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HOTEL OM DOWNTOWN

2.0 star property

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Photo gallery for HOTEL OM DOWNTOWN

Interior detail - HOTEL OM DOWNTOWN (Santa María Huatulco)
Front of property - HOTEL OM DOWNTOWN (Santa María Huatulco)
Comfort Room, 2 Double Beds | Street view - HOTEL OM DOWNTOWN (Santa María Huatulco)
Reception - HOTEL OM DOWNTOWN (Santa María Huatulco)
Interior - HOTEL OM DOWNTOWN (Santa María Huatulco)
Located close to Santa Cruz Bay, HOTEL OM DOWNTOWN has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

5.8 out of 10

Popular amenities

  • Free WiFi
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Economy Room, 2 Double Beds

Economy Room, 2 Double Beds | Free WiFi, bed sheets

Economy Room, 2 Double Beds

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room, 2 Double Beds

Comfort Room, 2 Double Beds | Free WiFi, bed sheets

Comfort Room, 2 Double Beds

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room

Basic Room | Free WiFi, bed sheets

Basic Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Santa María Huatulco, HOTEL OM DOWNTOWN is in the city center. The area's natural beauty can be seen at Santa Cruz Bay and La Entrega Beach. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Santa María Huatulco travel guide
Map
307 Palo Verde, Santa María Huatulco, Oaxaca, 70987

What's nearby

  • The historic Plaza Republica Square and gazebo kiosk, with the Immaculate Conception church in view, in the historic center of Mazatlan, Mexico.
    El Zócalo
    3 min walk - 0.2 miles
  • PUERTO DE SANTA CRUZ HUATULCO, OAXACA, MÉXICO
    Playa Santa Cruz
    5 min drive - 1.4 miles
  • Santa Cruz Bay
    Santa Cruz Bay
    5 min drive - 1.4 miles
  • Mercado Tres de Mayo
    5 min walk - 0.3 miles
  • Bocana del Rio Copalita Archaeological Zone
    10 min walk - 0.6 miles

Getting around

  • Bahias de Huatulco Intl. Airport (HUX)
    18 min drive

Restaurants

  • El Grillo Marinero
    4 min walk
  • Terra-Cotta
    3 min walk
  • Los Parados
    4 min walk
  • Pollo San Gerardo
    2 min walk
  • Mamma mia
    1 min walk

About this property

HOTEL OM DOWNTOWN

Hotel near Santa Cruz Bay
HOTEL OM DOWNTOWN provides everything you need. Stay connected with free in-room WiFi.
Room features
All guestrooms at HOTEL OM DOWNTOWN have amenities such as free WiFi.
Extra amenities include:
  • Rainfall showers and shampoo
  • 20-inch Smart TVs with digital channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch smart TV with digital channels

More

  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number OTO2102253T9

We should mention

This property does not have elevators

Frequently asked questions

Is HOTEL OM DOWNTOWN pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at HOTEL OM DOWNTOWN?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at HOTEL OM DOWNTOWN?

Check-out is at noon.

Where is HOTEL OM DOWNTOWN located?

Located in Crucecita, this hotel is within a 10-minute walk of El Zócalo and Mercado Tres de Mayo. Bocana del Rio Copalita Archaeological Zone and Marina Chahue are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

HOTEL OM DOWNTOWN Reviews

5.8

8.0

Cleanliness

5.2

Amenities

6.8

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 3 out of 17 reviews
Rating 8 - Good. 4 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 4 out of 17 reviews
Rating 2 - Terrible. 4 out of 17 reviews

Reviews

Verified

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and friendly. They have free mezcal tasting every night, which I didn’t take advantage of, but seemed very generous. Location is great: few blocks from the center, but away enough to be peaceful. Convenient store across the street. Overall great value for the money. Beware that there is only natural airflow, which was surprisingly ok, but not traditional AC.
Stayed 2 nights in Apr 2023
Verified

4/10 Poor

Sherrie

Liked: Cleanliness
Disliked: Room comfort

Hotel Om at Xmas

We found the room stuffy with just a fan No outside space to sit We were eventually moved after 3 days to a smaller room with AC & a balcony, it was much better The staff were very friendly & accommodating. We paid $100, it usually rents for $50, which is what it should be.
Stayed 7 nights in Dec 2024
Verified

6/10 Okay

Masako

Liked: Cleanliness
Cheap and clean. No services. Really could have used A/C.
Stayed 3 nights in May 2023
Verified

2/10 Terrible

Jason

Disliked: Staff & service, amenities, property conditions & facilities
No air conditioning, only a ceiling fan. No window in bedroom to outside for fresh air. No hot water either. Was there for 3 days and didn't see room service once. Tried switching hotel's with Expedia and they were as terrible as the hotel. They apparently couldn't get ahold of the hotel manager to find about cancelation policy and partial refund. Overall was a terrible experience. I certainly wouldn't recommend this hotel or Expedia.
Stayed 6 nights in Nov 2023
Verified

10/10 Excellent

Itzel Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pues para lo que es, está súper bien y económico
Stayed 2 nights in May 2026
Verified

2/10 Terrible

Pedro

Disliked: Amenities, property conditions & facilities
Falta de mantenimiento en general, pocas cosas funcionan
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

JEZZICA PAOLA

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Decían que tenía aire acondicionado y no tuvo, y tampoco tenían televisión de cable. No nos quisieron dar los controles remotos hasta casi finalizar la estancia.
Stayed 4 nights in Dec 2025
Verified

4/10 Poor

Irasalia

Descuidada, sin aire acondicionado, sin agua caliente, el check out lo piden 1 hora antes que el resto de los hoteles en la ciudad
Stayed 1 night in Dec 2025
Verified

8/10 Good

Steffan

Liked: Cleanliness, staff & service, property conditions & facilities
Un lugar muy agradable para estar, con una increíble ubicación.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oaxaca es maravilloso
Stayed 3 nights in Dec 2024
Verified

2/10 Terrible

Jade Osiris

Disliked: Cleanliness, staff & service, property conditions & facilities
Yo no la recomiendo ya que no tienen clima y las habitaciones que lo tienen llegas y te cobran extra ….
Stayed 3 nights in May 2024
Verified

4/10 Poor

Jade Osiris

Disliked: Staff & service
El personal y su aplicación de Expedia que al comprar sale una cosa y cuando uno llega cobran extra no estoy nada satisfecha
Stayed 1 night in Apr 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mi viaje a la playa

Mi estancia fue buena el lugar está limpio pero la habitación no tiene más que un solo contacto para la luz que es el mismo donde se conecta la TV el ventilador funciona bien pero no tenía aire acondicionado, la ubicación del hotel es buena pero en los 5 dias de mi estancia no tuve ''wifi'' según me dijeron que éra debido a que el Internet estaba muy lento
Stayed 5 nights in Dec 2023
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort

Caluroso

Incómodo porque no tienen aire acondicionado
Stayed 3 nights in May 2023
Verified

8/10 Good

Allen

Stayed 3 nights in Mar 2026