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The Hacienda & Spa at Hotel Santa Fe

Property class: 4.5

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Photo gallery for The Hacienda & Spa at Hotel Santa Fe

A modern building with a covered patio area, large windows, and a well-maintained garden. - The Hacienda & Spa at Hotel Santa Fe (Santa Fe)
An outdoor dining area with tables and chairs, a teepee, and a stone fireplace. - The Hacienda & Spa at Hotel Santa Fe (Santa Fe)
A cozy living room with a fireplace, two leather armchairs, a wooden coffee table, and a patterned rug. - The Hacienda & Spa at Hotel Santa Fe (Santa Fe)
A cozy living room with a sofa, chairs, a coffee table, and a fireplace. - The Hacienda & Spa at Hotel Santa Fe (Santa Fe)
A dining table set for a meal with a fireplace in the background. - The Hacienda & Spa at Hotel Santa Fe (Santa Fe)
Loretto Chapel and Santa Fe Plaza are located near The Hacienda & Spa at Hotel Santa Fe, which provides free continental breakfast, a free daily manager's reception, and a rooftop terrace. Treat yourself to a facial, aromatherapy, or a body wrap at the onsite spa. Yoga classes are offered at the health club; the property also has a garden, dry cleaning/laundry services, and a business center. In addition to a hot tub, guests can connect to free wired internet, with speed of 25+ Mbps.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed, Fireplace (Hacienda)

A bedroom with a wooden bed, a nightstand, a lamp, a small table with a bottle and glasses, a chair, a window with blinds, and a fireplace.

Standard Room, 1 King Bed, Fireplace (Hacienda)

9.6 out of 10
Exceptional
(72 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds, Fireplace (Hacienda)

A cozy bedroom with two beds, a wooden dresser, a patterned rug, and a chair.

Standard Room, 2 Double Beds, Fireplace (Hacienda)

9.2 out of 10
Wonderful
(13 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Suite, Fireplace

A cozy living room with a fireplace, two leather armchairs, a wooden coffee table, and a patterned rug.

Suite, Fireplace

9.8 out of 10
Exceptional
(23 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 Double Sofa Bed OR 1 King Bed
  • Free wired internet

About the neighborhood

Located in Downtown Santa Fe, a neighborhood in Santa Fe, The Hacienda & Spa at Hotel Santa Fe is in the entertainment district. Ski Santa Fe and Santa Fe Climbing Gym are worth checking out if an activity is on the agenda, while those looking for area attractions can visit SITE Santa Fe and Lensic Performing Arts Center. Center for Contemporary Arts and Santa Fe Children's Museum are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledding and snowshoeing. Visit our Santa Fe travel guide
Map
537 S Guadalupe St, Santa Fe, NM, 87501

What's nearby

  • A vintage aircraft with a colorful exterior, parked under a structure.
    SITE Santa Fe
    3 min walk - 0.2 miles
  • A wooden water tower labeled "Santa Fe Rail Yard" with a crowd of people and a bicycle in the foreground.
    Santa Fe Railyard
    3 min walk - 0.2 miles
  • A grand spiral staircase with ornate railings and wooden steps inside a building with stained glass windows and religious statues.
    Loretto Chapel
    12 min walk - 0.7 miles
  • A building with the sign 'Palace of the Governors' and flags hanging overhead.
    Santa Fe Plaza
    13 min walk - 0.7 miles
  • New Mexico State Capitol
    8 min walk - 0.5 miles

Getting around

  • Santa Fe Depot
    3 min walk
  • Santa Fe Municipal Airport (SAF)
    22 min drive

Restaurants

  • Tomasita's Santa Fe New Mexican Restaurant
    3 min walk
  • Cowgirl Grill
    5 min walk
  • Mille
    9 min walk
  • Social Kitchen + Bar
    5 min walk
  • Santa Fe Brewing Co. The Brakeroom
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free wired internet

Parking and transportation

  • Area shuttle up to 1 mi
  • Secured, uncovered self parking on site (USD 21 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • Free daily manager's reception

Things to do

  • Full-service spa
  • Health club
  • Heated pool
  • Seasonal outdoor pool
  • Yoga classes

Family friendly

  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Built in 2002
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fireplace
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 21.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • In-room coffee
  • In-room safe
  • Internet access
  • Parking
  • Phone calls
  • Pool access
  • Shuttle service
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 21.00 per night
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June 01 to October 10
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does The Hacienda & Spa at Hotel Santa Fe have a pool?

Yes, this property has a seasonal outdoor pool. Pool types include heated pools.

Is The Hacienda & Spa at Hotel Santa Fe pet-friendly?

