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Hotel Irotama XXI

3.0 star property
Travelers savor authentic regional cuisine at the on-site restaurant and enjoy conveniences like laundry facilities and 24/7 reception service.

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Photo gallery for Hotel Irotama XXI

Outdoor banquet area - Hotel Irotama XXI (Santa Marta)
Restaurant - Hotel Irotama XXI (Santa Marta)
A beach with palm trees, a thatched hut, and sun loungers. - Hotel Irotama XXI (Santa Marta)
Restaurant - Hotel Irotama XXI (Santa Marta)
Terrace/patio - Hotel Irotama XXI (Santa Marta)
Irotama XXI combines comfort with convenience. Guests enjoy local cuisine at the restaurant and stay connected with WiFi in their rooms. The 24-hour front desk ensures assistance is always available, while practical laundry facilities make longer stays especially comfortable.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Gym
  • Business services
  • Laundry

Room options

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, individually furnished, desk

Standard Room

  • Garden view
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 Bedroom, Garden View

A hotel room with a large bed, a balcony with a view, and a TV in a wooden cabinet.

Junior Suite, 1 Bedroom, Garden View

10.0 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Located in Bello Horizonte, a neighborhood in Santa Marta, Hotel Irotama XXI is in the suburbs and on the beach. Shoppers can check out Zazue, while everyone can enjoy the natural beauty of Bello Horizonte Beach and Rodadero Beach. Santa Marta Beach and Taganga Beach are two other places to visit that come recommended. Take an opportunity to explore the area for water adventures such as windsurfing. Visit our Santa Marta travel guide
Map
Km 14 Via Cienaga, Torre XXI, Santa Marta, Magdalena, 470006

What's nearby

  • A row of yellow and blue boats on a sandy beach with palm trees and tall buildings in the background.
    Rodadero Beach
    23 min drive - 7.2 miles
  • A beach with clear blue water, a thatched-roof hut, and palm trees.
    Tayrona National Natural Park
    50 min drive - 33.8 miles
  • Bello Horizonte Beach
    1 min walk - 0.1 miles
  • Zazue
    12 min walk - 0.7 miles
  • Santa Marta Beach
    26 min drive - 11.1 miles

Getting around

  • Santa Marta (SMR-Simon Bolivar)
    13 min drive

Restaurants

  • Subway
    7 min drive
  • Restaurante Caravel
    4 min walk
  • Juan Valdez Café
    13 min walk
  • Crepes & Waffles
    13 min walk
  • Cinto
    15 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 7 km
  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Things to do

  • 2 outdoor tennis courts
  • Evening entertainment
  • Health club
  • Karaoke
  • Table tennis
  • Tennis lessons

Family friendly

  • Children's games
  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • On the beach
  • Outdoor entertainment area
  • Picnic area
  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 10:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Frequently asked questions

Is Hotel Irotama XXI pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Irotama XXI?

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Irotama XXI?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Irotama XXI?

Some rate plans available at this hotel are all-inclusive.

Where is Hotel Irotama XXI located?

Nestled on the beach, this Bello Horizonte hotel is within a 15-minute walk of Bello Horizonte Beach and Zazue. Rodadero Beach and Santa Marta Beach are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Irotama XXI Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 31 out of 42 reviews
Rating 8 - Good. 8 out of 42 reviews
Rating 6 - Okay. 2 out of 42 reviews
Rating 4 - Poor. 1 out of 42 reviews
Rating 2 - Terrible. 0 out of 42 reviews

Reviews

Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with great room. A/c works well and keeps the place nice and cold. Great restaurants. If you go, you will have a great time. My wife and I will be back.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Paul Stevens

Liked: Cleanliness
Excellent service, superb cleanliness
Stayed 2 nights in Mar 2026
Verified

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Staff super courteous, rooms very clean
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, attention, and security. The staff are polite and discreet, and the food is exceptional. We felt cared for and comfortable at all times. Travel with my mom. February 2026.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Nelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The service was excellent, great spacious room, the breakfast buffet was delicious. Beautiful views.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent room and friendly service.

