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HOTEL HACIENDA SANTA CLARA

4.5 star property
Luxury hotel with free breakfast and spa services

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Photo gallery for HOTEL HACIENDA SANTA CLARA

Fountain
Land view from property
Garden
Front of property - evening/night
Superior Room, Multiple Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Breakfast included
  • Laundry
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Standard Twin Room

Highlights

Connecting rooms available
Smart TV
Pillow menu
Down duvet
Separate bedroom
Egyptian cotton linens
Premium bedding
Pillowtop bed
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Superior Room, 1 King Bed

Highlights

Connecting rooms available
Smart TV
Pillow menu
Down duvet
Separate bedroom
Egyptian cotton linens
Premium bedding
Pillowtop bed
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Superior Room, Multiple Beds

Highlights

Connecting rooms available
Smart TV
Pillow menu
Down duvet
Separate bedroom
Egyptian cotton linens
Premium bedding
Pillowtop bed
  • 22 sq m
  • Bay view
  • Sleeps 4
  • 2 King Beds

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About the neighborhood

Map
Vereda la Leona, Km 1 Via Termale, Santa Rosa de Cabal, Risaralda

What's nearby

  • Las Araucarias Park - 4 min drive - 1.4 miles
  • Church of Our Lady of Victories - 4 min drive - 1.4 miles
  • Santa Rosa de Cabal Hot Springs - 16 min drive - 5.0 miles
  • Termales - Balneario Santa Rosa de Cabal - 16 min drive - 5.0 miles
  • San Vicente Thermal Springs - 31 min drive - 9.8 miles

Getting around

  • Pereira (PEI-Matecaña Intl.) - 42 min drive

Restaurants

  • ‪El Barista - ‬4 min drive
  • ‪Italian Pizza & Pasta - ‬4 min drive
  • ‪Chorizadas - ‬16 min walk
  • ‪Don Julio Parador - ‬12 min walk
  • ‪El Mono - ‬16 min walk

About this property

HOTEL HACIENDA SANTA CLARA

Luxury hotel
Take advantage of free full breakfast, a free daily manager's reception, and a terrace at HOTEL HACIENDA SANTA CLARA. Treat yourself to spa services, such as hydrotherapy, a massage, or a body scrub. Be sure to enjoy a meal at Santa clara, the on-site restaurant. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a coffee shop/cafe and a garden.
You'll also enjoy perks such as:
  • Free self parking
  • A ballroom, tour/ticket assistance, and a banquet hall
  • Luggage storage, outdoor furniture, and a porter/bellhop
Room features
All guestrooms at HOTEL HACIENDA SANTA CLARA boast comforts such as premium bedding and pillow menus, in addition to amenities like free WiFi and safes.
More amenities include:
  • Egyptian cotton sheets, pillowtop mattresses, and down comforters
  • Rainfall showers and shampoo
  • 32-inch Smart TVs with Netflix, streaming services, and cable channels
  • Wardrobes/closets, children's dinnerware, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Santa clara

Family friendly

  • Children's dinnerware

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Free bottled water

More

  • Access via exterior corridors
  • Connecting rooms available
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hacienda Santa Clara
HOTEL HACIENDA SANTA CLARA Hotel
HOTEL HACIENDA SANTA CLARA Santa Rosa de Cabal
HOTEL HACIENDA SANTA CLARA Hotel Santa Rosa de Cabal

Frequently asked questions

Is HOTEL HACIENDA SANTA CLARA pet-friendly?

No, only service animals are welcome at the property.

How much is parking at HOTEL HACIENDA SANTA CLARA?

Self parking is free at this property.

What time is check-in at HOTEL HACIENDA SANTA CLARA?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at HOTEL HACIENDA SANTA CLARA?

Check-out is at 1:00 PM.

Where is HOTEL HACIENDA SANTA CLARA located?

Situated in Santa Rosa de Cabal, this luxury hotel is within 2 mi (3 km) of Las Araucarias Park, Church of Our Lady of Victories, and Plaza de Mercado los Fundadores. Machete Park is 1.5 mi (2.4 km) away.

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HOTEL HACIENDA SANTA CLARA Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 18 out of 25 reviews
Rating 8 - Good. 2 out of 25 reviews
Rating 6 - Okay. 4 out of 25 reviews
Rating 4 - Poor. 1 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location.

It was a great experience our stay at Hacienda Santa Clara.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service and location. Breakfast and lunch very tasty and reasonable. The staff was very attentive, helpful and knowledgeable of the area.
Stayed 2 nights in Feb 2025

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Kirit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older but comfortable reasonably priced hotel. The staff is great. The manager is a nice young lady. It is very quiet and situated away from the town. Very helpful staff; Salomé cooked nice breakfast for us.Highly recommended.
Stayed 1 night in Dec 2024

10/10 Excellent

Edelmiro

Liked: Cleanliness
The place is unique real recommended
Stayed 1 night in May 2023

