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Atzavara Hotel & Spa

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5 outdoor pools, pool umbrellas, sun loungers - Atzavara Hotel & Spa (Santa Susanna)
Creator video - submitted by Mama de More
Bar (on property) - Atzavara Hotel & Spa (Santa Susanna)
Bar (on property) - Atzavara Hotel & Spa (Santa Susanna)
Bar (on property) - Atzavara Hotel & Spa (Santa Susanna)
Luxury
5.0 star property
9.0

Wonderful

Seaside sanctuary with five pools

Ocean-view dining creates a memorable backdrop at any of the four restaurants on site. The rooftop pool offers a serene escape with stunning sea views, while the spacious grounds ensure sun loungers are always available. Active guests appreciate the tennis courts and yoga classes.

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Design Double Room

Premium bedding, minibar, in-room safe, desk

Design Double Room

9.2 out of 10
Wonderful
(22 reviews)
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Design Double Room Single Use

Premium bedding, minibar, in-room safe, desk

Design Double Room Single Use

9.0 out of 10
Wonderful
(4 reviews)
  • 29 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Design Triple Room

Premium bedding, minibar, in-room safe, desk

Design Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed OR 3 Twin Beds

View all photos for Design Quadruple Room

Premium bedding, minibar, in-room safe, desk

Design Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Premium Double Room Single Use

View from room

Premium Double Room Single Use

9.6 out of 10
Exceptional
(4 reviews)
  • 31 sq m
  • Sleeps 1
  • 1 Queen Bed

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View from room

Premium Double Room

9.4 out of 10
Exceptional
(13 reviews)
  • 31 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Premium Triple Room

View from room

Premium Triple Room

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed OR 3 Twin Beds

View all photos for Premium Triple Room

View from room

Premium Triple Room

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed OR 3 Twin Beds

View all photos for Junior Double Room

Premium bedding, minibar, in-room safe, desk

Junior Double Room

7.4 out of 10
Good
(3 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Triple Room

Premium bedding, minibar, in-room safe, desk

Junior Triple Room

  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Quadruple Room

Premium bedding, minibar, in-room safe, desk

Junior Quadruple Room

  • 45 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Pool Penthouse Suite Double Room

Terrace/patio

Pool Penthouse Suite Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Pool Penthouse Suite Quadruple Room

Terrace/patio

Pool Penthouse Suite Quadruple Room

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Pool Penthouse Suite Triple Room

Terrace/patio

Pool Penthouse Suite Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Design Quadruple Room

Premium bedding, minibar, in-room safe, desk

Design Quadruple Room

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Design Quadruple Room

Premium bedding, minibar, in-room safe, desk

Design Quadruple Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Design Triple Room

Premium bedding, minibar, in-room safe, desk

Design Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed OR 3 Twin Beds

View all photos for Junior Quadruple Room

Premium bedding, minibar, in-room safe, desk

Junior Quadruple Room

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Junior Quadruple Room

Premium bedding, minibar, in-room safe, desk

Junior Quadruple Room

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Junior Triple Room

Premium bedding, minibar, in-room safe, desk

Junior Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Pool Penthouse Suite Quadruple Room

Terrace/patio

Pool Penthouse Suite Quadruple Room

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Pool Penthouse Suite Quadruple Room

Terrace/patio

Pool Penthouse Suite Quadruple Room

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Pool Penthouse Suite Triple Room

Terrace/patio

Pool Penthouse Suite Triple Room

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed and 1 Queen Bed

About the neighborhood

Located in Santa Susanna, Atzavara Hotel & Spa is near a boardwalk/promenade. The area's natural beauty can be seen at Calella Beach and Fenals Beach. Traveling with kids? Consider Kite & Paddel Surf Center Catalunya and Marimurtra Botanical Garden. Snorkeling and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding and mountain biking nearby. Visit our Santa Susanna travel guide
Map
Carrer Pla de la Torre, 16, Santa Susanna, 08398

What's nearby

  • Les Caletes Beach
    6 min walk - 0.4 miles
  • Platja Susana
    6 min walk - 0.4 miles
  • Santa Susanna Beach
    13 min walk - 0.7 miles
  • Levante Beach
    14 min walk - 0.8 miles
  • Pineda de Mar Beach
    7 min drive - 2.0 miles

