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Hotel Palace Santarem

3.0 star property
Hotel in Santarém with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Palace Santarem

Executive Suite, 1 King Bed, Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board
Executive Suite, 1 King Bed, Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board
Executive Suite, 1 King Bed, Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board
Classic Double Room | 1 bedroom, desk, laptop workspace, iron/ironing board
Classic Double Room | Living area | 32-inch LCD TV with cable channels, TV
Hotel Palace Santarem offers a complimentary breakfast buffet to fuel morning adventures. Guests appreciate the practical laundry facilities and free in-room WiFi. After exploring, the restaurant and snack bar provide convenient dining options enjoyed by previous visitors.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Twin Room, Multiple Bedrooms, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Twin Room, Multiple Bedrooms, Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Air conditioning
LCD TV
Separate bedroom
Private bathroom
Cable channels
Desk
Wardrobe or closet
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Triple Room, Non Smoking

7.0 out of 10
Good
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Private bathroom
Cable channels
Desk
  • 26 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Queen Bed and 2 Twin Beds

View all photos for Standard Single Room, Non Smoking

Standard Single Room, Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board

Standard Single Room, Non Smoking

Highlights

Separate sitting area
Air conditioning
LCD TV
Separate bedroom
Private bathroom
Cable channels
Desk
Wardrobe or closet
  • 17 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board

Executive Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
LCD TV
Separate bedroom
Private bathroom
Cable channels
Desk
Wardrobe or closet
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, desk, laptop workspace, iron/ironing board

Classic Double Room

7.6 out of 10
Good
(5 reviews)

Highlights

Separate sitting area
Air conditioning
LCD TV
Separate bedroom
Private bathroom
Cable channels
Desk
Wardrobe or closet
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Map
Av. Rui Barbosa, 726 - Santana, Santarém, 68005-000

What's nearby

  • Igreja Matriz - 3 min walk - 0.2 miles
  • Museu Joao Fona - 7 min walk - 0.4 miles
  • Port of Santarem - 4 min drive - 2.1 miles
  • Santarem's Harbor - 4 min drive - 2.1 miles
  • Maracana Beach - 10 min drive - 5.1 miles

Getting around

  • Santarem (STM-Maestro Wilson Fonseca) - 38 min drive

Restaurants

  • ‪Cr Panificadora - ‬5 min walk
  • ‪Sabor Da Amazônia - ‬3 min walk
  • ‪Bonzão Lanche - ‬5 min walk
  • ‪Mais1Cafe - ‬4 min walk
  • ‪Kiko's Lanche - ‬3 min walk

About this property

Hotel Palace Santarem

Property highlights
Consider a stay at Hotel Palace Santarem and take advantage of a free breakfast buffet, laundry facilities, and a business center. In addition to a restaurant and a snack bar/deli, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A ballroom, luggage storage, and an elevator
  • Tour/ticket assistance, a 24-hour front desk, and smoke-free premises
  • A front-desk safe
Room features
All 57 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and separate sitting areas.
Extra conveniences in all rooms include:
  • Wardrobes/closets and separate sitting areas
  • 32-inch LCD TVs with cable channels
  • Daily housekeeping and desks

Similar properties

View from property

Sandis Mirante Hotel

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 129 reviews
Sandis Mirante Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • Elevator

More

  • Ballroom
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Palace Santarem
Hotel Palace Santarem Brazil - Para
Hotel Palace Santarem Hotel
Hotel Palace Santarem Santarém
Hotel Palace Santarem Hotel Santarém

Frequently asked questions

Is Hotel Palace Santarem pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Palace Santarem?

This property doesn't offer parking.

What time is check-in at Hotel Palace Santarem?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Palace Santarem?

Check-out is at noon.

Where is Hotel Palace Santarem located?

Situated in Santarém, this hotel is within a 5-minute walk of Museu Dica Frazao and Sacred Art Museum. Igreja Matriz and Nossa Senhora da Conceicao are also within 10 minutes.

