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Four Points by Sheraton Santiago

3.5 star property
Hotel with 2 restaurants, a quick walk to Costanera Center

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Photo gallery for Four Points by Sheraton Santiago

Outdoor pool
Exterior
Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk
Lounge
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Room service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2015
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Corner

Junior Suite, 1 King Bed, Corner | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Corner

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2015
Separate bedroom
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Corner

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed, Corner

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2015
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2015
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2015
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 Double Bed

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Interior detail

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  • Parking included
  • Free WiFi
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About the neighborhood

Map
Santa Magdalena No 111, Santiago, Region Metropolitana, 751 0038

What's nearby

  • Costanera Center - 5 min walk - 0.3 miles
  • Santiago Town Square - 5 min drive - 3.1 miles
  • Palacio de la Moneda - 6 min drive - 3.8 miles
  • Julio Martinez Pradanos National Stadium - 9 min drive - 4.3 miles
  • San Cristobal Hill - 11 min drive - 3.7 miles

Getting around

  • Los Leones Station - 4 min walk
  • Parque Almagro Station - 7 min drive
  • Santiago Intl. Airport (SCL) - 25 min drive

Restaurants

  • ‪Le Bistrot - ‬1 min walk
  • ‪Baco - ‬1 min walk
  • Buganvilia Restaurant & Bar
  • ‪Piso Uno - ‬1 min walk
  • ‪Maniero Pasta e Mare - ‬3 min walk

About this property

Four Points by Sheraton Santiago

Hotel near Costanera Center
Located close to Clinica Santa Maria and San Cristobal Hill, Four Points by Sheraton Santiago provides a rooftop terrace, a garden, and a library. Sip and savor at this hotel, which boasts winery tours. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and car rentals on site.
Other perks at this hotel include:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Luggage storage, free newspapers, and tour/ticket assistance
  • A banquet hall, 5 meeting rooms, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 127 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and tubs or showers
  • 32-inch LCD TVs with cable channels
  • Free infant beds, electric kettles, and housekeeping

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Secured, covered self parking on site (CLP 9,000 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; CLP 18,000 to 20,000 for adults and CLP 18,000 to 20,000 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar 111
  • Buganvilia Restaurant
  • Terraza Beer Garden

Things to do

  • Bicycle storage
  • Health club
  • Library
  • Outdoor pool
  • Private wine tours
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms
  • Business center
  • Coworking space

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2002
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - December 2015
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CLP 45000 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CLP 18000 to 20000 for adults, and CLP 18000 to 20000 for children
  • Airport shuttle fee: CLP 38000 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: CLP 9000 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CLP 45000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from November to April
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply

Property is also known as

FOUR POINTS SANTIAGO
FOUR POINTS SHERATON Hotel SANTIAGO
FOUR POINTS SHERATON SANTIAGO
SANTIAGO FOUR POINTS
SHERATON FOUR POINTS SANTIAGO
SHERATON SANTIAGO FOUR POINTS
Four Points Sheraton Santiago Hotel
4 Points By Sheraton Santiago
Four Points By Sheraton Santiago Hotel Santiago
Four Points by Sheraton Santiago Hotel
Four Points by Sheraton Santiago Santiago
Four Points by Sheraton Santiago Hotel Santiago

Frequently asked questions

Does Four Points by Sheraton Santiago have a pool?

Yes, this property has an outdoor pool.

Is Four Points by Sheraton Santiago pet-friendly?

No, pets are not allowed at this property.

How much is parking at Four Points by Sheraton Santiago?

Self parking is available for CLP 9000 per day. Limited spots are available.

What time is check-in at Four Points by Sheraton Santiago?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Four Points by Sheraton Santiago?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Four Points by Sheraton Santiago provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CLP 38000 per vehicle applies.

Where is Four Points by Sheraton Santiago located?

Located in Providencia, this hotel is 0.3 mi (0.4 km) from Costanera Center and within 3 mi (5 km) of Clinica Santa Maria and San Cristobal Hill. National History Museum and Santiago Town Square are also within 3 mi (5 km). Los Leones Station is only a 4-minute walk and Pedro de Valdivia Station is 11 minutes.

