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Santa Cruz Village Hotel

4.0 star property
Family-friendly hotel with a fitness center and spa services

Choose dates to view prices

Photo gallery for Santa Cruz Village Hotel

Scooter/moped
Property amenity
Exterior
Massage
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Spa
  • Gym
  • Housekeeping
  • Pool

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | In-room safe, desk, soundproofing, free cribs/infant beds

Superior Double or Twin Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Private bathroom
Satellite channels
In-room safe
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | In-room safe, desk, soundproofing, free cribs/infant beds

Standard Double or Twin Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Private bathroom
Satellite channels
In-room safe
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, soundproofing, free cribs/infant beds

Junior Suite

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Private bathroom
Satellite channels
In-room safe
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Map
Rua do Bom Jesus, n°22, Santa Cruz, 9100-152

What's nearby

  • Palmeiras Beach - 5 min walk - 0.3 miles
  • Machico Beach - 5 min drive - 3.8 miles
  • Reis Magos Beach - 6 min drive - 4.3 miles
  • Madeira Botanical Garden - 13 min drive - 9.0 miles
  • Funchal Farmers Market - 14 min drive - 9.4 miles

Getting around

  • Cristiano Ronaldo Airport (FNC) - 3 min drive

Restaurants

  • ‪Cockpit Restaurant Bar - ‬7 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Pizza Hut - ‬7 min drive
  • ‪Alameda - ‬4 min walk
  • ‪Doce Satisfação - Padaria e Pastelaria, Unipessoal - ‬4 min walk

About this property

Santa Cruz Village Hotel

Upscale family-friendly hotel near the airport
Take advantage of a poolside bar, a terrace, and a coffee shop/cafe at Santa Cruz Village Hotel. Treat yourself to a massage or other spa services. The on-site local cuisine restaurant, Loural, offers breakfast, lunch, dinner, and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and an arcade/game room.
Other perks include:
  • An outdoor pool with sun loungers
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • Luggage storage, tour/ticket assistance, and a banquet hall
  • Guest reviews give top marks for the first-rate property condition
Room features
All guestrooms at Santa Cruz Village Hotel have thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with showers and free toiletries
  • TVs with satellite channels
  • Balconies, daily housekeeping, and desks

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Engenho
  • Loural

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Books
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • Arcade/game room
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1996
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
The host will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 10 per room (one-way)
  • In-room safe fee: EUR 1.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system

Property is also known as

Hotel Santa Catarina Santa Cruz
Santa Catarina Hotel
Santa Catarina Santa Cruz
Santa Cruz Village
Santa Cruz Village Hotel Hotel
Santa Cruz Village Hotel Santa Cruz
Santa Cruz Village Hotel Hotel Santa Cruz

Frequently asked questions

Does Santa Cruz Village Hotel have a pool?

Yes, this property has an outdoor pool.

Is Santa Cruz Village Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Santa Cruz Village Hotel?

Self parking is free at this property.

What time is check-in at Santa Cruz Village Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Santa Cruz Village Hotel?

Check-out is at noon.

Does Santa Cruz Village Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 10 per room applies.

Where is Santa Cruz Village Hotel located?

This family-friendly Santa Cruz hotel is located near the airport, within 3 mi (5 km) of Palmeiras Beach and Santo da Serra Golf Club. Machico Beach and Reis Magos Beach are also within 6 mi (10 km).

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Santa Cruz Village Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 68 out of 100 reviews
Rating 8 - Good. 28 out of 100 reviews
Rating 6 - Okay. 4 out of 100 reviews
Rating 4 - Poor. 0 out of 100 reviews
Rating 2 - Terrible. 0 out of 100 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Great property!
Stayed 3 nights in Dec 2023

10/10

Very nice hotel for the money and very convenient to the airport. Enjoyed the included breakfast too.
Stayed 1 night in Mar 2023

8/10

Very convenient for the airport, good breakfast. Easy walk into town which was pretty quiet.
Stayed 2 nights in Mar 2023

10/10

Loved everything from the room to all the staff
Stayed 4 nights in Feb 2024

8/10

Nice hotel, good location in a lovely village. Not necessary, but would have liked to have a small fridge and kettle in the room. Staff super friendly and helpful.
Stayed 2 nights in Feb 2023

10/10

The hotel was close to the local amenities and transport. Hotel was lovely and clean and the hotel library had a beautiful cave with plants. The coffee was awful but there was a nice cafe next door
Stayed 7 nights in Feb 2023

10/10

Great weeks stay. Breakfast was large and lots of choice. Staff very friendly and helpful. The hotel was very clean. There was a bus stop one minute away to get to the city or other areas and very efficient and reasonable. They run quite late. there is an express bus to Funchal that misses all the little stops that is worth knowing about as it's only 20 minutes. Pool was clean, although not heated so couldn't utilise it as much as I had hoped to, although I imagine most of the year it's not needed. Great views of the planes too. Would highly recommend.
Stayed 7 nights in Feb 2024

10/10

Stayed 1 night in Feb 2024

10/10

Apenas fiquei por tres dias mas adorei. Toda a staff foi adoravel
Stayed 3 nights in Nov 2023

10/10

Stayed 2 nights in Nov 2023

10/10

Stayed 1 night in May 2023

10/10

Stayed 1 night in May 2023

8/10

Op 5 min met taxi tot luchthaven. Ondanks ligging toch rustig in kamer. Zeer gezellig dorpje om avond voor terugvlucht rond te lopen / te dineren. Kamer ok, matras wel redelijk slecht. Om 5am werd nog lekker ontbijt voorzien, top gedaan.
Stayed 1 night in Apr 2023

8/10

O Hotel está bem localizado numa bonita vila e está bem arranjado, no entanto, há detalhes importantes em falha como p.e. os quartos não terem cofre, mini frigorífico nem máquina de café o que é tipico em hoteis de 4 estrelas. Outro aspeto que considero uma falha também é o serviço e variedade do pequeno almoço. Contudo o staff era simpático e o hotel é moderno.
Stayed 4 nights in Mar 2023

10/10

Près de tout
Stayed 2 nights in Mar 2023

10/10

Stayed 1 night in Feb 2023

10/10

J’ai adorée mon séjour , bien situé près de l’aéroport Service client parfait
Stayed 1 night in Feb 2023

10/10

Stayed 4 nights in Feb 2023

10/10

Stayed 1 night in Dec 2022

10/10

8/10

Bien situé à pieds des restaurants et de la mer.
Stayed 1 night in Nov 2022

10/10

très bon plan pour les arrivées et départs de madère Hôtel très propre chambre spacieuse
Stayed 1 night in Sep 2022

10/10

Stayed 2 nights in Jun 2022

10/10

Nous sommes arrivés à l'hôtel à pieds après 20 minutes de marche en pleine nuit mais le personnel était top. Chambre de belle taille, propre, confortable. Piscine fraîche mais agréable, qui aurait besoin de quelques coups d'épuisette. Le petit déjeuner est juste parfait ! Nous sommes partis tôt le matin, 8€ de taxi jusqu'à l'aéroport, commandé très gentiment par l'accueil. Je recommande
Stayed 1 night in Jun 2022

10/10

Très bon hôtel. Excellent rapport qualité /prix. Très grande chambre très confortable, très propre. Personnel aimable et efficace. Très bon petit déjeuner. Très proche de l’aéroport, très pratique. A conseiller
Stayed 1 night in May 2022