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Ibis Santa Cruz DE LA Sierra

3.0 star property
Hotel with free parking, near Santa Cruz Zoo

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Photo gallery for Ibis Santa Cruz DE LA Sierra

Sports facility
Desk, laptop workspace, blackout drapes, soundproofing
Sports facility
Restaurant
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Bar
  • Breakfast available
  • Laundry
  • Parking included
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Triple Room, 1 Queen Bed

Desk, laptop workspace, blackout drapes, soundproofing

Standard Triple Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Renovated in 2022
Day bed
Blackout drapes/curtains
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Renovated in 2022
Blackout drapes/curtains
Rainfall showerhead
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Renovated in 2022
Blackout drapes/curtains
Rainfall showerhead
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
AVENIDA CRISTOBAL DE MENDOZA, Santa Cruz, 0

What's nearby

  • Plaza 24 de Septiembre - 18 min walk - 1.0 mile
  • Santa Cruz Zoo - 19 min walk - 1.0 mile
  • San Lorenzo Cathedral - 20 min walk - 1.1 miles
  • Ventura Mall - 3 min drive - 1.8 miles
  • Blacutt Square - 4 min drive - 2.2 miles

Getting around

  • Santa Cruz de la Sierra Station - 14 min drive
  • Santa Cruz (VVI-Viru Viru Intl.) - 28 min drive

Restaurants

  • ‪El Arriero - ‬9 min walk
  • ‪Vaca Morena - ‬9 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Pollo Diez - ‬5 min walk
  • ‪Casa Vegana - ‬8 min walk

About this property

Ibis Santa Cruz DE LA Sierra

Hotel remodeled in 2022 and located near Santa Cruz Zoo
Located close to Plaza 24 de Septiembre and San Lorenzo Cathedral, Ibis Santa Cruz DE LA Sierra provides a coffee shop/cafe, laundry facilities, and a bar. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a 24-hour business center and a restaurant.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a water dispenser
  • Coworking spaces, concierge services, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 120 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and computer monitors.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 42-inch Smart TVs with cable channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured, covered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; BOB 70 for adults and BOB 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Coworking space

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hardwood flooring in room
  • In-room roll-in shower
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - August 2022
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Champagne service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Computer monitor
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BOB 209 per pet, per stay, plus a deposit of BOB 209 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 132 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately BOB 70 for adults and BOB 35 for children
  • Airport shuttle fee: BOB 22 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: BOB 22
  • Pet deposit: BOB 209 per stay
  • Pet fee: BOB 209 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ibis Santa Cruz DE LA Sierra Hotel
Ibis Santa Cruz DE LA Sierra Santa Cruz
Ibis Santa Cruz DE LA Sierra Hotel Santa Cruz

Frequently asked questions

Is Ibis Santa Cruz DE LA Sierra pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 132 lbs per pet. There's a deposit of BOB 209 per stay and a fee of BOB 209 per pet, per stay. Service animals are exempt from fees.

How much is parking at Ibis Santa Cruz DE LA Sierra?

Self parking is free at this property.

What time is check-in at Ibis Santa Cruz DE LA Sierra?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Ibis Santa Cruz DE LA Sierra?

Check-out is at noon.

Does Ibis Santa Cruz DE LA Sierra provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of BOB 22 per vehicle applies.

Where is Ibis Santa Cruz DE LA Sierra located?

Situated near a boardwalk/promenade, this hotel is within 1 mi (2 km) of Santa Cruz Zoo and Plaza 24 de Septiembre. San Lorenzo Cathedral and Ventura Mall are also within 2 mi (3 km).

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Ibis Santa Cruz DE LA Sierra Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 34 out of 42 reviews
Rating 8 - Good. 6 out of 42 reviews
Rating 6 - Okay. 1 out of 42 reviews
Rating 4 - Poor. 1 out of 42 reviews
Rating 2 - Terrible. 0 out of 42 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
Basic hotel with very friendly staff. The staff is superb Very nice neighborhood!!!nice shopping and great restaurants !
Stayed 4 nights in Mar 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice building
Stayed 2 nights in Feb 2024

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Predictable, good vibe. Very good bed.
Stayed 1 night in Oct 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff
Stayed 1 night in Mar 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is modern, clean and comfortable. Check in was easy and fast. Don't know how to use the TV, but everything else is fine
Stayed 1 night in Dec 2023

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room
Stayed 1 night in Aug 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple and Clean hotel

Very clean, but simple and basic accommodation. Staff are friendly and the food they serve is pretty good, but they charge extra for breakfast and bottled water. Clean, economical, yet stylish place to stay for business or pleasure. There're couple restaurants very near by and a farmacia where bottled water can be purchased. It costs more at the hotel.
Stayed 3 nights in Jun 2023

10/10 Excellent

yoel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

I had a great stay at this hotel. It has a good location, within reasonable walking distance to the old town or the restaurant area, though Uber is very easy and cheap. The hotel is good, modern and clean . The ambience is very quiet , I would have liked a more interesting and lively vibe. The room was very spacious and comfortable. The only downside was that my room did not have a mini-fridge. The front desk staff was very helpful and kind.
Stayed 3 nights in Mar 2024

8/10 Good

Paulo

Stayed 3 nights in Jan 2025

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Novo, limpo e confortável

O hotel está novinho, tudo muito limpo e confortável.
Stayed 3 nights in Jan 2025

8/10 Good

Kotaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Marie Nathanaëlle

Stayed 8 nights in Oct 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Amilcar

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel muy bueno ideal para salir de negocios.

Es un Hotel muy funcional, y aunque la habitación es muy pequeña, cumple con lo necesario para descansar e ir a trabajar. El desayuno está muy bien y de muy buena calidad el servicio del personal.
Stayed 1 night in Jan 2024

6/10 Okay

Sandra

Liked: Cleanliness, staff & service
Habitaciones no tienen friobar, caja fuerte ni cafetera, calefacción. Camas incómodas, calienta la espalda el colchon malo.
Stayed 5 nights in Jul 2024

10/10 Excellent

Pietro

Stayed 2 nights in Jun 2024

10/10 Excellent

Pietro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottima soluzione per alloggiare a Santa Cruz

Gli Hotel Ibis sono sempre una garanzia: puliti, con tutti i comfort necessari, reception 24h. Camera e bagno pulitissimi, colazione a buffet molto ampia, parcheggio custodito. Il personale alla reception molto professionale e disponibile, abbiamo potuto lasciare i bagagli mentre effettuavamo il tour delle missioni. Super consigliato
Stayed 1 night in Jul 2024

10/10 Excellent

Andres

Stayed 6 nights in May 2024

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conforto e boa localização

O hotel está bem localizado, próximo ao centro, restaurantes e supermercado. O quarto era muito confortável, ducha excelente, faltando apenas um frigobar para colocar água, ja que Sta Cruz é extremamente quente e o hotel não ofertava água de cortesia, somente a venda. No local pode-se pedir serviço de taxi, comida a qualquer hora (bons pratos e saborosos), além do café da manhã. Bons funcionários extremamente solicitos e muito educados.
Stayed 2 nights in Mar 2024

10/10 Excellent

A J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien el hotel, muy bien ubicado. Las habitaciones muy bien El personal excepcional, personas muy agradables
Stayed 2 nights in Jan 2024

10/10 Excellent

Vitaly

Stayed 1 night in Jan 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities