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Hotel Palmarena Plaza

3.5 star property
Family-friendly hotel with 2 outdoor pools and free breakfast

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Photo gallery for Hotel Palmarena Plaza

View from room
32-inch TV with cable channels
Front of property
Double Room, 1 Bedroom | Minibar, free WiFi, bed sheets
Lobby sitting area

Reviews

5.0 out of 10

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Pool
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Room

Family Room | Minibar, free WiFi, bed sheets

Family Room

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • Sleeps 6
  • 5 Twin Beds OR 1 Double Bed and 4 Twin Beds

View all photos for Triple Room

Minibar, free WiFi, bed sheets

Triple Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room, 1 Bedroom

Double Room, 1 Bedroom | Minibar, free WiFi, bed sheets

Double Room, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
TV
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
Calle 19 No. 1B-63, Rodadero, Santa Marta, 470006

What's nearby

  • Rodadero Beach - 3 min drive - 1.5 miles
  • Zazue - 5 min drive - 4.2 miles
  • Bahia de Santa Marta - 8 min drive - 4.2 miles
  • Parque de los Novios - 8 min drive - 4.6 miles
  • Rodadero Sea Aquarium and Museum - 11 min drive - 3.0 miles

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 15 min drive

Restaurants

  • ‪Juan Valdez Café - ‬12 min walk
  • ‪Restaurante El Chef del Mar - ‬12 min walk
  • ‪El Vómito - ‬3 min walk
  • ‪Restaurante El Paisa Samario - ‬3 min walk
  • ‪Restaurante El Banano - ‬13 min walk

About this property

Hotel Palmarena Plaza

Family-friendly hotel near Rodadero Beach
You can look forward to free continental breakfast, a terrace, and a garden at Hotel Palmarena Plaza. The on-site international cuisine restaurant, Bumaye, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a playground and a bar.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool
  • Free self parking
  • A front-desk safe, concierge services, and a banquet hall
  • Barbecue grills, a 24-hour front desk, and a TV in the lobby
Room features
All guestrooms at Hotel Palmarena Plaza boast comforts such as air conditioning, in addition to amenities like free WiFi and minibars.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch TVs with cable channels

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bumaye

Things to do

  • 2 outdoor pools
  • Children's pool
  • Outdoor pool (guest access)
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Accessible shuttle
  • Front entrance ramp
  • Pool access ramp on site
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
  • Resort fee: COP 6000.00 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 7:00 AM to 7:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Palmarena Plaza Santa Marta
Hotel Palmarena Santa Marta
Palmarena
Palmarena Santa Marta
Palmarena Plaza Santa Marta
Hotel Palmarena Plaza Hotel
Hotel Palmarena Plaza Santa Marta
Hotel Palmarena Plaza Hotel Santa Marta

Frequently asked questions

Does Hotel Palmarena Plaza have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7:00 AM–7:00 PM.

Is Hotel Palmarena Plaza pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Palmarena Plaza?

Self parking is free at this property.

What time is check-in at Hotel Palmarena Plaza?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Palmarena Plaza?

Check-out is at noon.

Where is Hotel Palmarena Plaza located?

This family-friendly Santa Marta hotel is located by the sea, within 1 mi (2 km) of Arrecife Shopping Center and Rodadero Beach. Mundo Marino Aquarium and Nabusimake are also within 15 minutes.

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Hotel Palmarena Plaza Reviews

Reviews

5.0
Rating 10 - Excellent. 1 out of 12 reviews
Rating 8 - Good. 2 out of 12 reviews
Rating 6 - Okay. 1 out of 12 reviews
Rating 4 - Poor. 6 out of 12 reviews
Rating 2 - Terrible. 2 out of 12 reviews

6.6/10

Cleanliness

6.2/10

Staff & service

6.8/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10

Needs updating
Stayed 2 nights in Mar 2025

2/10

Rooms are super outdated! Not worth it! Misleading photos!
Stayed 1 night in Dec 2024

4/10

Stayed 1 night in Sep 2024

8/10

Todo normal
Stayed 2 nights in Aug 2024

2/10

Vieja, fea y con muchas condiciones para una prioridad tan fea.
Stayed 4 nights in May 2023

4/10

Stayed 1 night in Feb 2022
This review was submitted before 2018 and has not been verified.

4/10

Estuvimos tranquilos y disfrutamos de la piscina
This review was submitted before 2018 and has not been verified.

4/10

Dålig wifi och ingen hiss. Kallvatten i dålig dusch. Katastrofal service.
This review was submitted before 2018 and has not been verified.

6/10

The hotel stay was decent, but not great or outstanding. It provided basic comforts but expected a little more. The WiFi connection was horrible and pretty much inexistent which was frustrating. The surrounding are was nice and close to the beach.
This review was submitted before 2018 and has not been verified.

4/10

No hot water, hard to get Internet and the hotel is in Rodadero and not Santa Marta. We had a suite with 3 single beds and another room with a queen bed plus a living room with tv and couches. The bedrooms were air conditioned but the living room was not. There is also no elevator but the porter will take your luggage upstairs. Pool was ok. It's not on the beach but the public beach is a block away. Decent breakfast. Service people were very nice and we managed ok but overpriced for the amenities. Getting the kids clean without hot water was not easy. There is a modern air conditioned mall close by about 10 min walk (top notch by any country's standards) and plenty of local restaurants, 24 hr drug stores and at least 3 supermarkets. Overall we felt safe in the neighbourhood at all hours.