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Royal Lodge Hotel

4.5 star property
Hotel in Santa Cruz with free breakfast and a 24-hour front desk

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Photo gallery for Royal Lodge Hotel

Front of property - evening/night
Lobby
Luxury Double Room | Minibar, in-room safe, iron/ironing board, free cribs/infant beds
Outdoor pool
Lobby sitting area

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Parking available
  • Gym
  • Breakfast included
  • Room service
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Luxury Single Room

Luxury Single Room | Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Luxury Single Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Deep soaking bathtub
Minibar
  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Luxury Double Room

Luxury Double Room | Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Luxury Double Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Deep soaking bathtub
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Royal Suite

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Royal Suite

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Deep soaking bathtub
Minibar
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Executive Suite

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Deep soaking bathtub
Minibar
  • 32 sq m
  • Sleeps 3
  • 2 Queen Beds

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  • Free WiFi
  • Air conditioning
  • Gym
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About the neighborhood

Map
Avenida San Martin 200, Equipetrol Norte, Santa Cruz, 1309

What's nearby

  • Ventura Mall - 3 min walk - 0.2 miles
  • Santa Cruz Zoo - 18 min walk - 1.0 mile
  • Plaza 24 de Septiembre - 5 min drive - 2.4 miles
  • San Lorenzo Cathedral - 6 min drive - 2.6 miles
  • Guembe Biocenter - 10 min drive - 4.5 miles

Getting around

  • Santa Cruz de la Sierra Station - 19 min drive
  • Santa Cruz (VVI-Viru Viru Intl.) - 26 min drive

Restaurants

  • ‪Lounge Ejecutivo - ‬6 min walk
  • ‪Serafina - ‬1 min walk
  • ‪L'arôme - ‬7 min walk
  • ‪Nueva China - ‬3 min walk
  • ‪Subway Equipetrol - ‬4 min walk

About this property

Royal Lodge Hotel

Property highlights
Free full breakfast, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Royal Lodge Hotel. The on-site international cuisine restaurant, Windsor, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a front-desk safe, and luggage storage
  • A 24-hour front desk, concierge services, and an elevator
Room features
All 52 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with deep soaking tubs and free toiletries
  • Flat-screen TVs with cable channels
  • Free infant beds, daily housekeeping, and phones

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Windsor

Things to do

  • Gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 15 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Royal Lodge Hotel Santa Cruz de la Sierra
Royal Santa Cruz de la Sierra
Royal Lodge Hotel Santa Cruz
Royal Santa Cruz
Royal Lodge Hotel Hotel
Royal Lodge Hotel Santa Cruz
Royal Lodge Hotel Hotel Santa Cruz

Frequently asked questions

Does Royal Lodge Hotel have a pool?

Yes, this property has an outdoor pool.

Is Royal Lodge Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Royal Lodge Hotel?

Self parking is free at this property.

What time is check-in at Royal Lodge Hotel?

Check-in begins at 2 PM.

What time is check-out at Royal Lodge Hotel?

Check-out is at noon.

Does Royal Lodge Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 15 per person applies.

Where is Royal Lodge Hotel located?

Situated in Santa Cruz, this hotel is within 1 mi (2 km) of Ventura Mall, Santa Cruz Zoo, and Patio Design LifeStyle Center. Municipal Library and Las Brisas Shopping Center are also within 3 mi (5 km).

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Royal Lodge Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 3 out of 29 reviews
Rating 8 - Good. 12 out of 29 reviews
Rating 6 - Okay. 5 out of 29 reviews
Rating 4 - Poor. 5 out of 29 reviews
Rating 2 - Terrible. 4 out of 29 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

4.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10

Esta cerrado, ya no deberia dejar reservar, se nota q tiene tiempo fuera de servicio.
Stayed 5 nights in Feb 2020

2/10

そもそも営業してませんでした、、、入り口にホームレスの方が寝ており、全館、階段でさえ電気が付いてませんでした。
Stayed 3 nights in Jan 2020

2/10

Hicimos el contacto con Hoteles.com por tres días. En el momento de la recepción y unas horas antes de retirarnos también se confirmó que la estadía sería por tres, sin embargo cuando nos retirarnos un empleado llamado Mauricio de forma prepotente y malcriada nos indicó que deberíamos pagar por 4 dias, caso contrario, NO podíamos retirarnos del Hotel. Por la premura del vuelo para el regreso accedí ante este abuso. Por esta razón no recomiendo este Hotel.
Stayed 3 nights in May 2019

8/10

Stayed 1 night in May 2019

10/10

La amabilidad del personal y la ubicación del establecimiento.
Stayed 3 nights in Mar 2019

8/10

Stayed 2 nights in Nov 2018

10/10

Muy buena atención y ubicación
Stayed 2 nights in Oct 2018

8/10

Stayed 2 nights in Sep 2018

6/10

Situado en una zona confortable y segura. Zona moderna y al lado de un gran centro comercial. Lejos de la zona centro. El baño no era de la altura de lo que venden. El desayuno bien pero mejorable
Stayed 1 night in Aug 2018

8/10

Stayed 2 nights in Aug 2018

4/10

I was really looking forward to a bit of luxury after travelling for 6 weeks. Unfortunately I was greeted with judgment for having a backpack and then found that the facilities in my room were shocking. There wasn't even any hot water.
Stayed 1 night in Aug 2018

8/10

Muy buen hotel y buena zona
Stayed 1 night in Jul 2018

8/10

HABITACIONES COMODAS Y LIMPIAS BUENA TV ATENCION MUY AGRADABLE DE TODO EL PERSONAL
Stayed 1 night in Jun 2018

8/10

Stayed 3 nights in Jun 2018

10/10

Volvi despues de un año y el servicios se mantiene intacto los baños renovados buen tv y exlente atencion del personal GRACIAS
Stayed 1 night in May 2018

8/10

Lugar tranquilo y muy bien ubicado, personal muy atento y dispuesto a colaborar. Para mejorar solo necesita un poco de cuidado y mantenimiento en el edificio
Stayed 1 night in May 2018

6/10

in some rooms.air conditioner is out of service
Stayed 5 nights in Jan 2018
This review was submitted before 2018 and has not been verified.

8/10

relacion calidad-precio buena..., hotel antiguo con carencias normales a su antiguedad, pero comodo, ordenado y servicio aceptable. podrán mejorar un poco el desayuno.., esta bien, pero le fata algo de variedad. pero insisto relacion calidad-precio esta bien
Stayed 1 night in Dec 2017
This review was submitted before 2018 and has not been verified.

8/10

Funcionarios atenciosos. Porem precisa caprichar mais na limpeza.
Stayed 1 night in May 2017
This review was submitted before 2018 and has not been verified.

4/10

me tuve que cambiar de habitacion. en ese movimiento me desaparecio el cargador de telefono cuyo valor es de cien dolares, mas la incomodidad. Desayuno bastante mediocre
Stayed 6 nights in Jun 2017
This review was submitted before 2018 and has not been verified.

6/10

This review was submitted before 2018 and has not been verified.

4/10

Una abeja dentro del baño cuando ingrese, un mosquito muerto en la jabonera, hotel antiguo se oian ruidos extraños, no hay botones, no hay nada de cortesia en la bienvenida, no hacen la limpieza como debe ser, el personal no es muy servicial
This review was submitted before 2018 and has not been verified.

6/10

Ubicación
This review was submitted before 2018 and has not been verified.

4/10

Su infraestructura es antigua, wifi lento, tv cable malo, tv pequeña, la verdad no fue lo que esperaba, el desayuno muy pobre.
This review was submitted before 2018 and has not been verified.

2/10

Deficiente hotel. El aire acondicionado botaba mucha agua todo el dia y noche, mojando alfombras y debiendo usar toallas para evitar problemas. Al regresar a la habitacion un dia, la puerta de la habitación estaba abierta y sin chapa, y no hubo explicación hasta exigirla. Otro dia el hotel dispuso un "taxi que trabajaba con ellos" y en el viaje la policía lo detuvo y se llevo al chofer detenido por ser un taxi ilegal y circular con patente cubierta.