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Hotel Portal

Property class: 3

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Photo gallery for Hotel Portal

Lobby - Hotel Portal (Santana do Livramento)
Room - Hotel Portal (Santana do Livramento)
Buffet - Hotel Portal (Santana do Livramento)
Room - Hotel Portal (Santana do Livramento)
Lobby - Hotel Portal (Santana do Livramento)
Hotel Portal provides amenities like a free breakfast buffet and dry cleaning/laundry services. Guests can connect to free in-room WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
  • Room service

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Room

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Room

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

About the neighborhood

Santana do Livramento Centro, a neighborhood in Santana do Livramento, is home to Hotel Portal. The area's natural beauty can be seen at International Plaza and Lake Batuva Park. Visit our Santana do Livramento travel guide
Map
Av. Tamandaré, 2076, Santana do Livramento, RS

What's nearby

  • International Plaza
    1 min walk - 0.1 miles
  • David Canabarro Municipal Museum
    9 min walk - 0.5 miles
  • David Canabarro Museum
    9 min walk - 0.5 miles
  • Lake Batuva Park
    5 min drive - 2.9 miles

Getting around

  • Santana do Livramento Station
    6 min drive
  • Rivera (RVY)
    15 min drive

Restaurants

  • Padaria Florense
    5 min walk
  • Iglu Via Park
    1 min walk
  • El Americano
    5 min walk
  • Padaria La Familia
    5 min walk
  • Galpón Parrillada
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (BRL 25 per night)

Food and drink

  • Free buffet breakfast available daily

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Built in 1989

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower

Entertainment

  • LCD TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for BRL 50.0 per day
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Self parking fee: BRL 25.00 per night
  • Rollaway bed fee: BRL 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Frequently asked questions

Is Hotel Portal pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for BRL 25.00 per night.

What time is check-in at Hotel Portal?

Check-in begins at 2:00 PM.

What time is check-out at Hotel Portal?

Check-out is at 11:00 AM.

Where is Hotel Portal located?

Located in Santana do Livramento Centro, this hotel is within a 10-minute walk of International Plaza, David Canabarro Municipal Museum, and David Canabarro Museum. Lake Batuva Park is 2.9 mi (4.7 km) away. Santana do Livramento Station is 23 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Portal Reviews

7.2

Good

7.4

Cleanliness

8.0

Location

7.6

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 27 out of 209 reviews
Rating 8 - Good. 87 out of 209 reviews
Rating 6 - Okay. 64 out of 209 reviews
Rating 4 - Poor. 27 out of 209 reviews
Rating 2 - Terrible. 4 out of 209 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Razoavel

Razoavel
Stayed 1 night in Dec 2020
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Não é mais o mesmo...

O quarto não tinha cortinas black out! Acordamos antes das sete horas com sol direto no nosso quarto! Mas o pior foi no checkout que cobraram a garagem, fato que não estava mencionado na hora em que fiz a reserva! O hotel precisa uma renovada geral. Cama boa e chuveiro bom. O resto, deixou a desejar.
Stayed 1 night in Oct 2020
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort
Hotel precisa de uma reforma urgente , móveis ,frigobar e banheiro muito velho. A cama era boa, lençóis cheirosos e toalhas branauinhas apesar de serem velhas. Os funcionários muito atenciosos e gentis.
Stayed 3 nights in Oct 2020
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities, room comfort

Razoável

Hotel necessita de reforma, água do chuveiro fria, azulejos em péssimo estado, café da manhã razoável, atendimento dos colaboradores excelente muito prestativos, localização ótima, custo benefício bom.
Stayed 2 nights in Sep 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Há anos eu não aparecia em Livramento. Sempre nos hospedamos no Portal. O hotel continua bom, com uma cama muito boa, chuveiro excelente e os funcionários muito gentis. Vale a pena!
Stayed 1 night in Sep 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

muito boa

Muito boa
Stayed 1 night in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno para hacer parada de ruta

Todo bien, hotel limpio
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

atendimento excelente

Foi muito agradável. Deu problema com a minha reserva pelo site, mas prontamente o recepcionista do hotel, como a atendente do hoteis.com rapidamente resolveram. São muito atenciosos e fazem de tudo para agradar. Super recomendo.
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Bwc do quarto horrivel! Atendimento muito bom
Stayed 7 nights in Dec 2019
Verified review

6/10 Okay

Razoável

Boa localização, próximo à área central de compras em.Rivera. Atendimento cordial. Quartos confortáveis, mas antigos, à espera de uma reforma. Cama Box, tv tela plana, ar condicionado. Banho razoável. O café da manhã estava caótico, com desabastecimento, reposição lenta e atendimento precário. Há estacionamento no local.
Stayed 1 night in Dec 2019
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Não gostei.

Hotel muito velho, banheiro péssimo, Wi-Fi não funciona, TV não pega nada só chuvisco está apoiada sobre um movel.
Stayed 2 nights in Nov 2019
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Bom só o café da manhã; ar-condicionado não funcionava, cama ruim, frigobar quebrado, não tinha sequer uma cadeira no quarto...
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Liked: Staff & service
Limpeza,cama, espaço e café da manhã.funcionarios muitos atenciosos.
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service

7,5

Localização, limpeza,café da manhã e atendimento muito bom.As instalações do prédio necessitam de reparos, muito antigo , quarto e banheiro as paredes sem manutenção.
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

De acordo com o preço cobrado.

Hotel de acordo com o preço. Estacionamento terrível, carros maiores passam trabalho para estacionar.
Stayed 2 nights in Aug 2019
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Avaliação do hotel

O hotel é simples mas tem uma maravilhosa localização para compras em Riviera. Apenas 1 quadra. O café é bom. Somente achei meio sujo os carpês dos corredores e a garagem não estar inclusa na diária. Mas são agradáveis. Foi uma ótima viagem.
Stayed 2 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
café da manhã muito bom, instalações do banheiro um pouco deteriorada
Stayed 2 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Bom, mas precisa melhorar

Quarto muito bom e estrutura do hotel suficiente para um breve período de compras na Fronteira. Localização excepcional. No entanto, o banheiro do quarto deixou muito a desejar: visual desleixado, box descuidado e porta que não fechava sequer com chave. Falha grave do hotel.
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Liked: Staff & service, amenities
hotel bem localizado , próximo ao centro de compras de Rivera , quarto amplo e agilidade no atendimento.
Stayed 2 nights in Jul 2019
Verified review

6/10 Okay

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Quarto espaçoso, camas confortaveis e limpas, somente o banheiro deixa a desejar, Fede a Mer..., aspecto de sujo, o que salva é o chuveiro(ducha). Tv. nao funciona, internet. Péssima, poucas tomadas alem de ter uma bem na cabeceira(meio da cama)PERIGO, Café excelente. ótima localização para compras, Se for ficar mais dias deve se acostumar com o mau cheiro do Banheiro. Mas para um fim de semana é bom
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Localização previlegiada

O banheiro do quarto estava sujo e água quente deficiente. O resto estava normal.
Stayed 2 nights in Jul 2019
Verified review

6/10 Okay

Liked: Cleanliness

Bom para viagens rápidas

A localização e o atendimento dos funcionários são os pontos altos do hotel. Pegamos os dias mais frio deste inverno e ficamos decepcionados com o aquecimento do chuveiro. O frigobar não é abastecido dia a dia.
Stayed 2 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa localização e tranquilidade para passear, além de poder contar com um bom café da manhã
Stayed 2 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Destaco o atendimento dos funcionários como excelente
Stayed 1 night in Jun 2019