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Aparthotel

Altura Suites

Property class: 4

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Photo gallery for Altura Suites

A modern living space with a dining area, a sofa, and a balcony with a view of the city. - Altura Suites (Santiago)
A bedroom with a large bed, a balcony with a view of the city, and a chair. - Altura Suites (Santiago)
A modern living room with a grey sofa, a glass coffee table, and a kitchen in the background. - Altura Suites (Santiago)
A modern kitchen with wooden cabinets, a microwave, and a dining area with a glass table and white chairs. - Altura Suites (Santiago)
A modern living room with a grey sofa, wooden flooring, and a kitchen area with a refrigerator and bar stools. - Altura Suites (Santiago)
Plaza de Armas is located near Altura Suites, which provides a grocery/convenience store, a garden, and laundry facilities. Guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Parking included
  • Free WiFi
  • Laundry
  • Outdoor Space
  • Breakfast available

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Room options

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Showing 2 of 2 rooms

View all photos for Apartment

A bedroom with a large bed, a balcony with a view of the city, and a chair.

Apartment

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Comfort Loft

A modern living room with a grey sofa, a glass coffee table, and a kitchen in the background.

Comfort Loft

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

About the neighborhood

Located in Downtown Santiago, a neighborhood in Santiago, Altura Suites is near a metro station. Travelers who have shopping on the agenda can visit Costanera Center and Parque Arauco Mall. National History Museum and Gabriela Mistral Cultural Center are also worth visiting. Visit our Santiago travel guide
View more Aparthotels in Santiago
Map
Merced 562, departamento 1006A, Santiago, Region Metropolitana, 8320148

What's nearby

  • A historic brick building with ivy-covered walls and a wrought iron gate.
    Santa Lucia Hill
    2 min walk - 0.1 miles
  • A nighttime street scene with a sign for 'Bocañariz Vinobar' and a map titled 'Mapa Viticola Bocañariz'.
    Lastarria District
    4 min walk - 0.3 miles
  • A cityscape with historic buildings, a modern skyscraper, and a clear blue sky.
    Plaza de Armas
    8 min walk - 0.4 miles
  • Pontifical Catholic University of Chile
    7 min walk - 0.4 miles
  • Santiago Town Square
    9 min walk - 0.5 miles

Getting around

  • Bellas Artes Station
    2 min walk
  • Santiago Central Station
    14 min drive
  • Santiago Intl. Airport (SCL)
    19 min drive

Restaurants

  • Sky Somelier
    1 min walk
  • Starbucks
    1 min walk
  • Café Mosqueto
    1 min walk
  • Thai Express
    1 min walk
  • Crispy
    1 min walk

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Property amenities

Ski

  • Ski shuttle nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking; reservations required
  • Ski shuttle nearby
  • Free self parking on site
  • Limited onsite self parking

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • Daily continental breakfast available 8:00 AM to 11:30 AM for a fee: USD 5 for adults and USD 5 for children

Bedrooms

  • 1 bedroom
  • Free extra futon

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • 32-inch TV with satellite channels

Outdoor areas

  • Garden

Laundry

  • Laundry facilities

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Free local calls
  • Grocery/convenience store
  • Iron/ironing board on request
  • No housekeeping provided
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • In a business district
  • In a historical district
  • In the city center
  • Near a metro station

Things to do

  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 units
  • 22 floors
  • 4 buildings
  • Built in 2010
  • Garden
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 5 for adults and USD 5 for children
  • Crib (infant bed) fee: USD 10 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Parking height restrictions apply

Frequently asked questions

Is Altura Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Altura Suites?

Check-in start time: 3 PM; Check-in end time: noon.

What time is check-out at Altura Suites?

Check-out is at noon.

Where is Altura Suites located?

Located in Downtown Santiago, this aparthotel is within a 10-minute walk of Museo Arte de Luz and Plaza de Armas. Costanera Center is 2.9 mi (4.6 km) away. Bellas Artes Station is only a 2-minute walk and Santa Lucia Station is 7 minutes.

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Reviews

Altura Suites Reviews

8.2

Very Good

7.8

Cleanliness

9.0

Location

7.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 413 out of 1119 reviews
Rating 8 - Good. 455 out of 1119 reviews
Rating 6 - Okay. 152 out of 1119 reviews
Rating 4 - Poor. 54 out of 1119 reviews
Rating 2 - Terrible. 45 out of 1119 reviews

Reviews

Verified review

2/10 Terrible

Homero

Não
Stayed 2 nights in Mar 2020
Verified review

6/10 Okay

Alexis

Tv no funciona

En general buena normal pero la tv no funcionó y nadie fue capaz de dar una solución
Stayed 1 night in Apr 2020
Verified review

6/10 Okay

Milivoj

Liked: Cleanliness, room comfort

Milivoj

Práctico departamento muy buena ubicación solo es muy necesario disponer del equipo A/C operativo en el departamento no funcionó y no hubo respuesta al requirimiento
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Olga

Liked: Cleanliness, room comfort

I can recommend in 100%

Great place near the city center, helpful English speaking staff, very clean and comfortable rooms
Stayed 1 night in Mar 2020
Verified review

4/10 Poor

Jose Gabriel

Liked: Cleanliness
Disliked: Room comfort

Increible que no tengan Aire acondicionado!

El departamento en general es completo y a primera vista cómodo por su espacio, aunque su cama y futón están realmente viejos y son muy incómodos, y la suite no tenía TV en la habitación (estaban las perforaciones y el cable suelto) El edificio tiene mucha seguridad de acceso (condominios Infinito) y esta en una muy buena ubicación en el centro de la ciudad. Pero el gran problema de este hospedaje es que NO TIENE AIRE ACONDICIONADO (ni calefacción). El único aparato disponible para refrescar la suite era un pequeño ventilador de esritorio. La verdad que este faltante es inadmisible en un hospedaje catalogado como 3 estrellas!!! Sobre todo en una ciudad como Santiago en donde en verano las tempraturas superan cómodamente los 30 grados (33 el día de mi Check In). y el mismo día a la mañana 14, Cuando fui a reclamar, en recepción me dijeron que ninguna Suite poseía Aire acondicionado, por lo que les indiqué que cancelaría mi reserva para buscar otro hospedaje. Ellos lo aceptaron y me pidieron que me comunique con hotels.com/Expedia para el reembolso. Ahora desde hotels.com me indican que el establecimiento NO acept{o reembolsar nada y ellos tampoco se hacen responsables. Mala fe del establecimiento y mala fe de hotels.com que cataloga este departamento como 3 estrellas. En el mismo edificio hay muchos establecimientos que alquilan suites similares, pero con aire acondicionado Frio/calor.
Cocina completa; mesa alta con bancos
Habitación, cama King MUY incomoda, resortes vencidos
Living con futón inutilizable, se sienten las maderas al sentarte
NO habia TV en habitación, en fotos de su web las habitacipones tienen TV, no solo el Living.
Stayed 7 nights in Mar 2020
Verified review

8/10 Good

Verified traveler

Liked: Amenities
Lo bien situado que esta y la distribución del mismo. A tener en cuenta que fallan las tarjetas que hacen de llave para las puertas de acceso al edificio.
Stayed 3 nights in Mar 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and standard, however, no ac in my room, good to know.
Stayed 7 nights in Mar 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sijainti on hyvä, paljon nähtävää kävelymatkan päässä. Lähialue tuntuu turvalliselta. Kauppapalvelut ja ruokaravintolat kävelymatkan päässä.
Stayed 6 nights in Mar 2020
Verified review

10/10 Excellent

Brenda

Liked: Amenities
Had everything we need for a good stay in Santiago. Grocery very near as well as metro system, buses also.
Stayed 2 nights in Mar 2020
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness
Great location but not very clean. Only one towel per person and if you want more you have to go to the office to get it. No air conditioning and only one fan.
Stayed 2 nights in Mar 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities
Staff goes all out to help. They have treated us very kindly during corona virus stresses.
Stayed 4 nights in Mar 2020
Verified review

