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Overview of Hotel Solares

Photo gallery

Courtyard
Outdoor pool
Outdoor pool
Outdoor pool
Balcony
Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Pet Friendly
  • Pool
  • Free WiFi
  • Air Conditioning
  • Parking Available
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationPacific Avenue5 min walk
    Popular LocationSanta Cruz Beach Boardwalk11 min walk
    Popular LocationMonterey Bay National Marine Sanctuary Exploration Center13 min walk
    AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)43 min drive

Book online or call:

1-800-675-4318

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About this area

Santa Cruz

Located in Santa Cruz, Hotel Solares is near a metro station and near the beach. The area's natural beauty can be seen at Monterey Bay and Capitola Beach, while Santa Cruz Beach Boardwalk and Roaring Camp Railroads are popular area attractions. Monterey Bay National Marine Sanctuary Exploration Center and Santa Cruz Museum of Natural History are also worth visiting. Spend some time exploring the area's activities, including whale-watching.
Popular Location

What's nearby

  • Ocean Street - 5 min walk
  • Pacific Avenue - 5 min walk
  • Santa Cruz Beach Boardwalk - 11 min walk
  • Monterey Bay National Marine Sanctuary Exploration Center - 13 min walk
  • Santa Cruz Wharf - 14 min walk

Getting around

  • AirportNorman Y. Mineta San Jose Intl. Airport (SJC) - 43 min drive

About this property

Hotel Solares

Along with an outdoor pool, this smoke-free hotel has self parking and coffee/tea in a common area. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers, and multilingual staff. All 79 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with digital channels. Other amenities available to guests include coffee makers, hair dryers, and ironing boards.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Temporary closures

Some amenities are temporarily unavailable

Due to COVID-19, some amenities and services are unavailable Sat, Jun 13 - Thu, Dec 31 (dates are subject to change):
Breakfast
Spa tub

Property amenities

Due to COVID-19, some amenities and services are unavailable for the dates of your stay.

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: USD 10 per day
  • Limited parking spaces

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Renovated guestrooms - April 2016
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from June 13 2020 to December 31 2020 (dates subject to change):
  • Breakfast
  • Spa tub
The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
  • Outdoor pool
  • Restaurant
  • Spa tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night, plus a deposit of USD 100 per stay
Dogs only
Up to 50 lbs
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 10 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 50 per pet, per night
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
3.4
5 - Excellent
206
4 - Good
313
3 - Okay
226
2 - Poor
141
1 - Terrible
97

3.5/5

Cleanliness

3.6/5

Staff & service

3.1/5

Amenities

3.3/5

Property conditions & facilities

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness
Room was clean and area was quiet. Average service and commodities.
Stayed 1 night in Oct 2020

1/5 Terrible

Traveled with family
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed, Wires hanging out the wall no towels mold all over the ceiling very outdated
Stayed 1 night in Oct 2020

3/5 Okay

Traveled with family
You can tell they are trying to do some upgrades but are no finished as of yet. Our room was on the 1st floor at the very end with a view of the dog area. The sliding glass doors have a chain and a wooden stick in it. When we got there the room smelled of left over food that sat out for a few days. The bathroom still had the old holes from where the toilet paper holder use to be and had not been patched up yet. I am sure once they finish the improvements in the rooms it will be better.
Stayed 2 nights in Oct 2020

2/5 Poor

Traveled with partner
Happy face iconLiked: Amenities
Sad face IconDisliked: Cleanliness, property conditions & facilities
The room had spider webs. The shower had used bar soap. Burnt bed cover. Bathroom ceiling had black mold. Pillows were Great!
Stayed 1 night in Sep 2020

2/5 Poor

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The property should’ve told us that the ceilings are very thin because the people above us pretty much kept us up all night!
Stayed 1 night in Aug 2020