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Arena Suites

Property class: 3.5

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Photo gallery for Arena Suites

Outdoor pool, pool umbrellas, sun loungers - Arena Suites (Santiago del Teide)
Flat-screen TV - Arena Suites (Santiago del Teide)
Snack bar - Arena Suites (Santiago del Teide)
Blackout drapes, iron/ironing board (on request), cribs (free), WiFi - Arena Suites (Santiago del Teide)
Interior - Arena Suites (Santiago del Teide)
You can look forward to a terrace, a garden, and a playground at Arena Suites. Stay connected with free WiFi in public areas, and guests can find other amenities such as laundry facilities and a restaurant.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Apartment, 1 Bedroom

Balcony

Apartment, 1 Bedroom

  • Resort view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom, Balcony

Flat-screen TV

Standard Apartment, 1 Bedroom, Balcony

  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Standard Apartment, 1 Bedroom (Solarium)

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

About the neighborhood

Located in Santiago del Teide, Arena Suites is in the historical district and on the boardwalk/promenade. The area's natural beauty can be seen at El Duque Beach and Fañabé Beach. Ocean Explorer and Centro Cultural Alcalá are also worth visiting. Visit our Santiago del Teide travel guide
Map
Calle Antonio Barrios González, Puerto de Santiago, Santiago del Teide, 38683

What's nearby

  • A coastal town with a beach, boats, and a mountainous backdrop.
    Tenerife Beaches
    5 min walk - 0.3 miles
  • A beach with people sitting on the sand, a thatched umbrella, rocky shoreline, and boats in the water.
    Playa Chica
    5 min walk - 0.3 miles
  • Arena Beach
    5 min walk - 0.3 miles
  • Oasis Los Gigantes Public Pool
    6 min drive - 1.4 miles
  • Los Gigantes Beach
    6 min drive - 1.4 miles

Getting around

  • Tenerife South Airport (TFS)
    45 min drive

Restaurants

  • Douce France
    2 min walk
  • Restaurant Teide
    16 min walk
  • Am Eck
    4 min walk
  • Restaurante Blue Martini
    7 min walk
  • Bar Cafetería Alfonso
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Iron/ironing board on request
  • Living room

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Does Arena Suites have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Arena Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Arena Suites?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Arena Suites?

Check-out is at noon.

Where is Arena Suites located?

Situated on the boardwalk/promenade, this hotel is within a 10-minute walk of Arena Beach, Tenerife Beaches, and Playa Chica. El Varadero and Ocean Explorer are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Arena Suites Reviews

7.2

Good

7.8

Cleanliness

8.6

Location

7.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 9 out of 46 reviews
Rating 8 - Good. 18 out of 46 reviews
Rating 6 - Okay. 11 out of 46 reviews
Rating 4 - Poor. 6 out of 46 reviews
Rating 2 - Terrible. 2 out of 46 reviews

Reviews

Verified review

2/10 Terrible

Jakub

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Nobody was at reception when we got there so we couldn’t check in. Needed to find another hotel. No notice was given.
Stayed 1 night in Jan 2022
Verified review

8/10 Good

Ivan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy buena atención, apartamento funcional y bastante cuidado. Muy grata la experiencia
Stayed 3 nights in Oct 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location good friendly Staff even Corvid19 Lock down cleaner came around every day Hotel manager Maria very informative on all information on lockdown
Stayed 21 nights in Feb 2020
Verified review

10/10 Excellent

Harald Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

s Gigantos

Dejligt stort rummeligt værelse
Stayed 9 nights in Mar 2020
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Vi har vært her flere ganger. Hvis man har ordentlig flaks, så får man en leilighet med sol på balkongen. De aller fleste har aldri en solstrål noe sted. Man kan ikke bestille på solsiden. Betjeningen snakker svært dårlig engelsk (bortsett fra en eldre, hyggelig mann). Wifi er elendig. Leilighetene har svært lite kjøkkenutstyr, så det er ikke lett å lage annet enn frokost. Rent bassengområde med en bar. Ikke forvent de beste cocktailene, forvent heller ikke samtale på engelsk med bartenderen. Men du får kjøpt iskrem. Beliggenheten er flott, med dagligvarebutikk og flere restauranter like ved. Vi har testet både tysk, italiensk og indisk . Alle er gode. Den kinesiske er ok. Ligg unna den ene italienske som heter Night and day. Gratis parkering i gaten, det er alltid en plass å finne.
Stayed 9 nights in Feb 2020
Verified review

8/10 Good

Margaret

Liked: Cleanliness
Love the location! And excellent easy checkin process and we were given an apartment in the block we had previously requested. Many of the sun loungers in the pool area have cracks running down them so could do with being replaced! Would be good to b3 able to get padded covers for the sun lingers too!
Stayed 7 nights in Jan 2020
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
Le site est mensonger : nous avions réservé hotel avec PARKING. Or aucun parking et impossibilité de trouver un stationnement. Perdu plus de 2 heures à notre arrivée sur place autant dire 1/2 journée de foutue sur les vacances. La voiture de location est restée sur place pendant les 3 jours de notre séjour de peur de bouger. Déçue du service OUI SNCF qui est responsable de l'info sur le site : soit de ne l'avoir pas vérifiée, soit qui a relayé une fausse info.
Stayed 3 nights in Apr 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great conditions for a great price

Very good option for a good rate.
Stayed 1 night in Apr 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
Appartement abgewohnt, vor allem Möbel sollten erneuert werden.
Stayed 2 nights in Feb 2019
Verified review

6/10 Okay

Gunilla

Liked: Staff & service
Disliked: Cleanliness, room comfort

Inte värt pengarna!

