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Crystal I Luxury Apartments

Property class: 3

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Terrace/patio - Crystal I Luxury Apartments (Santiago del Teide)
Room - Crystal I Luxury Apartments (Santiago del Teide)
Terrace/patio - Crystal I Luxury Apartments (Santiago del Teide)
Terrace/patio - Crystal I Luxury Apartments (Santiago del Teide)
Living area - Crystal I Luxury Apartments (Santiago del Teide)
Crystal I Luxury Apartments provides a terrace and more. Stay connected with free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available

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Room options

View all photos for Suite, 2 Bedrooms, Private Pool (A2.1)

A modern hotel room with a large bed, two bedside tables, a large window with curtains, and a view of the sea.

Suite, 2 Bedrooms, Private Pool (A2.1)

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 2 Bedrooms, Private Pool (A3.1)

Room

Suite, 2 Bedrooms, Private Pool (A3.1)

  • Ocean view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 2 Bedrooms, Private Pool (A3.2)

Room

Suite, 2 Bedrooms, Private Pool (A3.2)

  • Ocean view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 2 Bedrooms, Private Pool (A4.1)

A modern hotel room with a large bed, two bedside tables, a large window with curtains, and a view of the sea.

Suite, 2 Bedrooms, Private Pool (A4.1)

  • Ocean view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 2 Bedrooms, Private Pool (A4.2)

Room

Suite, 2 Bedrooms, Private Pool (A4.2)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 2 Bedrooms, Private Pool (B2.1)

Room

Suite, 2 Bedrooms, Private Pool (B2.1)

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 2 Bedrooms, Private Pool (B3.1)

Room

Suite, 2 Bedrooms, Private Pool (B3.1)

  • Ocean view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 2 Bedrooms, Private Pool (B4.1)

A modern hotel room with a large bed, two bedside tables, a large window with curtains, and a view of the sea.

Suite, 2 Bedrooms, Private Pool (B4.1)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 3 Bedrooms, Private Pool (B5.1)

Room

Suite, 3 Bedrooms, Private Pool (B5.1)

  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Suite, 2 Bedrooms, Private Pool (C3.1)

Room

Suite, 2 Bedrooms, Private Pool (C3.1)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 2 Bedrooms, Private Pool (C3.2)

Room

Suite, 2 Bedrooms, Private Pool (C3.2)

  • Ocean view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 2 Bedrooms, Private Pool (C4.1)

Room

Suite, 2 Bedrooms, Private Pool (C4.1)

  • Ocean view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 2 Bedrooms, Private Pool (C4.2)

Room

Suite, 2 Bedrooms, Private Pool (C4.2)

  • Ocean view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 2 Bedrooms, Private Pool (C5.1)

Room

Suite, 2 Bedrooms, Private Pool (C5.1)

  • Ocean view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 2 Bedrooms, Sea View, Corner (C5.2)

Room

Suite, 2 Bedrooms, Sea View, Corner (C5.2)

  • Ocean view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the neighborhood

Santiago del Teide is home to Crystal I Luxury Apartments. Los Gigantes Marina and Oasis Los Gigantes Public Pool are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Ocean Explorer and Centro Cultural Alcalá. Visit our Santiago del Teide travel guide
Map
Calle Geranio 8, Santiago del Teide, 38683

What's nearby

  • A coastal town with a beach, boats, and a mountainous backdrop.
    Tenerife Beaches
    19 min walk - 1.0 mile
  • Los Gigantes Marina
    10 min walk - 0.6 miles
  • Oasis Los Gigantes Public Pool
    10 min walk - 0.6 miles
  • Los Gigantes Beach
    10 min walk - 0.6 miles
  • Arena Beach
    8 min drive - 1.4 miles

Getting around

  • Tenerife South Airport (TFS)
    42 min drive

Restaurants

  • B-Yard
    12 min walk
  • Restaurante Pizzeria Mamma Lucia
    4 min walk
  • The Tea House and bar
    10 min walk
  • Bar Central
    10 min walk
  • Hugging A Mug
    12 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily local cuisine breakfast available 9:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 20 for children

Things to do

  • Outdoor pool

Family friendly

  • All-in-one washer/dryer
  • In-room crib
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request) (for a fee)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Bathroom emergency pull cord
  • Elevator
  • Front entrance ramp
  • Low-height electrical outlets in bathroom
  • Portable hoist available
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Memory foam mattress
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • All-in-one washer/dryer
  • Heating
  • Iron/ironing board
  • Laundry detergent
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

The front desk is open Monday - Sunday (9:00 AM - 5:00 PM)
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 25 for adults and EUR 20 for children
  • Housekeeping fee: EUR 49 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 9:00 AM to 7:00 PM

Frequently asked questions

Does Crystal I Luxury Apartments have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–7:00 PM.

