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Best Western Plus Santa Marta Hotel

3.5 star property
Travelers enjoy historic charm and modern comforts at this Santa Marta hotel where spa treatments complement international dining in the city center

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Photo gallery for Best Western Plus Santa Marta Hotel

Terrace/patio - Best Western Plus Santa Marta Hotel (Santa Marta)
Poolside bar - Best Western Plus Santa Marta Hotel (Santa Marta)
Exterior - Best Western Plus Santa Marta Hotel (Santa Marta)
Lobby - Best Western Plus Santa Marta Hotel (Santa Marta)
Free daily buffet breakfast - Best Western Plus Santa Marta Hotel (Santa Marta)
Set in Santa Marta's Historic Center, this Best Western Plus offers a refreshing outdoor pool, scenic rooftop terrace, spa services, international dishes at Blue Ribbon restaurant, and in-room WiFi. The staff is consistently praised for their helpfulness.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Private bathroom
Bathrobes
Hair dryer
Espresso maker
  • 24 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Standard Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Private bathroom
Bathrobes
Hair dryer
Minibar
  • 24 sq m
  • Sleeps 4
  • 1 King Bed
  • Partial ocean view

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Private bathroom
Bathrobes
Hair dryer
Espresso maker
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Partial ocean view

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Private bathroom
Bathrobes
Hair dryer
Minibar
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

Suite, 1 King Bed, Non Smoking (Living Room) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking (Living Room)

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Mini-fridge
LCD TV
Private bathroom
Bathrobes
Hair dryer
  • 24 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Standard Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Private bathroom
Bathrobes
Hair dryer
Espresso maker
  • 24 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Bathrobes
Private bathroom
Hair dryer
Microwave
  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

1 King Bed, Non-Smoking, Handicap Room, Microwave and Refrigerator, High Speed Internet Access, Coffee Maker, Hairdryer

  • Sleeps 2

2 Single Beds, Non-Smoking, Wi-Fi, Air-Conditioned, Safe, Coffee and Tea Maker, Mini Bar

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Living Room, Coffee Maker, Mini Bar, Free Parking, Safe

  • Sleeps 2

2 Single Beds, Non-Smoking, Connected Beds

  • Sleeps 3

1 King Bed, Non-Smoking, Connected Beds

  • Sleeps 3

1 King Bed, Non-Smoking, Wi-Fi, Air-Conditioned, Safe, Coffee and Tea Maker, Mini Bar

  • Sleeps 3

1 King Bed, Non-Smoking, Wi-Fi, Air-Conditioned, Safe, Coffee And Tea Maker, Mini Bar

  • Sleeps 3

2 Single Beds, Nonsmoking, Air Conditioning

  • Sleeps 3

About the neighborhood

Located in Los Cocos, a neighborhood in Santa Marta, Best Western Plus Santa Marta Hotel is in a regional park and on the boardwalk/promenade. The area's natural beauty can be seen at Rodadero Beach and Tayrona National Natural Park. Visit our Santa Marta travel guide
Map
Calle 24 No 3-65, Santa Marta, 470004

What's nearby

  • Parque de Los Novios featuring flowers and a garden
    Parque de los Novios
    5 min walk - 0.3 miles
  • Rodadero, Santa Marta, Colombia
    Santa Marta Bay
    5 min walk - 0.3 miles
  • Santa Marta Cathedral which includes heritage elements and a church or cathedral
    Santa Marta Cathedral
    8 min walk - 0.4 miles
  • Marina Santa Marta
    6 min walk - 0.4 miles
  • Santa Marta Beach
    6 min walk - 0.4 miles

Getting around

  • Santa Marta (SMR-Simon Bolivar)
    26 min drive

Restaurants

  • Tarjeta Roja
    4 min walk
  • Arepas Yiya
    3 min walk
  • La Sartén Dorada Restaurante y Parrilla
    5 min walk
  • Subway
    3 min walk
  • Tronco Burrito
    3 min walk

About this property

Best Western Plus Santa Marta Hotel

Hotel near Rodadero Beach
A free breakfast buffet, a poolside bar, and a rooftop terrace are just a few of the amenities provided at Best Western Plus Santa Marta Hotel. Treat yourself to a manicure/pedicure or other spa services. The on-site international cuisine restaurant, Blue Ribbon, offers breakfast, lunch, and dinner. In addition to a coffee shop/cafe and laundry facilities, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a banquet hall, and wedding services
  • Luggage storage, a 24-hour front desk, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All 126 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 42-inch LCD TVs with cable channels
  • Wardrobes/closets, mini fridges, and daily housekeeping

Similar properties

Terrace/patio
Hilton Garden Inn Santa Marta
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 841 reviews
Hilton Garden Inn Santa Marta
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blue Ribbon

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 409 square feet of conference space

Outdoors

  • In a regional park
  • On the boardwalk/promenade
  • Pool loungers
  • Rooftop terrace

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Tile flooring in room

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for COP 60000.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 60000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: COP 60000.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Parking height restrictions apply

Property is also known as

Best Western Plus Santa Marta
Best Western Plus Santa Marta
Best Western Plus Santa Marta Hotel Hotel
Best Western Plus Santa Marta Hotel Santa Marta
Best Western Plus Santa Marta Hotel Hotel Santa Marta

Frequently asked questions

Does Best Western Plus Santa Marta Hotel have a pool?

