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Hotel Palacio del Carmen, Autograph Collection

5.0 star property
Luxury hotel with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Palacio del Carmen, Autograph Collection

View from property
Buffet
Meeting facility
Gastropub
Minibar, in-room safe, desk, blackout drapes
In the heart of the city, Hotel Palacio del Carmen, Autograph Collection offers a luxurious retreat. Savor Mediterranean cuisine at El Camelio Restaurant or unwind by the outdoor pool with dry cleaning and laundry services available for your convenience. Explore nearby Obradoiro Square and Santiago de Compostela Cathedral from this historic hotel with a beautiful garden, coffee shop/cafe, free WiFi in public areas and helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Deluxe Room, 2 Twin Beds, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds, Non Smoking

8.6 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Designer toiletries
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Designer toiletries
Hair dryer
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Garden View

Deluxe Room, 1 King Bed, Non Smoking, Garden View | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking, Garden View

8.8 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Designer toiletries
Hair dryer
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(22 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Designer toiletries
Hair dryer
Shower/tub combination
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Oblatas, s/n, Santiago de Compostela, La Coruna, 15703

What's nearby

  • Alameda Park - 3 min walk - 0.2 miles
  • University of Santiago de Compostela - 5 min walk - 0.3 miles
  • Obradoiro Square - 7 min walk - 0.4 miles
  • Santiago de Compostela Cathedral Museum - 7 min walk - 0.4 miles
  • Santiago de Compostela Cathedral - 8 min walk - 0.5 miles

Getting around

  • Santiago de Compostela Station - 20 min walk
  • Santiago de Compostela (SCQ-Lavacolla) - 27 min drive

Restaurants

  • ‪Hotel Parador de Santiago - Hostal dos Reis Católicos - ‬7 min walk
  • ‪Restaurante Obradoiro - ‬9 min walk
  • ‪Café Tertulia - ‬3 min walk
  • ‪Cañadú - ‬8 min walk
  • ‪Café La Morena - ‬8 min walk

About this property

Hotel Palacio del Carmen, Autograph Collection

Luxury historic hotel near Santiago de Compostela Cathedral
Located close to Obradoiro Square, Hotel Palacio del Carmen, Autograph Collection provides a terrace, a coffee shop/cafe, and a garden. The on-site restaurant, El Camelio Restaurant, features Mediterranean cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), luggage storage, and a banquet hall
  • Free newspapers, multilingual staff, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All 74 rooms boast comforts such as 24-hour room service and air conditioning, in addition to perks like safes and WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • LCD TVs with cable channels
  • Recycling, free infant beds, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: WiFi (EUR 12 per stay)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Lounge
  • El Camelio Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Fee for in-room wireless internet: EUR 12.00 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

AC Carmen
AC Palacio Carmen
AC Palacio Carmen Autograph Collection
AC Palacio Carmen Autograph Collection Hotel
AC Palacio Carmen Autograph Collection Santiago de Compostela
Ac Hotel Santiago De Compostela
Ac Hotels Santiago De Compostela
Hotel Palacio Carmen Autograph Collection Santiago de Compostela
Hotel Palacio del Carmen, Autograph Collection Hotel

Frequently asked questions

Does Hotel Palacio del Carmen, Autograph Collection have a pool?

Yes, this property has an outdoor pool.

Is Hotel Palacio del Carmen, Autograph Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Palacio del Carmen, Autograph Collection?

Self parking is free at this property.

What time is check-in at Hotel Palacio del Carmen, Autograph Collection?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hotel Palacio del Carmen, Autograph Collection?

Check-out is at noon.

Where is Hotel Palacio del Carmen, Autograph Collection located?

Located in the heart of Santiago de Compostela, this luxury hotel is within a 10-minute walk of University of Santiago de Compostela, Obradoiro Square, and Santiago de Compostela Cathedral. Alameda Park and Estatua a Ramón María del Valle-Inclán are also within 10 minutes. Santiago de Compostela Station is 20 minutes by foot.

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Reviews

Hotel Palacio del Carmen, Autograph Collection Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Location

9.2

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 322 out of 498 reviews
Rating 8 - Good. 130 out of 498 reviews
Rating 6 - Okay. 26 out of 498 reviews
Rating 4 - Poor. 16 out of 498 reviews
Rating 2 - Terrible. 4 out of 498 reviews

Reviews

10/10 Excellent

Aldey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, close to everything.
Stayed 1 night in Mar 2025

8/10 Good

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too expensive for what it is. Overall had a great stay.
Stayed 4 nights in Jun 2025

10/10 Excellent

Aile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2025

10/10 Excellent

Travis

Liked: Amenities, property conditions & facilities
Excellent service and close to the Cathedral for easy access.
Stayed 2 nights in Dec 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, facilities and decor
Stayed 2 nights in May 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Wonderful room and perfect location
Stayed 1 night in Jun 2023

10/10 Excellent

Lunguang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet is very good. Hotel layout, cafe and hallway are neat. Garden will be good to relax in warm weather.
Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service and nicely maintained hotel with lots of character. Very helpful staff
Stayed 7 nights in Jun 2024

4/10 Poor

Heini

Disliked: Property conditions & facilities, room comfort

Don’t recommend this hotel

Way too much humidity and bad smell in the deluxe room. Air conditioning only on/off, freezing cold when on. Good location and excellent breakfast, though. Definitely not 4 or five star.
Stayed 2 nights in Jul 2025

10/10 Excellent

Maria R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEST PLACE TO STAY IN SANTIAGO DE COMPOSTELA!

