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Departamentos Pontoni

3.0 star property

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2 outdoor pools - Departamentos Pontoni (Santiago)
Apartment, 2 Bedrooms | Private kitchen | Fridge, microwave, coffee/tea maker, cookware/dishes/utensils - Departamentos Pontoni (Santiago)
Apartment, 1 Bedroom | Private kitchen | Fridge, microwave, coffee/tea maker, cookware/dishes/utensils - Departamentos Pontoni (Santiago)
Apartment, 1 Bedroom | Iron/ironing board, free WiFi, bed sheets - Departamentos Pontoni (Santiago)
Apartment, 1 Bedroom | Terrace/patio - Departamentos Pontoni (Santiago)
Located close to Clinica Santa Maria and San Cristobal Hill, Departamentos Pontoni provides a rooftop terrace, laundry facilities, and a gym. Stay connected with free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Gym

Room options

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Showing 2 of 2 rooms

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms

  • City view
  • 59 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

About the neighborhood

Providencia, a neighborhood in Santiago, is home to Departamentos Pontoni. Shoppers can check out Costanera Center, while everyone can enjoy the natural beauty of Santa Lucia Hill and San Cristobal Hill. Looking to enjoy an event or a game while in town? See what's going on at Movistar Arena. Visit our Santiago travel guide
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Map
Avenida Nueva Providencia 1372, Santiago, Region Metropolitana, 7500000

What's nearby

  • Sculpture Park
    Sculpture Park
    13 min walk - 0.7 miles
  • Costanera Center
    Costanera Center
    3 min drive - 1.1 miles
  • Nescafé Theater of The Arts
    3 min walk - 0.2 miles
  • Municipal Market of Providencia
    3 min walk - 0.2 miles
  • Clínica Indisa
    16 min walk - 0.9 miles

Getting around

  • Manuel Montt Station
    2 min walk
  • Parque Almagro Station
    6 min drive
  • Santiago Intl. Airport (SCL)
    21 min drive

Restaurants

  • Dominó Manuel Montt
    2 min walk
  • Liguria
    2 min walk
  • Hocha
    1 min walk
  • Lucaffe Somagel
    1 min walk
  • Grez
    1 min walk

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Property amenities

Pool/Spa

  • 2 outdoor pools

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per night)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: USD 20 per stay

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Balcony
  • Rooftop terrace

Laundry

  • Laundry facilities
  • Washing machine

Comfort

  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Iron/ironing board
  • Limited housekeeping

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 9 units

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per stay
Cribs (infant beds) are available for USD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 10 per night
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Departamentos Pontoni have a pool?

Yes, this property has 2 outdoor pools.

Is Departamentos Pontoni pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for USD 10 per night.

What time is check-in at Departamentos Pontoni?

Check-in start time: 3 PM; Check-in end time: 6:30 PM.

What time is check-out at Departamentos Pontoni?

Check-out is at noon.

Where is Departamentos Pontoni located?

Located in Providencia, this apartment building is within 2 mi (3 km) of Clinica Santa Maria, Costanera Center, and Santa Lucia Hill. San Cristobal Hill and Plaza de Armas are also within 3 mi (5 km). Manuel Montt Station is only a 2-minute walk and Pedro de Valdivia Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Departamentos Pontoni Reviews

8.4

Very Good

7.8

Cleanliness

9.2

Location

7.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 35 out of 79 reviews
Rating 8 - Good. 26 out of 79 reviews
Rating 6 - Okay. 14 out of 79 reviews
Rating 4 - Poor. 4 out of 79 reviews
Rating 2 - Terrible. 0 out of 79 reviews

Reviews

Verified

8/10 Good

Lourdes Cortes

Liked: Cleanliness, room comfort, communication
Good location and safe area.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

meng

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff, although speaking Spanish only, was helpful and communicated throughout the check in process. Location was very good, near restaurants and minimarkets, as well as a Metro station, which provided ready access to sightseeing spots. The Cristobel Hill was 30 minutes away, and from there, one could take the gondola.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Mark

Liked: Amenities, communication
Central location. Lengthy checkin. Pool was the main reason for booking this property. The pool was closed and seems to have been closed for many months.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, communication
Great stay.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Irmgard

Liked: Cleanliness, check-in, communication, listing accuracy
Clean apartment. With beautiful view to San Christobal Hill. Easy communication with manager and check-in. Great location. Metro witin 5 min walk. Housekeeping nuce and efficient. Will return next time I am in Santiago.
Stayed 8 nights in Mar 2026
Verified

8/10 Good

Alejandro

Liked: Cleanliness, room comfort, communication

Week long trip to Santiago and central region

Practical, convenient and well located apartment, will recomend for people on the go
Stayed 6 nights in Aug 2022
Verified

