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Hotel California

3.0 star property
Central hotel with free breakfast connected to a shopping center in Santa Cruz

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Photo gallery for Hotel California

Reception
Free daily continental breakfast
Exterior detail
Interior detail
Standard Double Room | Minibar, in-room safe, individually decorated, individually furnished

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Single Room

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Minibar
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Minibar
  • Sleeps 2
  • 1 Double Bed

Standard Quadruple Room

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Minibar
  • Sleeps 4
  • 4 Twin Beds

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About the neighborhood

Map
c. Charagua Nro. 23 (7 Calles), Santa Cruz

What's nearby

  • San Lorenzo Cathedral - 9 min walk - 0.5 miles
  • Plaza 24 de Septiembre - 9 min walk - 0.5 miles
  • La Recova Artisan Walk - 10 min walk - 0.5 miles
  • Santa Cruz Zoo - 4 min drive - 2.6 miles
  • Ventura Mall - 5 min drive - 2.8 miles

Getting around

  • Santa Cruz de la Sierra Station - 12 min drive
  • Santa Cruz (VVI-Viru Viru Intl.) - 29 min drive

Restaurants

  • ‪Pollos El Solar - ‬4 min walk
  • ‪La Barca - ‬2 min walk
  • ‪Tai San - ‬11 min walk
  • ‪Pollos Moderno - ‬4 min walk
  • ‪Il-Borgo - ‬7 min walk

About this property

Hotel California

Hotel connected to a shopping center
Take advantage of free continental breakfast, a free grocery shopping service, and a free manager's reception at Hotel California. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a business center.
Additional perks include:
  • An area shuttle, multilingual staff, and 1 meeting room
  • Smoke-free premises, free newspapers, and a front-desk safe
  • Luggage storage, a 24-hour front desk, and a computer station
Room features
All guestrooms are individually furnished, and have comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Bathrooms with rainfall showers
  • 15-inch TVs with premium channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Area shuttle (surcharge) up to 10 km

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant
  • Free manager's reception

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • 15-inch TV with premium cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:30 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel California Santa Cruz
Hotel California Hotel
Hotel California Santa Cruz
Hotel California Hotel Santa Cruz

Frequently asked questions

Is Hotel California pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel California?

There is free parking nearby.

What time is check-in at Hotel California?

Check-in begins at 2:30 PM.

What time is check-out at Hotel California?

Check-out is at noon.

Where is Hotel California located?

Located in the heart of Santa Cruz, this hotel is within a 10-minute walk of Artecampo, Guarani Nandereko Nomai Art and Culture Center, and Sacred Art Museum. San Lorenzo Cathedral and Franco Aleman Cultural Center are also within 15 minutes.

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Hotel California Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 33 reviews
Rating 8 - Good. 17 out of 33 reviews
Rating 6 - Okay. 6 out of 33 reviews
Rating 4 - Poor. 2 out of 33 reviews
Rating 2 - Terrible. 4 out of 33 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel was not open

The hotel was “closed” we booked, took a taxi there and the business was shuttered.. Had to find another hotel. This was appalling, how can a shuttered up hotel appear on hotels.com as available to book.
Stayed 1 night in Apr 2021
This review was submitted before 2018 and has not been verified.

6/10 Okay

Oscar

Average
This review was submitted before 2018 and has not been verified.

8/10 Good

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Céntrico

Estadía cómoda y tranquila. Área segura hasta 7 p.m. aproximadamente. Después llegar en taxi.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Joel, Australia

Disliked: Staff & service

Decent hotel.

A decent, modest hotel, not too far from the centre or malls/restaurants. Staff could've made the experience better by being a little more friendly. I believe that customer service makes or breaks an experience. I would suggest the staff look a little more happy and pleased to help out and make the tourists visit more pleasurable to ensure return visits IMO. :D
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Matias, bs as

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

Fue muy bueno ospedarme ahi, muy buena atencion y siempre tuve informacion disponble siempre que la requeri. totalmente recomendable
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

フランスパン

エレベーターがなく、上り下りがちょっと大変でしたが、朝食がフランスパン、ヨーグルトなど、大変美味しかった。
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

Not really my cup of tea

There is really nothing good to say about this hotel except that I felt safe and was reasonably comfortable. However, I would not stay here again. Breakfast was horrible. The neighborhood is horrible. Bedding was horrible. I am trying to make my way around South America and I have been choosing some hotels that are cheap and some that are more moderately priced. This was a cheap one and I got what I paid for.
This review was submitted before 2018 and has not been verified.

