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OYO Hotel Rio Chetumal

3.5 star property
Travelers find a tropical retreat with lush gardens at this Rio hotel, where outdoor and children's pools create a perfect spot for relaxation and fun

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Photo gallery for OYO Hotel Rio Chetumal

Outdoor pool - OYO Hotel Rio Chetumal (Santa Elena)
Reception - OYO Hotel Rio Chetumal (Santa Elena)
Exterior - OYO Hotel Rio Chetumal (Santa Elena)
Reception - OYO Hotel Rio Chetumal (Santa Elena)
Desk, bed sheets - OYO Hotel Rio Chetumal (Santa Elena)
OYO Hotel Rio offers a peaceful escape with city attractions nearby. Guests can relax in the garden or enjoy the outdoor and children's pools. Amenities include free WiFi, luggage storage, and 24/7 front desk service.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Double Beds

Desk, bed sheets

Standard Room, 2 Double Beds

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Desk, bed sheets

Superior Room

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite

Desk, bed sheets

Standard Suite

  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior with AC

Desk, bed sheets

Superior with AC

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Santa Elena, OYO Hotel Rio Chetumal is near the beach. Chetumal Ferry Terminal and Municipal Spa of Bacalar are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Bacalar and Laguna Milagros. Payo Obispo Zoo and Santuario del Manati are also worth visiting. Visit our Santa Elena travel guide
Map
Constitución 203, Manzana 7, Lote 10, Santa Elena, QROO, 77965

What's nearby

  • limestone formations with two swimmers in a shallow and brilliant blue color water. Laguna Bacalar. Yucatan. Mexico
    Lake Bacalar
    15 min drive - 12.4 miles
  • Laguna Milagros
    9 min drive - 7.7 miles
  • Palacio Municipal De Othon P. Blanco
    14 min drive - 8.3 miles
  • Chetumal Ferry Terminal
    15 min drive - 8.7 miles
  • Payo Obispo Zoo
    16 min drive - 8.3 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    17 min drive

Restaurants

  • Church’s Chicken
    5 min drive
  • Enchiladas Huastecas
    9 min drive
  • Dragon restaurant
    16 min walk
  • Coffee Station
    10 min drive
  • Restaurant y Marisqueria "Padilla
    5 min drive

About this property

OYO Hotel Rio Chetumal

Property highlights
OYO Hotel Rio Chetumal provides amenities like a grocery/convenience store and a garden. Stay connected with free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Free self parking
  • A 24-hour front desk and luggage storage
Extra amenities include:
  • Bathrooms with showers and shampoo
  • 32-inch TVs with Netflix, streaming services, and cable channels
  • Electric kettles, ceiling fans, and daily housekeeping

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle

More

  • Ceiling fan
  • Desk

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from noon to 10:00 PM
Parking height restrictions apply

Frequently asked questions

Does OYO Hotel Rio Chetumal have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from noon–10:00 PM.

Is OYO Hotel Rio Chetumal pet-friendly?

Yes, this hotel allows pets (limit 1 total).

How much is parking?

Self parking is free at this property.

What time is check-in at OYO Hotel Rio Chetumal?

Check-in begins at 3:00 PM.

What time is check-out at OYO Hotel Rio Chetumal?

Check-out is at noon.

Where is OYO Hotel Rio Chetumal located?

Situated near the beach, this hotel is within 9 mi (15 km) of Laguna Milagros, Payo Obispo Zoo, and Santuario del Manati. Dr. Alfredo Barrera Marin Botanical Garden and Palacio Municipal De Othon P. Blanco are also within 9 mi (15 km).

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Reviews

OYO Hotel Rio Chetumal Reviews

7.0

Good

5.4

Cleanliness

5.6

Amenities

6.6

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 6 out of 15 reviews
Rating 8 - Good. 3 out of 15 reviews
Rating 6 - Okay. 1 out of 15 reviews
Rating 4 - Poor. 2 out of 15 reviews
Rating 2 - Terrible. 3 out of 15 reviews

Reviews

Verified

10/10 Excellent

Patrick

Liked: Cleanliness
They accepted our dog.
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities
The property did not meet the expectations set out by the description. They also changed my room from what I originally booked.
Verified

8/10 Good

Yamileth

Liked: Cleanliness, staff & service, property conditions & facilities
Bonito lugar
Stayed 1 night in Feb 2025
Verified

8/10 Good

Yesenia

Liked: Staff & service, property conditions & facilities
Esta bien para ospedarce
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

Armando Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities
Es muy sucio y con mucha umedad
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Claudio

Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Cesar

Stayed 1 night in Apr 2025
Verified

6/10 Okay

PATRICIA

Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Yesenia

Stayed 1 night in Feb 2025
Verified

8/10 Good

jose luis

Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Alejandro

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024
Verified

4/10 Poor

Carlo

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024
Verified

2/10 Terrible

Francisco

Stayed 1 night in Apr 2024