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Santa Cruz Boutique Hotel

Property class: 3

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Photo gallery for Santa Cruz Boutique Hotel

A terrace with wicker furniture overlooking a beach and ocean, with buildings in the background. - Santa Cruz Boutique Hotel (Santa Cruz)
A terrace with wicker furniture and a view of the sea. - Santa Cruz Boutique Hotel (Santa Cruz)
A restaurant with tables set for dining, large windows offering a view of the sea, and elegant chandeliers. - Santa Cruz Boutique Hotel (Santa Cruz)
A coastal hotel with outdoor seating, a swimming pool, and a view of the sea. - Santa Cruz Boutique Hotel (Santa Cruz)
A hotel room with a bed, a desk, a chair, and a view of the sea through large windows. - Santa Cruz Boutique Hotel (Santa Cruz)
Santa Cruz Boutique Hotel provides a free breakfast buffet and more. Stay connected with free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

View all photos for Standard Double Room, Balcony, Sea View

A neatly made bed with white linens and a beige throw blanket, a wooden headboard, and a large floral painting on the wall.

Standard Double Room, Balcony, Sea View

  • Sea view
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room, Balcony, Sea View

A hotel room with a bed, a wooden desk, a sofa, and a large window with curtains.

Superior Double Room, Balcony, Sea View

  • Sea view
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Premier Suite, Balcony

A spacious room with a large bed, a sitting area with a table, and a view of the sea.

Premier Suite, Balcony

  • Sea view
  • 65 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room, Partial Sea View

A neatly arranged bedroom with a large bed, bedside tables, a desk, and a window offering a view of the outdoors.

Standard Double Room, Partial Sea View

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room

A bedroom with a bed, bedside tables, a painting of flowers, a window, and a sofa.

Double Room

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Santa Cruz, Santa Cruz Boutique Hotel is near the beach. Funchal Marina and Santo da Serra Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Laurisilva of Madeira and Reserva Natural da Rocha do Navio. Looking to enjoy an event or a game while in town? See what's happening at Madeira Stadium or Estádio do Marítimo. Visit our Santa Cruz travel guide
Map
22 Rua da Praia, Santa Cruz, 9100-015

What's nearby

  • A pebble beach with a pier, palm trees, and colorful buildings on a hillside.
    Palmeiras Beach
    1 min walk - 0.1 miles
  • A botanical garden with colorful flower beds, a palm tree, and a cityscape in the background.
    Madeira Botanical Garden
    14 min drive - 10.8 miles
  • A fruit market with various fruits like mangoes, bananas, and oranges displayed in baskets.
    Funchal Farmers Market
    18 min drive - 11.6 miles
  • Aquaparque Madeira
    10 min walk - 0.6 miles
  • Funchal Marina
    19 min drive - 12.0 miles

Getting around

  • Cristiano Ronaldo Airport (FNC)
    3 min drive

Restaurants

  • Venda do Sócio
    7 min drive
  • Starbucks
    3 min drive
  • Maré Alta
    5 min drive
  • Delta Cafe
    3 min drive
  • Cockpit Restaurant Bar
    6 min drive

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  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • 1 building
  • Reception hall

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Is Santa Cruz Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Santa Cruz Boutique Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Santa Cruz Boutique Hotel?

Check-out is at noon.

Where is Santa Cruz Boutique Hotel located?

Situated near the beach, this hotel is within a 15-minute walk of Palmeiras Beach and Aquaparque Madeira. Santo da Serra Golf Club and Igreja Matriz de Machico are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Santa Cruz Boutique Hotel Reviews

9.2

Wonderful

9.6

Cleanliness

8.8

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 46 out of 63 reviews
Rating 8 - Good. 12 out of 63 reviews
Rating 6 - Okay. 1 out of 63 reviews
Rating 4 - Poor. 0 out of 63 reviews
Rating 2 - Terrible. 4 out of 63 reviews

Reviews

Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ce qui est unique : que l'hôtel mette la clé sous la porte et que nous soyons pas prévenu ce qui fait qu'à l'arrivée nous avons eu une désagréable surprise
Stayed 7 nights in May 2019
Verified review

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give the Boutique hotel the boot!

On the night of our arrival for a one-night stay the hotel was closed for refurbishment. We had not been told in advance, and had a frantic search for alternative accommodation. The Boutique Hotel has to date not replied to our e-mail, so we are currently out of pocket.
Stayed 1 night in Apr 2019
Verified review

2/10 Terrible

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Schlechtes Management und ungeschultes Personal! Uns wurde trotz Bezahlung bei Expedia das Zimmer ein zweites Mal berechnet. Da bei der morgendlichen Abreise nur der sehr schlecht Englisch sprechende Nachtportier da war, haben wir das Zimmer ein zweites Mal bezahlt. Leider ist das Management innerhalb drei Wochen nicht in der Lage die Doppelzahlung zu verifizieren und das zuviel gezahlte Geld zurückzuzahlen.
Stayed 2 nights in Mar 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, lovely bright room. Lovely bathroom, towels and bed linen. Friendly helpful staff. Good breakfasts, excellent service. Shame that dinner was not offered in the evenings. This service seems to have been ceased for some reason, nobody could give us a reason. Our trip and stay here was very pleasant.
Stayed 8 nights in Mar 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All superb ,very clean ,would recommend this hotel to anyone, great place to visit.
Stayed 8 nights in Mar 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was looking for a place near the airport for my last night on Madeira and this was ideal. Good sized room with a good breakfast included. Worth noting that at this time of the year the restaurant is only open for breakfast. Lots of places to eat nearby though.
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Tolle Lage, super Zimmer, perfekte Aussicht beim Frühstück, unkompliziert
Stayed 2 nights in Feb 2019
Verified review