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Four Points by Sheraton Santiago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 305 out of 593 reviews
Rating 8 - Good. 207 out of 593 reviews
Rating 6 - Okay. 55 out of 593 reviews
Rating 4 - Poor. 16 out of 593 reviews
Rating 2 - Terrible. 10 out of 593 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Very close to some excellent restaurants
Stayed 2 nights in Apr 2025

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to Castanera, lots of neat dining options around
Stayed 2 nights in Jan 2025

10/10 Excellent

Douglas

Liked: Cleanliness, property conditions & facilities, room comfort

Great stay

Excellent location, close to restaurants
Stayed 2 nights in Jan 2025

10/10 Excellent

sam

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Friendly staff. Very safe area. Tons of dining options around the hotel.
Stayed 1 night in Mar 2025

6/10 Okay

JACOB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Construction to access the hotel was disturbing.
Stayed 3 nights in Mar 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean hotel. Not to far from Airport. Rooms had all the needed items. Close to bars and restaurants. Used their taxi service back to the airport, excellent car and good service. Pleasant 2 night stay.
Stayed 2 nights in Mar 2025

8/10 Good

Marion

Liked: Amenities
Location was good, lots of restaurants around, and friendly people
Stayed 3 nights in Nov 2024

10/10 Excellent

FABRICIO

Liked: Cleanliness, property conditions & facilities
Amazing location
Stayed 5 nights in Nov 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to stores and shops
Stayed 3 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Four Points by Sheraton in Santiago. The staff was friendly, professional, and always ready to help with any requests. My room was spacious, clean, and very comfortable, with a great bed and all the amenities I needed. The hotel’s location was perfect—close to great restaurants, shops, and public transport, making it easy to explore the city. Overall, a fantastic experience, and I would definitely stay here again! Highly recommend!
Stayed 4 nights in Mar 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff spoke english and were all very helpful and friendly
Stayed 2 nights in Nov 2024

8/10 Good

Ines

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine except the WiFi quality. We are a working couple and we need connectivity everywhere we go. The WiFi at this hotel was very slow and unpredictable
Stayed 3 nights in Apr 2025

10/10 Excellent

Lisbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful hotel. Great staff service and offers private shuttles /tours which are provided by amazing staff too. We were able to cruise the city with driver Felipe and he was simply the best.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We artived at 10:30 in the morning and they were able to give us a room right away. Major points for this.
Stayed 4 nights in Jan 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated in a vibrant area with lots of young people, bars and restaurants. It was within easy walking distance of the Costanera Tower and shopping centre, plus parks. We always felt safe although we typically don't go out at night. There is some road construction going on in front of the building, which causes a bit of dust and noise, however, this didn't affect our stay any.
Stayed 3 nights in Feb 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really nice, confortable and smooth
Stayed 1 night in Sep 2024

4/10 Poor

CRISTIAN

Disliked: Staff & service

We expect more from this hotel

The hotel is overvaluated, high price for the service and quality received, reception staff not friendly, bathroom items need updating, no service laundry same day, housekeeping delivered my washed clothes in another room. Around the hotel have nice restaurants
Stayed 2 nights in Jan 2025

6/10 Okay

Laura

Liked: Cleanliness
It was very disappointing to see the hotel’s pool was closed. It’s the first picture advertised in Expedia and we book this hotel just because we wanted to enjoy the pool during the Summer in Santiago

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Close to a lot of Santiago’s best attractions.
Stayed 1 night in Nov 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Super central location, walkable to great restaurants. highly recommend
Stayed 3 nights in Mar 2023

2/10 Terrible

jose guillermo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very poor experience they are having a big renovation and they don’t let you know until you get there. The mattress it’s the worst mattress I’ve slept on, the carpet is ugly and old
Stayed 3 nights in Mar 2025

8/10 Good

Kathleen

Liked: Staff & service, room comfort
Reception was v.good, v. helpful. 1st room had no TV, so they moved us to another room.Area was really nice, close to downtown, restaurants, bars, and shopping. Close too 2 hop on, off bus stops.
Stayed 5 nights in Dec 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Close to everything shopping and restaurants. Beds super comfortable. Would definitely stay again!
Stayed 1 night in Mar 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, close to local restaurants, would recommend it

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location within walking distance of a lovely sculpture park and the municipal park that afforded nice views of the city.
Stayed 1 night in Feb 2023