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Holiday Inn Huatulco by IHG

Property class: 3.5

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Photo gallery for Holiday Inn Huatulco by IHG

A balcony with wicker furniture, overlooking a marina with boats and a hilly backdrop. - Holiday Inn Huatulco by IHG (Santa María Huatulco)
A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a view of the outdoors. - Holiday Inn Huatulco by IHG (Santa María Huatulco)
A modern living room with a sofa, coffee table, and TV. - Holiday Inn Huatulco by IHG (Santa María Huatulco)
A compact room with a small refrigerator, a wooden table, and two chairs. - Holiday Inn Huatulco by IHG (Santa María Huatulco)
A children's play area with colorful toys and a mural on the wall. - Holiday Inn Huatulco by IHG (Santa María Huatulco)
Near La Entrega Beach, Holiday Inn Huatulco by IHG provides a terrace, a playground, and dry cleaning/laundry services. The on-site international cuisine restaurant, Jaguar, offers breakfast, lunch, and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room

A bed with white bedding and pillows against a brown headboard.

Standard Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Marina View

A hotel room with a bed, a desk, a television, and a view of a resort.

Standard Room, 1 King Bed, Marina View

9.6 out of 10
Exceptional
(17 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

A bathroom with a shower, toilet, grab bar, and a sink.

Standard Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk with a chair, a television, and a painting on the wall.

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(43 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Marina View

A balcony with a view of a marina and buildings.

Standard Room, 2 Queen Beds, Marina View

9.0 out of 10
Wonderful
(13 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

A balcony with wicker furniture, overlooking a marina with boats and buildings in the background.

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, two bedside lamps, a wooden headboard, and a view of the outdoors through a window with curtains.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(52 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Minifridge)

A hotel room with a bed, a desk, a chair, a desk lamp, a wall clock, and a painting.

Standard Room, 1 King Bed (Minifridge)

9.2 out of 10
Wonderful
(17 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

A hotel room with two beds, a TV, a desk with a chair, and a painting on the wall.

Standard Room, 2 Queen Beds (Pet Friendly)

9.4 out of 10
Exceptional
(3 reviews)
  • Marina view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Marina View (Minifridge)

A balcony with a view of a marina, a chair, and a potted plant.

Standard Room, 1 King Bed, Marina View (Minifridge)

10.0 out of 10
Exceptional
(3 reviews)
  • Marina view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Marina View (Minifridge)

A compact kitchenette with a small refrigerator, a wooden dining table with chairs, and a wall socket.

Standard Room, 2 Queen Beds, Marina View (Minifridge)

9.4 out of 10
Exceptional
(6 reviews)
  • Marina view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Pet Friendly)

A hotel room with a bed, bedside tables, a chair, and wall-mounted lamps.

Standard Room, 1 King Bed (Pet Friendly)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located near the beach, Holiday Inn Huatulco by IHG is in Santa Cruz, a neighborhood in Santa María Huatulco. The area's natural beauty can be seen at La Entrega Beach and Tangolunda Beach. Visit our Santa María Huatulco travel guide
Map
Blvd. Benito Juarez 604, Sector A, Santa María Huatulco, OAX, 70987

What's nearby

  • A sandy beach with people and a yellow kayak.
    Santa Cruz Bay
    2 min walk - 0.1 miles
  • A coastal scene with numerous boats anchored in calm waters, a pier extending into the sea, and lush green hills in the background.
    Playa Santa Cruz
    5 min walk - 0.3 miles
  • A red pavilion with steps leading up to it, surrounded by palm trees and greenery.
    El Zócalo
    16 min walk - 0.9 miles
  • A sandy beach with clear blue water, a red flag, and informational signs.
    Chahue Beach
    18 min walk - 1.0 mile
  • Mercado Tres de Mayo
    16 min walk - 0.9 miles

Getting around

  • Bahias de Huatulco Intl. Airport (HUX)
    22 min drive

Restaurants

  • Ve el Mar
    5 min walk
  • mercado organico Santa Cruz
    2 min walk
  • Niko's
    6 min walk
  • Grieta Y Aroma
    4 min walk
  • Restaurante Itoo
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: MXN 235 to 300 for adults and MXN 110 to 200 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jaguar
  • La Darsena

Things to do

  • Gym
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 370 per pet, per night, plus a one-time cleaning fee of MXN 1000 and a deposit of MXN 1500 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 33 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 235 to 300 for adults, and MXN 110 to 200 for children
  • Pet deposit: MXN 1500 per stay
  • Pet fee: MXN 370 per pet, per night plus MXN 1000 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Huatulco by IHG have a pool?