Aldrig upplevt sådan kyla som vid denna vistelse på den normalt soldränkta och varma ö! Vi blev BESTULNA den första dagen!!! Någon ansåg sig ha bättre behov av vår medicin! Köksluckorna ramlade av, balkongen låg mot norr, oerhört lyhört, soffan var absolut stenhårt så det gällde att sätta sig försiktigt, besticken var knappt så det räckte åt oss två, strumporna blev smutsiga efter en timme (väldigt smutsiga golv), ingen wifi på rummet och sängarna var hårda. Finns säkert mera man kan klaga på men detta var faktiskt en av de värre upplevelser vi haft på Teneriffa. Som plus kan nämnas att personalen var väldigt service-minded och trevlig samt att den fanns hiss. Kan absolut inte rekommendera detta hotell, lägg på en slant och bo någon annanstans!
Stayed 11 nights in Feb 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness
Die Lage und die Freundlichkeit des Personals haben den Urlaub positiv gestaltet.
Stayed 15 nights in Jan 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and spotless spacious apartment , could have provided a bit more info . regarding wifi and faciliities and also about local area , buses etc. but would not hesitate to return. staff very friendly
Stayed 5 nights in Jan 2019
Verified review

10/10 Excellent

Hans Vellerup

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt ophold

Dejlig 2 værelses lejlighed med køkken. Daglig rengøring og køkken grej
Stayed 2 nights in Jan 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

It was great staying in arena suite. Staff are helpful especially Janette. She gaves us some great tips as to where to visit and eat. The room is clean and well equipped. The only few things which need improvement would be the curtains in the living room as it nearly transparent. Also, the local council is fixing the road atm from 8 am onwards which is a little annoying. However I presume this might be over within a week or so. Overall it is a good stay.
Stayed 5 nights in Dec 2018
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Tout était propre Pas de souci Ok ok ok ok ok pk ok ok
Stayed 12 nights in Nov 2018
Verified review

8/10 Good

elena

Liked: Cleanliness, staff & service, room comfort
Mi habitación no funcionaba ningún bombillo y en todo lo demás no tengo ninguna queja..
Stayed 3 nights in Mar 2018
Verified review

8/10 Good

Ina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fräscht och fint lägenhetshotell.

Fräscht och fint hotell med bra pool. Rummen var ljusa. Balkongen var bra. Köket hade bra utrustning. Området är lugnt och restauranger fanns att välja på.
Verified review

6/10 Okay

alex

Disliked: Cleanliness, room comfort

Neues Hotel mit mässiger Ausstattung

Die moderne Anlage ist sehr einfach zum Hotel umgebaut. Das Personal ist sehr freundlich und bemüht. Die Sauberkeit der Wohnungen ist relativ, aber die tägliche Reinigung ist ausreichend. Die Lage ist ruhig und gut.
Stayed 15 nights in Jan 2018
Verified review

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel handy positon clean and tidy staff very

a ok no problems have stayed before and wouldstay again
Stayed 7 nights in Oct 2017
Verified review

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely quiet hotel, 2nd time there can't wait to g

Great hotel in a lovely place, everything you need is within a 10 minute walk, with a supermarket , Indian, Chinese, Italian restaurants within 2 mins. All staff are friendly and can't wait to go back
Stayed 7 nights in Oct 2017
Verified review

4/10 Poor

juan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No wifi, no párking, TV no funciona, falta de limp

Se anunciaba con wifi y párking gratuito, el wifi era de pago y párking no existía, la TV no funcionaba, la limpieza era un poco deficiente...
Stayed 7 nights in Sep 2017
Verified review

8/10 Good

REBECA

Liked: Cleanliness, staff & service
El personal es muy agradable y súper dispuesto. Las instalaciones son básicas y está fatal para aparcar. No hay Wifi gratis en las habitaciones. El menaje es muy limitado.
Stayed 7 nights in Jul 2017
Verified review

10/10 Excellent

Estefania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente
Stayed 4 nights in Jul 2017
Verified review

4/10 Poor

María

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

NO HAY APARCAMIENTO NI WIFI GRATIS

En la descripción del hotel se afirma la existencia de aparcamiento y Wifi gratis. El Wifi es pago, 5€ al día si mal no recuerdo, y hay aparcamiento pero está sin luz y en malas condiciones, por lo que no te dejan aparcar. En cuanto a las instalaciones, los apartamentos son bastante amplios pero no están todos equipados igual. En el que yo me alojé carecía de cafetera y congelador, mientras que el apartamento de al lado si tenía estos electrodomésticos.
Stayed 4 nights in Jul 2017
Verified review

8/10 Good

Esther

Liked: Cleanliness, staff & service, room comfort
El personal muy amable y muy educado, mucha tranquilidad y por lo general todo perfecto
Stayed 2 nights in Jun 2017