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Masaya Santa Marta

2.0 star property
Colonial hostel with 2 outdoor pools and free breakfast

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Photo gallery for Masaya Santa Marta

2 outdoor pools, sun loungers
Exterior
View from property
Superior Room | In-room safe, blackout drapes, free WiFi, bed sheets
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Kitchen
  • Pet friendly
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room

Superior Room | In-room safe, blackout drapes, free WiFi, bed sheets

Superior Room

Highlights

Air conditioning
Refrigerator
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
Shared/communal kitchen
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

Standard Room | In-room safe, blackout drapes, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
Shared/communal kitchen
Cable channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, blackout drapes, free WiFi, bed sheets

Standard Twin Room

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
Shared/communal kitchen
Cable channels
  • Sleeps 2
  • 2 Large Twin Beds

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About the neighborhood

Map
Calle 14 # 4 - 80, Centro Histórico, Santa Marta, Magdalena, 470004

What's nearby

  • Santa Marta Cathedral - 5 min walk - 0.3 miles
  • Parque de los Novios - 8 min walk - 0.4 miles
  • Santa Marta Beach - 8 min walk - 0.4 miles
  • Bahia de Santa Marta - 9 min walk - 0.5 miles
  • Marina Santa Marta - 11 min walk - 0.6 miles

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 34 min drive

Restaurants

  • ‪La Brisa Loca - ‬2 min walk
  • ‪La Muzzería - ‬4 min walk
  • ‪Crab's - ‬4 min walk
  • ‪Bar-Restaurante La Perla - ‬4 min walk
  • ‪Dealer Taqueria - ‬4 min walk

About this property

Masaya Santa Marta

Hostel near Parque de los Novios
You can look forward to free cooked-to-order breakfast, a poolside bar, and concerts and live shows at Masaya Santa Marta. Be sure to enjoy a meal at La Canoa, the on-site restaurant. In addition to a terrace and a garden, guests can connect to free in-room WiFi.
Other perks include:
  • 2 outdoor pools with sun loungers
  • Luggage storage, a billiards/pool table, and a 24-hour front desk
  • Tour/ticket assistance, a computer station, and barbecue grills
  • Outdoor furniture, multilingual staff, and games
Room features
All guestrooms at Masaya Santa Marta include comforts such as air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • LED light bulbs, communal kitchens, and daily housekeeping

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • La Canoa

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Books
  • Concerts/live shows
  • Games
  • Library
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • At least 80% of food locally-sourced
  • Colonial architecture
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Shared kitchen access

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 100000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 100000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
Alcohol is not permitted at this property
A car is not required for transportation to and from this property

Property is also known as

Masaya Hostel Santa Marta
Masaya Santa Marta
Masaya Santa Marta Hostel
Masaya Hostel
Masaya Santa Marta
Masaya Hostel Santa Marta
Masaya Santa Marta - Hostel Santa Marta
Masaya Santa Marta - Hostel Hostel/Backpacker accommodation

Frequently asked questions

Does Masaya Santa Marta have a pool?

Yes, this property has 2 outdoor pools.

Is Masaya Santa Marta pet-friendly?

Yes, Masaya Santa Marta allows dogs (limit 1 total). There's a fee of USD 15 per pet, per day. Service animals are exempt from fees.

How much is parking at Masaya Santa Marta?

This property doesn't offer parking.

What time is check-in at Masaya Santa Marta?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Masaya Santa Marta?

Check-out is at 11 AM.

Where is Masaya Santa Marta located?

Located in Historic Center, this hostel is within a 10-minute walk of Santa Marta Theater and Parque de los Novios. Mayorship of Santa Marta and Simón Bolivar Park are also within 5 minutes.

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Masaya Santa Marta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 60 out of 119 reviews
Rating 8 - Good. 36 out of 119 reviews
Rating 6 - Okay. 14 out of 119 reviews
Rating 4 - Poor. 6 out of 119 reviews
Rating 2 - Terrible. 3 out of 119 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding staff

Very helpful and friendly staff. Secure location. Good breakfast. Good value,but no hot water. Nice rooftop area.
Stayed 1 night in Mar 2023

8/10 Good

Avni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good stay and location for the price

Great stay at Masaya! Clean, good price, good location, nice and filling breakfast, and the room was fine. Would have liked drawers or a small wardrobe. Also, there were no windows in the room (small one in the bathroom). Noise not too bad - could hear our neighbours when using the shower. The live music and DJs were great, though regular music during dinner was too loud. We'd have liked more activities to get to know people, but not sure if we just missed these. Overall a really good stay and we recommend!
Stayed 3 nights in Jan 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first hostal experience and not my last, after this reservation I booked again the very next day. Definitely would recommend, bed was comfy, water was hot enough, I like how it’s actividades to do. The food was aight, but you can cook your own meal in the comunal kitchen which was pretty wicked. Some mornings I would lounge around in the nets, with the sun beaming at me then go to the pool which was conveniently outside my room. I never did get a chance to go on the hammocks but that’s no biggie.
Stayed 5 nights in Jul 2024

