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Holiday Inn Express Hotel & Suites Santa Cruz by IHG

2.5 star property
Hotel with free breakfast, near Santa Cruz Beach Boardwalk

Choose dates to view prices

Holiday Inn Express Hotel & Suites Santa Cruz offers a warm welcome and practical comforts for every traveler. Guests start each morning with a full breakfast, use on-site laundry facilities, work out in the 24-hour gym, relax in the sauna, or lounge by the seasonal outdoor pool.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Laundry
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(15 reviews)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(27 reviews)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed

7.8 out of 10
Good
(14 reviews)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room

8.6 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(119 reviews)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Roll-In Shower)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds (Roll-In Shower)

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications, Mobility)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Accessible (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
1410 Ocean Street, Santa Cruz, CA, 95060

What's nearby

  • Ocean Street - 1 min walk - 0.1 miles
  • Pacific Avenue - 12 min walk - 0.6 miles
  • Mission Santa Cruz - 13 min walk - 0.7 miles
  • Santa Cruz Wharf - 4 min drive - 1.8 miles
  • Santa Cruz Beach Boardwalk - 4 min drive - 1.8 miles

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 40 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Taqueria Los Pericos - ‬12 min walk
  • ‪Jack in the Box - ‬9 min walk
  • ‪Chipotle Mexican Grill - ‬11 min walk

About this property

Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Hotel near Santa Cruz Beach Boardwalk
Holiday Inn Express Hotel & Suites Santa Cruz by IHG provides amenities like free full breakfast and laundry facilities. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • A seasonal outdoor pool along with sun loungers
  • Self parking (surcharge), an electric car charging station, and express check-out
  • An elevator, a 24-hour front desk, and a water dispenser
  • Multilingual staff, a computer station, and coffee/tea in the lobby
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 100 rooms offer comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with hair dryers
  • LCD TVs with cable channels
  • Refrigerators, on-request microwaves, and cribs/infant beds

Similar properties

Front of property
Ocean Pacific Lodge
  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 1,234 reviews
Ocean Pacific Lodge

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 18 2025 to December 31 2025 (dates subject to change):
  • Business center
  • Meeting facilities
  • Sauna
The following facilities are closed seasonally each year. They will be closed from December 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are available for USD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 15 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from April to November
Pool access available from 7:00 AM to 10:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Santa Cruz
Holiday Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz by IHG

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Santa Cruz by IHG have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 7:00 AM–10:00 PM. The pool is closed seasonally each year from December 1 to March 31.

Is Holiday Inn Express Hotel & Suites Santa Cruz by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 15 per night.

What time is check-in at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Express Hotel & Suites Santa Cruz by IHG located?

Located in Westside Santa Cruz, this hotel is steps from Ocean Street, and within 3 mi (5 km) of Monterey Bay and Santa Cruz Beach Boardwalk. Pacific Avenue and Santa Cruz Mission State Historic Park are also within 15 minutes.

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Holiday Inn Express Hotel & Suites Santa Cruz by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 661 out of 1161 reviews
Rating 8 - Good. 265 out of 1161 reviews
Rating 6 - Okay. 125 out of 1161 reviews
Rating 4 - Poor. 53 out of 1161 reviews
Rating 2 - Terrible. 57 out of 1161 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean room, and good breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, cozy and great staff.
Stayed 1 night in Sep 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a decent stay
Stayed 1 night in Aug 2025

10/10 Excellent

MELISSA

Liked: Cleanliness, staff & service, property conditions & facilities
Great room, location, safe environment, clean property, and great breakfast
Stayed 1 night in Jul 2025

8/10 Good

Jiehone

Liked: Cleanliness, staff & service, amenities
The front desk people were nice
Stayed 1 night in Sep 2025

6/10 Okay

Shavana

Liked: Staff & service
Hotel needs updates. Staff is friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast and clean!
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the cleanliness and quiet of the property. Staff was very helpful and accommodating.
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfy.. staff very friendly..definitely will stay again.
Stayed 1 night in May 2025

10/10 Excellent

rufino

Liked: Cleanliness, amenities
Good vacation
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, pancake machine was out and not refilled. The rest of the selection was good though. Suite was spacious and comfortable but rooms are noisy. We heard talking and footsteps throughout the day and night.
Stayed 1 night in Oct 2025

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service
Basic considering the high price of the room.
Stayed 1 night in Sep 2025

10/10 Excellent

Suhey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean they do charge for parking on their property and also the air did not work I out room.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and clean quiet room. Breakfast was a good.
Stayed 1 night in Jun 2025

10/10 Excellent

Kristine

Liked: Cleanliness, amenities, property conditions & facilities
Best breakfast buffet
Stayed 1 night in May 2025

10/10 Excellent

Luis G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Melissa in the front desk was so kind and helpful! We loved the pool and the breakfast! The room was spacious and clean! Very happy to pick this Holiday Inn
Stayed 1 night in Jul 2025

10/10 Excellent

Angelette

Liked: Cleanliness, amenities
Comfortable and spacious. Clean and close to downtown shops, restaurants, and the wharf and beach
Stayed 1 night in Jun 2025

10/10 Excellent

Janie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so nice and accommodating. Very polite and professional. Loved it
Stayed 2 nights in Jul 2025

10/10 Excellent

Ileana

Liked: Amenities
Food options
Stayed 1 night in Jul 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was great
Stayed 2 nights in Apr 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many breakfast options. Friendly staff. Comfortable beds. Very clean. Parking tight.
Stayed 1 night in Jul 2025

6/10 Okay

Rhonda

Liked: Staff & service
The food was terrible machine made pancakes , bad coffee.
Stayed 1 night in Aug 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service
The staff were very welcoming and accomodating. Every staff member we saw was busily working and friendly. The interior is showing it's age: carpet is bunching, room smelled moldy/musty, shower tub was quite warn down.
Stayed 1 night in Aug 2025

8/10 Good

Bilga

Liked: Cleanliness, staff & service
It
Stayed 1 night in Aug 2025

10/10 Excellent

ROBIN

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was a bit snug for larger vehicles.
Stayed 2 nights in Jul 2025

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