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Almacruz Hotel y Centro de Convenciones

4.0 star property
Santiago's urban retreat offers a perfect blend of comfort and convenience near Costanera Center, with memorable meals and captivating city views from guest rooms

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Photo gallery for Almacruz Hotel y Centro de Convenciones

Front of property - evening/night - Almacruz Hotel y Centro de Convenciones (Santiago)
2 restaurants, breakfast served - Almacruz Hotel y Centro de Convenciones (Santiago)
Rooftop terrace - Almacruz Hotel y Centro de Convenciones (Santiago)
Lobby - Almacruz Hotel y Centro de Convenciones (Santiago)
Reception - Almacruz Hotel y Centro de Convenciones (Santiago)
Almacruz Hotel y Centro de Convenciones in central Santiago offers a rooftop terrace, outdoor pool, helpful staff, two diverse restaurants, free in-room WiFi, and laundry services. Easy access to Palacio de la Moneda and Plaza de Armas.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, minibar

Standard Room, 2 Queen Beds

  • Sleeps 4

View all photos for Suite

Premium bedding, down comforters, pillowtop beds, minibar

Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Standard Room, 1 King Bed

8.0 out of 10
Very good
(16 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, down comforters, pillowtop beds, minibar

Standard Room, 2 Queen Beds

7.4 out of 10
Good
(11 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King Room

Premium bedding, down comforters, pillowtop beds, minibar

Standard King Room

  • Sleeps 3

View all photos for Triple Room

Triple Room | Premium bedding, down comforters, pillowtop beds, minibar

Triple Room

8.4 out of 10
Very good
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Suite

Premium bedding, down comforters, pillowtop beds, minibar

Suite

  • Sleeps 3

View all photos for Economy Twin Room

Economy Twin Room | Premium bedding, down comforters, pillowtop beds, minibar

Economy Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Premium bedding, down comforters, pillowtop beds, minibar

Triple Room

  • Sleeps 3

About the neighborhood

Located in Downtown Santiago, a neighborhood in Santiago, Almacruz Hotel y Centro de Convenciones is in a shopping district and near a metro station. Travelers who have shopping on the agenda can visit Costanera Center and Parque Arauco Mall. Looking to enjoy an event or a game while in town? See what's happening at Movistar Arena or Julio Martinez Pradanos National Stadium. Spend some time exploring the area's activities, including winery tours. Visit our Santiago travel guide
Map
San Antonio 65, Santiago, Region Metropolitana, 8320263

What's nearby

  • San Francisco Church
    San Francisco Church
    1 min walk - 0.1 miles
  • Santa Lucia Hill
    Santa Lucia Hill
    4 min walk - 0.3 miles
  • View of Plaza de Armas (Santiago de Chile, Chile); Shutterstock ID 72632002
    Plaza de Armas
    7 min walk - 0.4 miles
  • Palacio de la Moneda
    Palacio de la Moneda
    9 min walk - 0.5 miles
  • Santiago Town Square
    8 min walk - 0.5 miles

Getting around

  • Santa Lucia Station
    4 min walk
  • Parque Almagro Station
    16 min walk
  • Santiago Intl. Airport (SCL)
    21 min drive

Restaurants

  • Almacruz Hotel y Centro de Convenciones
    1 min walk
  • Da Dino
    2 min walk
  • Restaurante Vichuquen
    1 min walk
  • Dominó Estado
    2 min walk
  • Dunkin'
    3 min walk

About this property

Almacruz Hotel y Centro de Convenciones

Upscale hotel near Costanera Center
Consider a stay at Almacruz Hotel y Centro de Convenciones and take advantage of a free breakfast buffet, a terrace, and a 24-hour gym. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a business center and a snack bar/deli.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • An area shuttle, a ballroom, and a front-desk safe
  • Luggage storage, tour/ticket assistance, and concierge services
  • Guest reviews say great things about the helpful staff and location
Room features
All 162 individually furnished rooms boast comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch LCD TVs with premium channels
  • Wardrobes/closets, toasters, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Area shuttle (surcharge)
  • Free secured self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Vichuquen

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Dining table
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 15 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Dining table
  • Electric kettle
  • Minibar
  • Room service
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Galerías Hotel Santiago
Galerías Santiago
Hotel Galerías
Almacruz Y Centro Convenciones
Almacruz Hotel y Centro de Convenciones Hotel
Almacruz Hotel y Centro de Convenciones Santiago
Almacruz Hotel y Centro de Convenciones (Ex Galerías)
Almacruz Hotel y Centro de Convenciones Hotel Santiago

Frequently asked questions

Does Almacruz Hotel y Centro de Convenciones have a pool?

