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Zafra Hotel

Property class: 2.5

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Photo gallery for Zafra Hotel

A swimming pool with a stone wall and string lights. - Zafra Hotel (San Martín Zapotitlán)
A table set for a formal event with a floral centerpiece, gold decorative arches, and a festive background. - Zafra Hotel (San Martín Zapotitlán)
A spacious indoor dining area with multiple round tables set for guests, featuring black chairs and gold-rimmed plates. - Zafra Hotel (San Martín Zapotitlán)
An outdoor dining area with multiple round tables, each set with black chairs and yellow tablecloths. The area is illuminated by string lights and has potted plants and flowers around the tables. - Zafra Hotel (San Martín Zapotitlán)
A cobblestone street lined with buildings featuring thatched roofs and potted plants. - Zafra Hotel (San Martín Zapotitlán)
Located close to Xocomil Waterpark and Dino Park, Zafra Hotel provides free breakfast (local cuisine), a garden, and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a restaurant.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for King Room

A bedroom with a wooden headboard, a patterned bedspread, two bedside lamps, and a window with curtains.

King Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Quadruple Room

A hotel room with two single beds, a small desk with a television, and a wall-mounted air conditioner.

Premium Quadruple Room

8.0 out of 10
Very good
(14 reviews)
  • Garden view
  • 13 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

A hotel room with two beds, a wooden headboard, and a nightstand with a lamp.

Family Room

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • 13 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

About the neighborhood

Located in San Martín Zapotitlán, Zafra Hotel is near the airport. The area's natural beauty can be seen at Quetzaltenango Central Park and Atitlan Volcano, while Xocomil Waterpark and Dino Park are popular area attractions. Church of Saint Peter is another place to visit that comes recommended. Visit our San Martín Zapotitlán travel guide
Map
KM 181.50 Carretera a Quetzaltenango, San Martín Zapotitlán, Retalhuleu, 11003

What's nearby

  • A large pyramid structure with a red base and a beige top, surrounded by trees.
    Xetulul Theme Park
    13 min walk - 0.7 miles
  • Xocomil Waterpark
    13 min walk - 0.7 miles
  • Parque de Aventura Xejuyup
    3 min drive - 0.7 miles
  • Dino Park
    4 min drive - 1.4 miles
  • San Antonio de Padua Church
    32 min drive - 9.7 miles

Getting around

  • Retalhuleu (RER)
    26 min drive

Restaurants

  • Carnitas Rosy Retalhuleu
    13 min drive
  • Parrillada Donde Maco
    12 min drive
  • Cafetos
    7 min drive
  • Burguer King Retalhuleu
    4 min drive
  • Restaurante El Comendador
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for GTQ 150.0 per day
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Rollaway bed fee: GTQ 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Zafra Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Zafra Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Zafra Hotel?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Zafra Hotel?

Check-out is at noon.

Where is Zafra Hotel located?

Situated near the airport, this hotel is 0.6 mi (1 km) from Xocomil Waterpark and 1.2 mi (2 km) from Dino Park. Quetzaltenango Central Park is 30.5 mi (49.1 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Zafra Hotel Reviews

8.0

Very Good

8.2

Cleanliness

8.0

Amenities

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 58 out of 131 reviews
Rating 8 - Good. 35 out of 131 reviews
Rating 6 - Okay. 21 out of 131 reviews
Rating 4 - Poor. 10 out of 131 reviews
Rating 2 - Terrible. 7 out of 131 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time!! The staff very helpful and friendly at all times. The pool was very nice after a long day.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We choose this place because the proximity to the theme park. The restaurant was good, nice menu options, people was friendly, AC in the room work good all day, rooms were cleaned in the morning, not sure if WiFi is provided but was not offered and I did not asked. Everything was really good. 400 dollars for 3 nights, breakfast included, not bad.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation was good, friendly staff.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay if you’re visiting the amusement parks
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice for visiting Xocomil

We enjoyed our 2-night stay at Zafra. It’s located very close to Xocomil, where we went on Saturday. The included breakfast was good. We would do it again.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property over all is clean. The food at the restaurant was also very good. The maintenance is lacking a little The drainstop in our bathroom shower was broken, and the tile floor was uneven, so the water puddles. The staff is very courteous and helpful.
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was really nice in appearance. The pool had the perfect temperature for when we went in at 7pm. The pool was clean as well as the rooms. The rooms were comfortable but lacked hair conditioning and body wash/shampoo separation. The parking was extremely convenient because the are situated in front of the rooms. The breakfast included with the stay consisted of a classical Guatemalan breakfast which was excellent and the service a 10 of 10. In overall, great place and very close to Irtra parks.
Stayed 1 night in Jul 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The beds are too hard, they need to provide a better maintenance to the facilities especially the showers. I took a shower and then the water didn't turn off, the faucets were mismatched, the mirrors old, the grass needs to be maintenance. The food at restaurant on the other hand was excellent, and their staff was great. The pool was too small.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Hotel needs some remodelation ,mattress need to be in better condition ,not what it was promoted when I book it pictures need to be updated to see how the hotel looks
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Ok
Stayed 2 nights in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and smelly room, dirty hallways, loud and drunk people all over the hotel, no restrictions at all. Terrible food options, terrible taste as well, dirty dishes all over the restaurant. I was traveling with my family and a baby.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Staff & service
Ok
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Not happy
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, clean and excellent WiFi service
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like quiet, safe place and parking area, add Staff personnel very well.
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Staff & service
Good hotel and location, but could improve in cleaning of showers. Food very good.
Stayed 2 nights in Jul 2022
Verified review

8/10 Good

Liked: Staff & service
Restaurante
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel for Price and location

Great little hotel close to the theme parks and attractions. It was very clean and the staff super friendly. Celest, who works in the restaurant was really engaging and friendly. Food was delicious and breakfast was a great way to start the day of exploring the area. For the price and location this is a great option. Rooms are clean and tidy, noise from the road and bar is noticiable but usually quietens down around 2300.
Spacious room and very clean
Stayed 3 nights in Jan 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to have a security at entrance of hotel. In my stay it wasn't door always open . Office front desk other area.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very Good
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

It's functional but nothing more.
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Room smelled
Stayed 1 night in Apr 2024