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Santa Susanna Resort Affiliated by FERGUS

Property class: 3

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Photo gallery for Santa Susanna Resort Affiliated by FERGUS

A swimming pool with a water play area featuring slides and a water slide. - Santa Susanna Resort Affiliated by FERGUS (Santa Susanna)
A room with a TV on a wooden stand, a chair, and a window with orange curtains. - Santa Susanna Resort Affiliated by FERGUS (Santa Susanna)
A hotel room with two beds, a desk, a chair, a television, and a sliding glass door to a balcony. - Santa Susanna Resort Affiliated by FERGUS (Santa Susanna)
A bedroom with a double bed, a wooden wardrobe, a desk with a chair, and a television. - Santa Susanna Resort Affiliated by FERGUS (Santa Susanna)
A hotel with a traditional European architectural style, featuring a prominent balcony and a sign indicating it is a hotel. - Santa Susanna Resort Affiliated by FERGUS (Santa Susanna)
You can look forward to a free breakfast buffet, a nightclub, and a poolside bar at Santa Susanna Resort Affiliated by FERGUS. For some rest and relaxation, visit the hot tub. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a garden and an arcade/game room, guests can connect to in-room WiFi (surcharge).

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
  • Restaurant
  • Bar

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Double Room

A hotel room with two beds, a TV, a desk, and a balcony with a view.

Standard Double Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Pool View

A hotel room with two beds, a TV, a desk, and a balcony with a view.

Standard Double Room, Pool View

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Triple Room

A hotel room with two beds, a desk, a TV, and a balcony with a view.

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Triple Room, Pool View

A hotel room with two beds, a desk, a chair, a television, and a sliding glass door to a balcony.

Standard Triple Room, Pool View

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Triple Room

A hotel room with two beds, a desk, a TV, and a balcony with a view.

Standard Triple Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, Pool View

A hotel room with two beds, a desk, a chair, a television, and a sliding glass door to a balcony.

Standard Triple Room, Pool View

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Quadruple Room

A hotel room with two beds, a desk, a TV, and a balcony with a view.

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Quadruple Room, Pool View

A hotel room with two beds, a desk, a TV, and a balcony with a view.

Standard Quadruple Room, Pool View

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Quadruple Room

A hotel room with two beds, a desk, a TV, and a balcony with a view.

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Quadruple Room, Pool View

A hotel room with two beds, a desk, a TV, and a balcony with a view.

Standard Quadruple Room, Pool View

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Quadruple Room

A hotel room with two beds, a desk, a TV, and a balcony with a view.

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Quadruple Room, Pool View

A hotel room with two beds, a desk, a TV, and a balcony with a view.

Standard Quadruple Room, Pool View

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Economy Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

DOUBLE WITH BALCONY

  • Sleeps 4

DOUBLE ECONOMY

  • Sleeps 4

DOUBLE STANDARD

  • Sleeps 4

About the neighborhood

Located in Santa Susanna, Santa Susanna Resort Affiliated by FERGUS is near a train station and near the beach. The area's natural beauty can be seen at Calella Beach and Fenals Beach. Kite & Paddel Surf Center Catalunya and Marimurtra Botanical Garden are also worth visiting. Visit our Santa Susanna travel guide
Map
Crta. Nacional 2, Km 680, Tordera, Santa Susanna, 08398

What's nearby

  • Platja Susana
    14 min walk - 0.8 miles
  • Les Caletes Beach
    14 min walk - 0.8 miles
  • Santa Susanna Beach
    17 min walk - 0.9 miles
  • Levante Beach
    19 min walk - 1.0 mile
  • Pineda de Mar Beach
    5 min drive - 1.6 miles

Getting around

  • Santa Susanna Station
    14 min walk
  • Girona (GRO-Costa Brava)
    36 min drive

Restaurants

  • El Mercat
    13 min walk
  • Aloha
    11 min walk
  • Hotel Indalo Park
    11 min walk
  • The Drunken Duck
    13 min walk
  • Prius Vilis
    15 min walk

