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Le Méridien Santiago

4.0 star property
Mountain ski retreat with restaurant and bar/lounge

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Photo gallery for Le Méridien Santiago

Exterior
Reception
Premium bedding, down comforters, pillowtop beds, minibar
Deluxe Room, 1 King Bed, City View | Premium bedding, down comforters, pillowtop beds, minibar
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pet friendly
  • Pool
  • Breakfast available
  • Bar
  • Parking available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 2 Queen Beds, City View

Deluxe Room, 2 Queen Beds, City View | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking, City View

Classic Room, 1 King Bed, Non Smoking, City View | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, City View

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, Non Smoking, City View

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • 59 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Non Smoking, City View

Classic Room, 2 Queen Beds, Non Smoking, City View | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 2 Queen Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Queen Beds

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About the neighborhood

Map
Av. Libertador Bernardo O'Higgins 136, Santiago, Region Metropolitana, 0

What's nearby

  • Santa Lucia Hill - 8 min walk - 0.4 miles
  • Medical Center Hospital Worker - 11 min walk - 0.6 miles
  • Plaza de Armas - 16 min walk - 0.9 miles
  • Palacio de la Moneda - 2 min drive - 1.1 miles
  • Costanera Center - 4 min drive - 2.6 miles

Getting around

  • Baquedano Station - 3 min walk
  • Parque Almagro Station - 4 min drive
  • Santiago Intl. Airport (SCL) - 20 min drive

Restaurants

  • ‪Bar El Bajo - ‬3 min walk
  • ‪Urbano 136 - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Café Público - ‬3 min walk
  • ‪PortaCafé - ‬4 min walk

About this property

Le Méridien Santiago

Upscale hotel near Plaza de Armas
Located close to Gabriela Mistral Cultural Center and Parque Metropolitano, Le Méridien Santiago provides a grocery/convenience store, shopping on site, and dry cleaning/laundry services. Hit the slopes at this hotel featuring a ski shuttle. For some rest and relaxation, visit the sauna or the hot tub. The on-site international cuisine restaurant, Urbano 136, offers breakfast, lunch, dinner, light fare, and kids' meals. In addition to car rentals on site and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool with cabanas and sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • A water dispenser, 13 meeting rooms, and a banquet hall
  • Wedding services, a front-desk safe, and multilingual staff
Room features
All 291 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Tubs or showers, free toiletries, and hair dryers
  • 32-inch LCD TVs with cable channels
  • Wardrobes/closets, free infant beds, and daily housekeeping

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 22 km
  • Beach shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Covered self parking on site (USD 12 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 15 for adults and USD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Latitude 70
  • Urbano 136

Things to do

  • Health club
  • Hot tub
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business center
  • Conference center (16,140 square feet of space)

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 1 to October 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 15 for children
  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: USD 12 per day
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from November to April
Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Santiago
Crowne Plaza Santiago
Santiago Crowne Plaza
Crowne Plaza Santiago Hotel

Frequently asked questions

Does Le Méridien Santiago have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–10:00 PM. The pool is closed seasonally each year from May 1 to October 31.

Is Le Méridien Santiago pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 50 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Le Méridien Santiago?

Self parking is available for USD 12 per day.

What time is check-in at Le Méridien Santiago?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Le Méridien Santiago?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Le Méridien Santiago provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 45 per vehicle applies.

Where is Le Méridien Santiago located?

Located near the slopes, this Downtown Santiago hotel is in the city center and within 1 mi (2 km) of Gabriela Mistral Cultural Center, Clinica Santa Maria, and Parque Metropolitano. Plaza de Armas and Costanera Center are also within 3 mi (5 km). Baquedano Station and Catholic University Station are within a 5-minute walk.

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Le Méridien Santiago Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 245 out of 518 reviews
Rating 8 - Good. 179 out of 518 reviews
Rating 6 - Okay. 58 out of 518 reviews
Rating 4 - Poor. 19 out of 518 reviews
Rating 2 - Terrible. 17 out of 518 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and friendly
Stayed 3 nights in Jan 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, hotel had everything you need, lovely pool, most things are walking distance, metro nearby. Lastarria is a safe area to stay, especially if traveling alone.
Stayed 3 nights in Feb 2025

6/10 Okay

Rodrigo

Liked: Staff & service, property conditions & facilities
Outdated rooms as well as some of the common areas (3rd floor -spa, gym, changing rooms, lockers & pool). Good location and generally good service from staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Good location !
Stayed 2 nights in Jan 2023

10/10 Excellent

Jia ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Feb 2023

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Not the safest area but had very easy access to the subway. The hotel’s sparkly hour was very nice with the opportunity to meet other patrons…and the staff was the very best!!
Stayed 1 night in Feb 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area around the hotel is sketchy as hell.

