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Holiday Inn Express Hotel & Suites Santa Cruz by IHG

2.5 star property
Hotel with free breakfast, near Santa Cruz Beach Boardwalk

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Photo gallery for Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Terrace/patio
Studio Suite, 2 Queen Beds | Living area | LCD TV
Desk, blackout drapes, iron/ironing board, cribs/infant beds
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Laundry
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Mobility Accessible (Communications, Mobility)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Mobility Accessible (Communications, Mobility)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Single Room, 1 King Bed

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, cribs/infant beds

Studio Suite, 2 Queen Beds

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
1410 Ocean Street, Santa Cruz, CA, 95060

What's nearby

  • Ocean Street - 1 min walk - 0.0 miles
  • Pacific Avenue - 12 min walk - 0.6 miles
  • Santa Cruz Wharf - 3 min drive - 1.8 miles
  • Santa Cruz Beach Boardwalk - 3 min drive - 1.8 miles
  • Mystery Spot - 7 min drive - 3.6 miles

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 40 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Mariannes Ice Cream - ‬3 min walk
  • ‪Jack in the Box - ‬9 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Taqueria Los Pericos - ‬12 min walk

About this property

Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Hotel near Santa Cruz Beach Boardwalk
Holiday Inn Express Hotel & Suites Santa Cruz by IHG provides amenities like free full breakfast and laundry facilities. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • A seasonal outdoor pool with sun loungers
  • Self parking (surcharge), an electric car charging station, and express check-out
  • Coffee/tea in the lobby, a vending machine, and a 24-hour front desk
  • Luggage storage, an elevator, and a computer station
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 100 rooms offer comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with hair dryers
  • LCD TVs with cable channels
  • Refrigerators, on-request microwaves, and cribs/infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 18 2025 to December 31 2025 (dates subject to change):
  • Business center
  • Meeting facilities
  • Sauna
The following facilities are closed seasonally each year. They will be closed from December 1 to March 31:
  • Swimming pool
The property will be renovating from January 2 2025 to July 31 2025 (completion date subject to change). The following areas are affected:
  • Sauna
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are available for USD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 10 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from April to November
Pool access available from 7:00 AM to 10:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Santa Cruz
Holiday Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz by IHG

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Santa Cruz by IHG have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 7:00 AM–10:00 PM. The pool is closed seasonally each year from December 1 to March 31.

Is Holiday Inn Express Hotel & Suites Santa Cruz by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

Self parking is available for USD 10 per night.

What time is check-in at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Express Hotel & Suites Santa Cruz by IHG located?

Located in Westside Santa Cruz, this hotel is steps from Ocean Street, and within 3 mi (5 km) of Santa Cruz Beach Boardwalk and Monterey Bay. Pacific Avenue and Town Clock are also within 15 minutes.

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Holiday Inn Express Hotel & Suites Santa Cruz by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 585 out of 1084 reviews
Rating 8 - Good. 258 out of 1084 reviews
Rating 6 - Okay. 122 out of 1084 reviews
Rating 4 - Poor. 56 out of 1084 reviews
Rating 2 - Terrible. 63 out of 1084 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Olga

Liked: Cleanliness
Friendly staff, clean room, nice pool
Stayed 1 night in Jun 2025

10/10 Excellent

Kristine

Liked: Cleanliness, amenities, property conditions & facilities
Best breakfast buffet
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2025

10/10 Excellent

Katrina

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast included was great. The outdoor pool was well kept.
Stayed 2 nights in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious and clean
Stayed 1 night in May 2025

10/10 Excellent

Tanisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were comfy spacious and clean. I enjoyed my stay. Breakfast was good. Nice variety! I will be booking again soon.
Stayed 1 night in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are clean and supply everything you need.
Stayed 1 night in Apr 2025

10/10 Excellent

Donna

Liked: Cleanliness, property conditions & facilities
Rooms are very neat and clean. They have hot water and tea or coffee 24/7. I loved their breakfast and I noticed that the hotel really cared about keeping guests satisfied and well-fed during breakfast — they made sure to refill the food containers even before they were empty.
Stayed 1 night in May 2025

8/10 Good

Val

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to staff in the middle Of everything.
Stayed 1 night in Feb 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and pleasant
Stayed 2 nights in Mar 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite hotel in Santa Cruz and I always stay here whenever I visit my daughter in UCSC. The staff here is always friendly, accommodating and makes me feel welcome. The bed was so comfortable that we didn’t want to get up. When you look up the location of the hotel on a map you might worry that it is right on the main road, but it is actually very quiet in the rooms.
Stayed 3 nights in May 2025

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Every thing
Stayed 2 nights in Jun 2025

8/10 Good

Kaci

Liked: Cleanliness, amenities, property conditions & facilities
We always stay here when in town. Hotel is always clean, nice staff and comfy beds. This time we have has the worst neighbors up and down the hall and slamming doors since 6am. People are so inconsiderate of others its crazy.
Stayed 1 night in Jun 2025

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carley at the front desk took extra good care of us and all of her interactions with other guests were also superior. Location is so so but close to everything. I wish the parking was better
Stayed 2 nights in May 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk staff was amazing !
Stayed 1 night in Jan 2025

6/10 Okay

Ruhullah

Disliked: Property conditions & facilities
Basically, it was average to stay there.
Stayed 1 night in Feb 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast, filtered water fill up station, comfy bed
Stayed 1 night in Feb 2025

10/10 Excellent

Nolan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Convenient, breakfast was great.
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, welcoming staff
Stayed 1 night in Mar 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay! Surprisingly quiet given how close to the freeway it is. Must be nice noise insulation or whatever.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
It is a quiet very well run hotel. We’ll stay there again.
Stayed 3 nights in Dec 2024

4/10 Poor

Ali

Disliked: Amenities, property conditions & facilities
You get what you it
Stayed 1 night in May 2025

10/10 Excellent

CHRISTINE

Liked: Cleanliness, staff & service, amenities
Upon check in Anissa and Melissa were so welcoming. Very informative since we were from out of town. We really appreciated that. Very professional as well. Our stay was awesome! We will be returning in the fall. Thank you ladies!
Stayed 2 nights in Apr 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people
Stayed 3 nights in Feb 2025

6/10 Okay

Matteo

Liked: Cleanliness, staff & service, property conditions & facilities
Short drive to beach
Stayed 2 nights in Jan 2025