See all properties

Quality Inn Santa Cruz

2.5 star property
Pet-friendly hotel with free breakfast connected to a shopping center in Santa Cruz

Choose dates to view prices

Photo gallery for Quality Inn Santa Cruz

Lobby
Lobby
Property amenity
Lobby
Desk, blackout drapes, soundproofing, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Laundry
  • Breakfast included
  • Parking included
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

Room, 1 King Bed, Accessible, Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Patio

Standard Room, 1 King Bed, Non Smoking, Patio | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Patio

8.0 out of 10
Very good
(15 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower) | Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(19 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
Hair dryer
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property grounds

Continental Inn

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
7.6 out of 10, Good, 1,004 reviews
Continental Inn

About the neighborhood

Map
1101 Ocean St, Santa Cruz, CA, 95060

What's nearby

  • Ocean Street - 1 min walk - 0.0 miles
  • Pacific Avenue - 10 min walk - 0.6 miles
  • Santa Cruz Wharf - 3 min drive - 1.8 miles
  • Santa Cruz Beach Boardwalk - 3 min drive - 1.8 miles
  • Mystery Spot - 7 min drive - 3.6 miles

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 41 min drive

Restaurants

  • McDonald's
  • ‪Taqueria Los Pericos - ‬9 min walk
  • ‪Jack in the Box - ‬6 min walk
  • Starbucks
  • Chipotle Mexican Grill

About this property

Quality Inn Santa Cruz

Hotel remodeled in 2023 and located near Santa Cruz Beach Boardwalk
You can look forward to free continental breakfast, a terrace, and dry cleaning/laundry services at Quality Inn Santa Cruz. Guests can connect to free WiFi in public areas.
Additional perks include:
  • A seasonal outdoor pool
  • Free self parking
  • RV/bus/truck parking, express check-out, and express check-in
  • A 24-hour front desk, coffee/tea in the lobby, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Quality Inn Santa Cruz feature comforts such as air conditioning, in addition to amenities like sound-insulated walls. Guest reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • 37-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and cribs/infant beds

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas
  • Renovated entire property - May 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 25 per night

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from March to September
Pool access available from 9 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Santa Cruz
Quality Santa Cruz
Santa Cruz Quality Inn
Quality Hotel Santa Cruz
Quality Inn Santa Cruz Hotel
Quality Inn Santa Cruz Santa Cruz
Quality Inn Santa Cruz Hotel Santa Cruz

Frequently asked questions

Does Quality Inn Santa Cruz have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9 AM–9 PM.

Is Quality Inn Santa Cruz pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of USD 100.00 per stay and a fee of USD 30.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Quality Inn Santa Cruz?

Self parking is free at this property.

What time is check-in at Quality Inn Santa Cruz?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Quality Inn Santa Cruz?

Check-out is at 11 AM.

Where is Quality Inn Santa Cruz located?

Located in Westside Santa Cruz, this hotel is steps from Ocean Street, and within 3 mi (5 km) of Santa Cruz Beach Boardwalk and Monterey Bay. Pacific Avenue and Santa Cruz Mission State Historic Park are also within 15 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Quality Inn Santa Cruz Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 279 out of 1001 reviews
Rating 8 - Good. 377 out of 1001 reviews
Rating 6 - Okay. 186 out of 1001 reviews
Rating 4 - Poor. 90 out of 1001 reviews
Rating 2 - Terrible. 69 out of 1001 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, quiet location
Stayed 2 nights in Jul 2025

8/10 Good

Michelle

It was nice for the most part had a few issues but found it easy to get it resolved would stay again !
Stayed 2 nights in Aug 2025

8/10 Good

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay!
Stayed 1 night in Jul 2025

8/10 Good

Hasley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location in Santa Cruz.
Stayed 1 night in Jul 2025

8/10 Good

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean. Kinda creepy location. Little noisey cause its located right by freeway. Overall it was an comfortable stay.
Stayed 1 night in Aug 2025

