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Sercotel El Balcón de la Bahía

3.0 star property
Hotel with a seasonal outdoor pool, a quick walk to Paseo de Pereda

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Photo gallery for Sercotel El Balcón de la Bahía

Exterior
Exterior
Junior Suite, 1 Queen Bed, City View, Tower | 1 bedroom, down comforters, minibar, in-room safe
1 bedroom, down comforters, minibar, in-room safe
Premier Double or Twin Room | 1 bedroom, down comforters, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Pool
  • Parking available
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double or Twin Room, Terrace

1 bedroom, down comforters, minibar, in-room safe

Deluxe Double or Twin Room, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Mini-fridge
Smart TV
Renovated in 2022
Separate bedroom
  • City view
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

1 bedroom, down comforters, minibar, in-room safe

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Smart TV
Renovated in 2022
Separate bedroom
Blackout drapes/curtains
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite, 1 Queen Bed, City View, Tower

1 bedroom, down comforters, minibar, in-room safe

Junior Suite, 1 Queen Bed, City View, Tower

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Smart TV
Renovated in 2022
Separate bedroom
Blackout drapes/curtains
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Double or Twin Room

1 bedroom, down comforters, minibar, in-room safe

Premier Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Smart TV
Renovated in 2022
Separate bedroom
Blackout drapes/curtains
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double Room, 1 Queen Bed

1 bedroom, down comforters, minibar, in-room safe

Standard Double Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Smart TV
Renovated in 2022
Separate bedroom
Blackout drapes/curtains
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room, Bay View, Tower

1 bedroom, down comforters, minibar, in-room safe

Deluxe Double or Twin Room, Bay View, Tower

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Mini-fridge
Smart TV
Renovated in 2022
Separate bedroom
  • Bay view
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite, Terrace

1 bedroom, down comforters, minibar, in-room safe

Junior Suite, Terrace

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Smart TV
Renovated in 2022
Separate bedroom
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Paseo Menéndez Pelayo 44, Santander, Cantabria, 39006

What's nearby

  • El Sardinero Stadium - 14 min walk - 0.8 miles
  • Santander Ferry Terminal - 16 min walk - 0.9 miles
  • Gran Casino del Sardinero - 16 min walk - 0.9 miles
  • El Sardinero Beach - 17 min walk - 0.9 miles
  • Palacio de la Magdalena - 7 min drive - 2.0 miles

Getting around

  • Santander (YJL-Santander Train Station) - 7 min drive
  • Santander (SDR) - 15 min drive

Restaurants

  • ‪Del Puerto - ‬6 min walk
  • ‪La Bombi - ‬4 min walk
  • ‪Sakura - ‬4 min walk
  • ‪Taj Mahal Restaurante - ‬5 min walk
  • ‪Moondog - ‬3 min walk

About this property

Sercotel El Balcón de la Bahía

Hotel remodeled in 2022 and located near Gran Casino del Sardinero
Located close to Chico Port and Paseo de Pereda, Sercotel El Balcón de la Bahía provides a terrace and a garden. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Self parking (surcharge), express check-out, and express check-in
  • Luggage storage, outdoor furniture, and a banquet hall
  • A front-desk safe, smoke-free premises, and tour/ticket assistance
Room features
All guestrooms at Sercotel El Balcón de la Bahía boast perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and showers
  • 40-inch Smart TVs with Netflix and digital channels
  • Wardrobes/closets, LED light bulbs, and mini fridges

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Beach shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, uncovered self parking on site (EUR 17 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (35 inches high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1850
  • Double-glazed windows
  • Renovated entire property - September 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels
  • Netflix

Food and drink

  • Espresso maker
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: EUR 17 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from March 24 to October 31
Pool access available from 10:30 AM to 8:30 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Sercotel El Balcón de la Bahía have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:30 AM–8:30 PM.

Is Sercotel El Balcón de la Bahía pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sercotel El Balcón de la Bahía?

Self parking is available for EUR 17 per night. Limited spots are available.

What time is check-in at Sercotel El Balcón de la Bahía?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Sercotel El Balcón de la Bahía?

Check-out is at noon.

Where is Sercotel El Balcón de la Bahía located?

Located in the heart of Santander, this hotel is within a 10-minute walk of Paseo de Pereda and Chico Port. Palace of Festivals of Cantabria and Centro Botín are also within 15 minutes. Santander Station is 21 minutes by foot and Santander (YJL-Santander Train Station) is 22 minutes.

