Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew

Sercotel El Balcón de la Bahía

3.0 star property
Hotel with an outdoor pool, 6-minute walk to Paseo de Pereda

Choose dates to view prices

Sercotel El Balcón de la Bahía, close to Chico Port and Paseo de Pereda, offers a serene escape with its garden and outdoor pool. Unwind on the sun-kissed terrace or take a dip in the pool surrounded by loungers and umbrellas. With free in-room WiFi, express check-in/out, luggage storage, front-desk safe, tour assistance and elevator access.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double or Twin Room, Bay View, Tower

Deluxe Double or Twin Room, Bay View, Tower | 1 bedroom, down comforters, minibar, in-room safe

Deluxe Double or Twin Room, Bay View, Tower

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Terrace
Air conditioning
Heating
Smart TV
Renovated in 2022
Blackout drapes/curtains
Down duvet
Separate bedroom
  • 18 sq m
  • Bay view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premier Double or Twin Room

Premier Double or Twin Room | 1 bedroom, down comforters, minibar, in-room safe

Premier Double or Twin Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Heating
Smart TV
Renovated in 2022
Blackout drapes/curtains
Down duvet
Separate bedroom
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room, Terrace

Deluxe Double or Twin Room, Terrace | 1 bedroom, down comforters, minibar, in-room safe

Deluxe Double or Twin Room, Terrace

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Terrace
Air conditioning
Heating
Smart TV
Renovated in 2022
Blackout drapes/curtains
Down duvet
Separate bedroom
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed | 1 bedroom, down comforters, minibar, in-room safe

Standard Double Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Smart TV
Renovated in 2022
Blackout drapes/curtains
Down duvet
Separate bedroom
Private bathroom
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room

1 bedroom, down comforters, minibar, in-room safe

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Smart TV
Renovated in 2022
Blackout drapes/curtains
Down duvet
Separate bedroom
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite, Terrace

1 bedroom, down comforters, minibar, in-room safe

Junior Suite, Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Heating
Smart TV
Renovated in 2022
Blackout drapes/curtains
Separate bedroom
Down duvet
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, City View, Tower

Junior Suite, 1 Queen Bed, City View, Tower | 1 bedroom, down comforters, minibar, in-room safe

Junior Suite, 1 Queen Bed, City View, Tower

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Renovated in 2022
Blackout drapes/curtains
Separate bedroom
Down duvet
Private bathroom
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Map
Paseo Menéndez Pelayo 44, Santander, Cantabria, 39006

What's nearby

  • Chico Port - 6 min walk - 0.4 miles
  • Gran Casino del Sardinero - 16 min walk - 0.9 miles
  • Santander Ferry Terminal - 16 min walk - 0.9 miles
  • El Sardinero Beach - 16 min walk - 0.9 miles
  • Palacio de la Magdalena - 7 min drive - 2.0 miles

Getting around

  • Santander (YJL-Santander Train Station) - 7 min drive
  • Santander (SDR) - 15 min drive

Restaurants

  • ‪La Mulata - ‬3 min walk
  • ‪Taj Mahal - ‬5 min walk
  • ‪Casa De Comidas De Tetuan - ‬6 min walk
  • ‪Bar Sandoñana - ‬4 min walk
  • ‪Pizzería Pinocho - ‬3 min walk

About this property

Sercotel El Balcón de la Bahía

Hotel remodeled in 2022 and located near Gran Casino del Sardinero
Located close to Chico Port and Paseo de Pereda, Sercotel El Balcón de la Bahía provides a 24-hour business center. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Self parking (surcharge), express check-out, and express check-in
  • Bicycle parking, a banquet hall, and 1 meeting room
  • Smoke-free premises, an elevator, and luggage storage
Room features
All guestrooms at Sercotel El Balcón de la Bahía boast perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and showers
  • 40-inch Smart TVs with Netflix, streaming services, and digital channels
  • Wardrobes/closets, LED light bulbs, and heating

Similar properties

1 bedroom, minibar, in-room safe, desk

Hotel Bahia

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 1,022 reviews
Hotel Bahia

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Beach shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, uncovered self parking on site (EUR 17 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • Bicycle storage
  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center (420 square feet of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (35 inches high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1850
  • Double-glazed windows
  • Renovated entire property - September 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 9:00 PM to 9:00 AM

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children 9 and younger are not allowed at this property; All guests older than 9 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: EUR 17 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 9:00 AM to 9:00 PM
Children 9 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Sercotel El Balcón de la Bahía have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Sercotel El Balcón de la Bahía pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sercotel El Balcón de la Bahía?

Self parking is available for EUR 17 per night. Limited spots are available.

What time is check-in at Sercotel El Balcón de la Bahía?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Sercotel El Balcón de la Bahía?

Check-out is at noon.

Where is Sercotel El Balcón de la Bahía located?

Located in the heart of Santander, this hotel is within a 10-minute walk of Paseo de Pereda and Chico Port. Palace of Festivals of Cantabria and Centro Botín are also within 15 minutes. Santander Station is 21 minutes by foot and Santander (YJL-Santander Train Station) is 22 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Sercotel El Balcón de la Bahía Reviews

9.2

Wonderful

9.6

Cleanliness

8.8

Amenities

9.6

Staff & service

9.2

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 93 out of 127 reviews
Rating 8 - Good. 21 out of 127 reviews
Rating 6 - Okay. 8 out of 127 reviews
Rating 4 - Poor. 3 out of 127 reviews
Rating 2 - Terrible. 2 out of 127 reviews

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Well located away from city center but walkable distance. Very good staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel lovely staff would definitely stay again
Stayed 1 night in May 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Excellent clean hotel and in a great location. Staff extremely friendly and very helpful
Stayed 3 nights in May 2025

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for a night or two

The best, most comprehensive check in ever! A very decent hotel, excellent position. Would recommend
Stayed 1 night in May 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely our go to hotel if we visit Santander.

