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Overview of Riverside Inn & Suites Santa Cruz

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Garden
Desk, iron/ironing board, free WiFi, linens
Desk, iron/ironing board, free WiFi, linens
Desk, iron/ironing board, free WiFi, linens
View from Room

3.5/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air Conditioning
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationSanta Cruz Beach Boardwalk8 min walk
    Popular LocationPacific Avenue9 min walk
    Popular LocationMonterey Bay National Marine Sanctuary Exploration Center13 min walk
    AirportMonterey, CA (MRY-Monterey Peninsula)53 min drive

Book online or call:

1-800-675-4318

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About this area

Santa Cruz

Located in Santa Cruz, Riverside Inn & Suites Santa Cruz is near the beach. The area's natural beauty can be seen at Monterey Bay and Capitola Beach, while Santa Cruz Beach Boardwalk and Roaring Camp Railroads are popular area attractions. Santa Cruz Museum of Natural History and Monterey Bay National Marine Sanctuary Exploration Center are also worth visiting.
Popular Location

What's nearby

  • Ocean Street - 6 min walk
  • Santa Cruz Beach Boardwalk - 8 min walk
  • Pacific Avenue - 9 min walk
  • Monterey Bay National Marine Sanctuary Exploration Center - 13 min walk
  • Santa Cruz Wharf - 14 min walk

Getting around

  • AirportMonterey Peninsula Airport (MRY) - 53 min drive

About this property

Riverside Inn & Suites Santa Cruz

Along with free self parking, this motel has free WiFi in public areas and a vending machine. All 25 rooms offer free WiFi, coffee makers, and LED TVs with cable channels. Other amenities available to guests include free local calls, hair dryers, and ironing boards.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Conveniences

  • No elevators
  • Vending machine

Guest services

  • Daily housekeeping
  • Front desk (limited hours)

Languages spoken

  • English
  • Spanish

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Heating
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LED TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone
  • Window screens

Policies

Check-in

Check-in from 3:00 PM - 5:30 AM
Early check-in subject to availability
Late check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay
  • Destination fee: USD 4.00 per accommodation, per night. This fee does not apply to children under 1 year of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
3.5
Good
5 - Excellent
57
4 - Good
86
3 - Okay
64
2 - Poor
27
1 - Terrible
27

3.7/5

Cleanliness

3.6/5

Staff & service

3.5/5

Amenities

3.5/5

Property conditions & facilities

2/5 Poor

Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
Door looked as though someone had used a pry bar to try and get in. Room smelled so bad. Comforter was dirty. TV didn’t work.
Stayed 1 night in Aug 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

4/5 Good

Happy face iconLiked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 1 night in Jul 2020