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Gran Karmel Hotel

3.0 star property
Hotel in Santa Cruz Mulua with 2 outdoor pools and a 24-hour front desk

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Photo gallery for Gran Karmel Hotel

2 outdoor pools
Standard Double Room, Garden View | Minibar, laptop workspace, bed sheets
Reception
Restaurant
Front of property

Popular amenities

  • Air conditioning
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Free WiFi
  • Parking included

Room options

View all photos for Standard Double Room, Garden View

Standard Double Room, Garden View | Minibar, laptop workspace, bed sheets

Standard Double Room, Garden View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
LED TV
Private bathroom
Minibar
Champagne service
Free bottled water
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Km. 181.5 Canton Asintal, Santa Cruz Mulua, Retalhuleu, 11003

What's nearby

  • Xetulul Theme Park - 13 min walk - 0.7 miles
  • Xocomil Waterpark - 13 min walk - 0.7 miles
  • Parque de Aventura Xejuyup - 18 min walk - 1.0 mile
  • Dino Park - 3 min drive - 1.6 miles
  • Quetzaltenango Central Park - 47 min drive - 25.9 miles

Getting around

  • Retalhuleu (RER) - 25 min drive

Restaurants

  • ‪Papa John’s - ‬12 min drive
  • ‪Carnitas Rosy Retalhuleu - ‬13 min drive
  • ‪Burguer King Retalhuleu - ‬4 min drive
  • ‪Tacobell La Trinidad - ‬15 min drive
  • ‪Café Barista - ‬14 min drive

About this property

Gran Karmel Hotel

Property highlights
Gran Karmel Hotel provides a restaurant and more. Stay connected with free WiFi in public areas.
You'll also find perks like:
  • 2 outdoor pools
  • Free self parking
  • Local cuisine breakfast (surcharge), a 24-hour front desk, and coffee/tea in the lobby
Room features
All guestrooms at Gran Karmel Hotel feature perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like minibars and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with showers and shampoo
  • 43-inch LED TVs with cable channels
  • Wardrobes/closets, balconies, and daily housekeeping

Languages

Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: USD 8 to 12 per person
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 114 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately USD 8 to 12 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Gran Karmel Hotel Hotel
Gran Karmel Hotel Santa Cruz Mulua
Gran Karmel Hotel Hotel Santa Cruz Mulua

Frequently asked questions

Does Gran Karmel Hotel have a pool?

Yes, this property has 2 outdoor pools.

Is Gran Karmel Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Gran Karmel Hotel?

Self parking is free at this property.

What time is check-in at Gran Karmel Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Gran Karmel Hotel?

Check-out is at noon.

Where is Gran Karmel Hotel located?

Situated in Santa Cruz Mulua, this hotel is within a 15-minute walk of Parque de Aventura Xejuyup, Xetulul Theme Park, and Xocomil Waterpark. Dino Park is 1 mi (1.6 km) away.

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Gran Karmel Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 14 out of 18 reviews
Rating 8 - Good. 2 out of 18 reviews
Rating 6 - Okay. 0 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 1 out of 18 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Juan Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente hotel
Stayed 7 nights in Mar 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly. The property was clean and safe. Very close to all the attractions in Irthra. Would come back again.
Stayed 2 nights in Apr 2025

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They charge me double after I call Expedia and also very bad bad service about person
Stayed 1 night in Sep 2024

4/10 Poor

VICTOR

Liked: Staff & service
Disliked: Property conditions & facilities
No puedes cobrar 200 $ x este tipo de habitaciones es un robo !
Stayed 1 night in Jun 2025

10/10 Excellent

Fulvia

Stayed 1 night in Jun 2025

10/10 Excellent

Carlos

Stayed 1 night in May 2025

10/10 Excellent

Leynner

Stayed 1 night in May 2025

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen
Stayed 1 night in Apr 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Oliver

Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Carlos

Stayed 1 night in Feb 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Oscar

Stayed 1 night in Oct 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 3 nights in Nov 2024

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Excellent
Stayed 2 nights in Nov 2024