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Hotel Irotama Reservado

4.0 star property

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Photo gallery for Hotel Irotama Reservado

Restaurant - Hotel Irotama Reservado (Santa Marta)
Deluxe Room, Sea View | Balcony - Hotel Irotama Reservado (Santa Marta)
Reception - Hotel Irotama Reservado (Santa Marta)
Outdoor banquet area - Hotel Irotama Reservado (Santa Marta)
Outdoor pool - Hotel Irotama Reservado (Santa Marta)
Irotama Reservado welcomes families to its beachfront location with thoughtful amenities including a poolside bar and comfortable terrace. Guests consistently praise the attentive staff while enjoying the property's relaxing sauna and two rejuvenating spa tubs.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Free airport shuttle
  • Kitchen
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, individually furnished, desk

Junior Suite

  • Garden view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, in-room safe, individually furnished, desk

Suite, 2 Bedrooms

  • 137 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, Sea View

Premium bedding, in-room safe, individually furnished, desk

Deluxe Room, Sea View

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms, Sea View

Premium bedding, in-room safe, individually furnished, desk

Deluxe Suite, 2 Bedrooms, Sea View

  • Ocean view
  • 148 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 3 Bedrooms, Sea View

Premium bedding, in-room safe, individually furnished, desk

Deluxe Suite, 3 Bedrooms, Sea View

  • Ocean view
  • 175 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 4 Twin Beds and 1 Double Sofa Bed

About the neighborhood

Located on the beach, Hotel Irotama Reservado is in Bello Horizonte, a neighborhood in Santa Marta. Shoppers can check out Zazue, while everyone can enjoy the natural beauty of Bello Horizonte Beach and Rodadero Beach. Parque de los Novios and Santa Marta Beach are two other places to visit that come recommended. Visit our Santa Marta travel guide
View more Condo Rentals in Santa Marta
Map
Kilometro 14 Via Cienaga, En Torre Irotama Reservado, Santa Marta, Magdalena, 470006

What's nearby

  • Rodadero Beach
    Rodadero Beach
    26 min drive - 7.6 miles
  • Parque de los Novios
    Parque de los Novios
    28 min drive - 11.4 miles
  • Idyllic tropical Caribbean beach in Tayrona National Park near Santa Marta, Colombia
    Tayrona National Natural Park
    53 min drive - 34.2 miles
  • Bello Horizonte Beach
    1 min walk - 0.1 miles
  • Zazue
    15 min walk - 0.8 miles

Getting around

  • Santa Marta (SMR-Simon Bolivar)
    14 min drive

Restaurants

  • Subway
    7 min drive
  • Cinto
    17 min walk
  • Crepes & Waffles
    16 min walk
  • Juan Valdez Café
    16 min walk
  • Holguer Bistro
    4 min drive

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Hotel Irotama Reservado

Guests of this beach condo building will appreciate convenient onsite amenities such as a sauna and spa services. Each condo features a kitchen with a refrigerator and a microwave, plus free WiFi and a flat-screen TV with cable channels. Added amenities include 24-hour room service, premium bedding, and a coffee/tea maker.
Hotel Irotama Reservado offers 46 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Accommodations at this 4-star condo have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a sauna.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.

All inclusive details

All-inclusive room rates at Hotel Irotama Reservado are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

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Property amenities

Beach

  • On a sandy beach
  • Beach towels

Pool/Spa

  • 2 hot tubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Outdoor pool
  • Sauna

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 10:00 PM on request
  • Free self parking on site

Family friendly

  • Children stay free (see details)
  • Free children's club

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

Dining

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Room service (24 hours)

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 43-inch flat-screen TV with cable channels

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Desk
  • Meeting rooms

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Gift shop/newsstand
  • Iron/ironing board
  • Phone
  • Safe
  • Tour and ticket assistance

Things to do

  • Free children's club

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 46 units
  • Garden
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Irotama Reservado
Hotel Irotama Reservado Hotel
Hotel Irotama Reservado Santa Marta
Hotel Irotama Reservado Hotel Santa Marta

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Reviews

Hotel Irotama Reservado Reviews

8.6

Excellent

9.6

Cleanliness

9.2

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 20 out of 29 reviews
Rating 8 - Good. 2 out of 29 reviews
Rating 6 - Okay. 4 out of 29 reviews
Rating 4 - Poor. 0 out of 29 reviews
Rating 2 - Terrible. 3 out of 29 reviews

Reviews

Verified

10/10 Excellent

Joan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice and quiet area. The resort has several towers, and this one was by far the quietest, perfect for getting away from all the noise. You’ll need to walk or take the shuttle to reach the restaurants, bars, spa and other parts of the resort. This tower also has its own pool, which is very peaceful if you enjoy a calm and relaxing atmosphere. room are very big and fully equipped with a small kitchen area.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Greg

