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Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
In-room safe, desk, iron/ironing board, free cribs/infant beds

4.0/5 Very Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Business Services
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationCapitola Beach16 min walk
    Popular LocationCapitola Wharf17 min walk
    Popular LocationNew Brighton State Beach2 min drive
    AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)44 min drive

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1-800-675-4318

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    About this area

    Capitola

    Located in Capitola, Quality Inn & Suites Capitola By the Sea is near the beach. The area's natural beauty can be seen at Capitola Beach and Monterey Bay, while Santa Cruz Beach Boardwalk and Roaring Camp Railroads are popular area attractions. Santa Cruz Museum of Natural History and Monterey Bay National Marine Sanctuary Exploration Center are also worth visiting.
    View in a map
    Popular Location

    What's nearby

    • Capitola Beach - 16 min walk
    • Capitola Wharf - 17 min walk
    • New Brighton State Beach - 2 min drive
    • Rio Del Mar Beach - 12 min drive
    • Seacliff State Beach - 21 min drive

    Getting around

    • AirportNorman Y. Mineta San Jose Intl. Airport (SJC) - 44 min drive

    About this property

    Quality Inn & Suites Capitola By the Sea

    Along with a seasonal outdoor pool, this smoke-free hotel has a business center and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a computer station, free newspapers, and a front-desk safe. All 55 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and LED TVs with satellite channels. Balconies, coffee makers, and free newspapers are among the other amenities available to guests.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected
    Sheets and towels are washed at 60°C/140°F or hotter
    Follows standard sanitization guidelines of Commitment to Clean (Choice)

    Social distancing

    Contactless check-out
    Cashless transactions are available for all charges at the property
    Protective shields in place at main contact areas
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Temperature checks given to staff
    Masks are required at the property
    Hand sanitizer provided
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking

    Things to do

    • Seasonal outdoor pool

    Family friendly

    • Free cribs/infant beds
    • Microwave
    • Refrigerator
    • Seasonal outdoor pool

    Conveniences

    • Free newspapers in lobby
    • Front-desk safe
    • No elevators
    • Vending machine

    Guest services

    • 24-hour front desk
    • Daily housekeeping

    Languages spoken

    • English

    Business services

    • Business center
    • Computer station

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning (climate-controlled)
    • Free cribs/infant beds
    • Linens

    Bathroom

    • Hair dryer
    • Shower/tub combination
    • Towels

    Entertainment

    • 32-inch LED TV
    • Satellite channels

    Food and drink

    • Coffee/tea maker
    • Microwave
    • Refrigerator

    Outdoor space

    • Balcony

    More

    • Desk
    • Free local calls
    • Free newspapers
    • Iron/ironing board
    • Phone
    • Safe

    Policies

    Check-in

    Check-in from 3:00 PM - anytime

    Check-out

    Check-out before 11 AM

    Special check-in instructions

    Front desk staff will greet guests on arrival
    Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

    Renovations and closures

    The following facilities or services will be unavailable from June 5 2020 to December 31 2020 (dates subject to change):
    • Breakfast
    • Swimming pool
    Due to COVID-19, this property’s food and beverage options may be limited.

    Access methods

    Staffed front desk

    Pets

    Pets not allowed

    Children and extra beds

    Children are welcome
    Kids stay free! Up to 2 children stay free when using existing bedding
    Rollaway/extra beds are not available
    Free cribs (infant beds)

    Property payment types

    Important information

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • In-room safe fee: USD 1.50 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    Safety features at this property include a smoke detector
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    We should mention

    The seasonal pool will be open from May to October
    4.0
    Very Good
    1,001 reviews
    5 - Excellent
    338
    4 - Good
    420
    3 - Okay
    162
    2 - Poor
    52
    1 - Terrible
    29

    4.1/5

    Cleanliness

    4.1/5

    Staff & service

    3.9/5

    Amenities

    3.9/5

    Property conditions & facilities

    5/5 Excellent

    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 4 nights in Sep 2020

    4/5 Good

    Stayed 1 night in Sep 2020

    3/5 Okay

    Traveled with family
    Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
    Sad face IconDisliked: Staff & service
    nice rooms but bad customer service
    Front desk staff was not friendly. I did not feel welcomed at all. Room seemed cleaned although carpet was filthy. Bed was very comfortable as well as the pillows. Pool area is very small and does not accommodate the amount of guests. Pool was always packed with the same people. They should have restrictions on the use of the pool due to covid.
    Stayed 2 nights in Sep 2020

    4/5 Good

    Business traveler
    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 2 nights in Aug 2020

    2/5 Poor

    Traveled with family
    Sad face IconDisliked: Cleanliness, property conditions & facilities
    Pictures are not what you get.
    I was very disappointed with this hotel. The picture’s they had did not equal to what it looked like. The breakfast area looked amazing but got there and all it was a coffee machine that only had 1 working setting and a small pastry in a bag. Nothing like the pictures at all.
    Stayed 1 night in Aug 2020