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Hotel Casa Arrayan

3.5 star property
Travelers explore the area near Cerro Pochoco Observatory by day, then return to rejuvenate with a massage or cool off in the seasonal outdoor pool

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Photo gallery for Hotel Casa Arrayan

Exterior - Hotel Casa Arrayan (Santiago)
Bar (on property) - Hotel Casa Arrayan (Santiago)
Deep-tissue massages, sports massages, massages - Hotel Casa Arrayan (Santiago)
Exterior - Hotel Casa Arrayan (Santiago)
Front of property - Hotel Casa Arrayan (Santiago)
Hotel Casa Arrayan offers a free continental breakfast to start the day right. Guests love the spa's sports massages after hiking, and the seasonal outdoor pool is perfect for afternoon relaxation. Practical amenities include high-speed WiFi and dry cleaning services.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Double Room, 1 Bedroom, Balcony, Mountain View (3)

Classic Double Room, 1 Bedroom, Balcony, Mountain View (3) | Premium bedding, minibar, desk, laptop workspace

Classic Double Room, 1 Bedroom, Balcony, Mountain View (3)

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Classic Double Room, 1 Queen Bed, Mountain View (2)

Classic Double Room, 1 Queen Bed, Mountain View (2) | Premium bedding, minibar, desk, laptop workspace

Classic Double Room, 1 Queen Bed, Mountain View (2)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room, 1 Bedroom, Mountain View (1)

Premium bedding, minibar, desk, laptop workspace

Classic Double Room, 1 Bedroom, Mountain View (1)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room, 1 Bedroom (7)

Basic Double Room, 1 Bedroom (7) | Premium bedding, minibar, desk, laptop workspace

Basic Double Room, 1 Bedroom (7)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Standard Double Room, 1 Bedroom (5)

42-inch flat-screen TV with cable channels, TV

Standard Double Room, 1 Bedroom (5)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room, 1 Bedroom (6)

Coffee/tea maker, electric kettle

Basic Double Room, 1 Bedroom (6)

  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Basic Double Room, 1 Bedroom (4)

42-inch flat-screen TV with cable channels, TV

Basic Double Room, 1 Bedroom (4)

  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

About the neighborhood

Located near a boardwalk/promenade, Hotel Casa Arrayan is in Las Condes neighborhood and is connected to a shopping center. The area's natural beauty can be seen at Santuario de la Naturaleza del Arrayan and Sculpture Park, while Cerro Pochoco Observatory and KidZania Santiago are popular area attractions. Don't miss out on a visit to Chilean National Zoo. Explore all the area has to offer with ecotours, mountain biking, and hiking/biking trails. Visit our Santiago travel guide
Map
Camino a Farellones 15201, Santiago, Región Metropolitana, 7591511

What's nearby

  • Panoramic of Santiago de Chile in las Condes, view of Parque Arauco luxury mall
    Parque Arauco Mall
    11 min drive - 6.7 miles
  • Costanera Center
    Costanera Center
    14 min drive - 10.7 miles
  • Arrayan Municipal Swimming Pool
    3 min drive - 1.5 miles
  • Wave House
    3 min drive - 1.1 miles
  • Centro Cultural De Lo Barnechea
    4 min drive - 1.5 miles

Getting around

  • Los Quincheros Station
    5 min drive
  • Hospitales Station
    19 min drive
  • Santiago Intl. Airport (SCL)
    34 min drive

Restaurants

  • Kross Bar Laguna Mall Sport
    3 min drive
  • Mit Burger
    3 min drive
  • Doña Tina
    20 min walk
  • Las Delicias Del Arrayan
    18 min walk
  • Taberna Sátira
    15 min walk

About this property

Hotel Casa Arrayan

Boutique hotel near Cerro Pochoco Observatory
Located close to Santuario de la Naturaleza del Arrayan and KidZania Santiago, Hotel Casa Arrayan provides free continental breakfast, a terrace, and a coffee shop/cafe. Treat yourself to a massage at the onsite spa. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also find perks like:
  • A seasonal outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), luggage storage, and tour/ticket assistance
  • A computer station, a front-desk safe, and 1 meeting room
Room features
All guestrooms at Hotel Casa Arrayan include thoughtful touches such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Showers, free toiletries, and hair dryers
  • 42-inch flat-screen TVs with cable channels
  • Wardrobes/closets, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool
  • Sauna
  • Ski storage

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In a provincial park
  • In the mountains
  • Terrace

Full-service spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 8 and December 13.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 23500.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 46 per person
  • Airport shuttle fee per child: USD 46 (up to 13 years old)
  • Rollaway bed fee: USD 23500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The seasonal pool will be open from September to July
Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hillside Hotel Santiago
Casa Arrayan Hotel Santiago
Santiago Hillside
Santiago Hillside Hotel
Casa Arrayan Hotel Boutique Santiago
Casa Arrayan Hotel Boutique
Casa Arrayan Boutique Santiago
Casa Arrayan Boutique
Casa Arrayan Hotel
Casa Arrayan Santiago
Casa Arrayan
Hotel Casa Arrayan Hotel
Hotel Casa Arrayan Santiago
Hotel Casa Arrayan Hotel Santiago

Frequently asked questions

Does Hotel Casa Arrayan have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–8:00 PM.

