
Rating 4 - Poor. 9 out of 89 reviews
Rating 2 - Terrible. 1 out of 89 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10

Great location nice hotel
Stayed 2 nights in Dec 2024

10/10

Nice property and customer service
Stayed 3 nights in Jan 2025

8/10

Overall our hotel stay went well enough. Room was spacious and clean with good hot water for showers. Beds were small but comfortable. Small shops and restaurants are just around corner for convenient quick snacks and fast food.
Stayed 1 night in Oct 2024

8/10

Nice cozy hotel with helpful English speaking staff

6/10

If the room had provided us with facial tissues, tea and coffee bags, and a mirror in the hallway, I would have evaluated it as good. The area was shabby (“old town”) and noisy in late evenings. However, great breakfast, helpful and responsive staff, cosy and clean room in spite of cracked walls, nice view of surroundings.
Stayed 3 nights in Oct 2024

10/10

Good location to Metro station and supermarket. Three minutes walk only. Staff were very nice and helpful. Breakfast was great. Neighborhood seems fine, there is pharmacy in the building, also an authentic Chinese Restaurant in the building as well. Overall, great experience.
Stayed 7 nights in May 2023

10/10

I had a wonderful 3 night stay here. It was soo quiet and peaceful. Every afternoon I would open the window and enjoy the sun and nice breeze. The bed was very comfortable and great hot shower. The room was big and clean and the breakfast nice. Staff was excellent. I would stay here again and again! Thanks so much!
Stayed 3 nights in Dec 2022

8/10

A little hard to find and neighborhood was ok but maybe not at night. We weren’t informed that the breakfast was complimentary. Appreciated getting a plug adapter from reception.
Stayed 2 nights in Dec 2022

2/10

My stay at this hotel was extremely disappointing for several reasons. First, the room was absurdly small, leaving barely enough space to move around. To make matters worse, the air conditioning remote didn’t work, preventing me from adjusting the swing settings. The room had an awful odour and desperately needed air circulation, but the air conditioning made the tiny space unbearably cold within minutes, even at a standard setting of 24–25 degrees. This left me with two unpleasant choices: endure the horrible smell all night or freeze. Unfortunately, I caught a cold due to the cold temperature. The noise from the lift was another major issue. I could hear it clearly from inside my room throughout the night, making it nearly impossible to get any sleep. The bathroom facilities were inadequate and unhygienic. They provided just one tiny bar of soap to be shared between the sink and shower—absolutely unacceptable. Additionally, there was no shampoo provided, which is a basic amenity in any hotel. The check-in process was shockingly slow. Despite having two staff members at the reception, it took nearly 20 minutes to process just two check-ins before it was my turn. The worst part of my experience was dealing with an incredibly rude and unprofessional staff member during check-in. This arrogant older man made the process unnecessarily complicated, even though I had completed all the steps online and prepaid for my stay. He insisted that I fill out all my details on a piece
Stayed 3 nights in Dec 2024

8/10

Excelente
Stayed 1 night in May 2025

10/10

Excelente alojamiento
Stayed 1 night in Apr 2025

8/10

Stayed 3 nights in Mar 2025

10/10

Stayed 1 night in Mar 2025

4/10

HOTEL BOM LOCALIZAÇÃO MUITO RUIM. BAIRRO PERIGOSO, TAMBEM TIVE DIFICULDADE DE LOCALIZAR HOTEL. NO PRIMEIRO MOMENTO, COMO CHEGUEI A NOITE, ACHEI QUE NEM EXISTISSE O HOTEL, POIS ESTA ENJAULADO DE TÃO PERIGOSO MO LOCAL.
Stayed 2 nights in Feb 2025

8/10

Stayed 2 nights in Jan 2025

10/10

Stayed 1 night in Dec 2024

8/10

Stayed 1 night in Nov 2024

4/10

O pessoal de recepção é incrivelmente antipatico e não se preocupam com nada que os hóspedes possam pedir! Fiquei dois dias sem televisão no quarto e nunca fui atendido no meu pedido d e dois travesseiros extras para a minha coluna!
Stayed 4 nights in Dec 2024

10/10

Stayed 6 nights in Nov 2024

10/10

Stayed 5 nights in Nov 2024

10/10

O hotel é ótimo, quartos, café, organização, área ao ar livre e chuveiro incrível - equipe gentil Decoração, amenities e toalhas são de perfeita qualidade. A localização está próxima a metrô e fácil acesso a comércio e mercado. O que não dá boa primeira impressão é o acesso até chegar refeição do hotel, mas com tantas qualidades esqueci deste detalhe
Stayed 5 nights in Nov 2024

10/10

As acomodações eram muito boas e confortáveis. Eu e meu marido pegamos um quarto com duas camas de solteiro, pois o valor do quarto com cama de casal estava bem mais caro. Ainda assim tive uma dormida excelente, colocaram três travesseiros na cama. As toalhas eram sempre trocadas quando da limpeza do quarto, havia um armário para apoiar os pertences e banheiro amplo, com chuveiro funcionando perfeitamente. Há uma estação de metrô muito próxima, caminhada de apenas 5 minutos, além de ter uma farmácia bem ao lado da entrada do hotel. Há mercados e lojas nas proximidades, o que foi útil. Como ponto negativo, o quarto não possuía frigobar, impedindo de guardar os alimentos e as bebidas. Além disso, no meu quarto não colocaram sabonetes, escova de dentes nem nada, enquanto que no quarto do casal de amigos que foi conosco colocaram shampoo, condicionador, pente, escovas de dente, sabonetes e demais itens de higiene.
Stayed 3 nights in Nov 2024

10/10

Stayed 2 nights in Nov 2024

10/10

Stayed 2 nights in Nov 2024

10/10

Stayed 2 nights in Nov 2024