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Smart Hotel Santa Lucía Cotzumalguapa

3.0 star property
Travelers can relax after shopping with dinner at La Ramona or drinks at the bar, then explore nearby attractions with peace of mind thanks to free self parking.

Choose dates to view prices

Located in a bustling shopping district, Smart Hotel Santa Lucía Cotzumalguapa is a practical base for visitors. Guests enjoy breakfast at La Ramona, cool off in the outdoor pool, and stay connected with in-room WiFi. The hotel also offers dry cleaning services and an on-site ATM.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Single Room

Desk, laptop workspace, free WiFi, bed sheets

Standard Single Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Mini-fridge
Dishwasher
TV
Private bathroom
Microwave
Cable channels
Daily housekeeping
Desk
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Desk, laptop workspace, free WiFi, bed sheets

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Mini-fridge
Dishwasher
TV
Private bathroom
Microwave
Cable channels
Daily housekeeping
Desk
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, Valley View

Superior Suite, Valley View | Desk, laptop workspace, free WiFi, bed sheets

Superior Suite, Valley View

Highlights

Air conditioning
Mini-fridge
Dishwasher
TV
Separate bedroom
Private bathroom
Microwave
Cable channels
  • 30 sq m
  • 1 bedroom
  • Valley view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Valley View

Standard Double Room, Valley View | Desk, laptop workspace, free WiFi, bed sheets

Standard Double Room, Valley View

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
TV
Private bathroom
Cable channels
Daily housekeeping
Desk
Mobile key entry
Laptop workspace
  • 30 sq m
  • Valley view
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Map
Km. 88 Carr. al Pacífico, Santa Lucía, Santa Lucia Cotzumalguapa, Escuintla, 05002

What's nearby

  • Museo Cultura Cotzumalguapa - 8 min walk - 0.4 miles
  • Bilbao Stones - 3 min drive - 1.1 miles
  • Acatenango - 46 min drive - 24.2 miles

Restaurants

  • ‪Restaurante El Zapotal - ‬7 min drive
  • ‪Ceviches "El Rancho - ‬8 min walk
  • ‪Restaurante Las Guacamayas - ‬8 min drive
  • ‪Comedor Doña Chely - ‬13 min walk
  • ‪Mar Tierra Pizzeria - ‬10 min drive

About this property

Smart Hotel Santa Lucía Cotzumalguapa

Hotel in a shopping district
Take advantage of dry cleaning/laundry services, a bar, and conference space at Smart Hotel Santa Lucía Cotzumalguapa. The on-site restaurant, La Ramona, offers breakfast, brunch, lunch, dinner, and happy hour. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), smoke-free premises, and a front-desk safe
  • An elevator, meeting rooms, and coworking spaces
Room features
All 60 rooms offer comforts such as laptop-friendly workspaces, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers and shampoo
  • TVs with cable channels
  • Daily housekeeping, desks, and phones

Similar properties

Front of property
Hotel California Pacific Palm
  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.0 out of 10, 5 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:00 AM for a fee: GTQ 110 for adults and GTQ 110 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Ramona
  • Rooftop La Ramona

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 2,960 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible shuttle
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Desk
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GTQ 110 for adults and GTQ 110 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

Smart Hotel Santa Lucía Cotzumalguapa Hotel
Smart Hotel Santa Lucía Cotzumalguapa Santa Lucia Cotzumalguapa

Frequently asked questions

Does Smart Hotel Santa Lucía Cotzumalguapa have a pool?

Yes, this property has an outdoor pool.

Is Smart Hotel Santa Lucía Cotzumalguapa pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Smart Hotel Santa Lucía Cotzumalguapa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Smart Hotel Santa Lucía Cotzumalguapa?

Check-out is at 11:00 AM.

Where is Smart Hotel Santa Lucía Cotzumalguapa located?

Situated in a shopping district, this hotel is 0.7 mi (1.1 km) from Museo Cultura Cotzumalguapa and 1.5 mi (2.4 km) from Bilbao Stones. El Baúl Hilltop Site and Museo El Baúl are also within 6 mi (10 km).