Is Hotel Casa Arrayan pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Casa Arrayan?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Casa Arrayan?

Check-out is at noon.

Does Hotel Casa Arrayan provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 46 per person applies.

Where is Hotel Casa Arrayan located?

Located in Las Condes, this spa hotel is 2.5 mi (4.1 km) from Cerro Pochoco Observatory and within 9 mi (15 km) of Santuario de la Naturaleza del Arrayan and KidZania Santiago. Parque Arauco Mall and Costanera Center are also within 12 mi (20 km).

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Reviews

Hotel Casa Arrayan Reviews

8.6

Excellent

9.6

Cleanliness

8.0

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 23 out of 44 reviews
Rating 8 - Good. 14 out of 44 reviews
Rating 6 - Okay. 3 out of 44 reviews
Rating 4 - Poor. 2 out of 44 reviews
Rating 2 - Terrible. 2 out of 44 reviews

Reviews

Verified

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice retreat on the outskirts of Santiago

The staff members were super friendly and helpful. They made me feel appreciated. Food was great,too!
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay couldn’t have been better. The food for breakfast as well as the dinner menu is all incredible and the staff was so kind: we had some early morning tour departures and they made us little packed breakfasts each morning. The neighborhood is quiet and beautiful, with a small little strip of dining and stores about a 15 minute walk away
Stayed 6 nights in Apr 2024
Verified

10/10 Excellent

Skyelar

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Amazing views, great service, lovely place!

Absolutely incredible place to stay. We mainly spoke with Daniel and he provided top notch service. He made my girlfriend and I feel very welcome and was more than happy to answer my questions and give recommendations. The hotel itself is stunning. The front common area has huge fireplace and a lot of windows which gives a great view of the mountains. The breakfast that was included was wonderful too. I would 100% recommend this place to anyone considering staying.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

tranquilo y cercano a la ciudad

lindo lugar, cercano a las Cóndes y con personal muy coordial y servicial.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

EDGARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un lugar al que desearíamos volver

Primero que todo agradecer a Todo el personal en general y a cada uno de los seres humanos en particular que trabajan en el hotel, por la amabilidad y gentileza. Siempre dieron lo mejor de sí, para que nuestra estadía fuera placentera y renovadora. Muchas gracias a Hotel casa arrayán por recibirnos, por los extraordinarios desayunos (con opciones veganas para mi hija. Lo cual se valora) la sabrosa y pronta carta menú (entre muchas tantas instancias positivas). También mencionar favorablemente las sesiones de Reiki y masajes que tiene como extra opcional el hotel. La familia completa se sometió a la terapia y quedamos profundamente agradecidos del nivel de expertiz del Terapeuta. Por lo mismo, si la agenda del hotel lo permite y puede recibirnos, es un lugar al cual nos gustaría volver para reencontrarnos con las montañas, la naturaleza, la tranquilidad y sobre todo reencontrarse con uno mismo y amablemente, con los demás.
Stayed 2 nights in Jul 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Falta de mantenimiento edificio en general y alrededores. Entorno descuidado. Otras edificaciones muy cerca.
Stayed 4 nights in Feb 2021
Verified

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfecho

Es muy tranquilo y acogedor. Pude descansar mucho.
Stayed 1 night in Jan 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Petit hôtel très sympathique, parfait pour partir vers les montagnes.
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar muy lindo y acogedor, todo de muy buena calidad. Una vista privilegiada. La comida sencilla, pero rica. El desayuno fenomenal!!!!
Stayed 1 night in May 2019
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great home base to go skiing in Chile

Extremely comfortable bed, nice hot shower and the best complimentary breakfast I've ever had at a hotel (fresh baked bread, waffles, fresh fruit, fresh cooked eggs, juice, coffee, etc. etc.). Located right off the only road leading to the ski resorts outside Santiago. Hotel owner Angelica went above and beyond in helping us to plan our trip up to the snow and preparing us for all the possible curves in the road (literally and figuratively). She was also very sweet, thoughtful, and she speaks nearly perfect english. Definitely recommend this hotel for those that want to go skiing in Chile!
Verified

4/10 Poor

Viviana

Disliked: Staff & service, property conditions & facilities

Bienvenidos al hotel california....

El hotel se encontraba en reparaciones. No pude dormir en toda la noche porque la cisterna del W.C. del cuarto de al lado perdía agua y hacia un ruido muy molesto hacia mi habitación. El trato no fue muy agradable. El check-out debimos realizarlo a las 12 en punto, sin posibildad de dejas las valijas, practicamente nos echaron a esa hora...
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chateaux in the Andes!