Exceeded my expectations in every way. Great place to stay while visiting Santiago de Compostela.
Stayed 3 nights in Jul 2023

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

ALVIN

Liked: Cleanliness, staff & service, amenities
Great property close to the Cathedral but not on the noisy areas
Stayed 3 nights in Jan 2024

6/10 Okay

Barbara

Liked: Cleanliness, property conditions & facilities

Too much money for nothing special

The hotel was ok but for $400/night we expected more. Rooms were small & beds were queen size. Breakfast was the highlight and servers in the dining room were very nice. People at the front desk.- some were nice, and others had an attitude so not so muc. They weren’t able to provide a lot of information or suggestions of what to do and where to go. Bellman was very nice.
Stayed 2 nights in May 2025

10/10 Excellent

Christine

Liked: Staff & service, amenities, property conditions & facilities
Beautiful property in the heart of Santiago. All staff were so very helpful. We loved our room with the view of the cathedral and a bonus full moon. Food was great in the bar/cafe. Couldn’t have been better.
Stayed 2 nights in Apr 2023

10/10 Excellent

jaime

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel have enough room to install pool tables or any other activities. The hotel need to get football tv rights to see the games feom la liga
Stayed 1 night in Oct 2022

4/10 Poor

Graham

Disliked: Cleanliness, staff & service
Very disappointing stay, Hotel did not respond to requests made by Expedia, room allocated when arrived opposite from what I asked for and request to meet Manager to discuss never fulfilled. They did manage to wake us up later to offer a different room but too disoriented then to progress further. Dog mess reported in underground garage was not cleared up in 2 nights we stayed. Room was dated. A points Hotel aimed at high turnover guests not at all in keeping with its grand name (or pricing).
Stayed 2 nights in Sep 2022

10/10 Excellent

LOURDES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel , instalaciones y muy cerca para caminar en el centro historico
Stayed 1 night in Oct 2025

4/10 Poor

Alberto López

Overpriced; got mixed feelings on quality of staff's attention. My room was not made / cleaned for two days, first day was my fault, as I left the do not disturbed sign by mistake, but second day I made sure not to leave it, left at 9 am and came back 10 pm just to find my room exactly the same. A/C did not work well, had to open the three windows wide open. Room is noisy, wood floor, and I can tell staff cleans the rooms as the first day I stayed long in the morning I could hear the cleaning staff moving beds and stuff on the room above me. Our group booked three rooms, two of my friends got a courtesy Santiago cake on their rooms, which the Hotel if famous for, I did not really care about it, but when we were going out and passed by the front desk I told them that I did not get any, as a joke, and they apologized and said they were sending some so I would hae it by my return. Got to the room at night, nothing, this is what bothered me, the failure to make it right. Breakfast was very good, and restaurant and bar staff were very cordial and attentive. Bed was comfortable, bedsheets clean and relatively new. Plenty of hot water, boiling if you like, this is a plus. For what I paid, I did not feel the hotel was worth it, I have stayed in better places for less $. Not what you expect from an AC by Marriott hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Dany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property.
Stayed 1 night in Aug 2025

6/10 Okay

Enrico

Liked: Cleanliness, staff & service, amenities
Un po’ rumoroso fra le camere e odore di legno persistente in stanza. Ho provato il ristorante e non mi ha entusiasmato. Ottima l’accoglienza e il personale e la posizione. Pulizia ok. Parcheggio hotel gratuito, grande plus
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel near Santiago's attractions. Staff was very helpful with retrieving taxis throughout stay. Use of Keurig (only with an upgraded room apparently, otherwise there's coffee service in the lobby) was nice though we could have used a kettle as well (or in lieu of). The room was very well appointed with nice touches with two doors overlooking the garden. The small metal light next to bed runs very hot (I burnt my finger) so be careful not to touch it directly to move it around (there's a small metal attachment on the lamp I didn't see in time), but even still keep children completely away from it (imo).
Stayed 2 nights in Aug 2025

8/10 Good

Elsa

Liked: Cleanliness

Great location

Beautiful hotel in a great location, just a short walk to the cathedral. The staff was friendly and welcoming. The room was charming, though the bed was a bit uncomfortable and it felt a little humid. Aside from that, everything else was great and I really enjoyed my stay.
Stayed 1 night in Jul 2025

4/10 Poor

Jorge Alejandro

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel muy caro y malo

Los cuartos muy feos, incómodos y olían a pies. Muy decepcionante el estado de las habitaciones, y sobre todo, al pagar 350 euros por noches un abuso.
Stayed 2 nights in Jul 2025

8/10 Good

Nikole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was great. The only issue was that there was no coffee provided in the room
Stayed 2 nights in Jul 2025

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities
Good location. About 10 mins walking to the Santiago church. Staff was friendly and nice. Room was spacious. Parking in property is included.
Stayed 2 nights in Jul 2025

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