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Property amenities

Internet

  • Available in all rooms: WiFi (EUR 10 per night)
  • Available in some public areas: WiFi (EUR 5 per day)

Parking and transportation

  • Free beach shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Hot tub
  • Nightclub
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Refrigerator on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • Elevator

Room amenities

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Refrigerator on request

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.99 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: EUR 10 per night (rates may vary)
  • Fee for wireless internet in public areas: EUR 5 per day (rates may vary)
  • An in-room refrigerator is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Does Santa Susanna Resort Affiliated by FERGUS have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

Is Santa Susanna Resort Affiliated by FERGUS pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Santa Susanna Resort Affiliated by FERGUS?

Check-in end time: anytime.

What time is check-out at Santa Susanna Resort Affiliated by FERGUS?

Check-out is at 10 AM.

Are there all-inclusive benefits at Santa Susanna Resort Affiliated by FERGUS?

Some rate plans available at this hotel are all-inclusive.

Where is Santa Susanna Resort Affiliated by FERGUS located?

Situated near the beach, this hotel is within 1 mi (2 km) of Les Dunes Beach, Platja Susana, and Les Caletes Beach. Levante Beach and Pineda de Mar Beach are also within 2 mi (3 km). Santa Susanna Station is 14 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Santa Susanna Resort Affiliated by FERGUS Reviews

7.4

Good

7.8

Cleanliness

8.2

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 6 out of 19 reviews
Rating 8 - Good. 6 out of 19 reviews
Rating 6 - Okay. 4 out of 19 reviews
Rating 4 - Poor. 1 out of 19 reviews
Rating 2 - Terrible. 2 out of 19 reviews

Reviews

Verified review

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Safe
Stayed 7 nights in Aug 2023
Verified review

8/10 Good

Jacqueline

Liked: Property conditions & facilities
Bel environnement. Beaucoup trop d’assiette mal lavées et le système de jetons pour les verres est contraignant pour les clients et pour le personnel.
Stayed 5 nights in Aug 2022
Verified review

2/10 Terrible

Séverine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mauvais service client, mauvaise literie

Très déçue, je reserve toujours sur Booking habituellement et j'aurais dû continuer à le faire... Nous avons réservé notre séjour avec le petit déjeuner inclus, on m'a répondu à la réception que mon tour opérateur n'a pas communiqué cette information. J'ai donc montré ma réservation avec l'indication concernant les petits déjeuner inclus au responsable de l'hôtel, qui en plus parle très bien français, mais il en avait rien à faire, celui-ci m'a demandé de contacter hôtel.com. Le service client =0 Ce n'est pas à moi de le faire mais à lui. J'ai donc contacté hotel.com et la personne qui a réceptionné l'appel semblait très fatiguée et n'avait pas du tout envie de m'aider... Et en effet, elle n'a rien fait du tout car nous n'avons eu aucun retour ! Aucune communication n'a été faite auprès de l'hôtel et de moi-même. J'ai payé une prestation avec preuve à l'appuie et tout le monde s'en fiche. Concernant le ménage, la chambre n'était pas très propre à notre arrivés. La literie est catastrophique. En revanche le personnel de ménage est très agréables. Point très positif: les piscines sont top !! Les maîtres nageurs sont vigilants et très professionnels. Emplacement idéal proche des commerces et du centre ville. Je ne reviendrais pas dans cet hôtel mais si vous avez un petit budget pour 2j max ça peut dépanner pas plus si non mal de dos assuré ! 1er soir scandal à la réception, un anglais très énervé car on lui aurait volé des affaires... À mon avis, passez votre chemin !
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff .Lovely facilities inckuding2 good pools. Brilliant free transport to the seafront. Family vibe ... great supermarket next door and a stones throw away from fast food outlets if you have perps that wont get stuck on to the all inclusive. By the way that was very good!
Stayed 4 nights in Apr 2019
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Never again!!!

The best thing about this hotel was the free train ride away from it!! I know it's a 3 star so I didn't expect the Ritz, but it should've been advertised as the slum hotel. It's so out dated and they try and make money out of you by charging you for everything. No hairdryer in the room, no tea and coffee facilities in the room. You have to hire a room fan as there's no air conditioning. Hire the safe, the fridge even the TV remote not that we went on holiday to watch TV but why put on in the room and then not allow you to watch it. The showers leak all over the floor looks like you have a swimming pool for a bathroom and the bed linen had stains on it. One of my friends rooms had dried blood stains on her bed!! The pool is filthy floating bits everywhere and there's more people than sunbeds. Stay clear of the burgers at snack time the toasties are "safe" the main meals consisted of the same foods every night nearly always chicken and pork, salad, fries, veg etc but it was incredibly salty. The breakfast was full english, toast, yoghurts, pastries etc again either salty or sugary. We are out down by the beach a few times. Not only was the food not great but no air conditioning downstairs or very little which meant it was like a big sweat box.... Lovely!! The public toilets also had no locks on the doors. The bar staff and reception were really friendly and helpful when we had a problem. Overall it was a very typically English hotel not for us at all.
Stayed 4 nights in Jul 2018
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities

Great for a cheap break away

Despite some of the reviews it is a great little hotel. It was so clean and the staff were very friendly. It is a little dated and tired looking in areas. The beds weren't very comfortable but the whole place was very clean. The food was very reasonable and there was lots of choice. There were not very big queues for food or drink. The animation team were very good too. We didn't pay very much for the holiday so we were very pleased with it.
Stayed 4 nights in Jun 2017
Verified review

8/10 Good

Ashley

Liked: Cleanliness, staff & service, room comfort

Amazing value for money

We stayed here for a week in May. The hotel was extremely clean, food was good and had different options every day. They have a food bar at the pool which you get the best toasties from. Pool area was great esp for the kids. Staff were excellent throughout. Felt that inside could be updated a few cracked tiles ect and bedroom linin did look worn but for the price we paid for a week its not enough to put me off coming back. It is a bit out of the way if you want to be in on the action but it's only a 10 minute walk into the centre and the train down is fairly regular. Entertainment team could maybe do with looking at what's on and it would have been nice for the mini disco for last longer as the kids loved it and maybe ditch the bingo? The kids don't want to play bingo they want to dance or play games. Overall though for the price an excellent hotel and the staff are honestly great and work so hard. Will definitely be back.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Hôtel correct rapport qualité prix.

Repas variés et bons. Cependant, nous étions à l'étroit dans la chambre car pour un couple, nous avions 1 grand lit (140 cm) et 2 petits lits de 90 cm collés. Il ne nous restait donc pas beaucoup d'espace. Nous avons eu une chambre plus appropriée pour une famille avec 2 enfants.
Verified review

6/10 Okay

chevalier

Disliked: Room comfort
séjour agréable pas loin de Barcelone.le défaut pas de produit gel douche+shampoing dans les chambres. beaucoup d'ANGLAIS DANS L HOTEL .en ce qui concerne le bar pas d explications sur les boissons que l'on peut boire exemple pour les cocktails.
Verified review

8/10 Good

NOEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon séjour face à la mer

Nous avons passé 2 jours et 1 nuit,et nous avons beaucoup apprécié cet hôtel pour son emplacement idéal face à la mer,très calme, propre et la nourriture est variée et de qualité. Très bon accueil et le personnel est chaleureux.Nous retournerons dans cet établissement.
Verified review

8/10 Good

Keiron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel nice food not very good entertainment

Lovely hotel, food was fab, kids entertainment was lacking a little though especially during the day.
Verified review

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

colins review

a most enjoyable stay with good service good food and good entertaiment
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort

Hôtel Santa Susana Resort

Hôtel anglophone Les repas sont ne sont pas très variès et si vous souhaitez manger espagnole, aucun repas n'est proposé. Chambres non climatisées, donc nuits très chaudes. Piscine moyennement propre. Cet hôtel est "très bien" rapport qualité prix, mais moi je n'y retournerais pas!
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2019
Verified review

8/10 Good

ANDREY

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Sep 2017
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort