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Hyatt Place Santa Cruz

Property class: 3

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Photo gallery for Hyatt Place Santa Cruz

Terrace/patio - Hyatt Place Santa Cruz (Santa Cruz)
Property video
A Hyatt Place hotel entrance with a covered walkway, a clear sky, and a well-lit facade. - Hyatt Place Santa Cruz (Santa Cruz)
A modern kitchen with a large island, bar seating, and built-in appliances. - Hyatt Place Santa Cruz (Santa Cruz)
A modern lounge area with sofas, a coffee table, surfboards on the wall, and a fireplace. - Hyatt Place Santa Cruz (Santa Cruz)
Close to Santa Cruz Beach Boardwalk, Hyatt Place Santa Cruz provides a free breakfast buffet, a terrace, and a bar. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Two Queen Beds (Plus Sofa Bed)

A multi-story hotel with a glass entrance canopy, a visible restaurant, and a parking lot.

Two Queen Beds (Plus Sofa Bed)

  • Sleeps 9
  • 1 Double Sofa Bed and 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with a bed, a sofa, a desk, and a window with a view of a pool.

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(130 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Multiple Beds (2 Queen & 1 Sofa Bed)

A hotel room with two beds, a desk, a chair, a TV, and a view of the outdoors.

Room, Multiple Beds (2 Queen & 1 Sofa Bed)

9.6 out of 10
Exceptional
(91 reviews)
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

A hotel room with a bed, a sofa, a desk, and a view of the outdoors.

Room, 1 King Bed with Sofa bed (High Floor)

9.6 out of 10
Exceptional
(31 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Multiple Beds (High Floor, 2 Queen & 1 Sofa Bed)

A hotel room with two beds, a sofa, a desk, and a large window.

Room, Multiple Beds (High Floor, 2 Queen & 1 Sofa Bed)

9.4 out of 10
Exceptional
(23 reviews)
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Accessible (With Shower)

A hotel room with a bed, a sofa, a desk, and a view of the outdoors.

Room, 1 King Bed with Sofa bed, Accessible (With Shower)

9.0 out of 10
Wonderful
(19 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Multiple Beds, Accessible, Bathtub (2 Queen & 1 Sofa Bed)

A hotel room with two beds, a desk, a chair, a TV, and a view of the outdoors.

Room, Multiple Beds, Accessible, Bathtub (2 Queen & 1 Sofa Bed)

8.4 out of 10
Very good
(16 reviews)
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

A modern bathroom with a large mirror, two sinks, a shower, and a toilet.

Room, 1 King Bed with Sofa bed (High Floor)

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for Accessible King Bedrollin Shower

In-room safe, desk, laptop workspace, blackout drapes

Accessible King Bedrollin Shower

  • Sleeps 7
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Courtyard View

A hotel room with a bed, a sofa, a desk, and a view of the outdoors.

Room, 1 King Bed with Sofa bed, Courtyard View

8.8 out of 10
Excellent
(9 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, Multiple Beds (2 Queenbed & 1 SofaBed)

A hotel room with two beds, a sofa, a desk, and a large window.

Deluxe Room, Multiple Beds (2 Queenbed & 1 SofaBed)

9.6 out of 10
Exceptional
(5 reviews)
  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located near the beach, Hyatt Place Santa Cruz is in Westside Santa Cruz, a neighborhood in Santa Cruz. The area's natural beauty can be seen at Monterey Bay and Capitola Beach, while Santa Cruz Beach Boardwalk and Roaring Camp Railroads are popular area attractions. Boardwalk Bowl and Monterey Bay National Marine Sanctuary Exploration Center are also worth visiting. Visit our Santa Cruz travel guide
Map
407 Broadway, Santa Cruz, CA, 95060

What's nearby

  • A historic half-timbered building with a stone facade, surrounded by trees and a red brick sidewalk.
    Ocean Street
    2 min walk - 0.1 miles
  • A street with a clock tower, a tram, and a building with a sign.
    Pacific Avenue
    6 min walk - 0.4 miles
  • A pier with colorful cable cars, a beach, and a sign that reads "WORLD FAMOUS."
    Santa Cruz Beach Boardwalk
    13 min walk - 0.7 miles
  • A pier extending into the ocean with a roller coaster in the background.
    Santa Cruz Wharf
    18 min walk - 1.0 mile
  • Santa Cruz Main Beach
    14 min walk - 0.8 miles

Getting around

  • Watsonville, CA (WVI-Watsonville Municipal)
    25 min drive

Restaurants

  • Pizza My Heart
    11 min walk
  • Jack in the Box
    8 min walk
  • Pacific Cookie Company
    11 min walk
  • Woodstock's Pizza Santa Cruz
    11 min walk
  • The Buttery
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 23 per night; includes in/out privileges)
  • Limited onsite valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2,497 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 23 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 10:00 AM to 10:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hyatt Place Santa Cruz have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Hyatt Place Santa Cruz pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is available for USD 23 per night. Limited spots are available.

What time is check-in at Hyatt Place Santa Cruz?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hyatt Place Santa Cruz?

Check-out is at 11 AM.

Where is Hyatt Place Santa Cruz located?

Located in Westside Santa Cruz, this hotel is within a 15-minute walk of Ocean Street and Santa Cruz Beach Boardwalk. Monterey Bay is 1.4 mi (2.2 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Place Santa Cruz Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 674 out of 1008 reviews
Rating 8 - Good. 216 out of 1008 reviews
Rating 6 - Okay. 67 out of 1008 reviews
Rating 4 - Poor. 23 out of 1008 reviews
Rating 2 - Terrible. 28 out of 1008 reviews

Reviews

Verified review

10/10 Excellent

Dori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was conveniently located so we could walk to attractions and restaurants. We would definitely stay again.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and kid friendly
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very pleasant valet was friendly and professional.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful inside. The art was super cool. The breakfast was great. The pool area was beautiful and the hot tub was great.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Roosevelt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! The staff was friendly and welcoming, the room was clean and comfortable, and the location was convenient. Everything exceeded my expectations, and I would definitely stay here again. Highly recommend!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
One of the better options in Santa Cruz. Valet parking worked well. Room modern and clean. Breakfast was adequate but crazy busy with families which made for lines and difficult to find a table.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Navjot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had comfortable stay at Hyatt Place, Santa Cruz. Staff was friendly and accommodating!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained. Really good breakfast. Valet service was convenient and exceptionally fast. Only complaint was the towels were not replaced after cleaning had to go ask for more.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very convenient to be very close to the boardwalk Santa Cruz
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great breakfast.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Preeti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility. The rooms were very clean, the staff were customer friendly, and the service was excellent.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far my favorite hotel in Santa Cruz. The staff is so welcoming and nice. The pool was heated and they have a hot tub which was open until 10 pm giving my kids a plenty of time for a night swim after a long day of sightseeing. The first is clean. The breakfast and coffee is absolutely amazing. Each morning they had wonderful selections! It was about a 12 min walk from the boardwalk. Coffee and ice cream shops! The valet were so informative and personable.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Emiliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay at the Hyatt. My room was spacious and comfortable. The staff was very friendly and helpful. It was quiet in the evening and they served a great breakfast buffet in the morning. My husband and I would definitely stay here again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful and welcoming especially Andre and Derek who worked valet. Breakfast was great. Rooms were clean and spacious. Pool was pretty busy but to be expected in the summer.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kelli

Liked: Cleanliness
Great property and staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Celestina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great, the staff was nice, the room was clean and spacious.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very clean and private.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Tho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean, staffs are ready friendly
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Wallace

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, the staff was outstanding.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

mariya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mice, newly restored property. Nice staff. Center location, close to all city attractions.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Shawna

Clean room, friendly staff and good breakfast
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Was clean and the staff was very friendly.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Cristina

Liked: Cleanliness, amenities, property conditions & facilities
Room was super clean and front desk staff was very friendly and courteous. Highly recommend this hotel.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Glen and Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Derekca

Liked: Cleanliness, staff & service, property conditions & facilities
The valet parking was chaotic. Breakfast was a crazy mad house, we ended up not having breakfast there. We tired two different times and it was just nuts . The location was good, 10 minute walk to the boardwalk. 12-16 minute walk to downtown area. Rooms was clean and tidy. No one’s was rooms were ready when we arrived at 5. They also forgot to give us bath towels for showering. Staff was friendly
Stayed 2 nights in Jul 2026