Yes, this property has an outdoor pool.

Is Almacruz Hotel y Centro de Convenciones pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Almacruz Hotel y Centro de Convenciones?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Almacruz Hotel y Centro de Convenciones?

Check-out is at noon.

Where is Almacruz Hotel y Centro de Convenciones located?

Located in Downtown Santiago, this hotel is steps from San Francisco Church and Municipal Theatre of Santiago. Barrio París-Londres and Paseo Ahumada are also within 5 minutes. Santa Lucia Station is only a 4-minute walk and University of Chile Station is 5 minutes.

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Reviews

Almacruz Hotel y Centro de Convenciones Reviews

8.2

Very Good

8.6

Cleanliness

8.4

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 288 out of 679 reviews
Rating 8 - Good. 234 out of 679 reviews
Rating 6 - Okay. 93 out of 679 reviews
Rating 4 - Poor. 42 out of 679 reviews
Rating 2 - Terrible. 22 out of 679 reviews

Reviews

Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location very good
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Petrus

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast, friendly staff, excellent location.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Francesca

Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was clean as was all the hotel and the staff were very helpful
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay right downtown. But, like any large city you need to be careful. Lots of shopping and historical sites all within walking distance. Property is a little tired but very clean with super interesting decor. Overall a good spot for a 30 hour layover!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Noel

Liked: Cleanliness, amenities, property conditions & facilities
Room was very spacious and great aircon. Staff were lovely and we enjoyed our time immensely by the pool on the sun. Great breakfast as well. Maybe a bit on the dates side and the gym was tiny with only the treadmill working.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Sivasankar

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is located at the prime spot, great place to do shopping and good restaurants around.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

peiyuan

Liked: Cleanliness, amenities, property conditions & facilities
clean room, kindly, very good breakfast, but hall way carpet too old.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ida

Liked: Cleanliness, staff & service, amenities
The rooms were clean and the staff were very nice and helpful. The buffet breakfast was amazing and coffee was strong! Best of all, the location is central in downtown, walking distance to many landmarks. :)
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Araz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and comfortable. The front desk staff were friendly and super helpful and accommodating.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Timothy

Liked: Staff & service
the hotel is conveniently located in the old part of town and is relatively safe and very walkable.
Stayed 2 nights in Apr 2025
Verified

4/10 Poor

Jeanne

Liked: Cleanliness, property conditions & facilities
The location is central near the Laatarria area. It is a well maintained older hotel.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location in the center of the city--easily the best price for what it offers
Stayed 1 night in Jan 2025
Verified

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in great location to walk around the city. Friendly and helpful staff and nice size rooms.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

PARASTOU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to metro, lots of dining options, close to city center. Fantastic breakfast
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confortable with a nice pool area. Breakfast was great.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location great service

Perfect place to stay in Santiago. Really beautiful hotel in a great location with friendly staff and very comfortable beds. We arrived early in the morning and they were really kind to let us check in straight away which was amazing after a long overnight flight. I would highly recommend staying here.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Kinna

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and service, very convenient location, it worths the price.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel in the heart of Santiago. Breakfast is included and great food and drinks in the restaurant. We enjoyed the pool, and we booked a tour that was wonderful.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were fantastic - from the front door, reception to the restaurant, superior service from all
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay in Santiago. Very friendly and helpful staff.
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was comfortable and well situated. The restaurant did a very reasonable 3 course supper that was a good price. It is a modern building and the hotel pool is disappointingly small.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff, good sized rooms, clean, just a little dated.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the atmosphere of Chilli’s heritage created by the decor . The restaurant produces great meals and the pool is lovely on a hot day . Easy to walk to major attractions and staff are always willing to help in any way. Hot showers were welcome also !
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very kind, friendly and helpful, facilities were good. Good location for shops and city sights.
Stayed 5 nights in Nov 2023