Mercure Santa Marta Emile

3.5 star property
Beach fun in outdoor pool, near Zazue

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Photo gallery for Mercure Santa Marta Emile

Sports facility
Exterior
Property amenity
Deluxe Room, 1 Queen Bed with Sofa bed | 1 bedroom, down comforters, minibar, in-room safe
Superior Room, 1 King Bed with Sofa bed | Balcony view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Spa
  • Room service

Room options

Available filters for rooms
Showing 3 of 3 rooms

Deluxe Room, 1 Queen Bed with Sofa bed

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Down duvet
Separate bedroom
  • 52 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 King Bed with Sofa bed

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Down duvet
Separate bedroom
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Twin Room, 2 Double Beds

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Down duvet
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Map
Calle 115 No 2 39, Bello Horizonte, Santa Marta, 0

What's nearby

  • Bello Horizonte Beach - 6 min walk - 0.4 miles
  • Zazue - 8 min walk - 0.4 miles
  • Rodadero Beach - 9 min drive - 5.9 miles
  • Parque de los Novios - 14 min drive - 9.0 miles
  • Rodadero Sea Aquarium and Museum - 18 min drive - 7.4 miles

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 9 min drive

Restaurants

  • ‪Subway - ‬6 min drive
  • ‪Cosechas - ‬6 min drive
  • ‪El Patrón - ‬9 min walk
  • ‪Crepes & Waffles - ‬9 min walk
  • ‪Harrys parrilla Y Tragos - ‬10 min walk

About this property

Mercure Santa Marta Emile

Hotel near Zazue
Located close to Rodadero Beach and Blanca Beach, Mercure Santa Marta Emile provides a swim-up bar, a poolside bar, and a terrace. Indulge in a facial, a hot stone massage, and a body scrub at the onsite spa. The on-site international cuisine restaurant, Emile Restaurant, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a library.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sun loungers and a swim-up bar
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, a vegetable garden, and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All 140 rooms boast comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 42-inch LED TVs with cable channels
  • Balconies, refrigerators, and baby baths

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; COP 55,000 for adults and COP 45,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Emile Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Baby bath
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,306 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator

More

  • 1 building
  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast rate for children ages 4-12. Additional fees per child, per day apply and are collected at the property. There is no breakfast fee for children age 3 and younger.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 80000 per pet, per night, plus a deposit of COP 200000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 55000 for adults and COP 45000 for children
  • Pet deposit: COP 200000 per stay
  • Pet fee: COP 80000 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: COP 8000 per person, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Santa Marta Emile Hotel
Mercure Emile Hotel
Mercure Santa Marta Emile
Mercure Emile
Mercure Santa Marta Emile Hotel
Mercure Santa Marta Emile Santa Marta
Mercure Santa Marta Emile Hotel Santa Marta

Frequently asked questions

Does Mercure Santa Marta Emile have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–9:00 PM.

Is Mercure Santa Marta Emile pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a deposit of COP 200000 per stay and a fee of COP 80000 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Santa Marta Emile?

Self parking is free at this property.

What time is check-in at Mercure Santa Marta Emile?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Mercure Santa Marta Emile?

Check-out is at noon.

Does Mercure Santa Marta Emile provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Mercure Santa Marta Emile located?

Situated near the airport, this spa hotel is 0.4 mi (0.7 km) from Zazue and within 9 mi (15 km) of Rodadero Beach and Blanca Beach. Santa Marta Beach is 8.3 mi (13.4 km) away.

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Mercure Santa Marta Emile Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 460 out of 752 reviews
Rating 8 - Good. 209 out of 752 reviews
Rating 6 - Okay. 53 out of 752 reviews
Rating 4 - Poor. 16 out of 752 reviews
Rating 2 - Terrible. 14 out of 752 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Excellent location, close to the beach
Stayed 6 nights in May 2025

10/10

Mercure Santa Marta is a nice hotel located in Bello Horizonte, very close to the beach and a quiet neighborhood. There are many dining options around and you can go to any place in Santa Marta from there
Stayed 2 nights in Apr 2025

10/10

The hotel was confortable and the staff was friendly!
Stayed 2 nights in Feb 2025

10/10

Beautiful property
Stayed 2 nights in Jan 2025

10/10

Excellent location and very good service. Very nice and modern property

10/10

Good for eelaxing
Stayed 2 nights in Mar 2025

8/10

Good hotel, good people. But the baño turco needs good cleaning and they are missing half the dumbbell weights in gym
Stayed 2 nights in Mar 2025

8/10

Great
Stayed 1 night in Apr 2025

10/10

I have been in this place few times already but this time was way different. The people just amazing very kind and ready to help in any situation. I am greatly grateful for the lives of Anthony,John,Patricia,Jairo,Yoneida,Maria Eugenia. Thank you and hope to seeyou soon. I am in debt blessings
Stayed 4 nights in May 2025

10/10

Absolutely fantastic staff and service
Stayed 7 nights in Dec 2024

10/10

it was a place to be on this hotel... 5 star
Stayed 1 night in Dec 2024

10/10

The location is very convenient because it is very close to the beach. The building is well kept and cleaned. The staff is very polite, eager to help and also very friendly. What i did not like was that the shower glass door was dirty at the bottom.
Stayed 6 nights in Mar 2025

10/10

Is a very nice place to visit and enjoy the area
Stayed 2 nights in Jul 2024

10/10

Great place to stay, really nice rooms and hood amenities. Food was very good also! Would stay there again.
Stayed 8 nights in Aug 2024

10/10

The reception was fast , room was large and very clean . Breakfast was excellent , service was very good . Beautiful pool clean and plenty of chairs . Very relaxing atmosphere. Close to the beach , nice ocean and safe . Walking distance to Good restaurants. Highly recommend this hotel
Stayed 8 nights in Jan 2025

10/10

Staff so welcoming
Stayed 14 nights in Jan 2025

10/10

Close to the beach excellent service
Stayed 1 night in Aug 2024

10/10

Good facilities, great staff
Stayed 2 nights in Sep 2024

10/10

Excelente
Stayed 1 night in Oct 2024

10/10

Excelente
Stayed 2 nights in Nov 2024

8/10

One thing is they need the rest of the weights that are missing in the gym
Stayed 1 night in Apr 2025

10/10

Excelent
Stayed 7 nights in Jan 2025

8/10

Recommended. We had a good stay at a good price
Stayed 3 nights in Aug 2024

8/10

Good clean comfortable quiet hotel half a block from the beach. Umbrellas and chairs provided on the beach. Nice pool. Breakfast is good with a variety of fruit and breads and eggs can be ordered as preferred. Rooms are a bit small but clean and comfortable. Staff are generally good but some need more traing. Wifi is good but you get kicked out almost everyday and you have to re log. I would stay here again.
Stayed 7 nights in Jan 2025

8/10

I love this hotel. Simple and convenient close to the beach