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Hotel Santa Cruz Huatulco

3.0 star property
Family-friendly hotel with free valet parking and a fitness center

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Photo gallery for Hotel Santa Cruz Huatulco

Front of property - evening/night
Reception
Double Room, 2 Double Beds | 1 bedroom, in-room safe, desk, laptop workspace
Interior
Property entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pet friendly
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Garden view

Double Room, 2 Double Beds

7.4 out of 10
Good
(19 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Fan
Separate bedroom
Rainfall showerhead
Designer toiletries
Private bathroom
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard with Sofa

1 bedroom, in-room safe, desk, laptop workspace

Room Standard with Sofa

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Standard with internal view

1 bedroom, in-room safe, desk, laptop workspace

Double Room Standard with internal view

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Boulevard Santa Cruz 203, Santa María Huatulco, OAX, 70989

What's nearby

  • Playa Santa Cruz - 8 min walk - 0.5 miles
  • Chahue Beach - 3 min drive - 1.2 miles
  • El Zócalo - 4 min drive - 1.9 miles
  • La Entrega Beach - 6 min drive - 1.9 miles
  • Tangolunda Beach - 8 min drive - 3.7 miles

Getting around

  • Bahias de Huatulco Intl. Airport (HUX) - 23 min drive

Restaurants

  • ‪Restaurant Ve el Mar - ‬7 min walk
  • ‪La Chicatana - ‬4 min drive
  • ‪mercado organico Santa Cruz - ‬5 min walk
  • ‪Restaurante México Lindo - ‬13 min walk
  • ‪Niko's - ‬1 min walk

About this property

Hotel Santa Cruz Huatulco

Family-friendly hotel near Chahue Beach
Located close to La Entrega Beach, Hotel Santa Cruz Huatulco provides a poolside bar, a terrace, and a garden. Treat yourself to a massage or other spa services. The on-site restaurant, Mar, features international cuisine. In addition to a playground and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Continental breakfast (surcharge), bike rentals, and babysitting (surcharge)
  • A 24-hour front desk, a billiards/pool table, and a front-desk safe
Room features
All 89 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with premium channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: MXN 150 for adults and MXN 90 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Mar

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 200 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 11 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 150 for adults and MXN 90 for children
  • Pet fee: MXN 200 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Hotel Santa Cruz Huatulco
Hotel Santa Cruz Huatulco Santa María Huatulco
ta Cruz Huatulco ta ía Huatul
Santa Cruz Huatulco
Hotel Santa Cruz Huatulco Hotel
Hotel Santa Cruz Huatulco Santa María Huatulco
Hotel Santa Cruz Huatulco Hotel Santa María Huatulco

Frequently asked questions

Does Hotel Santa Cruz Huatulco have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Santa Cruz Huatulco pet-friendly?

Yes, Hotel Santa Cruz Huatulco allows cats and dogs (limit 1 total) with a maximum weight of up to 11 lbs per pet. There's a fee of MXN 200 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Hotel Santa Cruz Huatulco?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Santa Cruz Huatulco?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Santa Cruz Huatulco?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Santa Cruz Huatulco located?

This family-friendly Santa María Huatulco hotel is located near the beach, within 1 mi (2 km) of Santa Cruz Bay and Chahue Beach. Huatulco National Park and Playa Santa Cruz are also within 1 mi (2 km).

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Hotel Santa Cruz Huatulco Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 131 out of 390 reviews
Rating 8 - Good. 152 out of 390 reviews
Rating 6 - Okay. 59 out of 390 reviews
Rating 4 - Poor. 28 out of 390 reviews
Rating 2 - Terrible. 20 out of 390 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A decent hotel at a fair price.
Stayed 3 nights in Feb 2025

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for a clean room to stay and nice pool. Great location to explore!
Stayed 1 night in Jan 2025

10/10 Excellent

Carlos

Liked: Cleanliness, property conditions & facilities
Liked everything and will go back
Stayed 2 nights in Mar 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will come back to the Hotel Villablanca again, it’s a wonderful experience
Stayed 7 nights in Jan 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything, clean hotel, great friendly service. this is the 3rd time we stay here in the last 2 years.
Stayed 3 nights in Oct 2024

6/10 Okay

Deborah

Liked: Cleanliness, staff & service
This is a very Mexican hotel. Pool area is very nice however, beds, towels and sheets could be much improved.
Stayed 17 nights in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach, pool was open late which is great, lots of drinking options
Stayed 1 night in Nov 2024

8/10 Good

Jessica

Liked: Cleanliness, property conditions & facilities
Great spot for a quick overnight stay in between travel days.
Stayed 1 night in Feb 2024

8/10 Good

Valentina

Liked: Staff & service, property conditions & facilities
Everything was good
Stayed 4 nights in Jan 2025

10/10 Excellent

VIctor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good area to stay near the beach
Stayed 5 nights in Jan 2024

8/10 Good

Joy Ann M

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel within walking distance of all of Santa Cruz. Not impressed with wifi service being sketchy and unreliable in our room. Staff and other services were fine.
Stayed 4 nights in Feb 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Liked most everything. No dresser for clothes was a bit of a turn-off and additional cost for a bar fridge. I’ve never stayed in a place in Huatulco that did not have these basic options. Overall though pleased with the rest of the stay
Stayed 14 nights in Feb 2025

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. Room very clean and beds comfy
Stayed 1 night in Mar 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and close to the beach and restaurants
Stayed 3 nights in Aug 2024

8/10 Good

Brayan Mauricio Mendoza

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Feb 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, a little crowded but great service
Stayed 1 night in Nov 2022

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older/smaller beach hotel in a good location (Santa Cruz.) Perfect if your hotel needs are minimal and you will be spending most of you time exploring the Huatulco area and dining outside of the hotel.
Stayed 4 nights in Feb 2023

6/10 Okay

Alejandra

Disliked: Cleanliness, property conditions & facilities
It’s duty
Stayed 5 nights in Jan 2025

10/10 Excellent

susanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A super place to stay in Huatulco. Budget friendly, great location, really nice staff. The pool is lovely. The breakfast buffet was varied and delicious. We felt safe and enjoyed the local cultural events in the zocalo nearby.
Stayed 1 night in Jan 2023

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and beds were comfortable. Just spend one night. Will consider another stay.
Stayed 1 night in Nov 2022

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For us it was a good stay. A little bit of renovations good on but very respectful of the work niose.👍
Stayed 2 nights in Sep 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We have stayed at this hotel numerous times. Staff is always great and the hotel is clean. It definitely can use some maintenance in the rooms and around the pool they need some decent lounge chairs
Stayed 21 nights in Jan 2023

8/10 Good

Cord

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. The pool was clean and big. There was a tour desk. There was a bus and lots of taxis.
Stayed 1 night in Apr 2024

10/10 Excellent

Khalebb

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean. convenient location, staff was curteous and helpful
Stayed 2 nights in Jun 2023

2/10 Terrible

Marianne

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were great! We have stayed at this hotel before and it was clean. This time we would not even use the towels as they were so dirty and threadbare. Our air conditioner quit three times however the staff were quick to fix. The last night there a drunk someone who broke down the door across from us as he was locked out and fighting with another person inside. Called the desk several times with no answer. The situation could have been far worse. Will not stay there again ever!!