Getting around

  • Santa Susanna Station
    9 min walk
  • Girona (GRO-Costa Brava)
    31 min drive

Restaurants

  • Eetcafe Jerommeke
    4 min walk
  • El Mercat
    2 min walk
  • King's Cafe
    6 min walk
  • El Cielo Atzavara - Los Extremeños
    8 min walk
  • Restaurant Lua
    4 min walk

About this property

Atzavara Hotel & Spa

Luxury family-friendly hotel near a boardwalk/promenade
At Atzavara Hotel & Spa, you can look forward to a terrace, a shopping mall on site, and a garden. Active travelers can enjoy amenities like cycling and archery at this hotel. Indulge in hydrotherapy, reflexology, and a body scrub at Aloe Wellness & Spa, the onsite spa. Be sure to enjoy ocean views at one of the 4 on-site restaurants. Free in-room WiFi is available to all guests, along with a playground and dry cleaning/laundry services.
Other perks include:
  • 5 outdoor pools and a children's pool, along with sun loungers, pool umbrellas, and a lifeguard on site
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • 20 meeting rooms, a 24-hour front desk, and concierge services
  • Massage treatment rooms, tour/ticket assistance, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 465 rooms offer comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Highchairs, children's books, and art supplies
  • Bathrooms with hair dryers and shampoo
  • 50-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, free infant beds, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (EUR 12 per day)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 10 for children
  • 4 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Bamboo Pool Club
  • Botanic
  • El Mercat
  • Ginger
  • Posidonia

Things to do

  • 5 outdoor pools
  • Archery
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • 5 outdoor pools
  • Art supplies
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • High chair
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 20 meeting rooms
  • 24-hour business center
  • Conference center (26,910 square feet of space)

Outdoors

  • Dock
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Banquet hall
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.95 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Uncovered self parking fee: EUR 12 per day
  • Spa fee: EUR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Atzavara Hotel Spa
Atzavara Hotel & Spa Hotel
Atzavara Hotel & Spa Santa Susanna
Atzavara Hotel & Spa Hotel Santa Susanna

Frequently asked questions

Does Atzavara Hotel & Spa have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

Is Atzavara Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 12 per day.

What time is check-in at Atzavara Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Atzavara Hotel & Spa?

Check-out is at 11:00 AM.

Where is Atzavara Hotel & Spa located?

This family-friendly Santa Susanna hotel is located near a boardwalk/promenade, within a 10-minute walk of Platja Susana and Karts. Les Caletes Beach and Les Dunes Beach are also within 15 minutes. Santa Susanna Station is 9 minutes by foot and Malgrat de Mar Station is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Atzavara Hotel & Spa Reviews

9.0

Wonderful

9.6

Cleanliness

9.4

Amenities

9.0

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 225 out of 321 reviews
Rating 8 - Good. 56 out of 321 reviews
Rating 6 - Okay. 21 out of 321 reviews
Rating 4 - Poor. 7 out of 321 reviews
Rating 2 - Terrible. 12 out of 321 reviews

Reviews

Verified

10/10 Excellent

Yves

Liked: Cleanliness, amenities, property conditions & facilities
Large resort, well located, suitable for all families or couples! Friendly staff and flexible.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning hotel, lovely stay, very spacious rooms.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

shlomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived as a large group of families, everything was excellent, quality of service and cleanliness. Very nice staff in all departments, highly recommended.
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

Michael B.

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great new hotel

Great hotel with fantastic facilities but definitely a lack of service from staff in all restaurants.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful, amazing service and very clean
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, everything was perfect. Lovely rooms, all very new and clean. Roof top pool was just fantastic. Breakfast was the best we have ever had, an amazing amount of options. One of the best hotels we have stayed in!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Zoltan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is stunning — spacious, modern rooms, great bars and restaurants, and a fantastic pool area. However, there are a few drawbacks: there’s no beach access (areal photos are misleading), and frequent corporate events with loud music often go on until midnight, which can spoil the atmosphere. The breakfast buffet is extensive, but the quality doesn’t fully match a true 5-star standard. Overall, an impressive place, just not ideal if you’re after quiet relaxation.
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel overall. Great modern room. Great breakfast. Service by the pool is not what you would expect from a five star hotel.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort great gluten free options on the buffets rooms modern and spacious spa circuit is a must do
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time- enjoyed all the pools especially the Bamboo rooftop. Activities and shows were fun, buffet was so good and loved the option to eat at Botanic for breakfasts and a dinner with upgrade. Staff were always friendly. Highly recommended!
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

melanie

Liked: Cleanliness, amenities, property conditions & facilities
Easy for our family since I have two boys and my husband it was nice to have a daily buffet. The view from the room Looked out over the property.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Krister

