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Aparthotel

Terranova Suites

Property class: 3.5

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Photo gallery for Terranova Suites

An outdoor dining area with tables and chairs, surrounded by plants and palm trees. - Terranova Suites (Santa Cruz)
A kitchen with granite countertops, wooden chairs, a microwave, and a window. - Terranova Suites (Santa Cruz)
A residential street with modern buildings, parked cars, and palm trees. - Terranova Suites (Santa Cruz)
A modern hotel with a swimming pool, lounge chairs, and a clear sky. - Terranova Suites (Santa Cruz)
A hotel room with a bed, a sofa, a coffee table, and a vase of flowers. - Terranova Suites (Santa Cruz)
Located close to Las Brisas Shopping Center and Santa Cruz Zoo, Terranova Suites provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with an outdoor entertainment area and a bar.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Suite

A neatly made bed with a dark patterned bedspread, two bedside lamps, a small wooden nightstand with a telephone, and a framed artwork on the wall.

Double Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Suite

A living room with a sofa, armchair, coffee table, and TV. There's a dining table with chairs and a window with curtains.

Quadruple Suite

  • Sleeps 2

View all photos for 2-Bedroom Apartment with Pool View

A hotel room with a bed, bedside lamps, a laptop on the bed, a suitcase, and a rug.

2-Bedroom Apartment with Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Twin Room

A hotel room with a dining area, a sofa, a chair, a small table, and two beds.

Executive Twin Room

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Apartment, 1 Bedroom

A bedroom with a bed, a wardrobe, a mirror, a TV, and an air conditioning unit.

Executive Apartment, 1 Bedroom

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Santa Cruz, Terranova Suites is near the airport and near a boardwalk/promenade. Las Brisas Shopping Center and Ventura Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Santa Cruz Zoo and Guembe Biocenter. Centro Cultural Oriental and Centro Cultural Ronald Roa are also worth visiting. Visit our Santa Cruz travel guide
View more Aparthotels in Santa Cruz
Map
7º Anillo 400 mts al Oeste de, Av. Cristo Redentor, Santa Cruz, Santa Cruz

What's nearby

  • A historic building with arched windows and a clock. People are sitting and standing on the steps in front of the building.
    Plaza 24 de Septiembre
    28 min drive - 5.6 miles
  • Univalle
    2 min walk - 0.1 miles
  • Las Brisas Shopping Center
    10 min drive - 2.8 miles
  • Ventura Mall
    15 min drive - 5.0 miles
  • Guembe Biocenter
    26 min drive - 10.3 miles

Getting around

  • Santa Cruz de la Sierra Station
    25 min drive
  • Santa Cruz (VVI-Viru Viru Intl.)
    13 min drive

Restaurants

  • Érase una res - Campestre
    3 min drive
  • Lomitos El Cristo
    4 min drive
  • Pacumutus Doña Trini
    3 min drive
  • Net Pizza
    4 min drive
  • Telepizza
    17 min walk

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Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Children stay free (see details)

Restaurants on site

  • BOCCAS

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Mini-fridge

Dining

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: USD 5 for adults and USD 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Room service (limited hours)

Bedrooms

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • 32-inch flat-screen TV with cable channels

Outdoor areas

  • Garden
  • Outdoor entertainment area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Near a hospital
  • Near a zoo
  • Near the airport
  • Near the boardwalk/promenade

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • Security system

General

  • 2 buildings
  • 4 floors
  • 82 units
  • Beaux Arts architecture
  • Built in 2012
  • Garden
  • Gated community
  • Renovated - December 2022

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 12
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 12

Special check-in instructions

The front desk is open Sunday - Thursday (7:00 AM - 11:00 PM) and Friday - Saturday (7:00 AM - 3:00 AM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Bolivia Value-Added Tax (VAT) at 13%. A VAT exemption is available to travelers who present a valid passport or tourist visa showing they are not a resident of Bolivia.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 5 for adults and USD 5 for children
  • Early check-in fee: USD 12 (subject to availability)
  • Late check-out fee: USD 12 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Terranova Suites have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Terranova Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Terranova Suites?

Check-in start time: 2:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 12 (subject to availability).

What time is check-out at Terranova Suites?

