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PortoBay Serra Golf

4.0 star property
Eco-certified hotel with free breakfast and a fitness center

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Photo gallery for PortoBay Serra Golf

Lobby
Garden
Lobby
Front of property - evening/night
Indoor pool, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Room service
  • 24/7 front desk
  • Spa
  • Gym
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Twin Room (Single Use)

1 bedroom, minibar, in-room safe, desk

Standard Twin Room (Single Use)

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Bidet
  • 26 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Twin Room

1 bedroom, minibar, in-room safe, desk

Standard Twin Room

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Bidet
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, minibar, in-room safe, desk

Superior Double Room

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Bidet
  • 38 sq m
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
Sítio dos Casais Próximos, Santo da Serra, Santa Cruz, 9100-255

What's nearby

  • Santo da Serra Golf Club - 15 min walk - 0.8 miles
  • Palmeiras Beach - 10 min drive - 3.3 miles
  • Madeira Botanical Garden - 21 min drive - 10.4 miles
  • Monte Palace Gardens - 22 min drive - 11.6 miles
  • Funchal Farmers Market - 22 min drive - 11.1 miles

Getting around

  • Cristiano Ronaldo Airport (FNC) - 12 min drive

Restaurants

  • ‪Snack-Bar Âncora - ‬8 min drive
  • ‪Lily's - ‬5 min drive
  • ‪José Dias - ‬5 min walk
  • ‪Bar e Restaurante Portela Á Vista - ‬6 min drive
  • ‪Restaurante A Nossa Aldeia - ‬8 min walk

About this property

PortoBay Serra Golf

Upscale eco-certified hotel near Santo da Serra Golf Club
Located close to Palmeiras Beach, PortoBay Serra Golf provides a free breakfast buffet, an adjacent golf course, and a garden. For some rest and relaxation, visit the sauna, and indulge in a massage or a manicure/pedicure. The on-site restaurant, Avo Micas, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and car rentals on site.
You'll also enjoy perks such as:
  • An indoor pool with sun loungers
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and tour/ticket assistance
  • A front-desk safe, a billiards/pool table, and smoke-free premises
Room features
All guestrooms at PortoBay Serra Golf include perks such as air conditioning and bathrobes, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with bathtubs and bidets
  • Smart TVs with cable channels
  • LED light bulbs, electric kettles, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast
  • A restaurant

Restaurants on site

  • Avo Micas

Things to do

  • 27-hole adjacent golf course
  • Bicycle rentals
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • No elevator

More

  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Half Board rate plans do not include drinks.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night
Cribs (infant beds) are available for EUR 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 23.50 per room (one-way)
  • Crib (infant bed) fee: EUR 20.0 per night
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Drinks are not included in rate plans that include meals.
Property Registration Number 6703

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Porto Bay Serra Golf Hotel Machico
Porto Bay Serra Golf Machico
Porto Bay Serra Golf Hotel Santa Cruz
Porto Bay Serra Golf Hotel
Porto Bay Serra Golf Santa Cruz
PortoBay Serra Golf Hotel Santa Cruz
PortoBay Serra Golf Hotel
PortoBay Serra Golf Santa Cruz
Porto Bay Serra Golf
PortoBay Serra Golf Hotel
PortoBay Serra Golf Santa Cruz
PortoBay Serra Golf Hotel Santa Cruz

Frequently asked questions

Does PortoBay Serra Golf have a pool?

Yes, this property has an indoor pool.

Is PortoBay Serra Golf pet-friendly?

No, only service animals are welcome at the property.

How much is parking at PortoBay Serra Golf?

Self parking is free at this property.

What time is check-in at PortoBay Serra Golf?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at PortoBay Serra Golf?

Check-out is at noon.

Does PortoBay Serra Golf provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 23.50 per room applies.

Where is PortoBay Serra Golf located?

Situated in Santa Cruz, this golf hotel is 0.7 mi (1.2 km) from Santo da Serra Golf Club and within 9 mi (15 km) of Palmeiras Beach and Funchal Ecological Park. Faial Beach and Ribeiro Frio Natural Park are also within 12 mi (20 km).