10/10 Excellent

Andres

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, beautiful rooftop, perfect location, love this place!! Amazing food prepared by Steven, and the service of Juliana and Liseth are impecable and really professional, Santiago also makes you feel at home and they work great as a team! I have been gone 2 days and already miss this place and all the staff! would come back on a heartbeat!! Super recommended!!
Stayed 2 nights in May 2025

10/10 Excellent

Andres

Liked: Cleanliness, amenities, property conditions & facilities
Cannot say enough good things about this place and their staff!! Leonardo in the front desk was a Rockstar and helped us through the check in process smoothly! Got to our rooms and headed straight to the rooftop, there Karina and Jaider took care of us with refreshing drinks and delicious food while enjoy the pool and the magical sunset of Santa Marta!! The only thing I can suggest is taking care of the small buildup of black mold (especially in the ceiling and corners of the bathrooms) they were not huge patches but they can be treated and we understand that humidity does not help either but it is a simple improvement that will make this stay perfect from beginning to end!! Thank you for a great experience!!
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Vanessa

Stayed 3 nights in Jan 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hostal, lo entiendo. Pero los alrededores son algo sucios y llenos de indigentes, solo tenerlo en cuenta, de resto el hostal muy bien y el personal miy amigable!
Stayed 3 nights in Jul 2024

10/10 Excellent

Jesús M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente ,buena atención
Stayed 3 nights in Apr 2024

8/10 Good

Rebecca

Stayed 2 nights in Oct 2023

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Duber

Stayed 1 night in Aug 2023

6/10 Okay

Julian

Stayed 1 night in Mar 2022

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem in the center of the city.

The hotel staff here was so lovely and the ambiance of the rooftop communal area was spectacular.
Stayed 1 night in Dec 2021

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pool awesome

Awesome pool n terrace restaurant. Good Internet and big private rooms
Stayed 7 nights in Oct 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
This place was disgusting. My shared dorm smelled like feet and old laundry. I felt like I was staying in a homeless shelter. One of the bathrooms had feces in the toilet. The couches were soiled. Never again!
Stayed 1 night in Jul 2021

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exelente lugar

Bien ubicado cerca de mercado y centro y el transporte público desde el aeropuerto te deja a medida cuadra y lugar muy lindo
Stayed 1 night in Apr 2021

8/10 Good

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2020

10/10 Excellent

Sina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top!

Very nice :)
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hostel i have ever been to! Great customer service, special mention to Davis, he helped me with any issues or need i had, from transportation, to excursions, to food, etc... Angie was also very helpful. The design of the property is awesome! Not your bare bones hostel, this one has pools, bar, restaurant, rooftop deck with great views and also activities like dance classes! They have raised the bar for hostels for me, i don't know how i will go back to a basic hostel again. I can't wait to visit again and bring my son, family, and friends. Thank you all for an amazing time!
Stayed 1 night in Feb 2020

6/10 Okay

Cindy

Disliked: Cleanliness, amenities
Masaya is great if you’re a backpacker. The shared spaces are amazing, with the two pools, the huge rooftop terrasse with its bar and many chilling spots. We booked a private room since we are a couple and that was the disappointing part. The room smelled terrible. It was very humid and you could see some mould on the curtain. The bed was comfortable but you only have a small sheet for covering. The whole thing didn’t feel very welcomy to me. On the other hand, the hostel is very well located and the people at the front desk are very helpful to guide your around. So, i guess youll love it if you backpack, maybe less if you travel with your partner and looking for a certain comfort.
Stayed 5 nights in Jan 2020

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities

Comfortable, quiet hostel in Santa Marta

Had a great time staying at this quiet hostel. Location is right in the heart of the city. Beds (in dorms) have built-in privacy curtains. Downside of this is that the curtains are vinyl and do not ventilate well (I had to leave mine open to sleep). Towels are 3,000 COP when staying in the dorms.
Stayed 2 nights in Dec 2019

8/10 Good

Erik

Liked: Staff & service, property conditions & facilities, room comfort

Hostels are a great way to meet people

Amazing people and service! Helped us book a sailboat tour to a private beach in the park. Had a salsa dancing lesson, which led to a guided Santa Marta night life experience with a local Colombian. The motor bikes are the most exciting way to get around the city!
Stayed 1 night in Dec 2019

8/10 Good

Erik

Liked: Staff & service, property conditions & facilities, room comfort

Great combo hostel/hotel

Great central location with helpful staff and exciting nightly planned activities for guests. Two pools and a lively game/lounge rooftop. Beautiful city views and accomondations. They will also help plan city excursions as well.
Stayed 1 night in Dec 2019

6/10 Okay

BENJAMIN, Colombes

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

À éviter pendant les travaux

Hôtel en travaux donc du bruit dès 7h du matin et toute la journée.
Stayed 2 nights in Jul 2019