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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Overview of Hotel Santa Cruz Huatulco

Photo gallery

Featured Image
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
In-room safe, desk, laptop workspace, free WiFi
In-room safe, desk, laptop workspace, free WiFi

Hotel Santa Cruz Huatulco

3 out of 5

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationBahías de Huatulco5 min walk
    Popular LocationPlaya Santa Cruz5 min walk
    Popular LocationChahue Beach16 min walk
    AirportHuatulco, Oaxaca (HUX-Bahias de Huatulco Intl.)17 min drive

Book online or call:

1-800-675-4318

Choose dates to view prices

  • Double Room, 2 Double Beds

    4.1/5 guest room rating

    Room amenities

    • 248 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details
  • Comfort Room, 1 King Bed

    4.3/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Room Standard

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More details

About this area

Santa María Huatulco

Located in Santa María Huatulco, Hotel Santa Cruz Huatulco is near the beach. Huatulco National Park is a popular attraction and the area's natural beauty can be seen at Chahue Beach and La Entrega Beach.
Popular Location

What's nearby

  • Bahías de Huatulco - 5 min walk
  • Playa Santa Cruz - 5 min walk
  • Chahue Beach - 16 min walk
  • Playa Yerbabuena - 4 min drive
  • La Entrega Beach - 4 min drive

Getting around

  • Bahias de Huatulco Intl. Airport (HUX) - 17 min drive

Restaurants

  • Mar – Restaurant offering international cuisine.

About this property

Hotel Santa Cruz Huatulco

3-star family-friendly hotel near Chahue Beach
Along with a restaurant, this hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, a poolside bar, and a business center. All 89 rooms offer free WiFi, room service, and flat-screen TVs with cable channels. Guests will also find rainfall showerheads, free bottled water, and safes.
Hotel Santa Cruz Huatulco offers 89 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–11:00 AM: MXN 179 for adults and MXN 95 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 27 to July 27:
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 179 for adults and MXN 95 for children (approximately)
  • Airport shuttle fee: MXN 500 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Property is also known as

Hotel Santa Cruz Huatulco
Hotel Santa Cruz Huatulco Santa María Huatulco
ta Cruz Huatulco ta ía Huatul
Santa Cruz Huatulco
Hotel Santa Cruz Huatulco Hotel
Hotel Santa Cruz Huatulco Santa María Huatulco
Hotel Santa Cruz Huatulco Hotel Santa María Huatulco

Frequently asked questions

Does Hotel Santa Cruz Huatulco have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Hotel Santa Cruz Huatulco pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Santa Cruz Huatulco?
Self parking and valet parking are free at this property.
What time is check-in at Hotel Santa Cruz Huatulco?
Check-in is from 3 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Hotel Santa Cruz Huatulco?
Check-out is at noon.
Does Hotel Santa Cruz Huatulco provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of MXN 500 per person applies.
Where is Hotel Santa Cruz Huatulco located?
This family-friendly Santa María Huatulco hotel is located near the beach, within 1 mi (2 km) of Bahías de Huatulco, Chahue Beach, and Huatulco National Park. La Entrega Beach is 1.6 mi (2.6 km) away.

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 58 out of 207 reviews
5 - Excellent 28%
Rating 4 - Good. 97 out of 207 reviews
4 - Good 47%
Rating 3 - Okay. 29 out of 207 reviews
3 - Okay 14%
Rating 2 - Poor. 16 out of 207 reviews
2 - Poor 8%
Rating 1 - Terrible. 7 out of 207 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.0/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Very closed to everything. Place is clean
Stayed 2 nights in Jan 2021

3/5 Okay

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2021

3/5 Okay

Traveled with group
Stayed 1 night in Jan 2021

5/5 Excellent

Stayed 4 nights in Dec 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only issue we had was getting hot water in the shower, everything else was good. Location it’s the best!
Stayed 7 nights in Nov 2020