Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew

Santa Cruz Boutique Hotel

3.0 star property
Hotel in Pinheiro with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Santa Cruz Boutique Hotel

View from property
Reception
Restaurant
View from property
Outdoor dining
Santa Cruz Boutique Hotel welcomes guests with a satisfying breakfast buffet and in-room WiFi that keeps everyone connected. The front desk operates around the clock, while luggage storage and assistance with tours and tickets add practical convenience to the experience.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Breakfast included
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room, Balcony, Sea View

Standard Double Room, Balcony, Sea View | In-room safe, free WiFi

Standard Double Room, Balcony, Sea View

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
In-room safe
  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Balcony, Sea View

Superior Double Room, Balcony, Sea View | In-room safe, free WiFi

Superior Double Room, Balcony, Sea View

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
In-room safe
  • 28 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Suite, Balcony

Premier Suite, Balcony | In-room safe, free WiFi

Premier Suite, Balcony

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
In-room safe
  • 65 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Partial Sea View

Standard Double Room, Partial Sea View | In-room safe, free WiFi

Standard Double Room, Partial Sea View

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | In-room safe, free WiFi

Double Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Sofa bed - twin
Hair dryer
Private bathroom
Cable channels
In-room safe
  • City view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Map
22 Rua da Praia, Santa Cruz, 9100-015

What's nearby

  • Palmeiras Beach - 1 min walk - 0.0 miles
  • Machico Beach - 7 min drive - 4.0 miles
  • Reis Magos Beach - 9 min drive - 5.2 miles
  • Madeira Botanical Garden - 15 min drive - 9.9 miles
  • Funchal Farmers Market - 16 min drive - 10.6 miles

Getting around

  • Cristiano Ronaldo Airport (FNC) - 3 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪Bites & Beer By Coral - ‬6 min drive
  • ‪Ponto De Encontro - ‬5 min drive
  • ‪Pizza Hut - ‬6 min drive
  • ‪Quiosque Buondi - ‬3 min drive

About this property

Santa Cruz Boutique Hotel

Property highlights
Santa Cruz Boutique Hotel provides a free breakfast buffet and more. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • A reception hall, a 24-hour front desk, and a front-desk safe
  • Luggage storage and tour/ticket assistance
Room features
All guestrooms at Santa Cruz Boutique Hotel boast perks such as air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators and daily housekeeping

Similar properties

Standard Room | 1 bedroom, pillowtop beds, free WiFi, bed sheets

Residencial Funchal

  • Pet friendly
  • Free WiFi
  • Laundry
  • Room service
7.2 out of 10, Good, 179 reviews
Residencial Funchal

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • 1 building
  • Reception hall

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Santa Cruz Boutique
Santa Cruz Hotel Santa Cruz
Santa Cruz Boutique Hotel Hotel
Santa Cruz Boutique Hotel Santa Cruz
Santa Cruz Boutique Hotel Hotel Santa Cruz

Frequently asked questions

Is Santa Cruz Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Santa Cruz Boutique Hotel?

This hotel doesn't offer parking.

What time is check-in at Santa Cruz Boutique Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Santa Cruz Boutique Hotel?

Check-out is at noon.

Where is Santa Cruz Boutique Hotel located?

Situated near the beach, this hotel is within a 15-minute walk of Palmeiras Beach and Aquaparque Madeira. Santo da Serra Golf Club and Igreja Matriz de Machico are also within 6 mi (10 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Santa Cruz Boutique Hotel Reviews

9.2

Wonderful

9.6

Cleanliness

8.8

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 46 out of 63 reviews
Rating 8 - Good. 12 out of 63 reviews
Rating 6 - Okay. 1 out of 63 reviews
Rating 4 - Poor. 0 out of 63 reviews
Rating 2 - Terrible. 4 out of 63 reviews

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ce qui est unique : que l'hôtel mette la clé sous la porte et que nous soyons pas prévenu ce qui fait qu'à l'arrivée nous avons eu une désagréable surprise
Stayed 7 nights in May 2019

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give the Boutique hotel the boot!

On the night of our arrival for a one-night stay the hotel was closed for refurbishment. We had not been told in advance, and had a frantic search for alternative accommodation. The Boutique Hotel has to date not replied to our e-mail, so we are currently out of pocket.
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Schlechtes Management und ungeschultes Personal! Uns wurde trotz Bezahlung bei Expedia das Zimmer ein zweites Mal berechnet. Da bei der morgendlichen Abreise nur der sehr schlecht Englisch sprechende Nachtportier da war, haben wir das Zimmer ein zweites Mal bezahlt. Leider ist das Management innerhalb drei Wochen nicht in der Lage die Doppelzahlung zu verifizieren und das zuviel gezahlte Geld zurückzuzahlen.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, lovely bright room. Lovely bathroom, towels and bed linen. Friendly helpful staff. Good breakfasts, excellent service. Shame that dinner was not offered in the evenings. This service seems to have been ceased for some reason, nobody could give us a reason. Our trip and stay here was very pleasant.
Stayed 8 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All superb ,very clean ,would recommend this hotel to anyone, great place to visit.
Stayed 8 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was looking for a place near the airport for my last night on Madeira and this was ideal. Good sized room with a good breakfast included. Worth noting that at this time of the year the restaurant is only open for breakfast. Lots of places to eat nearby though.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Tolle Lage, super Zimmer, perfekte Aussicht beim Frühstück, unkompliziert
Stayed 2 nights in Feb 2019

6/10 Okay

John

Double Charge Error Not Refunded by Hotel

I responded to your initial request for feedback two days ago. Did you get my email? This hotel charged me for the stay even though I had prepaid with you. This means that I have double paid. Despite my request to the hotel for reimbursement, they were unwilling to do so at the time we checked out. Please will you contact the hotel to ask them to refund my money?
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel..clean..helpful staff..Good breakfast
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast included. Location easy to find. Nothing to dislike
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nettes kleines Hotel, zentral gelegen, trotz Einflugschneiße kaum Probleme, nachts absolut ruig.....
Stayed 8 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experiência a repetir

Cama king muito confortável, vista espetacular. Muito bom pequeno almoço. Ficou a faltar cortina/blackout na janela lateral do quarto. De resto tudo impecável.
Stayed 1 night in Feb 2019

10/10 Excellent

Peter, Bracebridge, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Ocean view at a very reasonable price. Great breakfast, helpfull staff, comfortable and clean.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for a holiday, restaurant was so good for food and drink.
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
belle chambre avec vue sur la mer, cependant bruyant cette nuit-la
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Schönes Zimmer, wunderbares Morgen buffet, nettes Pesonal, super lage
Stayed 1 night in Nov 2018

10/10 Excellent

Bob, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, spacious and clean hotel. Very friendly staff. Area is in a perfect place with everything around you. Would stay there again
Stayed 4 nights in Nov 2018

8/10 Good

Laura, Grand Junction

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel for catching an early flight from the airport. It’s quiet and clean.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel en tous points parfait.une bonne position.tout a proximité.
Stayed 14 nights in Oct 2018

10/10 Excellent

J, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money. We spent two nights here following a week in Funchal at a large resort. A very clean comfortable room, good breakfast included All the staff were friendly and very helpful. Tea/coffee facilities in the room would have made it perfect. The village has a pleasant atmosphere and a number of bars and restaurants that offer excellent quality food far cheaper than Funchal.
Stayed 2 nights in Oct 2018

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptionnel

Hôtel très bien situé près de l'aéroport. Pas de nuisances dûes à celui-ci car le trafic est peu important La chambre est de grande dimension avec une salle de bain très agréable. Prendre le petit déjeuner ou un dîner au rooftop (6ème étage) avec vue sur la mer et sur la ville est un plaisir incomparable. Le personnel est très compétent et toujours avec le sourire, que ce soit à la réception ou au petit déjeuner.
Stayed 7 nights in Oct 2018

10/10 Excellent

Mike, Grimsby, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here for 10 nights and had a lovely time. The view from the beach facing rooms is stunning so try to get as high a floor as possible. The room was very comfortable although it would have been nice to have had more drawer space for clothes and extra hangers for the wardrobe. The bathroom was very modern with a walk in shower space and “drench” shower head with lots of hot water and plenty of pressure. Breakfast buffet was tasty if a little repetitive but set us up nicely for the day. Evening meals were very good and all the staff were helpful and friendly. The village itself is fairly quiet with plenty of restaurants and coffee shops to chose from and the promenade is a popular walk taking you from the lido at the western end to under the end of the airport runway at the eastern end of the village. Talking of lido’s there are 2 in Santa Cruz but while we were there the western one was not open at all (maybe it’s just open in the summer months) and the lifeguards at the other only operate up to the end of September although the area was still available to use during our visit which was until 8th Oct. The beach itself is very rocky so not comfortable to lie on but there were large boards to stretch out on if you want to catch a few rays. It’s worth pointing out though that the boards were being collected in on the day we left so it looks as if they are a summer thing too. We had a lovely time in Santa Cruz and certainly intend to return.
Stayed 10 nights in Sep 2018

10/10 Excellent

Chivvy, Hampshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely small hotel close to the beach. Very clean, good sized bedroom and excellent views from the balcony. The staff were very friendly and helpful. There was a good selection for breakfast and eating on the roof top terrace was great. If I were to be picky then it would have been nice to have had a tea/coffee facility either in the room or from a vending machine in the hotel.
Stayed 7 nights in Sep 2018

10/10 Excellent

sergio, São Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melhor hotel que ja fiquei desta categoria

Hotel simplesmente INCRÍVEL !!!! Quarto enorme , cama King, banheiro enorme com um chuveiro delicioso , vista linda da praia, café delicioso, um equipe muito atenciosa e simpática !!!! Nota 10 parabéns os proprietários e seu colaboradores
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveler

Top

Parfait, un personnel attentionné, des chambres propres et belles avec une superbe vue.
Stayed 7 nights in Aug 2018

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia ®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP® Travel Center powered by Expedia® directly for full details. AARP and its affiliates are not insurers.