Yes, this property has an outdoor pool.

Is Holiday Inn Huatulco by IHG pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a deposit of MXN 1500 per stay and a fee of MXN 370 per pet, per night. A cleaning fee of MXN 1000 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Huatulco by IHG?

Check-in start time: 3 PM; Check-in end time: 11:00 PM.

What time is check-out at Holiday Inn Huatulco by IHG?

Check-out is at noon.

Where is Holiday Inn Huatulco by IHG located?

Located in Santa Cruz, this hotel is within a 10-minute walk of Santa Cruz Bay and Playa Santa Cruz. Chahue Beach and Mercado Tres de Mayo are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Huatulco by IHG Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 698 out of 1001 reviews
Rating 8 - Good. 210 out of 1001 reviews
Rating 6 - Okay. 50 out of 1001 reviews
Rating 4 - Poor. 16 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Location was excellent. Definitely recommend
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Jose Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible location, breakfast was delicious. Comfy beds. Friendly and kind staff was a plus.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, staff amazing, great location
Stayed 14 nights in Feb 2026
Verified review

8/10 Good

Raymundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and dinner clean room
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

sergio

Liked: Cleanliness, amenities, property conditions & facilities
Awesome hotel and location, very clean, super polite staff, close to everything, definitely coming back
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are excellent. Great location. Comfy and clean bed. We were quite happy with our one night stay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful amenities, helpful staff.
Stayed 10 nights in Jan 2026
Verified review

10/10 Excellent

Munindra

Liked: Cleanliness
Clean room- staff was very accommodating and nice
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Roberta

Liked: Cleanliness, amenities, property conditions & facilities
Room was super clean very friendly staff
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Angel

Liked: Cleanliness
Disliked: Staff & service
The rooms were pretty clean. They were not very helpful when I was charged for 2 rooms, when I only needed 1.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Diana M

Liked: Cleanliness, amenities, property conditions & facilities
Great location, easily walkable to town and marina for tours and taxis. We enjoyed the bar, restraunt and the pool albeit on the smaller size. Room is a great size, great AC and the bed was comfortable.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a prime spot for anything you want to do from the Bay tours or the waterfall tour. Staff is super friendly and accommodating. I will definitely be coming back!
This was our patio view
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Cornelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Excellent service by everyone. Great location, near various beaches. Highly recommend.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was great.
Stayed 14 nights in Feb 2026
Verified review

10/10 Excellent

Tej

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Good and clean place. I enjoyed the location, walk to the beach and the room with marina view
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Gordon

Liked: Cleanliness, amenities, property conditions & facilities
Always stay here before we get into our condo! Great device, amenities; food; friendly service!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Aline

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and efficient staff. Very attentive to guests.
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Judy

Liked: Cleanliness, staff & service, amenities
This is a very clean, well run hotel - nothing fancy, but well worth the price. The staff is very friendly and efficient. I recommend the breakfast buffet to start your day!
Stayed 21 nights in Jan 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
The room was great, staff all super nice and responsive. Hotel location was ideal. Will very likely stay again.
Stayed 6 nights in Dec 2025
Verified review

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. Staff was helpful
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jerry

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Staff were extremely helpful
Stayed 8 nights in Jan 2026
Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Nice room woth balcony overlooking the marina and sunrise. Breakfast was good! The staff were helpful and friendly. We woukd stay here again for sure.
Stayed 14 nights in Jan 2026
Verified review

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel near the beach walking distance to kiosk or beach lots of places to eat super nice employees
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing beds, nice and close to the beach and walking distance to a great grocery store. Frequent buses go by to take you downtown or you can easily walk there in about 20 mins. I would definitely stay here again!
Stayed 1 night in Dec 2025