6/10 Okay

nathalie

Liked: Room comfort

Appartement bien situé

Problème pour entrer dans l'appartement car soucis avec les clefs donc on a atendu 45 minutes. Lit très confortable mais peu de pression dans la douche, petit salon ouvert sur la cuisine. Hôtel bien situė.
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Michele

Had full size fridge, electric tea pot and a nice view of the castle.
Stayed 6 nights in Feb 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Não é um hotel, mas um flat. Não tem arrumação frequente, e o café da manhã é dispensável, melhor ir ao mercado ao lado e preparar no apartamento. Mas é moderno, o espaço é bom, e a manutenção adequada. A localização é excelente, no centro, perto de tudo mas razoavelmente quieto. O custo benefício é ótimo, especialmente viajando com família.
Stayed 7 nights in Feb 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice place to stay while visiting Santiago for a few days. It is in the heart of the historic part of the city. In walking distance to many landmarks. I stayed on the 22nd floor and the view from my balcony was amazing ! The unit didnot have an AC but didnot need it even during the summer months because of the breeze coming thru the windows. The hallways had food smell but didnot have any smell in my unit. The breakfast served in the mornings was excellent ! I recommend staying here.
Stayed 3 nights in Feb 2020
Verified review

10/10 Excellent

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Third time stay at Altura the staff is awesome
Stayed 3 nights in Feb 2020
Verified review

8/10 Good

Luciane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A recepção do local assusta ! Contudo, a acomodação é confortável. No meu quarto não tinha ar condicionado. Valeu
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Gostei da localização, próximo de vários pontos turístico e restaurantes. O quarto é agradável mas a limpeza é por nossa conta, então a dica é deixarmos sempre organizado. E problemas eventuais a recepção nos ajudou sempre que nescessário.
Stayed 6 nights in Feb 2020
Verified review

10/10 Excellent

chaeyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

최고의 숙소

4박 시 1박 무료에다가 기본 가격도 저렴한데 안전하고 깨끗하고 너무 좋았어요 같은 가격에 다른 곳에서는 원룸에서 자야하는데 투룸인 것부터 너무 좋았고 샤워기나 부엌 사용도 가능해서 좋았습니다 산티아고 가시는 분들 꼭 여기서 묵어주세요 ㅠㅠㅠ 너무 좋아요
Stayed 5 nights in Feb 2020
Verified review

6/10 Okay

Tom

Liked: Cleanliness, amenities
We added a night to our stay at the beginning of our stay due to a change in our itinerary. We checked In and clearly explained that we had two separate reservations but due to the large amount of luggage we had we didn’t want to change rooms. The second day we found a note in the room leaving the impression that we forgot to leave. We went to the desk and spoke with the manager “William” who told us we had made an error and either needed to change rooms (after 8 pm) or pay more. He was abrupt, condescending and rude stressing the message that we had made the error. He only listened when he was called out for his consistent interruptions. It still didn’t make a difference and cost difference was minimal and not worth repacking and changing rooms. William made what was a great impression poor.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities
Bra läge lungt och tyst närhet till restauranger välplanerad lägenhet
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liege

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Apartamento pequeno mas bem inteligente, tem espaço para tudo. Muito bonito e ótima localização.
Stayed 4 nights in Feb 2020
Verified review

4/10 Poor

Walter Fernando

Disliked: Staff & service, property conditions & facilities, room comfort

Mala experiencia! Era bueno, ahora es pésimo pero

No hay aire acondicionado, cuidado! Hay que dejar un depósito de u$s 100. Las habitaciones no están bien, están descuidadas, la limpieza no es buena. La condición general es mala. El personal es atento, pero todo esto escapa a ellos. Malo malísimo pésimo. Buena ubicación Worst apart hotel ever! No air conditioning! They request a u$s 100 deposit, the cleanliness was terrible, the overall condition was poor, well located.
Stayed 4 nights in Jan 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vriendelijk en behulpzaam personeel. Goed bed. Veilige omgeving.
Stayed 3 nights in Jan 2020
Verified review

8/10 Good

carlos enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena experiencia...!

Muy buena experiencia, 100% recomendable
Stayed 28 nights in Dec 2019