The location, room,and service were excellent. Breakfast was excellent. The lunch and dinner weren't great but fine for days we didn't want to go out. We will be staying again in the next year.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome swimming pools!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Juan

Irotama is nice resort with a large beach and very good swimming pools. The breakfast at Cocos restaurant is fine, but food is not good (relatively with its value) for lunch or dinner. Is recommended to go to Santa Marta old city restaurants at night
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Monica

Liked: Cleanliness, property conditions & facilities
I had a wonderful experience at this resort! The food was excellent, the room was clean, and the view was absolutely beautiful. What truly stood out was how friendly and welcoming the staff were everyone made us feel right at home. The reason I’m NOT giving five stars is due to the transportation within the hotel. If you have physical limitations and are unable to climb onto the shuttle bus, your only option is a golf cart. Unfortunately, the wait time for the ONLY golf cart can vary from 15 to 45 minutes, which can be inconvenient, especially since the resort is quite large and everything is spread out. That said, if mobility isn’t an issue for you or you don’t mind the occasional wait, I highly recommend this resort. It’s honestly the best I’ve ever been to in my life a truly unforgettable experience!
View from the restaurant
View from my room
View from breakfast area
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice resort, expansive property, many options

We had a two bedroom family suite in Irotama XXI. It was beautiful and complete with a kitchenette, plates, cups, glasses, knives, forks, spoons, and many orher itensils needed for cooking. Microwave and a large drip coffee maker completed the amenities. The bedrooms had cieling fans to complement the ample air conditioning. Bathrooms were amazing. The balcony off the master bedroom was spacious and had a table with 4 chairs and a cieling fan that helped keep the bugs away at night. The daily cleaning of the room was excellent. The floors were mopped and the person also did the dishes, as well as, all other expected cleaning. The restaurants were good and I recommend you try them all because the resort is large. My favorite was Búho. The resort has a large group of security personnel for your security. I was extremely impressed by how many security guards there were and that they were everywhere we went. There is also a police presence as well. This is not to say the area is particularly dangerous- quite the opposite. It is simply to keep the resort guests secure as all the beaches are public. They allow a tour company to operate in their lobbies. We took the city tour. It was not very good. You can easily get to the aquarium without a tour and Playa Blanca is also easily reached by water taxi. I would definitely stay here again and I highly recommend Irotama XXI.
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Lizcano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent, the way the manage a complaint i make was really good even though it was my fault. The room was clean an amazing and amenities were very good.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice resort with several pools and right in front of the beach. Perfect for families
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Camilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food can improve
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach view front the dinning area
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
the beaches are beautiful.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Corinna

Liked: Cleanliness, property conditions & facilities, room comfort
We stay for 4 nights 5 days all the facilities are open for us to use. We were very happy except the food at some of the restaurants needs to improve is also very pricey,we were lucky to know that there is a small shopping center very close and has very nice restaurants.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Maria Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly people, nice view, and amenities. Pool hours are limited. They could be improved. I didn’t like the food at the Buho restaurant.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Nada

Liked: Cleanliness, staff & service, property conditions & facilities
Exellent
Stayed 4 nights in Jan 2025
Verified

4/10 Poor

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

Ants in the room

The facilities in the resort are great (especially the pool) however the beds were very uncomfortable and we discovered a lot of ants in our room. Instead of offering to move us, the staff sprayed bug killer all over the bedroom. Not a 5 star experience, not even a 2 star experience.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo ok
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena experiencia, las instalaciones muy bonitas el personal muy amable y las habitaciones muy amplias y cómodas. Lo único malo fue el servicio del transporte interno que es demasiado demorado y en ocasiones ni llega a pesar de estar el hotel muy vacío
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Oswaldo

Liked: Cleanliness, amenities, property conditions & facilities
Prépreté, infrastructures et service.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

MARIA DEL R

Liked: Cleanliness, staff & service, amenities
Habitaciones buenas, la atención y cortesía del personal inmejorables
Stayed 6 nights in Nov 2025
Verified

8/10 Good

Jairo Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvo muy buena, la estadía recomendada el desayuno. Excelente único, mejorar el olor de humedad en las habitaciones del resto de Instalaciones a los alrededores, el personal muy bien
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La playa es muy tranquila
Stayed 3 nights in Aug 2025