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Sercotel El Balcón de la Bahía Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 74 out of 102 reviews
Rating 8 - Good. 19 out of 102 reviews
Rating 6 - Okay. 4 out of 102 reviews
Rating 4 - Poor. 3 out of 102 reviews
Rating 2 - Terrible. 2 out of 102 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10

Daniel and Victoria are friendly welcoming and informative, rooms have everything you need and very clean. Hotel is walkable to all amenities . A nice touch when you got back to your room there was a cake or pastry waiting for you , would definitely recommend and stay here if in the area
Stayed 4 nights in Apr 2025

10/10

Great boutique hotel. Service was great. Lovey area and everything was perfect. Would come back again if I was in the area.
Stayed 2 nights in Mar 2025

10/10

Amazing thank you so much!
Stayed 3 nights in May 2025

10/10

Excellent location and hospitality
Stayed 1 night in Sep 2024

10/10

The hotel was perfectly located the staff very helpful and friendly and the room was perfect
Stayed 4 nights in Jun 2024

10/10

Perfect!!
Stayed 4 nights in Jan 2025

10/10

Lovely hotel in a quiet street - a short walk away from main areas
Stayed 2 nights in Aug 2024

10/10

Beautiful place
Stayed 2 nights in Jul 2024

10/10

Friendly staff, had everything you could wish for, rooms we very clean and comfortable, convenient and good value. Would recommend.
Stayed 3 nights in Oct 2024

8/10

The room was great, but parking was awful.
Stayed 2 nights in Oct 2024

10/10

Wonderful hotel we couldn't have asked for more from the check in onwards everything was just perfect. We can't recommend this hotel highly enough. Staff deserve praise so professional yet friendly.
Stayed 4 nights in Sep 2024

10/10

Sooo friendly. Small quiet hotel within easy walking distance of puerto chico and main town and not far from El Sardinero beach. Really comfortable very welcoming with little details on way in and out. A great place to stay in Santander
Stayed 1 night in Oct 2024

10/10

Exceptional stay ,Daniel was amazing,from the glass of cava to explaining everything,showing us how things worked,and booking a taxi for the airport on departure. Loved the gift breakfast 💕 Room was immaculate, unfortunately we didn't use the pool or the gym but all looked amazing . Excellent location for old town
Stayed 2 nights in Sep 2024

10/10

I thought it was a very good quiet location. Staff were very freindly and very informative especially daniel! Room had everything you needed loved the daily pastries. The walls were quite thin so could hear a little noise from next door but apart from that was great!
Stayed 4 nights in Oct 2024

10/10

Really nice hotel in a great location. The staff at reception were incredible and their service really made our stay. The room was comfortable and a good size. The pool is deeper than it looks and was a nice touch.
Stayed 1 night in Jul 2024

10/10

Stayed two nights here, a really nice small hotel, very friendly and near city centre. We even got a welcome drink. Our room had a balcony with city view. Will definitely stay again. Very nice and helpful people in the reception too!
Stayed 2 nights in Jun 2024

8/10

Prima hotel, netjes
Stayed 1 night in May 2024

10/10

Staff were friendly and helpful, room was nice and the view over the Bahia fantastic
Stayed 3 nights in Jul 2022

10/10

Great location 5 minutes walk from the seafront, shops, restaurants and public transport. Knowledgeable, friendly, helpful and polite staff. Modern decor and lovely relaxing back yard with a plunge pool with lovely flora.
Stayed 4 nights in Jun 2024

8/10

A nice little hotel in a nice little city. Perfect for exploring the city and yet being in a quiet neighborhood.
Stayed 1 night in Jul 2021

8/10

Paula looked after us very well. Our initial room had a sink within The bedroom which is not acceptable to us, but Paula sorted a change for the last two nights. Great location for walking to lots of bars as well as waterfront, but quiet generally.
Stayed 3 nights in Sep 2024

8/10

Beautifully kept small hotel, very close to old town . Nice staff. Room we had booked was fine but bed was too small, so we upgraded to a suite with a balcony and direct access to garden, which was excellent value for money. Parking quite restricted but fine with assistance
Stayed 3 nights in Jun 2024

10/10

Staff are incredibly friendly and helpful. Lovely touch on both arrival ( glass of cava) and departure (small gift). Location is good for walking to central areas. Rooms very clean and modern. Only downside is parking which is very tight and there are only half a dozen spaces ( hotel is small probably no more than 15 rooms total so presumably sufficient). We would definitely stay there again.
Stayed 2 nights in Jun 2024

10/10

The people at the front desk (Isabel & George especially) were very helpful in all things. They were eager to help and had plenty of suggestions for places to eat and things to see. I can't wait to stay here again!
Stayed 2 nights in Jun 2022

10/10

Staff were very helpful in telling us about the area or booking a table or telling the (pre-arranged) taxi driver where to find us! Walkable from many good eating places - we liked Sukura and the Pizza place just down the street. Very quiet and nice rooms.
Stayed 3 nights in Aug 2022