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Hotel Açay

3.0 star property
Hotel in Santarém with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Açay

Ecotours
Interior
Deluxe Quadruple Room (Master) | 1 bedroom, in-room safe, blackout drapes, iron/ironing board
View from property
Premium Quadruple Room | Balcony

Reviews

7.8 out of 10
Good

Popular amenities

  • Laundry
  • Air conditioning
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Breakfast included

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Premium Twin Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Premium Twin Room

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Digital channels
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Single Room

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Digital channels
In-room safe
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Premium Room

Premium Room | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Premium Room

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Digital channels
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Digital channels
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Quadruple Room

Premium Quadruple Room | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Premium Quadruple Room

Highlights

Balcony
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Digital channels
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Premium Triple Room

Premium Triple Room | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Premium Triple Room

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Digital channels
In-room safe
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About the neighborhood

Map
Br. 163, Av. Cuibá Nº 2606, canto com Rob, Santarém, Pará, 68040-400

What's nearby

  • Bosque Santa Lucia - 10 min walk - 0.6 miles
  • Paraiso Shopping Center - 19 min walk - 1.0 mile
  • Port of Santarem - 3 min drive - 1.9 miles
  • Igreja Matriz - 4 min drive - 2.3 miles
  • Maracana Beach - 6 min drive - 3.0 miles

Getting around

  • Santarem (STM-Maestro Wilson Fonseca) - 28 min drive

Restaurants

  • ‪Feira do Pescado - ‬10 min walk
  • ‪Pizzaria Napolitana - ‬13 min walk
  • ‪Restaurante Piu-Piu - ‬4 min walk
  • ‪Clicia Lanche - ‬16 min walk
  • ‪Pizzaria e Lanchonete Aky - ‬16 min walk

About this property

Hotel Açay

Property highlights
At Hotel Açay, you can look forward to a free breakfast buffet, a garden, and laundry facilities. In addition to a conference center and a restaurant, guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • Luggage storage, a porter/bellhop, and an elevator
  • A front-desk safe, a TV in the lobby, and a reception hall
Room features
All 60 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 42-inch LCD TVs with digital channels
  • Refrigerators, daily housekeeping, and phones

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Conference center (807 square feet of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 2:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 9.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
No pets and no service animals are allowed at this property

Property is also known as

Hotel Açay Santarem
Açay Santarem
Hotel Açay Hotel
Hotel Açay Santarém
Hotel Açay Hotel Santarém

Frequently asked questions

Is Hotel Açay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Açay?

Self parking is free at this property.

What time is check-in at Hotel Açay?

Check-in start time: noon; Check-in end time: 2:30 AM.

What time is check-out at Hotel Açay?

Check-out is at noon.

Where is Hotel Açay located?

Situated in Santarém, this hotel is within 1 mi (2 km) of Bosque Santa Lucia and Paraiso Shopping Center. Municipal market and Santarem's Harbor are also within 2 mi (3 km).

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Hotel Açay Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 33 out of 103 reviews
Rating 8 - Good. 39 out of 103 reviews
Rating 6 - Okay. 18 out of 103 reviews
Rating 4 - Poor. 8 out of 103 reviews
Rating 2 - Terrible. 6 out of 103 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed a place near airport with reliable 24 hour front desk, as I was arriving on a late flight. This hotel had that, and service and breakfast was good.
Stayed 1 night in Feb 2025

8/10 Good

joao

Liked: Cleanliness, staff & service, property conditions & facilities
good condition and facilities
Stayed 1 night in Jun 2024

6/10 Okay

Alana

Disliked: Cleanliness, staff & service, property conditions & facilities
Noisy, small room. Not very clean
Stayed 1 night in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
All good, but no drinking water in the room or available in the lobby. Instead, you had to buy it from the reception area
Stayed 3 nights in Aug 2024

6/10 Okay

David

Liked: Cleanliness
Disliked: Amenities
No pool. Indifferent staff. Small rooms.
Stayed 1 night in Sep 2022

10/10 Excellent

Marilurdes Ribeiro

Stayed 1 night in Feb 2025

4/10 Poor

eloanne

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

JEAN CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Larissa

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Barulho e cama desconfortável

O hotel parece que não recebe manutenção... O quarto tinha varanda mas a porta não faz isolamento com barulho da rua, ou seja, quase não conseguimos dormir, além disso, ficamos no segundo andar e no andar superior era barulho o dia inteiro. O colchão era tão mole que quando a gente deitava fazia um buraco.
Stayed 5 nights in Dec 2024

8/10 Good

Demetrius

Stayed 1 night in Dec 2024

10/10 Excellent

Creso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo

Confortio, limpeza e hospitalidade.
Stayed 3 nights in Dec 2024

8/10 Good

Andressa

Stayed 1 night in Dec 2024

8/10 Good

Maurilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

8/10 Good

Sandro de f

Liked: Staff & service
Stayed 4 nights in Oct 2024

6/10 Okay

Iza Amelia

Stayed 1 night in Oct 2024

10/10 Excellent

Thamiris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Jerfson

Stayed 1 night in Oct 2024

10/10 Excellent

Nicholas

Stayed 1 night in Sep 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima
Stayed 1 night in Sep 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima
Stayed 2 nights in Sep 2024

4/10 Poor

Ivan

Disliked: Cleanliness, property conditions & facilities, room comfort

DECEPÇAO

HOTEL MUITO RUIM, QUARTO UMA RATOEIRA DE PEQUENO, O BANHEIRO RIDICULO, FEITO PARA ANAO CAMA PESSIMA
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness

Suportável porque foram apenas dois dias

Boa localização. Muito barulho no quarto por causa do trânsito intenso de carretas e outros até altas horas. Café da manhã sem organização por causa do espaço pequeno.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rosimarybricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

4/10 Poor

JOSÉ MAURO

Stayed 2 nights in Aug 2024