Loved the place. It's both beautiful and charming.The service was outstanding, and the breakfast was a treat to look forward to every day, as were our hosts. Breakfast was the only meal available, and the driveway is a bit uphill, but these contribute to the intimacy of the hotel. Only a dozen rooms, in a private Andes setting, truly hard to beat.
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel que cumple todas mis expectativas

Muy buen hotel, lindo paisaje, seguridad y tranquilidad un 100% excelencia. Lo recomiendo totalmente. Mis hijos quieren regresar.
Verified

2/10 Terrible

Albert

Disliked: Staff & service, property conditions & facilities

No hotel

First off, this is no hotel, it is a bed and break feast. The owners/managers were not friendly at all. As soon as we got there, all of the rules were spelled out; no food or drink in the rooms or living area, I went out for a smoke well away from the rooms only to be told later, "No smoking", if you are going to come back to the hotel after 9, you have to make special arrangements, etc. After 1 hour we told the manager we would only be staying the 1 night, since it was already about 8 P.M., and not the whole 8 days. Although they had good rates, in my opinion it is not worth it. Stay away!
Verified

2/10 Terrible

Gloria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do NOT Stay Here

First off this is not a hotel but a bed and breakfast. You enter the property a gate at the main road. You use the intercom to request the gate to be opened. This may not be such a safe thing to do late at night. You do not get a key to the gate. If you plan to be out after 10PM you will have to make prior arrangements with the manager. We were told by Andrea the manager there is no food or drinks allowed in the rooms or lobby area. They can be consumed in the dining room or kitchen only. The couple I went with smoked. They were told the ENTIRE property was nonsmoking. The room details are misleading. Our reservation stated "A coffee/tea maker, a microwave, and a refrigerator are supplied." These amenities are NOT in the rooms but in the kitchen. You also get free WiFi but you can't get a signal in your room. The TV in our room was smaller than my home PC monitor. You cannot use the pool. The pool bottom was very dirty and the water was cloudy. The wire mesh seating and tables were filthy. Due to the safe access to property, misrepresentations about the room and rules restriction placed on us we decided it was best to attempt to get a refund. We talked to Andrea and she said "they don't give refunds". We decided to stay one night (it was already after 6PM) and leave in the morning. Our original reservation was for 8 nights. We would take the refund issue up with Hotel.com. I took photos to back up the conditions we encountered at this property.
Verified

4/10 Poor

Barbaros Algun

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

servicio

En hotel trabajan 2 persona,una Señora de manana,otro persona que bastante joven y me costo perder mi vuelo.Hotel no dan llave para la porton que esta ubicado en abajo.Tengo que esperar 1 hora que abren porton para entrar Hotel.Deseyuno estaba sin huevo,sin queso,solo carbonhidrato.Calefactor funccionaba primer 2 noches otro noche tengo que dormir frio.
Verified

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena ubicación

Estancia muy buena, buen servicio, estadía tranquila. Lugar silencioso. El lugar y el hotel preciosos, rico desayuno. El único pero, es que traté de cambiar la reserva, no sentí que me atendieron tan amables por teléfono.
Verified

8/10 Good

zoran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good base to go skiing to Valle Nevado

Good base to go skiing to Valle Nevado area if chains are not required. Advise: For a dinner order only a salad in the hotel.
Verified

6/10 Okay

ignacio

Liked: Cleanliness, property conditions & facilities, room comfort

buen hotel

Desayuno y servicios deben mejorar
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great little hotel, far from center of te city and all the rooms are same size so no need to pay for extra charge for Conde suite
Verified

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Faltou informação correta sobre a localização em relação ao Vale Nevado. São 40Km e não 3Km como informaram.
Verified

6/10 Okay

ignacio

Liked: Cleanliness, property conditions & facilities, room comfort

ESTANCIA REGULAR

Completamente de acuerdo con los comentarios de otros pasajeros, ya que la conexión de Internet es pésima, y por dos tostadas con te nos cobraron usd $30.- La señora es muy amable, cambiaron a la anterior claramente. Lo recomiendo pero teniendo en cuenta todas las críticas que aquí se detallan.
Verified

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena la atención y limpieza del hotel.

Muy buena
Verified

10/10 Excellent

Gladis A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal para cargar pilas

Excelente el hotel, atendido por sus dueños, es coqueto, tiene estilo, habitaciones amplias impecables, desayunos artesanales un placer, felicitciones a Andrea y su esposo. Es lo que se ve en la foto. Impresionante el paisaje.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dificil detección del lugar, aún con GPS

Dificil detección del lugar, aún con GPS. No hay cartel, ni nada que lo identifique para hallarlo. El ingreso es en una subida muy pronunciada y tampoco tiene cartel de estacionamiento y no se sabe cuando llegas. El desayuno lo maneja la dueña de manera inapropiada, ya que dificil saber que inventará al otro dia. Todo muy medido y extravagante la punto de la exageración. Por ejemplo, una mouse de frutos rojo, o una creppe de ajies. No todo el mundo come eso con agrado en un desajuno. Vivo viajando y asi y todo me parece ridículo este tema, no consumí mas que un café. En realidad, la dueña es una déspota en todo sentido. Todo el día te está observando que no toques nada.