Check-out is at 11:00 AM. Late check-out is available for USD 12 (subject to availability).

Where is Terranova Suites located?

Situated near the airport, this aparthotel is 2.2 mi (3.6 km) from Las Brisas Shopping Center and within 6 mi (10 km) of Ventura Mall and Santa Cruz Zoo. Guembe Biocenter is 8 mi (12.9 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Terranova Suites Reviews

8.0

Very Good

7.8

Cleanliness

7.2

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 30 out of 91 reviews
Rating 8 - Good. 39 out of 91 reviews
Rating 6 - Okay. 12 out of 91 reviews
Rating 4 - Poor. 6 out of 91 reviews
Rating 2 - Terrible. 4 out of 91 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, listing accuracy
Hotel is clean and the breakfast was excellent. The rooms are older but good. I would stay again. Thanks!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy to access
Stayed 2 nights in Apr 2025
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, communication
The pictures of the property have to be from a decade ago. This place it is dirty and in poor shape.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Me gusto y cerca del aero
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Disliked: Cleanliness
El día Martes 14 sali del hotel a un paseo y regresamos a las 17:30 y la habitación no estaba arreglada....se olvidaron...muy mal
Stayed 3 nights in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Buena ubicacion al aeropuerto
Stayed 1 night in Dec 2022
Verified review

8/10 Good

Liked: Room comfort, communication

Cómodo

Estuvo bien.
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
El precio
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Open and friendly staff, beautiful
Stayed 2 nights in Mar 2021
Verified review

4/10 Poor

Liked: Amenities
Disliked: Cleanliness
Da simpatia dos funcionarios, da receptividade,o cafeda manha nao e bom, a comida nao e boa.,a piscina estava suja
Stayed 3 nights in Feb 2021
Verified review

8/10 Good

Liked: Cleanliness, communication
Good option for business travelers because it is closes of ViruViru airport and from down town Santa Cruz
Stayed 1 night in Dec 2020
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Buen Hotel

Buen hotel, muy recomendable y buena relacion precio -calidad
Stayed 12 nights in Nov 2020
Verified review

4/10 Poor

Liked: Cleanliness
Website indicated a free airport shuttle may be available. It never was had to pay for taxi. Room very tired. Hotel block being renovated. Had to walk through carpet glue to g et to room.
Stayed 1 night in Feb 2020
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Check-in nightmare

Check-in took about an hour. I was treated like I was crazy when I complained to the front desk.
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo-benefício. Quarto grande confortável.
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, amenities
Por Estar una noche no he podido utilizzar de verdad lo que El lugar tiene
Stayed 1 night in Nov 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Descuidado

No recomiendo este hotel porque esta muy descuidado tiene mal olor y muchas chiripas. La piscina muy sucia. los banos publicos no los limpia.
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho la ubicacion alejado del centro de la ciudad tambien el desayuno era excelentisimo
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Schöne und vor allem grosse Zimmer. Alles funktioniere und war in gutem Zustand
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Overnatting i Santa Cruz (Bolivia)

Fikk ikke varmt vann i dusjen i leiligheten. Dårlig internett. Kom masse lyd fra vinduene da det blåste om natta. Veldig greitt og hjelpsomt personal. God middag om kvelden og helt grei frokost neste morgen. Kaldt i utebassenget, men kjekt for barna med lekeapparater ved siden av bassenget.
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and clean, spacious apartment. Nice breakfast. 10 minutes from the airport. If you ask the hotel to sort a taxi to the airport for you, you will pay double the normal price
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Liked: Staff & service, room comfort
It was an ok stay in general. The bathroom needs an update.
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Habitaciones cómodas. Muy buen desayuno. Buen servicio de traslado al aeropuerto.
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Liked: Staff & service, room comfort

Close to the airport

The hotel is very close to the airport, which is great if you need to stay only for a night or two. The staff is great and very helpful. The breakfast is good and since it's located inside a condo, the hotel is very safe. The only issue I found is that most of the carpets are very dirty.
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buenísimo

Muy bueno. Muy limpio y un apartamento grande y cómodo con una cama agradable, cocina y sala
Stayed 1 night in Feb 2019