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Reviews

Hotel Palace Santarem Reviews

8.6

Excellent

8.6

Cleanliness

8.6

Location

9.0

Staff & service

8.0

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 89 out of 179 reviews
Rating 8 - Good. 54 out of 179 reviews
Rating 6 - Okay. 31 out of 179 reviews
Rating 4 - Poor. 5 out of 179 reviews
Rating 2 - Terrible. 0 out of 179 reviews

Reviews

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities
Ok, o café da manha muito bom e os funcionários muito simpáticos.
Stayed 2 nights in Aug 2025

6/10 Okay

Gilberto

Liked: Property conditions & facilities
Disliked: Cleanliness
A experiência no hotel Palace foi razoável tendo em vista que o pior aspecto foi de longe a limpeza do local. O banheiro tinha limo nos rejuntes, a cama cheia de poeira embaixo, o armário de guardar as roupas todo empoeirado também. Permanecemos 9 dias hospedados e solicitamos limpeza no quarto três vezes, nas quais aparentemente apenas o lixo foi retirado. Ar condicionado fazendo muito barulho e, às vezes, escorria água na parede. Café da manhã ok, sem variedades, então se vc ficar hospedado mais dias terá sempre o mesmo cardápio. Das boas qualidades, esteve o atendimento às necessidades junto à recepção que prontamente resolveu todas as solicitações.
Stayed 10 nights in Jun 2025

8/10 Good

Thiago do Carmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom custo benefício

Boa hospedagem em Santarém.
Stayed 5 nights in Mar 2025

8/10 Good

Jaqueline

Disliked: Property conditions & facilities, room comfort
O quarto tinha um cheiro de mofo, não sei se é normal pela região ser muito chuvosa. Mas, reclamei e tentar minimizar o cheiro. Pedi para trocar de quarto e não fizeram. No mais, o café da manhã é bem variado e a recepção busca ser solicita.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mauro

Liked: Cleanliness, property conditions & facilities, room comfort
hotel simples mas atende bem o que se propõem, bem localizado e equipe competente, quarto bem arejado e confortável, não tem luxo mas é muito bom.
Stayed 3 nights in Apr 2025

8/10 Good

Marcio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fui a trabalho então passava o dia fora, mas quando precisei a internet era sofrível, era necessário rotear a minha para trabalhar.
Stayed 5 nights in Mar 2025

4/10 Poor

Raphael

Disliked: Staff & service, room comfort

Ruim

Quarto grande, porém cama ruim, travesseiros fedidos. O café da manhã é no prédio ao lado, sem acesso interno, sendo necessário ir pela rua!
Stayed 1 night in Mar 2025

10/10 Excellent

FELIPE

Liked: Staff & service, property conditions & facilities, room comfort

Recomendo

Dentro daquilo que eu esperava. Confortável, com internet e atendendo minhas necessidades de uma viagem de negócios
Stayed 2 nights in Mar 2025

10/10 Excellent

Patrízia Cristine de

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bom, bem localizado, cafe da manha muito bom, quartos grande e camas confortaveis.
Stayed 1 night in Jan 2025

8/10 Good

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia muito boa funcionarios bem atenciosos
Stayed 1 night in Jan 2025

4/10 Poor

Mariceli

Disliked: Cleanliness, property conditions & facilities, room comfort
O hotel deixou a desejar, tive que trocar duas vezes de quarto no mesmo dia pois o ar condicionado estava vazando água e molhando o quarto
Stayed 2 nights in Jan 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es buena opcion.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Colchao ruim, tive q pedir toalha pq n tava disponivel. Tv nao funcionava. Reclamei falarm q era problema geral. Perguntei a outro hospede falou q no quarto dele estava ok. Reclamei de novo e foram olhar de má vontade. N tava pegando a tv a cabo. Ai puseram na antena normal. So pegava a globo. Limpeza do quarto tb deixou a desejar. Pelo.preco achei bem abaixo do esperado.
Stayed 1 night in Nov 2024

8/10 Good

Luiz Claudio

Liked: Cleanliness, staff & service, amenities
Estadía muito rápida. Não é possível avaliar bem.
Stayed 1 night in Nov 2024