6/10 Okay

John

Double Charge Error Not Refunded by Hotel

I responded to your initial request for feedback two days ago. Did you get my email? This hotel charged me for the stay even though I had prepaid with you. This means that I have double paid. Despite my request to the hotel for reimbursement, they were unwilling to do so at the time we checked out. Please will you contact the hotel to ask them to refund my money?
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel..clean..helpful staff..Good breakfast
Stayed 3 nights in Feb 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast included. Location easy to find. Nothing to dislike
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nettes kleines Hotel, zentral gelegen, trotz Einflugschneiße kaum Probleme, nachts absolut ruig.....
Stayed 8 nights in Feb 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experiência a repetir

Cama king muito confortável, vista espetacular. Muito bom pequeno almoço. Ficou a faltar cortina/blackout na janela lateral do quarto. De resto tudo impecável.
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Ocean view at a very reasonable price. Great breakfast, helpfull staff, comfortable and clean.
Stayed 1 night in Jan 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for a holiday, restaurant was so good for food and drink.
Stayed 4 nights in Dec 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
belle chambre avec vue sur la mer, cependant bruyant cette nuit-la
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Schönes Zimmer, wunderbares Morgen buffet, nettes Pesonal, super lage
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, spacious and clean hotel. Very friendly staff. Area is in a perfect place with everything around you. Would stay there again
Stayed 4 nights in Nov 2018
Verified review

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel for catching an early flight from the airport. It’s quiet and clean.
Stayed 2 nights in Nov 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel en tous points parfait.une bonne position.tout a proximité.
Stayed 14 nights in Oct 2018
Verified review

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money. We spent two nights here following a week in Funchal at a large resort. A very clean comfortable room, good breakfast included All the staff were friendly and very helpful. Tea/coffee facilities in the room would have made it perfect. The village has a pleasant atmosphere and a number of bars and restaurants that offer excellent quality food far cheaper than Funchal.
Stayed 2 nights in Oct 2018
Verified review

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptionnel

Hôtel très bien situé près de l'aéroport. Pas de nuisances dûes à celui-ci car le trafic est peu important La chambre est de grande dimension avec une salle de bain très agréable. Prendre le petit déjeuner ou un dîner au rooftop (6ème étage) avec vue sur la mer et sur la ville est un plaisir incomparable. Le personnel est très compétent et toujours avec le sourire, que ce soit à la réception ou au petit déjeuner.
Stayed 7 nights in Oct 2018
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here for 10 nights and had a lovely time. The view from the beach facing rooms is stunning so try to get as high a floor as possible. The room was very comfortable although it would have been nice to have had more drawer space for clothes and extra hangers for the wardrobe. The bathroom was very modern with a walk in shower space and “drench” shower head with lots of hot water and plenty of pressure. Breakfast buffet was tasty if a little repetitive but set us up nicely for the day. Evening meals were very good and all the staff were helpful and friendly. The village itself is fairly quiet with plenty of restaurants and coffee shops to chose from and the promenade is a popular walk taking you from the lido at the western end to under the end of the airport runway at the eastern end of the village. Talking of lido’s there are 2 in Santa Cruz but while we were there the western one was not open at all (maybe it’s just open in the summer months) and the lifeguards at the other only operate up to the end of September although the area was still available to use during our visit which was until 8th Oct. The beach itself is very rocky so not comfortable to lie on but there were large boards to stretch out on if you want to catch a few rays. It’s worth pointing out though that the boards were being collected in on the day we left so it looks as if they are a summer thing too. We had a lovely time in Santa Cruz and certainly intend to return.
Stayed 10 nights in Sep 2018
Verified review

10/10 Excellent

Chivvy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely small hotel close to the beach. Very clean, good sized bedroom and excellent views from the balcony. The staff were very friendly and helpful. There was a good selection for breakfast and eating on the roof top terrace was great. If I were to be picky then it would have been nice to have had a tea/coffee facility either in the room or from a vending machine in the hotel.
Stayed 7 nights in Sep 2018
Verified review

10/10 Excellent

sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melhor hotel que ja fiquei desta categoria

Hotel simplesmente INCRÍVEL !!!! Quarto enorme , cama King, banheiro enorme com um chuveiro delicioso , vista linda da praia, café delicioso, um equipe muito atenciosa e simpática !!!! Nota 10 parabéns os proprietários e seu colaboradores
Stayed 4 nights in Sep 2018
Verified review

10/10 Excellent

Verified traveler

Top

Parfait, un personnel attentionné, des chambres propres et belles avec une superbe vue.
Stayed 7 nights in Aug 2018