8/10 Good

CATHERIN

Liked: Cleanliness, staff & service, property conditions & facilities
We had a good stay at this clean, quiet property.
Stayed 1 night in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Cheap motel. Comfortable bed. Very basic. Nice staff
Stayed 1 night in Jul 2025

8/10 Good

Lucila

Liked: Amenities
Clean room, nice size mini refrigerator. Continental breakfast is okay, but better than anything. Parking is limited at night, and a bit of homeless people in the parking on one of the nights but didn’t see any issues the next day.
Stayed 2 nights in Jul 2025

8/10 Good

kristine

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was too small to swim in and the neighbors were close. They gave us the nice third room which was nice to have.
Stayed 1 night in Aug 2025

8/10 Good

Stephen

No thanks
Stayed 2 nights in Aug 2025

2/10 Terrible

Selena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They clam to be a family business but had no heart for my kids and I.
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Cannot complain. Good people managing as well
Stayed 2 nights in Jun 2025

6/10 Okay

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Not the best part of town but if your know Santa Cruz, you already know that. Staff warned about locking cars to avoid theft. No issues while I was there and the room was really nice and quiet. Smelled and looked clean. The bed was pretty comfy too. Not bad at all.
Stayed 2 nights in Jul 2025

6/10 Okay

Ricardo

Liked: Staff & service, property conditions & facilities
Wood
Stayed 2 nights in Jun 2025

2/10 Terrible

Daniel

Disliked: Cleanliness
This was a horrible hotel. The manager was rude and would not give me a room since he said that Expedia had not paid yet.
Stayed 1 night in Jul 2025

4/10 Poor

Alfonso

Liked: Amenities
I did not like the tinny toilet, hard to feel comfortable, suggest putting in Elongated type, $109. at Home Depot, will make your costometrs much happier and return business.
Stayed 2 nights in Jul 2025

8/10 Good

JaNeille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet hotel, small breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Prasad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room given to us very spacious and clean. We had a comfortable stay.
Stayed 1 night in Apr 2025

2/10 Terrible

Maria

Disliked: Cleanliness, amenities, property conditions & facilities
It’s supposed to include breakfast, it’s a snack bar.
Stayed 1 night in May 2025

10/10 Excellent

Dianne

Liked: Property conditions & facilities
Clean room, comfortable bed, nice staff. Older facility and nothing fancy, but if you need a place to stay in Santa Cruz, it works well. Small offering for breakfast.
Stayed 1 night in Apr 2025

10/10 Excellent

Lloyd

Liked: Staff & service, property conditions & facilities
quick check in and no issues. rooms have new flooring and paint. this stay got two thumbs up. easy walk to downtown Santa Cruz.
Stayed 2 nights in May 2025

8/10 Good

Dorota

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the place, but you need to remember it is a motel not a hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, amenities, property conditions & facilities
The stay has been excellent & cleanliness of the room implacable
Stayed 1 night in Feb 2025

2/10 Terrible

Vernell

Disliked: Cleanliness, staff & service, property conditions & facilities
I schedule 2-nights & 3-days then on a taped call told cancellation policy- prior 2-days can cancel within 2-days $200.00 charge. No refund after registration date. I Cancelled registration 3-days prior. Quality Inn then told me Expedia policy No Refund and Expedia email refund based on Quality Inn. Then told by Quality Inn policy is No Refund but never got written cancellation policy from Quality Inn. Request $1281.00 be refund to American Express card. Please forward Corporate response to vernell.realchoices@yahoo.com
Stayed 2 nights in Jul 2025

2/10 Terrible

Eddie

Disliked: Amenities
Room 1 toilet didn’t flush.Room 2 smelled like cigars.Room 3 toilet also didn’t flush we just left the crap for the cleaners.this shouldn’t be a quality inn they are usually a good place to stay.
Stayed 1 night in Jun 2025