8/10 Good

LUCIA

Liked: Cleanliness, staff & service, room comfort

Boa opção

Bem localizado, boas acomodações. As instalações parecem antigas, mas tudo muito limpo e organizado.
Stayed 2 nights in Oct 2024

6/10 Okay

Rodrigo Kenji

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
A experiência foi ruim, tendo em vista que a cama era ruim, a tv não era smart, os móveis estavam em condições ruins e o chuveiro elétrico tinha problema de vazamento pela parede podendo ocasionar riscos de choque.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness

Estadia

Quarto estava sujo quando fiz o check in, tiveram que limpar a noite. Ar condicionado vazando Lâmpadas queimadas e piscando no quarto Isolamento acústico da porta péssimo, entra muita luz pelas frestas da porta
Stayed 4 nights in Oct 2024

4/10 Poor

Anna Christina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deixa muito a desejar

O hotel deixa muito a desejar. O atendente que nos recebeu era muito grosseiro. O quarto não tinha toalhas nem lençol, tivemos que pedir. O café da manhã é servido em um restaurante ao lado do hotel, é necessário sair do hotel para ir lá. A rua é muito cheia e barulhenta. A janela do nosso quarto dava para uma paredona, mal entrava luz.
Stayed 1 night in Sep 2024

6/10 Okay

RAMON

Liked: Cleanliness, property conditions & facilities, room comfort
O hotel não possui estacionamento e nem convênio com nenhum estacionamento e isso prejudica demais o hóspede, porque em volta do hotel é tudo área azul para estacionar na rua e cobram caro. Eu tinha que deixar o carro dormir na rua todos dias e tinha que tirar ele da rua cedinho para não ter que pagar a área azul, e eu parava ele longe do hotel, tendo o desconforto de andar no sol 40 graus.
Stayed 4 nights in Sep 2024

6/10 Okay

Jennifer

Disliked: Staff & service, property conditions & facilities
The Wi-Fi was inconsistent, and the noise within the hallway was very loud. However, the staff were always considerate. You can quickly walk to places of interest, so location is great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Wander Miguel de Barros

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambiente acolhedor, fiel as informações descrita no aplicativo, cama confortável, roupa de camas limpas, colaboradores educados, e muito bem localizado, perto do comércio, bancos , cerca de 3 quadras da orla do Rio Tapajós, apenas atentem se em fechar as cortinas, a claridade é intensa pela manhã.
Stayed 3 nights in Sep 2024

8/10 Good

Clécio M

Liked: Staff & service
Disliked: Property conditions & facilities

Não me arrependo, mas não voltaria

Razoável. Por trazer o nome Palece, cria uma expectativa que não será atendida em nenhum dos critérios esperados. trata-se de um hotel comum, de sobrado, com recepção minúscula e limitada, segurança de acesso ao elevador, inútil, por ter uma escada sem nenhum controle logo ao lado. O restaurante, aberto ao público no café da manhã, é pequeno e fica lotado. Sobre o meu quarto, optei por uma individual com cama King, espaçoso, arcondicionado razoável, não havia lençol, o aparelho sanitário estava com problemas sérios. Enfim, o custo benefício não é legal, mas se observar as opções de hotéis que a cidade oferece, ele acaba sendo razoável. Funcionários TOPs.
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
(+) Cama bem confortável e equipe muito atenciosa e prestativa. (-) O quarto parece que foi reformado, mas o banheiro manteve a estrutura mais antiga; a janela do quarto dava pra a parede do prédio vizinho, formando um corredor que ecoava boa parte do barulho da avenida.
Stayed 1 night in Sep 2024

6/10 Okay

Solange

Liked: Cleanliness
Disliked: Staff & service

Ruim

Hotel simples. Pessoal da recepção, pouco atencioso, sem delicadeza. Localização numa avenida muito movimentada e suja. Aliás, a cidade é muito suja, com esgotos correndo a céu aberto. Não gostei.
Stayed 2 nights in Aug 2024

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 3 nights in Aug 2024

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