Liked: Cleanliness, amenities, property conditions & facilities, communication
Apartments are so big. Staff are wonderful. Food delicious. Definitely coming back.
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Alberto Gabriel

Liked: Cleanliness, property conditions & facilities, communication
Just ok. Food at the resort is expensive and meh.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

David

Liked: Cleanliness
Disliked: Communication
The hotel is okay, but it feels like it is more for the locals than tourists and the schedule to use the pool and the facilities very limited.
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

Juan

Liked: Cleanliness
Disliked: Check-in, communication, listing accuracy
the kids pool water slides were rotten by the salt water plus the pool coping was terrible damage my kids scraped their knees
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! I would come back again!!☺️
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

juan

Liked: Cleanliness, amenities, property conditions & facilities, communication
SHERELYN was exceptional. At the reception
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Gabriel Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
1A
Stayed 4 nights in Apr 2025
Verified

2/10 Terrible

ALEJANDRO

Disliked: Staff & service, property conditions & facilities
One of the worst customer service we ever had! We arrived at the hotel at 3:15 pm and check in was at 4 pm. the process was done by 3:38 pm but they wouldnt give us the room until 4 pm.. they said no after us asking nicely since we had a wedding to attend at 4:30 pm and we had to get ready . We had to wait until 4 pm because THEY DID NOT HAVE THE ROOM READY when check out is at 12 pm..Mediocre service! On another note the road to the hotel was terrible, all of the hotels in that street are owned by the same owner therefore they have no intentions to fix this. Breakfast is a scam, they have a transportation to another building to have breakfast, which this is not mentioned in the website. What kind of "hotel" is this??? and the reviews mention iits exceptional with a rating of 9.4l!!! what a scam!! dont believe this trap
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, check-in, communication, listing accuracy
Sus empleados súper atentos, las áreas comunes súper el target de gente muy bueno
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

HARBEY

Liked: Cleanliness, room comfort, communication
En el checking nos querían acomodar en otro edificio que no era el de la reserva
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Gustavo

Liked: Cleanliness, communication
Disliked: Room comfort
El hotel está bien pero no tiene restaurante en irotama reservado y es necesario ir todos los días a otra torre para tomar el desayuno. El hotel pone transporte pero puede demorar un poco
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

David

Liked: Cleanliness, room comfort
Disliked: Communication
Pésimo el servicio de restaurante, la atención y la comida no vale lo que cobran… muy decepcionado.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Diogenes

Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo excelente, jacuzzi en la habitación con excelente vista al mar. Todos los empleados fueron muy amables
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

NANCY MARGARITA

Mucho por mejorar

Realmente, decepcionante, varios aspectos a mejorar: La entrada check in muy tarde 4 pm El hotel no cuenta con restaurante y uno se tiene que desplazar a las otras torres para poder acceder a alimentación. Imposible, que el pase día tenga un valor tan costoso a$240.000 y si uno quieres invitar a alguien a la habitación o apartamento está prohibido. Se el tema de seguridad pero si fuera más accesible el precio sería más fácil su compra. Comimos en el restaurante a la carta y pésimo calidad precio. Lo bueno: El desayuno delicioso, personal muy amable. La señora de aseo divina
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sensasional!

Simplemente espectacular, desde el momento que llegamos hasta nuestra salida. Lo único que le hace falta a ese Paraíso es un restaurante en Irotama Reservado.
La vista desde la habitación
Los atardeceres!
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Excelente hotel, con playa, piscina, yacuzzi y turco. Los precios de la comida un poco altos pero en general muy bueno el servicio
Stayed 7 nights in Jun 2025
Verified

6/10 Okay

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad en sí es excelente pero en la publicación dicen que te entregarán una suite junior y ponen la foto de un jacuzzi en la descripción y luego llegas y te entregan una habitación deluxe pero sin jacuzzi y sin zona de estar. Hablamos con la recepción y culparon a Orbitz, hablamos con Orbitz y dijeron que las fotos solo para referencia. No estamos de acuerdo debido a que son las fotos en la descripción de la habitación y no las fotos generales, mi habitación era diferente a la de las fotos.
Stayed 2 nights in May 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gut für Leute die das Meer wollen

Grosses Zimmer, sauber, direkter Zugang zum Meer, Frühstücksbuffet mit wenig veganen Optionen, Sauna nicht korrekt betrieben bww tiefe Temperatur. Pool relativ überfüllt.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Federico

Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ruben Dario

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Elsie

Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

guillermo

Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025