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Hotel Palace Santarem

Property class: 3

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Photo gallery for Hotel Palace Santarem

A modern bedroom with a large bed, bedside tables, a TV, a desk, and a wardrobe. - Hotel Palace Santarem (Santarém)
A hotel room with a large bed, a wooden nightstand, a glass table with wine glasses, and a hammock in the background. - Hotel Palace Santarem (Santarém)
A buffet with various food items including bread, pastries, and a variety of dishes in metal containers. - Hotel Palace Santarem (Santarém)
A modern hotel room with a bed, bedside table, and a glass table with plates and cutlery. - Hotel Palace Santarem (Santarém)
A buffet with various food items including pastries, sandwiches, and desserts. - Hotel Palace Santarem (Santarém)
A free breakfast buffet, laundry facilities, and a business center are just a few of the amenities provided at Hotel Palace Santarem. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant and a snack bar/deli.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Twin Room, Multiple Bedrooms, Non Smoking

A hotel room with a bed, bedside table, and an air conditioning unit.

Standard Twin Room, Multiple Bedrooms, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Triple Room, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a wardrobe.

Standard Triple Room, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Single Room, Non Smoking

A hotel room with a bed, bedside table, and an air conditioning unit.

Standard Single Room, Non Smoking

  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed, Non Smoking

A modern bedroom with a large bed, bedside tables, a TV, a desk, and a wardrobe.

Executive Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Double Room

A hotel room with a bed, a hammock, a desk, and two framed pictures on the wall.

Classic Double Room

7.8 out of 10
Good
(6 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Santarém is home to Hotel Palace Santarem. Nossa Senhora da Conceicao and St. Raymond Parish are local landmarks, and some of the area's activities can be experienced at Port of Santarem and Santarem's Harbor. Centro de Artesanato Cristo Rei and Ceramica Tapajonica are also worth visiting. Visit our Santarém travel guide
Map
Av. Rui Barbosa, 726 - Santana, Santarém, 68005-000

What's nearby

  • Igreja Matriz
    3 min walk - 0.2 miles
  • Nossa Senhora da Conceicao
    3 min walk - 0.2 miles
  • Sacred Art Museum
    3 min walk - 0.2 miles
  • Centro de Artesanato Cristo Rei
    3 min walk - 0.2 miles
  • Museu Joao Fona
    7 min walk - 0.4 miles

Getting around

  • Santarem (STM-Maestro Wilson Fonseca)
    38 min drive

Restaurants

  • Bonzão Lanche
    5 min walk
  • Cr Panificadora
    5 min walk
  • Kiko's Lanche
    3 min walk
  • Espaço Halaide's
    5 min walk
  • Bar Dona Breja
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • Elevator

More

  • Ballroom
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Frequently asked questions

Is Hotel Palace Santarem pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Palace Santarem?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Palace Santarem?

Check-out is at noon.

Where is Hotel Palace Santarem located?

Situated in Santarém, this hotel is within a 5-minute walk of Centro de Artesanato Cristo Rei, Museu Dica Frazao, and Sacred Art Museum. Igreja Matriz and Nossa Senhora da Conceicao are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Palace Santarem Reviews

8.6

Excellent

8.6

Cleanliness

8.6

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 106 out of 213 reviews
Rating 8 - Good. 60 out of 213 reviews
Rating 6 - Okay. 40 out of 213 reviews
Rating 4 - Poor. 6 out of 213 reviews
Rating 2 - Terrible. 1 out of 213 reviews

Reviews

Verified review

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 3 nights in Aug 2024
Verified review

6/10 Okay

Jennifer

Disliked: Staff & service, property conditions & facilities
The Wi-Fi was inconsistent, and the noise within the hallway was very loud. However, the staff were always considerate. You can quickly walk to places of interest, so location is great.
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Silvio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
City hotel with nice amenities
Stayed 1 night in Jul 2022
Verified review

8/10 Good

ramazan

Clean room good staff
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

CELSO

Recebi o quarto sem papel higiênico e sem toalha de rosto
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Estadia excelente e equipe solícita.
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Airton

Disliked: Staff & service
Café da manhã razoável, hotel antigo, extrema dificuldade em estacionar
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Guilherme

Liked: Cleanliness, staff & service, amenities
Excelente o Hotel, cafe da manha perfeito.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Fred

Liked: Cleanliness, amenities, property conditions & facilities
Dit was de tweede keer dat we hier verbleven, zeer schoon super aardig personeel en de lokatie is perfect 10 minuten lopen naar de boulevard. Ontbijt is voldoende en vers.
Stayed 7 nights in Jan 2026
Verified review

6/10 Okay

PAULO

Liked: Cleanliness
O quarto estava em boas condições, exceto quanto ao banheiro extremamente estreito e aporta do box estava emperrada, não permitindo fechar.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Kemersson

boa opção!
Stayed 1 night in Jan 2026
Verified review

8/10 Good

MARTHA

Liked: Cleanliness, staff & service, amenities
Bom!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Rosimar A R Resende

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto era grande e bom, ar condicionadao funcionando e o café muito bom!
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Lucas

Disliked: Cleanliness, amenities
Não gostei da limpeza, e a tampa do sanitário estava solta, caindo toda hora. Tinha um retorno de cheiro desagradável do ralo. A central de ar condicionado barulhenta.
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

RICARDO DE MELLO

Liked: Cleanliness, staff & service
Falta de manutenção devido ao vazamento de água no box para o banheiro, falta de disponibilidade de secador de cabelo.
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

joao

Liked: Cleanliness, staff & service
No meu quarto tinha muitas goteiras e a tv não pegava canal aberto.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Andreia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto simples, mas bem espaçoso e com boa manutenção. Atendimento muito bom. Está no centro, então a região fica um pouco mais vazia a noite, mas me desloquei com tranquilidade. Bom café da manhã e equipe muito solícita.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

William Barbosa

Liked: Cleanliness, staff & service, property conditions & facilities

Acho que é o melhor da cidade

Mas há quartos sem janela
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Ana Ulisses

Liked: Staff & service
Hotel ok. Central. Bom café da manhã. Varanda do quarto feia é inútil. Poderia ter um varal ou uma mesinha .
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities
Ok, o café da manha muito bom e os funcionários muito simpáticos.
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Estadia rápida (quarto trocado)

Fui alocado em um quarto sem janelas e com cama de solteiro grande, quando na reserva solicitei o quarto com cama queen. Minha estadia foi corrida e curta. Por isso, quando notei o erro nem valia mais a pena solicitar mudar o quarto. O hotel, entretanto, está em boas condições gerais. Quarto bem limpo, cama confortável, boa localização.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Gilberto

Liked: Property conditions & facilities
Disliked: Cleanliness
A experiência no hotel Palace foi razoável tendo em vista que o pior aspecto foi de longe a limpeza do local. O banheiro tinha limo nos rejuntes, a cama cheia de poeira embaixo, o armário de guardar as roupas todo empoeirado também. Permanecemos 9 dias hospedados e solicitamos limpeza no quarto três vezes, nas quais aparentemente apenas o lixo foi retirado. Ar condicionado fazendo muito barulho e, às vezes, escorria água na parede. Café da manhã ok, sem variedades, então se vc ficar hospedado mais dias terá sempre o mesmo cardápio. Das boas qualidades, esteve o atendimento às necessidades junto à recepção que prontamente resolveu todas as solicitações.
Stayed 10 nights in Jun 2025
Verified review

8/10 Good

Thiago do Carmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom custo benefício

Boa hospedagem em Santarém.
Stayed 5 nights in Mar 2025
Verified review

8/10 Good

Jaqueline

Disliked: Property conditions & facilities, room comfort
O quarto tinha um cheiro de mofo, não sei se é normal pela região ser muito chuvosa. Mas, reclamei e tentar minimizar o cheiro. Pedi para trocar de quarto e não fizeram. No mais, o café da manhã é bem variado e a recepção busca ser solicita.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Mauro

Liked: Cleanliness, property conditions & facilities, room comfort
hotel simples mas atende bem o que se propõem, bem localizado e equipe competente, quarto bem arejado e confortável, não tem luxo mas é muito bom.
Stayed 3 nights in Apr 2025