10/10 Excellent

Kensuke

Liked: Cleanliness, amenities, property conditions & facilities, communication
The location is next to the avenue and it's a little noisy outside in the night, but here is totally a very comfortable place to accommodate.
Stayed 10 nights in Feb 2023
Verified

10/10 Excellent

Ines

Liked: Amenities, property conditions & facilities, communication
Very good location on top of the subway
Stayed 5 nights in Jun 2023
Verified

8/10 Good

Philippe

Liked: Cleanliness, amenities, property conditions & facilities
I had not realized it was an apartment. Getting in was complicated but there was help. The place is not new, but good. The street is very noisy. This was cost-effective.
Stayed 5 nights in Feb 2024
Verified

8/10 Good

Rodrigo

Liked: Cleanliness, room comfort
Localização muito boa, setor muito bom para se locomover e bem servido
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

omar

Liked: Cleanliness, room comfort, communication

Exelente .

Muy buen departamento , a 100 mts. Del metro , zona muy segura y agradable . El departamento es amplio y con todas las cosas para una buena estadia .
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Cristian Leonardo

Liked: Cleanliness, room comfort, communication

Recomendado

El apartamento es cómodo y amplio
Stayed 1 night in Feb 2025
Verified

8/10 Good

María Inés

Liked: Cleanliness, room comfort, communication
Muy buena estadía. El anfitrión, muy atento a las necesidades.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, amenities, property conditions & facilities, communication
Os apartamentos são completos, tem todos os utensilios para cozinhar, limpeza realizada a cada 2 dias. A vista da janela é incrivel (Cerro San Cristobal) o Metro esta a poucos passos da portaria. Ar condicionado funciona bem, camas muito confortáveis. Voltarei em minha proxima visita a Santiago.
Verified

10/10 Excellent

José

Liked: Cleanliness, amenities, room comfort, communication
O apartamento e a localização são ótimos, próximos a pontos de interesse e transporte. Voltaria a me hospedar lá tranquilamente.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Luciene

Liked: Cleanliness, room comfort, communication
O lugar é perfeito, localização boa. Tem um mercado bem na esquina e o apartamento tem tudo o que vc precisa para preparar as refeições. O acesso ao local foi rápido e fácil. Recomendo!
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Gloriann

Propiedad cerca de metro, demasiado ruido en la noche
Stayed 8 nights in Oct 2023
Verified

8/10 Good

Verified traveler

Liked: Room comfort, communication
Disliked: Cleanliness

Estadia Chile

Apartamento muito bom numa localização excelente. A comunicação com Pedro foi excelente tambem. Bem confortável. Infelizmente a questao de limpeza e servico de quarto deixou a desejar. É um local com bastante barulho tambem, tivemos um pouco de dificuldade de acostumar nos primeiros dias, mas é algo que da pra entender ja que fica numa avenida principal.
Stayed 8 nights in Aug 2023
Verified

10/10 Excellent

Fabiola

Liked: Cleanliness, room comfort, communication
Todo tal cual en las imágenes, buena ubicación, limpieza.
Stayed 3 nights in May 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort, communication
Lo único malo que encontré es que hay mucho ruido en esa ubicación por ser una avenida transitada. Pese a estar en piso alto, el ruido es incómodo.
Stayed 8 nights in Apr 2023
Verified

10/10 Excellent

Yerandy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent pero hay que buscar obciones de pago seguras y actualizado
Stayed 3 nights in Mar 2023
Verified

8/10 Good

Maria Inés

Liked: Cleanliness, room comfort, communication

Recomendable

La estadía en Pontoni fue muy buena, súper recomendable. Ya nos hemos quedado en varias oportunidades. El señor Pedro fue muy atento, amable y siempre dispuesto a solucionar cualquier inconveniente presentado, estando siempre a la orden.
Stayed 10 nights in Jan 2023
Verified

10/10 Excellent

Mery

Liked: Cleanliness, room comfort, communication

Excelente

Todo excelente, buena ubicación y comodidad. Lo mejor la seguridad del lugar y el sector. Muy recomendable
Stayed 4 nights in Aug 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Departamento con buena ubicación.

El departamento tiene muy buena ubicación, y están bien equipados.
Stayed 2 nights in May 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The photo of the roof top pool and view sold us. We were advised on arrival it was closed for cleaning on Mondays. This is not really a hotel, it is a series of rooms in an apartment building that are rented on a nightly basis. If you are looking for a no frills stay in a central location it could be for you. We checked out on arrival and secured rooms in a Novotel for same nightly rate.
Stayed 2 nights in Feb 2019