6/10 Okay

Grachiia

Liked: Staff & service, property conditions & facilities
Good staff, clean and comfortable rooms, but a terrible restaurant, both in terms of cleanliness, the competence of the staff or the quality of the food does not reach the level of a street eatery in Zimbabwe.
Stayed 2 nights in Aug 2022

4/10 Poor

Gregory

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Unsafe neighborhood.

I really want to give this hotel a better rating because the staff was great. That said, I can't possibly recommend this hotel. The neighborhood isn't safe after dark. Several locals that I talked to told me that this is a crime infested area, and an American tourist was actually stabbed to death last year in this neighborhood (I looked it up. It's true). They have giant metal gates that lock down the hotel after dark. The hotel itself is in desperate need of a facelift. The carpets are stained everywhere. The phone in my room didn't work. The TV was incredibly outdated. The food in the restaurant and bar was outdated and extremely overpriced compared to restaurants in town. I can look past a lot of the cosmectic things, but the fact that this neighborhood is extremely unsafe by itself compels me ot urge people not to book here.
Stayed 4 nights in Feb 2025

10/10 Excellent

Francine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel and staff.

We really like this hotel. One of the best so far. It is very close to the main tourist attractions, which allowed us to walk to. However; what we enjoyed the most was the hotel staff. They were so polite and ready to help us with our needs and answering our questions. The two concierge/ bell men were especially helpful in telling is what to visit and how to get there. They also continuously reminded us to be careful for pick pockets and they were right as we met people that were robbed during their stay. Highly recommend to all travelling to Santiago to stay at this hotel.
Stayed 2 nights in Dec 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Just as almost everybody else has said, the neighborhood isn’t nice. There is a bohemian neighborhood a short seven minute walk. A certain name change to Le Meridien, they still have a lot to do to bring this hotel up to Marriott standards.
Stayed 5 nights in Mar 2024

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities

Needs a makeover

The hotel is very tired: decor and tech-wise. Most staff lacked friendliness except Richy, who provided a welcoming touch.
Stayed 2 nights in Oct 2022

6/10 Okay

robert

Book directly

Don’t book this through hotels.com if you need to make any adjustments. They let me know that because it was third party there was nothing they can do.
Stayed 2 nights in Nov 2023

6/10 Okay

Luis

Liked: Staff & service
Disliked: Property conditions & facilities
Location is excellent; 5 min walk to the subway and dozens of bus stops at your doorstep. The area around the hotel is quite rundown; business closed. The closest restaurant area is 15 min away. The property is in the middle of restoration; will belong to Marriott as of December. The rooms are certainly not in best shape. Dirty carpet and dated furniture.
Stayed 2 nights in Sep 2023

8/10 Good

MARTHA

Liked: Staff & service
The building is old and outdated. In the process of been remodeled. The carpets are dirty and stain. Even though the sheets and towels are clean, the whole building look nasty because the carpets.
Stayed 5 nights in Oct 2023

4/10 Poor

Ronald

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is very tired. It is walled in behind guarded heavy security gates. The immediate area is awash in graffiti, and all stores and shops in the immediate area have permanently closed. Carpeting was worn and dirty and toilet did not flush properly.

4/10 Poor

Jon

Disliked: Amenities, property conditions & facilities
It does not show on the hotel listing, but the Crowne Plaza was at the epicenter of civil protests 2-3 years ago. As such, the neighborhood is still very much boarded up and graffitied everywhere. It's very close to Lastarria but the immediate surrounding of the hotel is desolate. Additionally, the photos on the listing are not up-to-date. While it looks like some renovations have been done to the entrance and common (eating) areas, the hotel is a bit shabbier than the photos let on. There was some mould on the ceiling of our bathroom and the wood on the doors was in bad shape from lack of bathroom ventilation. The rooms are in need of an upgrade. The bed was very comfy and clean, though. We were particularly annoyed that the listing shows photos of a nice, well-equipped gym (which is a must for us when travelling). However, 1 of the 3 photos of the gym is clearly not at this hotel (the one with the pullies). Lastly, the Expedia listing mentioned the pool would be open from November to April. We arrived Nov 19th and the pool was not open and did not seem to be in the process of opening shortly. I recommend you look at the Crowne Plaza website directly to see if it's open or not.

10/10 Excellent

Stanley

Stayed 1 night in Mar 2025

4/10 Poor

Xavier

Stayed 1 night in Jan 2025

6/10 Okay

Pablo

Liked: Staff & service
Stayed 1 night in Jan 2025

4/10 Poor

Niall

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
-
Stayed 1 night in Dec 2024

8/10 Good

Yosh

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Raúl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Diego Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bonito e confortavél e bem localizado
Stayed 2 nights in Oct 2024