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PortoBay Serra Golf Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 110 out of 173 reviews
Rating 8 - Good. 53 out of 173 reviews
Rating 6 - Okay. 10 out of 173 reviews
Rating 4 - Poor. 0 out of 173 reviews
Rating 2 - Terrible. 0 out of 173 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jürg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for having a pleasant short but practical stay in your house. Obrigado!
Stayed 1 night in Mar 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and cosy hotel with very friendly staff
Stayed 5 nights in Apr 2023

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the airport
Stayed 1 night in Feb 2024

6/10 Okay

Nikki

Liked: Cleanliness
Staff were nice and tried to please but service was slow. Difficult to get staff attention in the restaurant. The hotel was nice but the area was quite desolate. Very limited options for eating (1 village diner, and a couple of bars) The golf nearby was excellent and the pick up service was helpful. We didn’t have a hire car and getting around was hard. We really relied on the pick ups for the guided Levada walks
Stayed 6 nights in Sep 2024

10/10 Excellent

Loveleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming Hotel with super nice staffs

Stayed 7 nights in Feb 2025

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabuleux

Hôtel de charme en altitude dans un lieu d’exception. Notre chambre était spacieuse, confortable et très agréable. Je recommande de prendre le thé sur place avec les scones et gâteaux faits maison. Nourriture excellente et service impeccable. Tout était parfait.
Stayed 3 nights in Feb 2025

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauberes gut ausgestattetes Hotel. Frühstück und Abendessen waren klasse. Parkplätze direkt vor Hotel. Angestellten waren freundlich. Einziges Manko wären die etwas hellhörigen Zimmertüren.
Stayed 2 nights in Jan 2025

10/10 Excellent

Joseph

Stayed 1 night in Jan 2025

10/10 Excellent

Jonny

Stayed 2 nights in Jan 2025

8/10 Good

CHRISTOPHE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel calme, le service peut être amélioré

Hotel au calme, bien entretenu et propre. Un peu en dessous en terme de service : pas de restauration le soir sans réservation préalable, petit déjeuner un peu tardif à partir de 8h.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Schönes Landhotel mit Macken!

Schönes Hotel am Land, aber: Zu wenig Sitzplätze im Restaurant (als Hotelgäste konnten wir am Nachmittag für das Abendessen keinen Tisch mehr für 2 Personen reservieren), das Hallenbad hat eine schlechte bzw. gar keine Lüftung (von der Decke tropft es dauernd herunter) und zu wenige Liegen, wir hatten ein Zimmer im "Turm", das ohne Lift nur über eine halsbrecherische Stiege erreichbar war und das Hinauf- und Hinuntertragen der Koffer war eine schweißtreibende Angelegenheit (es gab auch kein Gepäckservice). Ansonsten Zimmer, Frühstück und 1 x Essen im Hotel bezüglich Preis-/Leistung in Ordnung.
Stayed 2 nights in Oct 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Patryk

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

THIERRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cadre calme et verdoyant, tres bon petit dejeuner, parking, piscine couverte chauffee, petits commerces et resto à qques minutes a pieds.
Stayed 3 nights in Sep 2024

8/10 Good

Mirko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima struttura, posizione tranquilla, personale gentile e molto efficace noi abbiamo avuto una problema con la nostra camera e in poco tempo ci hanno dato un'altra camera.
Stayed 8 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
There's nothing special to do in the mountain area and the morning is pretty cloudy without view, also there's no view from the room. I expected to have better aroma in the room and in the pool and lobby area. The bad was soft and comfortable, the bath kit was nice, and the breakfast was good.
Stayed 1 night in Aug 2024

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

CAROLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon séjour

Hotel de bon augure sur les hauteurs. Bon restaurant et bon petit déjeuner, pas beaucoup de choix proche si on veut diner à l'extérieur. Personnel sympathique. Piscine agréable le soir après avoir randonné dommage que le sauna ne fonctionne pas directement car pas envie de monter à la réception quand on est en maillot de bain !
Stayed 3 nights in May 2024

8/10 Good

Nana

Stayed 1 night in Apr 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es hat uns sehr gut gefallen. Sehr freundliches und zuvorkommendes Personal, sehr sauberes Zimmer und sehr ruhig. Draußen ist ein sehr schöner Park mit Liegemöglichkeiten. Das Hotel liegt auf über 600 m in den Bergen.
Stayed 14 nights in Apr 2024

10/10 Excellent

Andreas

Stayed 1 night in Mar 2024

10/10 Excellent

Allan Weibel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

6/10 Okay

Niels

Stayed 5 nights in Feb 2024

10/10 Excellent

Jonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023