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place

The Hacienda was absolutely gorgeous, The staff was very nice and very accommodating. It was not full the day that we visited, but the bedrooms were very clean, we could not used the sauna because it was not working and the jacuzzi never got heated I guess it got damaged or it did not got heated enough at the time we used it. Love the sight and the calmness of the place.
Stayed 1 night in Feb 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Hotel Hacienda Santa Clara for two nights and had a great time. The room was clean and comfortable. The outdoors was beautiful and well maintained. Location was perfect, we were 35 mins from each of the termales. Very convenient.
Stayed 2 nights in Jul 2024

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel without the staff would be 3.5. The attendants make this hotel a very nice experience. The attendants are extra nice.No AC but is quite cool at nights. The menu is a bit limited but what they offered was very good. If you don’t understand that bugs are part of the country scene this hotel is not for you. NO roaches to be clear but little flying bugs that are attracted to lights will pop up at night. Installing screens would help. Is affordable clean simple and comfortable
Stayed 3 nights in Jul 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
No te daban agua ni al llegar . Me fijé que en todos los hoteles que llegue te daban una botella de agua al llegar , pero aquí ni la primera fue de cortesía . La ventana no tenía mosquitero por lo que no podías abrirla y la llave de mi cuarto abría otros cuartos . Fuera de eso . La recepcionista muy amable . Y la chica del desayuno increíblemente eficiente . Estuvimos muy agusto
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermosa Finca Hotel pero aun mejor el servicio que recibimos por parte de Isabela, definitivamente hizo que nuestra estadía en esta hermosa finca fuera maravilloso, muy agradecidos con Isabela por el buen servicio ⭐️⭐️⭐️⭐️⭐️ El servicio de Spa estuvo genial Mauricio también estuvo al pendiente de que todo estuviera bien.
Stayed 1 night in Jan 2025

10/10 Excellent

Alejandro

Stayed 1 night in Feb 2025

6/10 Okay

Hernando

Disliked: Cleanliness, room comfort

Viaje Familiar al Eje Cafetero

El estado general de las habitaciones es muy regular: La primera habitación que entregaron no servían las llaves, luego entregaron otras habitaciones con maña limpieza. El personal se esfuerza por atender a los Clientes pero el Desayuno es muy poco y nada variado. El precio es alto para lo que realmente el Hotel ofrece y recortienfo la.zona hay muchas más opciones de alojamiento en Santa Rosa de Cabal. Las Termales muy desordenado, sucio, comida regular y entrada costosoa para ver una cascada y entrar en 3 piscnas repletas de gente. No dan ganas de volver numca más a las Termales.
Stayed 4 nights in Dec 2024

6/10 Okay

Maria Cristina

Liked: Cleanliness, staff & service, room comfort
El precio es demasiado para lo que ofrece el hotel, el servicio del personal es muy bueno pero el hotel por el precio tenía más expectativas
Stayed 2 nights in Dec 2024

4/10 Poor

Yaqueline

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No se cumplió con la hora de la entrada, fue más tarde de lo estipulado. Lo mismo con el desayuno. Las almohadas de la cama muy incómodas. La habitación completamente cerrada sin aire. Tuvimos que dormir con las ventanas abiertas. La habitación olía a moho y humedad, El baño muy pequeño y la habitación no tenía sillas donde sentarse. El TV los controles malos y sin ningún canal de TV..
Stayed 1 night in Dec 2024

10/10 Excellent

Dyrna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper recomendada , el lugar es hermoso , muy tranquilo, la comida deliciosa , pero lo más fabuloso es el personal. Angeles es increíble
Stayed 1 night in Sep 2024

10/10 Excellent

RAMON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely attentive to our every need and very gracious and professional.
Stayed 2 nights in Apr 2024

10/10 Excellent

JHON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Enrique

Liked: Cleanliness, staff & service
El Wifi no funcionaba, me parece extraño que la cena se pueda ordenar hasta las 6:30pm !! El lugar es muy bonito pero tienen de mejorar muchos detalles.
Stayed 2 nights in Jan 2024

6/10 Okay

Sophie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nous n’étions pas attendu malgré notre réservation,chambre sans eau chaude,sans wifi ….mais le personnel est vraiment adorable et le site est malgré tout très sympa
Stayed 1 night in Nov 2023

10/10 Excellent

Francesc

Liked: Cleanliness, staff & service, property conditions & facilities
Es un lugar muy agradable y muy adecuado para ir a Termales de Santa Rosa. El hotel ofrece una sesión de jacuzzi y dispone de un buen restaurante. La habitación no es muy espacio sa pero dispone de todo lo necesario. Fue una estancia de dos días muy agradable y relajante
Stayed 2 nights in Aug 2023

10/10 Excellent

Cintia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una experiencia muy linda. El lugar hermoso. Los cuartos muy limpios y cómodos. La atención de Isabella y Lorena excelente. Sin súper ajqbles y simpáticas. Dan la milla extra. Volvería feliz a quedarme allí. Lo recomiendo!
Stayed 3 nights in Jul 2023

8/10 Good

Wilman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tuvimos buen servicio! Sin embargo, el servicio de desayuno incluido fue muy malo! Muy poco y demorado.
Stayed 1 night in Jan 2023