Yes, this property has an outdoor pool.

Is Best Western Plus Santa Marta Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Plus Santa Marta Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Best Western Plus Santa Marta Hotel?

Check-out is at 1 PM.

Does Best Western Plus Santa Marta Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 60000 per vehicle applies.

Where is Best Western Plus Santa Marta Hotel located?

Located in Los Cocos, this hotel is within a 10-minute walk of Parque de los Novios, Santa Marta Bay, and Old San Juan de Dios Hospital Museum. Clinic El Prado and Marina Santa Marta are also within 10 minutes.

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Reviews

Best Western Plus Santa Marta Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

8.4

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 431 out of 690 reviews
Rating 8 - Good. 175 out of 690 reviews
Rating 6 - Okay. 50 out of 690 reviews
Rating 4 - Poor. 14 out of 690 reviews
Rating 2 - Terrible. 20 out of 690 reviews

Reviews

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and property :)
Stayed 3 nights in Dec 2025

10/10 Excellent

MARIA INES

Liked: Cleanliness, amenities, property conditions & facilities
The room is spotless. The staff is very courteous
Stayed 1 night in Jan 2026

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice views
Stayed 3 nights in Nov 2025

10/10 Excellent

Luke

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Updated rooms
Stayed 1 night in Dec 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is incredibly kind and truly does their best to resolve any issues. I’d like to give special shoutouts to Paula at the front desk, Gilma at the restaurant, and Liceth from the housekeeping team.
Stayed 18 nights in Dec 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay all around, good staff.
Stayed 3 nights in May 2025

8/10 Good

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, clean, good staff,breakfast and service.
Stayed 5 nights in Apr 2025

10/10 Excellent

Wilton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay love it, personnel that work at hotel lovely set of people.
Stayed 13 nights in Mar 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop pool was great. Front desk staff were great, spoke good English and were very helpful. Good safe location walking distance from the beach and restaurants.
Stayed 1 night in May 2025

10/10 Excellent

Lamont

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Location/Excellent Service

Excellent choice. Worth every penny. Staff was amazing: professional, helpful, and always with a smile. Breakfast buffet was delicious with many choices. Room was clean. Bed just as comfortable as home. Rooftop bar and pool were both lovely. Easy walk to marina and Parque de los Novios. Wii definitely choose to stay here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

javier

Liked: Cleanliness, amenities, property conditions & facilities
Good location! Not in the busy areas but walking distance to the entertainment district. Clean safe and priced well!
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great place to stay. Friendly and attentive staff, quiet, location, clean facilities, great restaurant and good location.
Stayed 3 nights in Feb 2025

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very confortable stay
Stayed 5 nights in Jan 2025

10/10 Excellent

Ofer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is great, has eveything you need. The breakfast is very good. Near the historic city where there are plenty os restaurants. The staff were very kind.
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property served by awesome staff, very nice stay
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and easy check in, Great hospitality. Rooms are very clean and have everything to accommodate.
Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities, room comfort

Amazing

The hotel and staff where amazing the staff couldn’t do enough for you the food in the hotel was great and the cocktails where to die for
Stayed 4 nights in May 2025

10/10 Excellent

Pri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like our stay, it’s a couple minutes of walk from the marina. We loved it. Felt safe too.
Stayed 3 nights in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with even better staff. Staff here were very helpfull and friendly. The buffet is good (eggs, chese, potato, deli meats, coffee, juice) dinner is good as well however better options near by. Will stay here again. Close to everything!
Stayed 5 nights in Jan 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, walking distance to the beach and restaurants. The staff were friendly and helpful. Service was excellent from the front desk staff to the room attendants, the service for breakfast to the guard upstairs at the pool.
Stayed 4 nights in Dec 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffing, Restaurant, & Cleanliness, attention to detail outstanding! Property needs attention..only behind building unit, detracts from view of Santa Marta due to homeless & trash created.
Stayed 7 nights in Apr 2025

10/10 Excellent

Estefania

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is great! The service is very good, very clean and you feel very safe.
Stayed 3 nights in May 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the center, to a Main Street and small mall for convenience. Nice pool and rooftop view with a restaurant/bar as well as a gym. Breakfast was good and lots of options.
Stayed 4 nights in Nov 2024

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and nice view
Stayed 3 nights in Dec 2023

10/10 Excellent

Gasper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good & clean employees very helpful
Stayed 3 nights in Sep 2024