Yes, The Hacienda & Spa at Hotel Santa Fe allows dogs (limit 2 total). There's a fee of USD 50 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 21.00 per night.

What time is check-in at The Hacienda & Spa at Hotel Santa Fe?

Check-in start time: 4 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Hacienda & Spa at Hotel Santa Fe?

Check-out is at noon.

Where is The Hacienda & Spa at Hotel Santa Fe located?

Located in Downtown Santa Fe, this luxury hotel is within a 15-minute walk of Art Vault, Santa Fe Plaza, and Loretto Chapel. TAI Modern and SITE Santa Fe are also within 5 minutes. Santa Fe Depot is only a 3-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Hacienda & Spa at Hotel Santa Fe Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 785 out of 1003 reviews
Rating 8 - Good. 153 out of 1003 reviews
Rating 6 - Okay. 45 out of 1003 reviews
Rating 4 - Poor. 13 out of 1003 reviews
Rating 2 - Terrible. 7 out of 1003 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staycation for me and my wife, check-in was easy, staff was friendly, breakfast was solid, happy hour was great, and shuttle was a huge plus.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and the free shuttle and parking are a big positive
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Wonderful breakfast and happy hour.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very warm and friendly, very helpful. Loved the shuttle.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took advantage of all of the amenities. Especially loved the always available shuttle and evening happy hours. Met lots of nice people and the staff were great. I miss them already.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay, the entire staff was so friendly and helpful!!! The service was the best of all the hotels I've ever stayed at. Thank you for the excellent service!!!
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There had been a fire in the main hotel that didn’t affect the Haciena, except that the restaurant was closed. I thought the bed was too hard, but the suite was lovely. Nice breakfast and great happy hour. Free shuttle made getting around town easy.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was fabulous. And staff was helpful. It was difficult to fully assess as they were in process of rebuilding from the fire
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a cute and cozy place. The fireplace was a nice touch especially since it was raining when we got there. Very dog friendly - however there wasn't a place to walk our dogs. There was no grass. Other than that super cute and friendly place to stay.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique experience-lovely, great staff, quiet, very nice breakfast, plan to go back!!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hacienda was an amazing place for my wife and I to celebrate our anniversary in Santa Fe. The hotel is in a great location, not far from the square. The breakfast and happy hour were great and having a shuttle readily available is extremely useful. The hotel was very clean and the beds were comfortable. The staff really prides themselves in what they do there and it shows. All in all my wife and I loved this place and plan to stay again next time we are in Santa Fe!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional. The room was decorated in local New Mexico motif. There was a large walk in shower with wonderful bath gel, shampoo and lotion. There was a continental breakfast each morning withe delicious croissants, pastries, oatmeal, fruit and hard boiled eggs. From 5-7 there was a happy hour with cheese, meat and cracker board. Coconut shrimp. Wine and beer selections. You could get sodas anytime as included in the cost. The meals were in the 6th floor with a lovely view of some local sights. There was a shuttle that took us to different parts of the plaza downtown. Part of the hotel was closed down due to a fire in the kitchen and ongoing renovation. There was a heated pool and hot tub that we just didn’t have time to try out. We were close to multiple eating venues, Walgreens and Whole Food’s. We highly recommend this hotel. .
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this location is extremely helpful. There were some issues with our reservation and they went above and beyond. The Hacienda building is worth the extra cost. Great location, comfortable bedding. Would definitely book this location again.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property Loved the Happy Hour and breakfasts Most of all the staff were amazing! Shout out to our shuttle drivers and butlers!!!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always. Well, rounded service and amenities. Great rooms and helpful staff.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hacienda Suite rooms are fabulous.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at this property Slept well Enjoyed the concierge floor happy hour and shuttle to dinner. Slept in. Perfect.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great staff, spacious room in Hacienda and convenient location. Dog friendly plus free parking.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is the highlight of the hotel. They were attentive, accommodating and overall wonderful. Kudos to the management. We loved the location. The shuttle was convenient with nice drivers and a fun way to meet other travelers.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is fantastic fresh options and the staff friendly
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Well appointed, clean, great staff, very pet friendly. Hot tub was lovely, pool wasn’t open yet. There’s even a small fenced off pet area. Would definitely stay again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable. The staff was courteous and friendly.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The main wing of the hotel had an electrical fire about 10-days before our arrival and was closed for repairs. We were not notified of the fire before our arrival. If we had been notified, we may have stayed somewhere else. Lots of dust and contractor parking in the parking lot making it difficult to find close-in parking. Not many guests in the hotel so the staff went way above and beyond pampering the few guest there.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was amazing! Staff were friendly and attentive. Great amenities, and live entertainment!
Stayed 1 night in Jan 2026