Is Crystal I Luxury Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Crystal I Luxury Apartments?

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Crystal I Luxury Apartments?

Check-out is at 11:00 AM.

Where is Crystal I Luxury Apartments located?

Situated in Santiago del Teide, this hotel is within a 15-minute walk of Ocean Explorer and Oasis Los Gigantes Public Pool. Los Gigantes Beach and Los Gigantes Marina are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crystal I Luxury Apartments Reviews

9.2

Wonderful

9.8

Cleanliness

9.4

Amenities

8.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 28 out of 32 reviews
Rating 8 - Good. 0 out of 32 reviews
Rating 6 - Okay. 1 out of 32 reviews
Rating 4 - Poor. 0 out of 32 reviews
Rating 2 - Terrible. 3 out of 32 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and spacious accommodation.
Stayed 5 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our holiday was amazing and we could not fault the apartment or customer service which was excellent. I would definitely recommend a stay
Stayed 6 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property Lovely staff and maids.
Stayed 10 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with a fantastic view! Everything you need is provided! Cant wait to go back again
Stayed 5 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular view to Los Gigantes and breathtaking sunsets. Very spacious and modern appartment. Staff was very nice and helpful - special greetings to Natalia 💕 We are looking forward to visiting back your complex.
Stayed 5 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best of the best

Amazing place, everything is as nice as in the pictures. I will definitely go back there again. The only thing I would improve is a few more towels. Beautiful apartment and an amazing view
Paradise !!!
Stayed 7 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply Stunning

Excellent stay at Crystal , the apartment was prepared for our arrival which was slightly earlier than check in time. It was spotlessly clean, and had everything you could wish for to make your stay enjoyable. The views are incredible over to the Los gigantes cliffs and out over La Gomera (amazing sunsets) . The concierge team (Wendy and Natalia) were superb and nothing was too much trouble.
Stayed 7 nights in Nov 2023
Verified review

10/10 Excellent

The location at the top allows to experience amazing views…..even when having a shower :) The apartment outside space is great. The only think which wasn’t to my liking was the bed mattress being too hard but I will return there happily.
Stayed 7 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is beautiful as always here. My third time staying. I knew about the ongoing works to crystal 2 next to the property so was not surprised by the works going on. It was a little dusty and noisy at times but it did not spoil my trip. The lady at check in was very friendly and Natalia is always a pleasure
Stayed 8 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The space was absolutely gorgeous; our pool had a heater but it only worked the second half of the time we were there. Still great. Lots of construction going on next to the building but as we were on the opposite side we didn’t hear anything, it just made the area a little crowded with all the equipment around. Check in and checkout was very easy. Parking garage was great. Definitely a bit of a walk to anything but still very doable (just hilly). Would definitely stay here again.
Stayed 6 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Natalia the receptionist was super friendly and helpful throughout our stay, always putting customer experience first , even contacting the local convience store to find out their closing time for me without me even asking her to. Was checked in by another lady who unfortunately didn't show us around the apartment on arrival so we had to work out how to use the blinds and others amenities, but we managed ok. The apartment was gorgeous, views to die for and road works didn't affect out stay. All in all a fantastic experience.
Stayed 7 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible! We will be back!

What an incredible place to stay! Without a doubt, the very best in the area, probably even the whole of Tenerife! Great communication, a stunning and very well equipped apartment with amazing views and a glorious terrace with heated pool. We would go back in a heartbeat! Be careful about selecting the apartment you want due to the building site. We stayed in A4.1 on the harbour/cliff side and we didn’t hear a thing. The only negative really was the regular smell of drains in the utility room. This is not uncommon for Tenerife, however.
Stayed 5 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury all the way thru

I would say, this place reserves an extra star; apartment, views, tidiness and personal service from booking to the last minute we left the place was more than we hoped for. Communication was fast and accurate. We felt like they really care their customers and all questions and needs were answered. Even though we loved it, three things I would fix: 1. There is no shower on the terrace (appartment B4.1), it would have been very nice to have it as the others have it too. After swimming, we needed to shower indoors and after 4 people walking with wet feet inside, the floors were dangerously slippery. 2. After being a way for a while, there was a bad smell associated perhaps with drains and I don't know if this is typical for the area or related to the apartment. 3. I would have appreciated the option of a lower pillow As a tip, there is a near by hotel serving great breakfast and a small store to buy the basics. Easy to walk also to other stores, restaurants and beach. I would definitely come again, this is a place from where you do not want to leave! Thank you so much.
Stayed 7 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic apartment, amazing view, great space and design. Walk to/from town is a steep slope, so walkers need to be fairly fit. Great place for a sunny holiday!
Stayed 7 nights in Mar 2024
Verified review