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Reviews

Smart Hotel Santa Lucía Cotzumalguapa Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Amenities

9.2

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 27 out of 49 reviews
Rating 8 - Good. 13 out of 49 reviews
Rating 6 - Okay. 7 out of 49 reviews
Rating 4 - Poor. 1 out of 49 reviews
Rating 2 - Terrible. 1 out of 49 reviews

Reviews

10/10 Excellent

Kaylee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place food was excellent and beds were so comfy !
Stayed 1 night in Sep 2025

6/10 Okay

Mathieu

Looks good from far,
Stayed 1 night in Nov 2025

10/10 Excellent

Lucio

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Todo excelente
Stayed 1 night in Sep 2025

10/10 Excellent

Dave

Liked: Amenities, property conditions & facilities
Very clean!!
Stayed 2 nights in Oct 2025

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 5 nights in Oct 2025

10/10 Excellent

Dave

Liked: Cleanliness, amenities
Beautiful hotel and close to many shops. Very clean rooms and secure parking with a guard on location.
Stayed 1 night in Sep 2024

10/10 Excellent

RUTH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everyone was so kind and fast to respond our concern, and the housekeeping personal i give then one 10 for the service.
Stayed 3 nights in Jul 2025

10/10 Excellent

HENRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Apr 2025

6/10 Okay

Nicolás

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price listed in the app was lower than what they charged me at the property.
Stayed 1 night in Jun 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop bar to noisy, I couldn’t rest until midnight
Stayed 1 night in Apr 2025

6/10 Okay

Gabriela

Liked: Staff & service
Good service from the staff. Too much noise from other guests. The A/C in one of the rooms turned off during the night.
Stayed 1 night in Apr 2025

10/10 Excellent

jeymi

Liked: Cleanliness, staff & service, property conditions & facilities
They have to fix the exit speed bump, it’s way too high and it damages small cars. Only appropriate for big cars.
Stayed 1 night in Nov 2024

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Dec 2025

8/10 Good

Berta Maria

Liked: Cleanliness, property conditions & facilities
La habitación estaba limpia, hay que mejorar la comida. Las instalaciones muy bonitas
Stayed 1 night in Dec 2025

2/10 Terrible

Maria

Disliked: Cleanliness, amenities, property conditions & facilities
Noisy. Impossible to sleep. No small towels. We ask for them, and they didn't give them to us. No mini fridge, no microwave, no hair dryer, no iron, light bulbs burnt out. Overall, the worst place I've ever stayed. I would not give a one, but a cero on my review, but that's not an option. I will make sure my friends and family do not stay at that place
Stayed 2 nights in Nov 2025

10/10 Excellent

rolando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Así es
Stayed 2 nights in Nov 2025

10/10 Excellent

edwin

Liked: Cleanliness, amenities, property conditions & facilities
Todok
Stayed 1 night in Oct 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio al cliente y la atención tan amable hacia los extranjeros
Stayed 1 night in Sep 2025

8/10 Good

Berta

Liked: Cleanliness, property conditions & facilities
Muy bonito y limpio, hay que mejorar la comida...
Stayed 1 night in Sep 2025

10/10 Excellent

María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper lindo
Stayed 1 night in Aug 2025

6/10 Okay

daniel

Liked: Staff & service, property conditions & facilities
El servicio del personal muy bueno
Stayed 6 nights in Jul 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El más bonito del sector

Es el hotel más bonito del área, pero los controles del tv no funcionaban del todo bien. También hubiese sido bueno que la habitación incluyera el desayuno
Stayed 1 night in Jun 2025

10/10 Excellent

Luis Tito Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien solo no hay cafetera y apenas si dieron agua
Stayed 1 night in Jun 2025

8/10 Good

Herbert

Liked: Cleanliness, amenities, property conditions & facilities
La personas muy amables 👌
Stayed 1 night in May 2025

4/10 Poor

Edwin

Disliked: Property conditions & facilities

Bien

La limpieza en general es agradable ...la habitación impecable el restaurante muy limpio aunque servicio de asistencia muy lento
Stayed 1 night in May 2025
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Policies

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