A really great find. Beautiful boutique hotel. Everything was wonderful from Victoria's welcome to little touches like coffee, fruit and cake in the guest room.
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The hotel was perfectly located the staff very helpful and friendly and the room was perfect
Stayed 4 nights in Jun 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Great boutique hotel. Service was great. Lovey area and everything was perfect. Would come back again if I was in the area.
Stayed 2 nights in Mar 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

When I arrived later than expected, Victoria was so helpful; and the next morning she even helped me with my bags, despite being told that it was OK. Great place; I’d definitely stay again. It was clean, tidy & comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short break

Few ants in the room and room still very hot with the air con on
Stayed 3 nights in Jun 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful in telling us about the area or booking a table or telling the (pre-arranged) taxi driver where to find us! Walkable from many good eating places - we liked Sukura and the Pizza place just down the street. Very quiet and nice rooms.
Stayed 3 nights in Aug 2022

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
I thought it was a very good quiet location. Staff were very freindly and very informative especially daniel! Room had everything you needed loved the daily pastries. The walls were quite thin so could hear a little noise from next door but apart from that was great!
Stayed 4 nights in Oct 2024

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay

Beautifully kept small hotel, very close to old town . Nice staff. Room we had booked was fine but bed was too small, so we upgraded to a suite with a balcony and direct access to garden, which was excellent value for money. Parking quite restricted but fine with assistance
Stayed 3 nights in Jun 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Paula looked after us very well. Our initial room had a sink within The bedroom which is not acceptable to us, but Paula sorted a change for the last two nights. Great location for walking to lots of bars as well as waterfront, but quiet generally.
Stayed 3 nights in Sep 2024

6/10 Okay

Arina

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was not a full service property. They did supply some sort of breakfast. The cost is too high for the value. Parking was not nearb
Stayed 1 night in Sep 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service
The hotel was not quite what we imagined as there were no facilities at all apart from tea and coffee making and pastries/biscuits in the room. This was mainly our fault as we hadn’t checked the details properly and didn’t realise there was no bar or breakfast. There is an outdoor pool but it didn’t look inviting. Staff are wonderful and helpful and the location is great so easy walking to the port and restaurants. The room was very clean. We had a sea view but in the distance over rooftops.
Stayed 2 nights in Sep 2024

6/10 Okay

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, hvac too hot
Stayed 1 night in Sep 2025

10/10 Excellent

Juana Angélica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad es preciosa. Daniel y Caterina son excelentes en trato y en eficiencia. Sin duda volveremos !
Stayed 1 night in Sep 2025

6/10 Okay

James

Liked: Cleanliness, staff & service
Positives - Earnest and eager reception staff. Small enclosed terrace/balcony. Negatives - Very small bedroom. Lack of privacy (toilet and shower). Car parking isn't easy.
Stayed 1 night in Sep 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is really amazing and kind
Stayed 1 night in Sep 2025

10/10 Excellent

Asra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You should absolutely stay here if you are considering this hotel. Daniel and Katia, the two staff members with whom I engaged the most, are so professional and so genuinely kind. (they would even bring me by my name every day!) I stayed for one full week in a room with a beautiful balcony and wonderful amenities. They seem to think of everything that you might need and they go above and beyond in terms of what they provide in the room. They’re also very generous with the coffee and snacks that they provide each day and it wasn’t unusual for me to be asked by the team if I needed anything else. They genuinely wanted to make sure that my stay was as comfortable as possible. The hotel itself is beautiful and the location, in a spectacular neighborhood, is absolutely perfect and convenient to everything. Somehow you’re close to everything but it’s still a quiet peaceful street, and you really feel immersed in the real life of the residents. In the end, I think it is the staff who makes a place special and that was my experience here. I can’t thank them enough, and I definitely will return!
Stayed 7 nights in Aug 2025

10/10 Excellent

Matteo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estructura muy linda, piscina espectacular y camera ordenada, siempre limpia y aprovechada de todo, comprendido dulces, cafè y agua gratuitos. Equipo muy gentil y disponible
Stayed 2 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Katia greeted us and toured us the property. Very nice and professional.
Stayed 1 night in Jul 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were being hassled but dealt with the complainants well and made us feel welcome and at ease. Well located for everything Santander has to offer but important to pre book car parking as this is limited
Stayed 1 night in Jul 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, nothing too much trouble. Excellent restaurant recommendations, pool area a godsend. They constantly contacted us to check all was ok. Had a superior room with a balcony overlooking the pool. Local pastry delivered for a complementary breakfast
Stayed 4 nights in Jul 2025

10/10 Excellent

Alejandra Reyes

Liked: Cleanliness, amenities, property conditions & facilities
Hermoso hotel, bien ubicado, super limpio, suit hermosa, personal amable….vale mucho la pena! Estuvimos muy contentos….Daniel es un super anfitrion
Stayed 3 nights in May 2025

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia ®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP® Travel Center powered by Expedia® directly for full details. AARP and its affiliates are not insurers.