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Gran Hotel Huatulco

Property class: 3

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Photo gallery for Gran Hotel Huatulco

Outdoor pool - Gran Hotel Huatulco (Santa María Huatulco)
Lobby sitting area - Gran Hotel Huatulco (Santa María Huatulco)
Reception - Gran Hotel Huatulco (Santa María Huatulco)
Room - Gran Hotel Huatulco (Santa María Huatulco)
Living area - Gran Hotel Huatulco (Santa María Huatulco)
Located close to Bocana del Rio Copalita Archaeological Zone and Chahue Beach, Gran Hotel Huatulco provides a terrace and dry cleaning/laundry services. Stay connected with free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

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Room options

View all photos for Standard Double Room

Room

Standard Double Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located near the beach, Gran Hotel Huatulco is in Crucecita, a neighborhood in Santa María Huatulco. While the natural beauty of Chahue Beach and Huatulco National Park can be enjoyed by anyone, those looking for an activity can check out La Entrega Beach. Bocana del Rio Copalita Archaeological Zone and Maguey Bay are two other places to visit that come recommended. Visit our Santa María Huatulco travel guide
Map
Carrizal 1406, Fracc. La Crucecita, Santa María Huatulco, OAX, 70989

What's nearby

  • A red pavilion with steps leading up to it, surrounded by palm trees and greenery.
    El Zócalo
    3 min walk - 0.2 miles
  • A sandy beach with clear blue water, a red flag, and informational signs.
    Chahue Beach
    5 min drive - 1.4 miles
  • A coastal scene with numerous boats anchored in calm waters, a pier extending into the sea, and lush green hills in the background.
    Playa Santa Cruz
    5 min drive - 1.4 miles
  • Mercado Tres de Mayo
    5 min walk - 0.3 miles
  • Bocana del Rio Copalita Archaeological Zone
    12 min walk - 0.6 miles

Getting around

  • Bahias de Huatulco Intl. Airport (HUX)
    19 min drive

Restaurants

  • El Grillo Marinero
    3 min walk
  • Terra-Cotta
    6 min walk
  • Mamma mia
    3 min walk
  • Grillos
    5 min walk
  • Tacos Del ‘Arbol
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Onsite parking options include a garage

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 7:30 AM to 9:00 PM
No pets and no service animals are allowed at this property

Frequently asked questions

Does Gran Hotel Huatulco have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:30 AM–9:00 PM.

Is Gran Hotel Huatulco pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Gran Hotel Huatulco?

Check-in begins at 2:00 PM. After-hours check-in is not available.

What time is check-out at Gran Hotel Huatulco?

Check-out is at noon.

Where is Gran Hotel Huatulco located?

Located in Crucecita, this hotel is 0.5 mi (0.8 km) from Bocana del Rio Copalita Archaeological Zone and within 3 mi (5 km) of Chahue Beach and Huatulco National Park. Maguey Bay and La Entrega Beach are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Gran Hotel Huatulco Reviews

7.8

Good

8.0

Cleanliness

8.4

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 10 out of 40 reviews
Rating 8 - Good. 18 out of 40 reviews
Rating 6 - Okay. 8 out of 40 reviews
Rating 4 - Poor. 4 out of 40 reviews
Rating 2 - Terrible. 0 out of 40 reviews

Reviews

Verified review

6/10 Okay

Disliked: Amenities
Es un hotel al cual le falta mucho mantenimiento y falta mucho personal. no hay servicio de comidas.
Stayed 4 nights in Mar 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran Hotel Huatulco

Les comento es un hotel chico pero agradable la gente q atiende está con toda la disposición, el desayuno es buffett y está bueno, la alberca y las habitaciones están bien, en general me gustó ya q también está cerca del centro, y para salir a dónde sea y sime volvería a hospedar ahi
Stayed 6 nights in Dec 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó por la ubicación y los servicios y el precio
Stayed 3 nights in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo similar, es un hotel.sencillo y economico, que se presta para lo que lo ocupas
Stayed 1 night in Mar 2020
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

You get what you pay for

I travel a lot and you get what you pay for. The staff were polite, the pool area was nice but the pool needed a good cleaning. The bathroom was appalling to say the least. We started to give the cochroaches names. Don't stay here.
Stayed 4 nights in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENTE UBICACIÓN, LUGAR MUY AGRADABLE, EXCELENTES INSTALACIONES, TODO MUY BIEN.
Stayed 2 nights in Nov 2019
Verified review

6/10 Okay

La limpieza del hotel un poco descuidada, instalaciones eléctricas del la habitación no electricas no miy buenas
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

Fue agradable hospedarse en el Gran hotel Huatulco, el personal es servicial y agradable. Las condiciones del hotel son buenas
Stayed 3 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gracias

Gracias por el servicio en general
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The parking to small, the shower very little pressure one of the light by the sink wasn't working, the lamp didn't have a light bulb. Other than that the morning and evening peaple were wery friendly.
Stayed 4 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación. En general un sitio tranquilo.
Stayed 3 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
El lugar es muy tranquilo y muy bien ubicado, no hubo cortesía para ayudar con las maletas, algunos no contestaban cuando se les daba el saludo, pero en general la experiencia fue increíble y muy agradable. Me sentí muy segura en el lugar y la alberca esta increíble.
Stayed 2 nights in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto la alberca La habitacion con clima y ventilador
Stayed 2 nights in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy cómodo el hotel, seguro, limpio y agradable, histakaciones seguras!
Stayed 2 nights in Apr 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

REGULAR

LAS CONDICIONES DE EL HOTEL EN GRAL. SON BUENAS SOLAMENTE EN CUANTO A LA REGADERA , AY QUE HACER QUE , CUANDO LE PIDA AGUA CALIENTE SEA CALIENTE PORQUE FALLA MUCO ESTE SERVICIO.
Stayed 5 nights in Apr 2019
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No lo volvería a elegir
Stayed 5 nights in Apr 2019
Verified review

6/10 Okay

Liked: Staff & service
Me gustó que está cerca del centro de la Crucesita, no me gustó que se ve que le falta mantenimiento, no tiene secadora del pelo, no tiene elevador. Me pareció caro para el tipo de habitación
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Lo clasificó más como un hotel 3 estrellas que uno de 4
Stayed 3 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien buen establecimiento y servicio y recomendado
Stayed 5 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, amenities
Great place on a budget with a pool, AC, and close to everything. Improvements could be made on the cinnamon heart smell cleaner to something less pungent. The shower head needed to be installed correctly as it sprayed the ceiling. Otherwise fast WiFi and great place for the night!
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal.del.hotel muy amable,buena ubicación , playas, centros comercialea, todo muy cerca! Comodidad y excelente servicio !
Stayed 4 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
ES UN ESTABLECIMIENTO BASTANTE BIEN UBICADO. NO ME GUSTÓ QUE EN LAS HABITACIONES HAY HORMIGAS Y MOSQUITOS, A PESAR EL AIRE ACONDICIONADO Y VENTILADOR, NO ES POSIBLE AUYENTARLOS.
Stayed 3 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Everything was goid except the toilet. The inner plumbing in the tank should be replaced. I had to reach in the tank each time to adjust the plunger and float so it would fill up after flushing
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
Agradable, cómodo. El wc con dificultades únicamente.
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy amable el personal y buena ubicación, a unos minutos del centro
Stayed 3 nights in Jun 2018