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place and such a great service.
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Big hotel, not sure it's a 5 star, but it was ok. Room's are nicely decorated but missing basic things like a hook to hang up your towel. Staff service is mixed, some really good, some not the level a 5 star hotel should be. Lots of families with young children.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

We started our holiday at a hotel a few meters down the road and that hotel was a disaster. Atzavara saved our holiday. The room was spotless and the facilities were excellent. My little girl (8) loved the food, pool and kids club activities. The staff were absolutely amazing and so friendly. If I were to go to Santa Susanna again I would definitely be back at this hotel.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had an amazimg view from lur terasse.
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Veebawadee

Liked: Cleanliness, staff & service, property conditions & facilities
My mum and auntie to whom I arranged this holiday were well treated and looked after. Food was fresh and staff were great. A bottle of water was provided every day! Thank you for making the stay of these two ladies enjoyable!
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grounds and hotel were immaculate, if the maids couldnt make up your room first thing they made sure to come back later so always spotless. Only small gripe, pillows weren't that comfy. Otherwise 5☆
Stayed 7 nights in Sep 2023
Verified

8/10 Good

Moki

Liked: Cleanliness, staff & service, property conditions & facilities
Comparing to other hotels in Santa Susanna is this the cleanest and best one. The breakfast was also good! I think the hotel can invest more on wifi network. The wifi was really worst. The toilet were see-through and not soundproofed. It was not comfortable too use.
Stayed 6 nights in Apr 2024
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would absolutely recommend this hotel to my friends and family, just the smell in the giant entrance/lobby area itself was enough, smells lovely 24/7 and its extremely clean with refreshments provided! We got a glass of cava on arrival, and on another day when it was their 3rd birthday they left cakes and drinks for all the guests. They also had juice and water and sweets for guests too. Lots of staff on the check in desk. There is so many pools, including a roof top one which was unreal and had a live singer and saxophonist! Felt so luxurious! The drinks are amazing, especially the frozen strawberry daiquiri! There are a few restaurants to choose from too, really nice and fancy but not over priced, just fairly priced. The gardening is gorgeous all around, so aesthetically pleasing everywhere you look. The breakfast was fantastic, there is so many stations with everything to choose from and its constantly topped up, like they just dont run low on anything, even at the end, was amazed by it, never experienced anything like it. Rooms are soundproof and clean. Cleaners came every day to change the towels and bedding
Stayed 4 nights in May 2025
Verified

8/10 Good

Ramzi

Liked: Cleanliness, property conditions & facilities, room comfort
Our experience was good overall, with some things being very good and others being a disappointment. Almost every time we attempted to call reception from our room we could not get through. The adult only pool regularly had children swimming in it, and it was difficult to find sun beds as people would leave their towels from early in the morning. The gym had some pro workout equipment, but only very light free weights available which were locked in a cupboard. The things we enjoyed the most were the restaurants (including the buffets), the roof top pool (although this was an additional charge), the spa, the rooms, some of the areas in the hotel which look lovely, easy access to car park, and some of the staff members who were helpful. The hotel is very big, and depending on where your room is, a lot of walking may be required to get to the lifts or reception. In some ways this felt more like a 4 star than a 5 star. Overall we had a pleasant stay, but there are areas that the hotel could improve in.
Stayed 7 nights in Jul 2025
Verified

8/10 Good

Nick

Liked: Cleanliness, staff & service, amenities
Let's start with the cons. #1 The bathroom is open plan - meaning that the sinks are not private. Nor is the bath. And the toilet itself offers very little privacy. You have to ask your partner to put in their earplugs when you go to the toilet. Also no small sink in toilet to wash hands. You have to come out to wash down in the open. In my experience, no matter how long you have known your partner - and no matter how much in love you may be - you do not want them to hear your noises on the toilet. You still want some privacy when performing in the bathroom. #2 If you book full board which means breakfast and evening buffet, you will not get any water (not even tap water) with your meal unless you pay for it. All drinks have to be paid for. They don't even provide coffee. At breakfast, you get everything without extra charge. #3 They hold corporate events which means some areas - like the bars and pools - get closed for the other guests. And these events can be noisy. Everything else is perfect. Great staff, super clean place, great rooms if you pick Junior suite and a decent choice at breakfast. Overall I give it 7/10
Stayed 10 nights in Oct 2025
Verified

10/10 Excellent

Deerasinghe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the best thing about this hotel is the breakfast. Funnily enough, a friend who had stayed here a few years remembered this when I said I had made the booking, and boy was he not wrong. The staff are also incredibly helpful and friendly, and the rooms spacious, modern, and comfortable. We had a sea view room and the view from the balcony was indeed stunning. Lots of great entertainment at the bar downstairs, and we caught a couple of very cool acts on two different nights. Onsite facilities like the tennis courts, the (huge) gym, and the yoga classes are an added bonus. It's absolutely perfect for a wellness getaway. The city centre is about a 20-minute bus ride away, and the bus stops are just outside the property perimeter. The little town that's sort of adjacent is a little more rundown, but the seaside boardwalk probably gets very busy during summer. We went off-season and it was pretty calm, though we found one excellent fish restaurant not too far away.
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities, room comfort

Weekend break from Barcelona

- Check-in experience was slow but reception staff apologetic and we received a welcome drink, which was a nice touch. - Rooms are well appointed, but because of tiled floors and thin walls/ceilings you can hear scraping of furniture by guests late at night and by cleaners early mornings. The road behind the hotel where our room was facing was noisy at night, with drivers revving and speeding - maybe install speed bumps to discourage this? - Cleaners chatting loudly and shouting instructions to each other in the corridor and neighbouring rooms from 8 a.m. (during a weekend break, this is not ideal...) - Pool areas very nice, clean and a good number of sunbeds with umbrellas and efficient towel service. - Breakfast buffet good, with a good selection of hot and cold food, cheeses, fruits, juices and decent coffee. A shame it didn't extend slightly later at weekends. Dinner buffet had an excellent salad bar but was overall less impressive, with a limited number of vegetarian mains and overcooked seafood and meat dishes (my guess is much of the cooking was done from frozen given the texture). It was also a shame that "Botanic" didn't offer any vegetarian main courses, otherwise we would probably have tried that too. That said, the "Bali" restaurant was again excellent and well worth a visit. - Check out after 11 a.m. (a little early given check in is from 3 p.m.) not possible due to the arrival of a large group, but we were able to store luggage and use the pool facilities.
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Boris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice experience, although very expensive

The check in was relatively good The staff was very kind and attentive. The room was really nice, with a balcony that gave a view to the sea and pool. Really nice. The atmosphere of the hotel is very modern and artistic. It has many restaurants with different themes and options for each one. The pool is really nice, seems to be on basis of salty water (at least that is what i felt) Other then that, everything is quite expansive - but that is expected for this kind of a hotel. For the room i would give 4, for the sole reason that the toilet - it was just not comfortable at all. The bad is that again, an expansive 5 star hotel, and they charge extra money for parking and spa entrance (which you need to reserve in advance to enter) Generally i would not recommend this place, just because there is nothing interesting around it, this hotel seems to be the most interesting thing there is to do in this town. But if you have to go somewhere in this town, that i thing this hotel os the best option, although quite expansive one
Stayed 1 night in May 2024
Verified

8/10 Good

Anne

Liked: Property conditions & facilities
Spacious and comfortable rooms. Dining onsite which is good because there isn’t much outside of the hotel. My family did walk to a grocery store which was about 15 mins away a few times. The pool area is amazing. Breakfast has a nice selection and was inclusive. What put me off was they refused to give me a box because I wasn’t “leaving for a flight”.. I ended up skipping breakfast that day. They did have laundry services there which I used without issue but at first when I tried to get someone to pick up my clothes and the sheet I filled out for it they told me I had to use the app. The app is very poorly designed so after struggling 1/2 an hour I just dropped it off at the front desk. I don’t understand why they wouldn’t just take someone’s order from their room. Anyways all in all it was a good stay just a few incidences which needed work.
Stayed 4 nights in Oct 2023