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Quality Inn & Suites, Santa Cruz Mountains

2.5 star property
Riverfront hotel in Ben Lomond with free parking

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Photo gallery for Quality Inn & Suites, Santa Cruz Mountains

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board
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Premium bedding, pillowtop beds, blackout drapes, iron/ironing board
Premium bedding, pillowtop beds, blackout drapes, iron/ironing board
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed
Blackout drapes/curtains
Pillowtop bed
Eco-friendly toiletries
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed
Blackout drapes/curtains
Pillowtop bed
Eco-friendly toiletries
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed
Blackout drapes/curtains
Pillowtop bed
Eco-friendly toiletries
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed
Blackout drapes/curtains
Pillowtop bed
Eco-friendly toiletries
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

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Bar (on property)

The Historic Brookdale Lodge, Santa Cruz Mountains

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  • Parking included
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 845 reviews
The Historic Brookdale Lodge, Santa Cruz Mountains

About the neighborhood

Map
9733 Highway 9, Ben Lomond, CA, 95005

What's nearby

  • Henry Cowell Redwoods State Park - 8 min drive - 3.8 miles
  • Roaring Camp Railroads - 11 min drive - 4.5 miles
  • Santa Cruz Beach Boardwalk - 21 min drive - 11.6 miles
  • University of California Santa Cruz Arboretum - 21 min drive - 11.6 miles
  • Mystery Spot - 23 min drive - 11.9 miles

Getting around

  • San Francisco Intl. Airport (SFO) - 78 min drive

Restaurants

  • ‪McDonald's - ‬11 min drive
  • ‪Starbucks - ‬12 min drive
  • ‪Taqueria Vallarta - ‬7 min drive
  • ‪Trout Farm Inn - ‬8 min drive
  • ‪Felton Donuts & Pastries - ‬7 min drive

About this property

Quality Inn & Suites, Santa Cruz Mountains

Hotel by the river
Quality Inn & Suites, Santa Cruz Mountains provides amenities like a garden and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Bike rentals, RV/bus/truck parking, and an electric car charging station
  • Express check-out, express check-in, and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Quality Inn & Suites, Santa Cruz Mountains feature thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • 37-inch flat-screen TVs with cable channels
  • Wardrobes/closets, refrigerators, and on-request microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Microwave on request
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • King sofa bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Quality Inn Santa Cruz Mountains
Quality Inn Santa Cruz Mountains Ben Lomond
Quality Santa Cruz Mountains
Quality Santa Cruz Mountains Ben Lomond
Quality Inn Suites Santa Cruz Mountains
Quality Inn & Suites, Santa Cruz Mountains Hotel
Quality Inn & Suites, Santa Cruz Mountains Ben Lomond
Quality Inn & Suites, Santa Cruz Mountains Hotel Ben Lomond

Frequently asked questions

Does Quality Inn & Suites, Santa Cruz Mountains have a pool?

Yes, this property has an outdoor pool.

Is Quality Inn & Suites, Santa Cruz Mountains pet-friendly?

No, pets are not allowed at this property.

How much is parking at Quality Inn & Suites, Santa Cruz Mountains?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites, Santa Cruz Mountains?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Quality Inn & Suites, Santa Cruz Mountains?

Check-out is at 11 AM.

Where is Quality Inn & Suites, Santa Cruz Mountains located?

Located in the heart of Ben Lomond, this hotel is within 6 mi (10 km) of Felton Covered Bridge Park, Henry Cowell Redwoods State Park, and Roaring Camp Railroads. Valley Gardens Golf Course and Wilder Ranch State Park are also within 9 mi (15 km).

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Quality Inn & Suites, Santa Cruz Mountains Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 309 out of 820 reviews
Rating 8 - Good. 302 out of 820 reviews
Rating 6 - Okay. 131 out of 820 reviews
Rating 4 - Poor. 45 out of 820 reviews
Rating 2 - Terrible. 33 out of 820 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hospitality
Stayed 5 nights in Apr 2025

8/10 Good

Yue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is larger than most motels, located in a quite place, which is important to us. The only complaint is you can hear the next-door guests.
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and AJ at the desk was very pleasant and helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🐣
Stayed 3 nights in Apr 2025

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities
The place was nice nestled in the woods, but close to the small road town. The check in person was awesome. The bed was a bit hard but sleep able. The towels were plenty and new. We enjoyed our stay
Stayed 1 night in Mar 2025

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌
Stayed 5 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness
🔥🔥🔥🔥
Stayed 2 nights in Dec 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception nice. Clean, quiet, safe, comfortable, & off the Main Street.
Stayed 1 night in Feb 2025

8/10 Good

Devin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in a nice little town
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
See above
Stayed 1 night in Mar 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property owner was super accommodating and kind. We will always rebook here to visit the San Lorenzo Valley and little Ben Lomond.
Stayed 4 nights in Nov 2024

4/10 Poor

Lisa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place is really rundown with super thin walls. The staff is wonderful and very friendly, but the rooms need a major renovation. The bathroom was in horrible condition and the floors were dirty. Very comfortable bed, though!
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
If you’re wanting Marriott quality, stay at a Marriott. Front desk staff was absolutely amazing and property has a gorgeous setting. Thin walls.
Stayed 3 nights in Nov 2024

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, amenities
The property was clean and the staff was very friendly. The furnishings are outdated but it served our purpose for a place to stay near Felton.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and safe
Stayed 1 night in Sep 2024

10/10 Excellent

Ana

Liked: Staff & service
Breakfast could use some help and it was a little strang that it wasn't always set up during Breakfast time and that we were locked out and had to knock several times.
Stayed 3 nights in Jan 2025

10/10 Excellent

Tessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very comfortable!
Stayed 1 night in Jan 2024

8/10 Good

ERIC

Liked: Staff & service, property conditions & facilities
Those are a little on the smaller side but really clean and the staff are great.
Stayed 1 night in Jul 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Ok place
Stayed 5 nights in Aug 2024

10/10 Excellent

Shendi

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing i didn't like was that there was not a plug for the bathtub! Otherwise it was comfy and warm!
Stayed 1 night in Dec 2024

8/10 Good

Christa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was VERY friendly and the pool/garden were absolutely BEAUTIFUL!!!
Stayed 2 nights in May 2023

8/10 Good

Jennifer

Liked: Staff & service, property conditions & facilities
Good quiet hotel.
Stayed 2 nights in Sep 2023

8/10 Good

John

Liked: Amenities
Perfect for us this trip. Clean and peaceful plus helpful friendly staff.
Stayed 1 night in Aug 2023

10/10 Excellent

Lupe

Liked: Cleanliness, staff & service, property conditions & facilities
It's a bit rustic but what I expected having lived in the area. It was clean, comfortable bed and beautiful redwoods. Couldn't ask for more.
Stayed 1 night in Jun 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet, relaxing, friendly staff