6/10 Okay

Disliked: Staff & service, amenities
Was not told about the construction next door. Was very noisy and loud. Ruined our vacation
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I’t was modern
Stayed 7 nights in Feb 2024
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Disappointed

Looks good and has an amazing view but scratch below the surface and you will see the drains smell terribly, there is building work happening right next door on a new block of apartments with building work 9-5 week days and to top it all off there was a leak on our roof from the pool above that got worse over the 3 days with the ceiling starting to crack and bits dropping down with constant dripping and I had to put bowls down to catch the leak that went on constantly. This is meant to be a 5 star establishment and when notifying the manager they told me they already knew about it and they were not interested in our welfare, they did not apologise and were more worried about rolling up and storing their nice rug so it did not get damaged or the fact we had spent 2 days with a bad leak and the ceiling crumbling just that they were going to fix it as they had other people arriving today. Disappointing management who treat their customers appallingly and try justify that it’s acceptable for us to be in the apartment with no apology and just talk over you when your trying to explain your experience. stay somewhere that cares about their guests
Stayed 6 nights in Apr 2024
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Rude manager

Looks good and has an amazing view but scratch below the surface and you will see the drains smell terribly, there is building work happening right next door on a new block of apartments with building work 9-5 week days and to top it all off there was a leak on our roof from the pool above that got worse over the 3 days with the ceiling starting to crack and bits dropping down with constant dripping and I had to put bowls down to catch the leak that went on constantly. This is meant to be a 5 star establishment and when notifying the manager they told me they already knew about it and they were not interested in our welfare, they did not apologise and were more worried about rolling up and storing their nice rug so it did not get damaged or the fact we had spent 2 days with a bad leak and the ceiling crumbling just that they were going to fix it as they had other people arriving today. Don’t waste your money with bad management who treat their customers appallingly and try justify that it’s acceptable for us for a 2 thousand pound stay to be in the apartment with no apology and just talk over you when your trying to explain your experience. stay somewhere that cares about their guests
Stayed 6 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Een heel mooi appartement met wel wat kleine gebreken. Een v d douches werkte de thermostaatkraan niet goed en de airco op de Master slaapkamer werkte telkens maar een uur en bleef dan de rest v d dag op error staan. Monteurs eea vervangen maar probleem bleef terugkomen. ook weinig stopcontacten in het pand. Onze vakantie was echter fantastisch. heerlijk terras met eigen zwembad om af te koelen. mooie ruime keuken met alle benodigdheden. mooi uitzicht uit alle kamers.
Stayed 14 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastische Terrasse, Pool super für Kinder, geringer Wasserdruck. Man kann das Meeresrauschen zum Einschlafen hören.
Stayed 7 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Het was een prachtig appartement, met alle lixe die we maar konden wensen. Omdat we een huurwagen hadden, konden we ons zelfstandig verplaatsen voor activiteiten. We willen zeker nog terugkeren, het was een echt paradijs!
Stayed 8 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptionnel

Sejour formidable, l appartement exceptionnel et le personnel toujours a l ecoute. Une vue magnifique et un coucher de soleil a couper le soufle. Notre semaine en famille du debut juillet 2024 a ete une reussite. Un petit point tout de meme, des travaux sur la route menant aux appartements , heureusement que nous avons un garage. Je recommande vivement pour passer des moments inoubliables en couple ou avec votre famille.
Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto perfetto
Stayed 7 nights in May 2024
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Forfærdelig larm fra nabogrund!

Vi fraråder på det KRAFTIGSTE at bruge dette hotel på grund af larm fra byggeplads på nabogrunden. Da vi ankom til hotellet, fik vi oplyst, at der blev bygget på nabogrunden, og at det ville larme. Det var en mild underdrivelse! Alle hverdage i tidsrummet 9 til 18 blev der brugt en nedbrydningsmaskinen til at bryde bjerget ned. Larmen var overvældende, og vi kunne ikke være i lejligheden. Arbejdet med at nedbryde bjerget vil vare i tre måneder, hvorefter der skal bygges et nyt hotel. Den samlede byggetid bliver derved to år! Hotellets ledelse var ikke villige til at give hverken kompensation eller pengene retur. Receptionen bedste bud var, at vi kunne tage på ture i tidsrummet 9-18!
Stayed 7 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024