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Beach nearby
Outdoor Spa Tub
Free WiFi, wheelchair access
Free WiFi, wheelchair access

Guest reviews

4.7 out of 5 Exceptional
276 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast included
Parking included
Room Service
Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationCowell's Beach1 min walk
Popular LocationMonterey Bay National Marine Sanctuary Exploration Center2 min walk
Popular LocationSanta Cruz Wharf2 min walk
AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)44 min drive

Book online or call:

1-800-675-4318

Rooms are unavailable for your trip dates on AARP Travel Center. Try new dates to check availability.

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About this area

Santa Cruz

Located in Santa Cruz, West Cliff Inn - A Four Sisters Inn is in the business district and near the beach. The area's natural beauty can be seen at Monterey Bay and Capitola Beach, while Santa Cruz Beach Boardwalk and Roaring Camp Railroads are popular area attractions. Monterey Bay National Marine Sanctuary Exploration Center and Santa Cruz Surfing Museum are also worth visiting. Spend some time exploring the area's activities, including whale-watching. Guests appreciate the bed & breakfast's location for the sightseeing.
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Popular Location

What's nearby

  • Cowell's Beach - 1 min walk
  • Monterey Bay National Marine Sanctuary Exploration Center - 2 min walk
  • Santa Cruz Wharf - 2 min walk
  • Santa Cruz Beach Boardwalk - 2 min walk
  • Pacific Avenue - 3 min walk

Getting around

  • AirportNorman Y. Mineta San Jose Intl. Airport (SJC) - 44 min drive

About this property

West Cliff Inn - A Four Sisters Inn

Coffee/tea in a common area, concierge services, and free newspapers are available at this smoke-free bed & breakfast. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, tour/ticket assistance, a picnic area, and a lobby fireplace are onsite. All 10 rooms offer free WiFi and free wired Internet, plus MP3 docks and flat-screen TVs with cable channels. Room service, coffee makers, and free newspapers are among the other amenities available to guests.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Temporary closures

Some amenities are temporarily unavailable

Due to COVID-19, some amenities and services are unavailable Wed, Sep 09 - Thu, Dec 31 (dates are subject to change):
Dining venue(s)

Property amenities

Due to COVID-19, some amenities and services are unavailable for the dates of your stay.

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking

Food and drink

  • Free full breakfast available daily 8:30 AM–10 AM
  • Free reception
  • Room service available
  • Coffee/tea in common area(s)

Conveniences

  • Free newspapers in lobby
  • No elevators

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Heating

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer

Entertainment

  • Cable channels
  • Flat-screen TV
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Free local calls
  • Free newspapers
  • Phone

Policies

Check-in

Check-in from 4:00 PM - 8:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from September 7 2020 to September 9 2020 (dates subject to change).
The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 11.10 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
4.7
Exceptional
276 reviews
5 - Excellent
212
4 - Good
47
3 - Okay
12
2 - Poor
3
1 - Terrible
2

4.8/5

Cleanliness

4.8/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Very clean and quiet. Nice view of beach. Awesome overnight oats for bfast by Rachel - cook/front desk. Very helpful Isiah - answered all my questions over the phone prior to booking. First time in a BB like accomodation. Would highly recommend.😊
Stayed 2 nights in Oct 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy I chose this place for my stay in Santa Cruz. The location is perfect with many things in walking distance. It’s a beautiful building with big open rooms with high ceilings and a great view! But what really made the stay so great was the friendly staff and the service they provide.
Stayed 1 night in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very lovely stay here! Service was great and because of the pandemic they delivered a wine and cheese box as well as a cute little breakfast basket! We will come back again after the pandemic! Nice bathtub. Nice staff great for a romantic weekend getaway! And very clean. No air though they did provide us with a fan, was a hot weekend in Santa Cruz.
Stayed 1 night in Sep 2020

3/5 Okay

Traveled with family
Happy face iconLiked: Cleanliness, property conditions & facilities
I should have cancelled.
Covid hit. No coffee no food, no snacks. I booked and paid for two nights. I only stayed one night and left the next morning. Then the hotel called me and asked me for additional money for something. The place is probably great during normal times but this was terrible during the crisis.
Stayed 2 nights in Jun 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough good things about this establishment. We ended having such a wonderful time in Santa Cruz we decided to stay the evening there and book this spot last night. The staff was extremely welcoming, friendly, and accommodating. Due COVID, we were delivered a darling picnic basket at our doorstep filled with the breakfast items we chose. The balcony view was such a lovely spot for breakfast. They really went above and beyond. Will definitely be staying here again!
Stayed 1 night in Aug 2020