6/10 Okay

THERESE, MARSEILLE

Liked: Cleanliness, staff & service

Hôtel central 5 mn de la place principale

Bon accueil ; personnel à l'écoute et de bon conseil .Chambre pas très grande mais propre . Mauvaise insonorisation , on entend tout les bruits d'ablution des autres occupants . Petits déjeuner basique mais correct . Super wifi ; c'est le seul hôtel en des semaines de voyage où j'ai pu utiliser Skype sans problème ;un gros bon point pour ça .
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Mathilde

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotelværelse levede ikke op til forventningerne

Hotellet levede ikke op til omtalen på Hotel.com Værelset var ikke rent, vandhane på badet kunne ikke åbnes, der var lukket af for vandet i bruseren. Hotelpersonale var serviceminded, da der blev bedt om hjælp, men her må du kunne spansk. Morgenmad var virkelig god. Alt i alt var det ikke prisen værd.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Marcelo, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impeccable!

The hotel is only a 5-10 minute walk to the main square and the cathedral. The owners are very helpful and friendly.
This review was submitted before 2018 and has not been verified.

8/10 Good

André, Osasco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito confortável.

Super confortável, o bairro é bem feinho, mas é perto da praça central o que ajuda muito. Os funcionários são super solícitos e educados. Recomendo, só que é meio carinho.
This review was submitted before 2018 and has not been verified.

8/10 Good

NATALIA K, Buenos aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Habitaciones cómodas y limpias

La estancia fue de una noche. Estuvo todo muy bien. Habitación cómoda. Limpia. Personal amable.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Ricardo, Buenos Aires

Disliked: Room comfort

El peor tres estrellas de Santa Cruz de la Sierra

Un verdadero horror la ubicación, el aire acondicionado lo manejan desde el lobby, lo apagan cuando quieren y hay que estar pidiendo que lo prendan. La habitación 4 A que es la que me tocó no tiene agua caliente en la canilla y la ducha es intermitente, agua hirviendo y agua fría,se escuchan las descargas del inodoro de la habitación de al lado. Da miedo volver de noche. Cuando uno llega le dicen que hay un recargo del 3% si se paga con tarjeta. El personal es muy amable pero no tiene rotación, hacen lo que pueden. Ni loco volvería.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, in eclectic neighbourhood

It was a comfortable stay in a nice 3 star hotel. the staff were very friendly and most helpful.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Julio

Liked: Cleanliness
This review was submitted before 2018 and has not been verified.

10/10 Excellent

JULIO RIDER, Santa Cruz de la Sierra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno..

Excelente , solo que el desayuno medio escaso..
This review was submitted before 2018 and has not been verified.

8/10 Good

Karen

Liked: Cleanliness, staff & service
This review was submitted before 2018 and has not been verified.

8/10 Good

Marcio, são pailo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

muito bom

Ótimo custo X beneficio
This review was submitted before 2018 and has not been verified.

6/10 Okay

Pedro, Montevideo

Liked: Cleanliness, room comfort

Aceptable

Gente muy amable pero servicio mínimo en la habitación. Desayuno correcto. Tercer piso por escalera. Zona fea pero aparentemente segura. A diez cuadras de la plaza principal y a una del primer anillo. Habitación correcta, ducha excelente.
This review was submitted before 2018 and has not been verified.

8/10 Good

Cris, Buenos Aires

Liked: Cleanliness, property conditions & facilities

Buena relación precio-calidad

Buen hotel en Sta. Cruz de la Sierra, principalmente por su relación precio-calidad. Ningún lujo pero sí todo lo básico para una estadía cómoda: desayuno incluido, wi fi, aire acondicionado y buena ducha. Y muy útil, un frigobar en la habitación.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Property conditions & facilities

Bom.

Bom, comparando custo e benefício.
This review was submitted before 2018 and has not been verified.

8/10 Good

Ilya, raleigh nc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice stay

good
This review was submitted before 2018 and has not been verified.

10/10 Excellent

TMV, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service, very clean, good Internet

Pros: The location is very close to downtown Santa Cruz. There were pharmacies and restaurants close by. The hotel is kept very clean, same for my room. Service is excellent. If you have a question, they will answer it. If you need something it gets done. They go out of their way to make sure you are safe. Internet is very reliable. I used it 24/7. Speed averaged 1Mps download, 0.50Mps upload and connection was almost never lost.. With that speed you can watch low res Utube videos, but high res Utube videos start and stop. When I arrived, it was 8:30am; I expected to be charged a full day even though I only had use of the room for 3 1/2 hours. Upon checkout, the hotel owner told me I would not be charged for my arrival day because I only had use of the room for 3 1/2 hours. He did not have to do that. I was very impressed with both their fairness, honesty and transparency. Cons: After 8:00pm walking around outside of the hotel, might not be such a good idea.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Accueil familial

Bon hôtel, bon accueil, mais dommage, manque d'entretien technique de la salle d'eau, et connexion électrique.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort